Lexmark X864dhe User Manual

							X860de, X862de, X864de
Users Guide
March 2012 www.lexmark.com
Machine type(s):
7500
Model(s):
432, 632, 832
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							Contents
Safety information.......................................................................................7
Learning about the printer...........................................................................9
Thank you for choosing this printer!.........................................................................................................9
Finding information about the printer......................................................................................................9
Selecting a location for the printer..........................................................................................................10
Printer configurations.............................................................................................................................12
Basic functions of the scanner.................................................................................................................13
Understanding the ADF and scanner glass..............................................................................................14
Understanding the printer control panel................................................................................................15
Understanding the home screen.............................................................................................................16
Using the touch-screen buttons..............................................................................................................18
Minimizing your printers environmental impact........................................23
Saving paper and toner...........................................................................................................................23
Saving energy..........................................................................................................................................23
Reducing printer noise............................................................................................................................24
Recycling..................................................................................................................................................25
Additional printer setup.............................................................................27
Installing internal options........................................................................................................................27
Installing hardware options.....................................................................................................................36
Attaching cables......................................................................................................................................38
Verifying printer setup............................................................................................................................39
Setting up the printer software...............................................................................................................40
Setting up wireless printing.....................................................................................................................42
Installing the printer on a wired network...............................................................................................47
Changing port settings after installing a new network Internal Solutions Port......................................50
Setting up serial printing.........................................................................................................................52
Loading paper and specialty media............................................................54
Setting the Paper Size and Paper Type....................................................................................................54
Configuring Universal paper settings......................................................................................................54
Loading the standard or optional 500‑sheet trays..................................................................................55
Loading A5 or Statement paper sizes......................................................................................................57
Contents2
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							Loading B5 or Executive paper sizes........................................................................................................58
Loading the 2000‑sheet high capacity feeder.........................................................................................58
Loading the 2,000-sheet dual input trays................................................................................................60
Loading the multipurpose feeder............................................................................................................62
Loading letter‑ or A4‑size paper in the short-edge orientation..............................................................64
Linking and unlinking trays......................................................................................................................64
Paper and specialty media guidelines.........................................................67
Paper guidelines......................................................................................................................................67
Storing paper...........................................................................................................................................69
Supported paper sizes, types, and weights.............................................................................................69
Printing......................................................................................................74
Printing a document................................................................................................................................74
Printing on specialty media.....................................................................................................................75
Printing confidential and other held jobs................................................................................................79
Printing from a flash drive.......................................................................................................................80
Printing information pages......................................................................................................................82
Canceling a print job................................................................................................................................82
Supported finishing features...................................................................................................................84
Adjusting toner darkness.........................................................................................................................86
Copying......................................................................................................87
Making copies.........................................................................................................................................87
Copying photos........................................................................................................................................88
Copying on specialty media.....................................................................................................................88
Customizing copy settings.......................................................................................................................89
Placing information on copies.................................................................................................................94
Canceling a copy job................................................................................................................................95
Understanding the copy screens and options.........................................................................................96
Improving copy quality............................................................................................................................98
E-mailing..................................................................................................100
Getting ready to e-mail.........................................................................................................................100
Creating an e-mail shortcut...................................................................................................................101
E-mailing a document............................................................................................................................102
Customizing e-mail settings...................................................................................................................103
Contents3
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							E-mailing color documents....................................................................................................................104
Canceling an e-mail...............................................................................................................................104
Understanding e-mail options...............................................................................................................104
Faxing......................................................................................................107
Getting printer ready to fax...................................................................................................................107
Sending a fax.........................................................................................................................................112
Creating shortcuts.................................................................................................................................113
Using shortcuts and the address book..................................................................................................115
Customizing fax settings........................................................................................................................116
Canceling an outgoing fax.....................................................................................................................117
Understanding fax options....................................................................................................................118
Improving fax quality.............................................................................................................................119
Holding and forwarding faxes...............................................................................................................120
Scanning to an FTP address......................................................................122
Scanning to an FTP address...................................................................................................................122
