Lexmark X864dhe User Manual

							10Close the front door.
Note: After you insert the photoconductor and close all the doors, the printer performs a motor cycle and clears the
Replace Photoconductor warnings.
The printer returns to the Ready state.
Moving the printer
Before moving the printer
CAUTION—POTENTIAL INJURY: The printer weight is greater than 55kg (121 lbs), and requires at least four
persons or a properly rated mechanical handling system to move it safely.
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							Follow these guidelines to avoid personal injury or printer damage:
Use at least four people or a properly rated mechanical handling system to lift the printer.
Turn the printer off using the power switch, and then unplug the power cord from the wall outlet.
Disconnect all cords and cables from the printer before moving it.
Remove all printer options before moving the printer.
Warning—Potential Damage: Damage to the printer caused by improper moving is not covered by the printer
warranty.
Removing the optional trays
1Remove the printer tray.
2Remove the two thumbscrews and save them.
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							3Place the tray into the printer.
4Remove the cable cover.
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							5Disconnect the optional drawer connector.
6Attach the cable cover.
7Lift the printer off the trays. Maintaining the printer214
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							Moving the printer to another location
The printer and options can be safely moved to another location by following these precautions:
Any cart used to move the printer must have a surface able to support the full footprint of the printer. Any cart
used to move the options must have a surface able to support the dimensions of the options.
Keep the printer in an upright position.
Avoid severe jarring movements.
Shipping the printer
When shipping the printer, use the original packaging or call the place of purchase for a relocation kit. Maintaining the printer215
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							Administrative support
Finding advanced networking and administrator information
This chapter covers basic administrative support tasks. For more advanced system support tasks, see the Networking
Guide on the Software and Documentation CD and the Embedded Web Server Administrators Guide on the Lexmark
Web site at www.lexmark.com.
Using the Embedded Web Server
If the printer is installed on a network, the Embedded Web Server is available for a range of functions including:
Viewing a virtual display of the printer control panel
Checking the status of the printer supplies
Configuring printer settings
Configuring network settings
Viewing reports
To access the Embedded Web Server, type the printer IP address into the address field of your Web browser.
Notes:
If you do not know the IP address of the printer, then print a network setup page and locate the IP address in
the TCP/IP section.
For more information, see the Networking Guide on the Software and Documentation CD and the Embedded
Web Server Administrators Guide on the Lexmark Web site at www.lexmark.com.
Checking the virtual display
When the Embedded Web Server is open, a virtual display appears in the top left corner of the screen. It works as an
actual display would work on a printer control panel, showing printer messages.
To access the Embedded Web Server, type the printer IP address into the address field of your Web browser.
Note: If you do not know the IP address of the printer, then print a network setup page and locate the IP address in
the TCP/IP section.
The virtual display appears in the top left corner of the screen. Administrative support216
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							Checking the device status
Using the Embedded Web Server, you can view paper tray settings, the level of toner in the print cartridge, the
percentage of life remaining in the maintenance kit, and capacity measurements of certain printer parts. To view the
device status:
1Type the printer IP address in the address field of your Web browser.
Note: If you do not know the IP address of the printer, then print a network setup page and locate the IP
address in the TCP/IP section.
2Click Device Status.
Setting up e‑mail alerts
You can have the printer send you an e‑mail when the supplies are getting low or when the paper needs to be changed,
added, or unjammed.
To set up e‑mail alerts:
1Type the printer IP address into the address field of your Web browser.
Note: If you do not know the IP address of the printer, then print a network setup page and locate the IP
address in the TCP/IP section.
2Click Settings.
3Under Other Settings, click E‑mail Alert Setup.
4Select the items for notification, and type in the e‑mail addresses.
5Click Submit.
Note: See your system support person to set up the e‑mail server.
Viewing reports
You can view some reports from the Embedded Web Server. These reports are useful for assessing the status of the
printer, the network, and supplies.
To view reports from a network printer:
1Type the printer IP address into the address field of your Web browser.
Note: If you do not know the IP address of the printer, then print a network setup page and locate the IP
address in the TCP/IP section.
2Click Reports, and then click the type of report you want to view.
Adjusting the brightness of the display
If you are having trouble reading your display, the LCD brightness can be adjusted through the Settings menu.