Creating shortcuts.................................................................................................................................123
Understanding FTP options...................................................................................................................124
Improving FTP quality............................................................................................................................126
Scanning to a computer or flash drive......................................................127
Scanning to a computer........................................................................................................................127
Scanning to a flash drive........................................................................................................................128
Understanding scan profile options......................................................................................................128
Improving scan quality..........................................................................................................................130
Understanding printer menus...................................................................131
Menus list..............................................................................................................................................131
Paper menu...........................................................................................................................................132
Reports menu........................................................................................................................................142
Network/Ports menu.............................................................................................................................144
Security menu.......................................................................................................................................153
Settings menu........................................................................................................................................156
Booklet Adjustments menu...................................................................................................................197
Help menu.............................................................................................................................................198
Contents4
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							Maintaining the printer............................................................................200
Cleaning the exterior of the printer......................................................................................................200
Cleaning the scanner glass....................................................................................................................201
Adjusting scanner registration..............................................................................................................201
Storing supplies.....................................................................................................................................202
Conserving supplies...............................................................................................................................202
Checking the status of supplies.............................................................................................................202
Ordering supplies..................................................................................................................................203
Replacing supplies.................................................................................................................................204
Moving the printer................................................................................................................................211
Administrative support............................................................................216
Finding advanced networking and administrator information.............................................................216
Using the Embedded Web Server.........................................................................................................216
Checking the virtual display...................................................................................................................216
Checking the device status....................................................................................................................217
Setting up e‑mail alerts.........................................................................................................................217
Viewing reports.....................................................................................................................................217
Adjusting the brightness of the display.................................................................................................217
Restoring the factory default settings...................................................................................................218
Troubleshooting.......................................................................................219
Solving basic problems..........................................................................................................................219
Understanding printer messages..........................................................................................................220
Clearing jams.........................................................................................................................................235
Solving printing problems.....................................................................................................................262
Solving copy problems..........................................................................................................................265
Solving scanner problems.....................................................................................................................267
Solving fax problems.............................................................................................................................269
Solving option problems........................................................................................................................273
Solving paper feed problems.................................................................................................................276
Solving print quality problems..............................................................................................................277
Contacting Customer Support...............................................................................................................287
Notices.....................................................................................................288
Product information..............................................................................................................................288
Contents5
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							Edition notice........................................................................................................................................288
Power consumption..............................................................................................................................292
Index........................................................................................................308
Contents6
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							Safety information
Connect the power cord to a properly grounded electrical outlet that is near the product and easily accessible.
Do not place or use this product near water or wet locations.
 This product uses a ground fault circuit interrupter (GFCI). Monthly testing of the GFCI is recommended.
CAUTION—POTENTIAL INJURY: This product uses a laser. Use of controls or adjustments or performance of
procedures other than those specified herein may result in hazardous radiation exposure.
This product uses a printing process that heats the print media, and the heat may cause the media to release emissions.
You must understand the section in your operating instructions that discusses the guidelines for selecting print media
to avoid the possibility of harmful emissions.
Use care when you replace a lithium battery.
CAUTION—POTENTIAL INJURY: There is a danger of explosion if a lithium battery is incorrectly replaced.
Replace it only with the same or an equivalent type of lithium battery. Do not recharge, disassemble, or
incinerate a lithium battery. Discard used batteries according to the manufacturers instructions and local
regulations.
CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot
component, allow the surface to cool before touching.
CAUTION—POTENTIAL INJURY:  The printer weight is greater than 55kg (121 lbs), and requires at least four
persons or a properly rated mechanical handling system to move it safely.
CAUTION—POTENTIAL INJURY:  Before moving the printer, follow these guidelines to avoid personal injury or
printer damage:
•Turn the printer off using the power switch, and then unplug the power cord from the wall outlet.
Disconnect all cords and cables from the printer before moving it.
Lift the printer off the optional drawer, and set it aside instead of trying to lift the drawer and printer at the same
time.
Note: Use the handholds located on both sides of the printer to lift it off the optional drawer.
Use only the power cord provided with this product or the manufacturers authorized replacement.
Use only the telecommunications (RJ‑11) cord provided with this product or a 26 AWG or larger replacement when
connecting this product to the public switched telephone network.
CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory
devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the
wall outlet before continuing. If you have any other devices attached to the printer, then turn them off as well,
and unplug any cables going into the printer.
CAUTION—SHOCK HAZARD: Make sure that all external connections (such as Ethernet and telephone system
connections) are properly installed in their marked plug-in ports.
This product is designed, tested, and approved to meet strict global safety standards with the use of specific
manufacturers components. The safety features of some parts may not always be obvious. The manufacturer is not
responsible for the use of other replacement parts.
This product uses a printing process that produces ozone. You must understand the section in your operating
instructions that discusses the precautions to take to limit ozone concentration. Safety information7
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							CAUTION—POTENTIAL INJURY:  Do not cut, twist, bind, crush, or place heavy objects on the power cord. Do not
subject the power cord to abrasion or stress. Do not pinch the power cord between objects such as furniture
and walls. If any of these things happen, a risk of fire or electrical shock results. Inspect the power cord regularly
for signs of such problems. Remove the power cord from the electrical outlet before inspecting it.
Refer service or repairs, other than those described in the user documentation, to a professional service person.
CAUTION—SHOCK HAZARD: To avoid the risk of electric shock when cleaning the exterior of the printer, unplug
the power cord from the wall outlet and disconnect all cables from the printer before proceeding.
CAUTION—SHOCK HAZARD: Do not use the fax feature during a lightning storm. Do not set up this product or
make any electrical or cabling connections, such as the fax feature, power cord, or telephone, during a lightning
storm.
CAUTION—TIPPING HAZARD: Floor-mounted configurations require additional furniture for stability. You must
use either a printer stand or printer base if you are using a high-capacity input tray, a duplex unit and an input
option, or more than one input option. If you purchased a multifunction printer (MFP) that scans, copies, and
faxes, you may need additional furniture. For more information, see www.lexmark.com/multifunctionprinters.
SAVE THESE INSTRUCTIONS. Safety information8
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							Learning about the printer
Thank you for choosing this printer!
Weve worked hard to make sure it will meet your needs.
To start using your new printer right away, use the setup materials that came with the printer, and then skim the User’s
Guide to learn how to perform basic tasks. To get the most out of your printer, read the User’s Guide carefully, and
make sure you check the latest updates on our Web site.
Were committed to delivering performance and value with our printers, and we want to make sure youre satisfied. If
you do encounter any problems along the way, one of our knowledgeable support representatives will be delighted to
help you get back on track fast. And if you find something we could do better, please let us know. After all, you are the
reason we do what we do, and your suggestions help us do it better.
Finding information about the printer
What are you looking for?Find it here
Initial setup instructions:
Connecting the printer
Installing the printer softwareSetup documentation—The setup documentation came
with the printer and is also available on the Lexmark Web
site at http://support.lexmark.com.
Additional setup and instructions for using the printer:
Selecting and storing paper and specialty media
Loading paper
Configuring printer settings
Viewing and printing documents and photos
Setting up and using the printer software
Configuring the printer on a network (depending on your
printer model)
Caring for and maintaining the printer
Troubleshooting and solving problemsUsers Guide—The Users Guide is available on the
Software and Documentation CD.
For updates, check our Web site at
http://support.lexmark.com.
Instructions for:
Installing the printer using Guided or Advanced wireless setup
Connecting the printer to an Ethernet or a wireless network
Troubleshooting printer connection problemsNetworking Guide— Open the Software and
Documentation CD, and then look for Printer and
Software Documentation under the Pubs folder. From
the list of publications, click the Networking Guide link.
Learning about the printer9
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							What are you looking for?Find it here
Help  using  the  printer  software Windows or Mac Help—Open a printer software program
or application, and then click Help.
Click 
? to view context‑sensitive information.
Notes:
The Help installs automatically with the printer
software.
The printer software is located in the printer
Program folder or on the desktop, depending on
your operating system.
Latest supplemental information, updates, and technical support:
Documentation
Driver downloads
Live chat support
E‑mail support
Telephone supportLexmark Support Web site—
http://support.lexmark.com
Note: Select your country or region, and then select
your product to view the appropriate support site.
Support telephone numbers and hours of operation for
your country or region can be found on the Support Web
site or on the printed warranty that came with your
printer.
Record the following information (located on the store
receipt and at the back of the printer), and have it ready
when you contact support so they may serve you faster:
Machine Type number
Serial number
Date purchased
Store where purchased
Warranty information Warranty information varies by country or region:
In the US—See the Statement of Limited Warranty
included with this printer, or at
http://support.lexmark.com.
In other countries and regions—See the printed
warranty that came with your printer.
Selecting a location for the printer
CAUTION—POTENTIAL INJURY: The printer weight is greater than 55kg (121 lbs), and requires at least four
persons or a properly rated mechanical handling system to move it safely.
When selecting a location for the printer, leave enough room to open trays, covers, and doors. If you plan to install any
options, leave enough room for them also. It is important to:
Make sure airflow in the room meets the latest revision of the ASHRAE 62 standard.
Provide a flat, sturdy, and stable surface.
Keep the printer:
–Away from the direct airflow of air conditioners, heaters, or ventilators
–Free from direct sunlight, humidity extremes, or temperature fluctuations Learning about the printer10
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