1Make sure the printer is on and Ready appears.
2On the home screen, touch . Administrative support217
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							3Touch Settings.
4Touch General Settings.
5Touch the down arrow until Screen Brightness appears.
6Touch the arrows to increase or decrease the brightness.
Brightness settings can be adjusted from 20–100 (100 is the factory default setting).
7Touch Submit.
8Touch .
Restoring the factory default settings
If you want to retain a list of the current menu settings for reference, then print a menu settings page before you restore
the factory default settings. For more information, see “Printing a menu settings page” on page 39.
Warning—Potential Damage: Restoring factory defaults returns most printer settings to the original factory default
setting. Exceptions include the display language, custom sizes and messages, and Network/Port menu settings. All
downloads stored in RAM are deleted. Downloads stored in flash memory or on a printer hard disk are not affected.
1Make sure the printer is on and Ready appears.
2On the home screen, touch .
3Touch Settings.
4Touch General Settings.
5Touch the down arrow until Factory Defaults appears.
6Touch the left or right arrow until Restore Now appears.
7Touch Submit.
8Touch . Administrative support218
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							Troubleshooting
Solving basic problems
Solving basic printer problems
If there are basic printer problems, or the printer is unresponsive, make sure:
The power cord is plugged into the printer and a properly grounded electrical outlet.
The electrical outlet is not turned off by any switch or breaker.
The printer is not plugged into any surge protectors, uninterrupted power supplies, or extension cords.
Other electronic equipment plugged into the outlet is working.
The printer is turned on. Check the printer power switch.
The printer cable is securely attached to the printer and the host computer, print server, option, or other network
device.
All options are properly installed.
The printer driver settings are correct.
Once you have checked each of these possibilities, turn the printer off, wait for about 10 seconds, and then turn the
printer back on. This often fixes the problem.
Printer control panel display is blank or displays only diamonds
The printer self test failed. Turn the printer off, wait about 10 seconds, and then turn the printer back on.
If the clock graphic and Ready do not appear, then turn the printer off and contact Customer Support.
Embedded Web Server does not open
These are possible solutions. Try one or more of the following:
CHECK THE NETWORK CONNECTIONS
Make sure the printer and computer are turned on and connected to the same network.
CHECK THE NETWORK SETTINGS
Depending on the network settings, you may need to type https:// instead of http:// before the printer IP
address to access the Embedded Web Server. For more information, see your system administrator. Troubleshooting219
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							Understanding printer messages
An error has occured with the Flash Drive. Please remove and re-insert the drive.
Try one or more of the following:
Remove and reinsert the flash drive.
If the error message remains, the flash memory may be defective and require replacing.
Change  to 
You can change the current paper source for the remainder of the print job. The formatted page will print on the paper
loaded in the selected tray. This may cause clipping of text or images. Try one or more of the following:
Select the paper tray with the correct paper size or type.
Touch Use current [src] to ignore the message and print from the tray selected for the print job.
Touch Continue to continue the job if the correct size and type are loaded in the tray, and this size and type are
specified in the printer control panel Paper menu.
Note: If you touch Continue when there is no paper in the tray, the job is not continued.
Touch Cancel job to cancel the current job.
Change  to  load 
You can change the current paper source for the remainder of the print job. The formatted page will print on the paper
loaded in the selected tray. This may cause clipping of text or images. Try one or more of the following:
Select the paper tray with the correct paper size or type.
Touch Use current [src] to ignore the message and print from the tray selected for the print job.
Touch Continue to continue the job if the correct size and type are loaded in the tray, and this size and type are
specified in the printer control panel Paper menu.
Note: If you touch Continue when there is no paper in the tray, the job is not continued.
Touch Cancel job to cancel the current job.
Change  to 
You can change the current paper source for the remainder of the print job. The formatted page will print on the paper
loaded in the selected tray. This may cause clipping of text or images. Try one or more of the following:
Select the paper tray with the correct paper size or type.
Touch Use current [src] to ignore the message and print from the tray selected for the print job.
Touch Continue to continue the job if the correct size and type are loaded in the tray, and this size and type are
specified in the printer control panel Paper menu.
Note: If you touch Continue when there is no paper in the tray, the job is not continued.
Touch Cancel job to cancel the current job. Troubleshooting220
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