Lexmark X850e User Manual

							www.lexmark.com
X850e, X852e, X854e
User’s Guide
January 2006
Lexmark and Lexmark with diamond design are trademarks of Lexmark International, Inc.,
registered in the United States and/or other countries.
© 2006 Lexmark International, Inc.
All rights reserved.
740 West New Circle Road
Lexington, Kentucky 40550
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Edition: January 2006
The following paragraph does not apply to any country where such provisions are inconsistent with local law: LEXMARK 
INTERNATIONAL, INC., PROVIDES THIS PUBLICATION “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR 
IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A 
PARTICULAR PURPOSE. Some states do not allow disclaimer of express or implied warranties in certain transactions; therefore, this 
statement may not apply to you.
This publication could include technical inaccuracies or typographical errors. Changes are periodically made to the information herein; 
these changes will be incorporated in later editions. Improvements or changes in the products or the programs described may be made 
at any time.
Comments about this publication may be addressed to Lexmark International, Inc., Department F95/032-2, 740 West New Circle Road, 
Lexington, Kentucky 40550, U.S.A. In the United Kingdom and Eire, send to Lexmark International Ltd., Marketing and Services 
Department, Westhorpe House, Westhorpe, Marlow Bucks SL7 3RQ. Lexmark may use or distribute any of the information you supply in 
any way it believes appropriate without incurring any obligation to you. You can purchase additional copies of publications related to this 
product by calling 1-800-553-9727. In the United Kingdom and Eire, call +44 (0)8704 440 044. In other countries, contact your point of 
purchase.
References in this publication to products, programs, or services do not imply that the manufacturer intends to make these available in all 
countries in which it operates. Any reference to a product, program, or service is not intended to state or imply that only that product, 
program, or service may be used. Any functionally equivalent product, program, or service that does not infringe any existing intellectual 
property right may be used instead. Evaluation and verification of operation in conjunction with other products, programs, or services, 
except those expressly designated by the manufacturer, are the user’s responsibility.
It may be illegal to copy certain materials without permission or license, including documents, images, and currency. If you are not sure 
whether you have permission, seek legal advice.
UNITED STATES GOVERNMENT RIGHTS
This software and any accompanying documentation provided under this agreement are commercial computer software and 
documentation developed exclusively at private expense.
Trademarks
Lexmark, Lexmark with diamond design, and MarkVision are trademarks of Lexmark International, Inc., registered in the United States 
and/or other countries.
Drag’N’Print, Scanback, MarkNet, and PrintCryption are trademarks of Lexmark International, Inc.
PCL
® is a registered trademark of the Hewlett-Packard Company. PCL is Hewlett-Packard Company’s designation of a set of printer 
commands (language) and functions included in its printer products. This printer is intended to be compatible with the PCL language. This 
means the printer recognizes PCL commands used in various application programs, and the printer emulates the functions corresponding 
to the commands. 
Po s tS cr i p t
® is a registered trademark of Adobe Systems Incorporated. PostScript 3 is Adobe Systems’ designation of a set of printer 
commands (language) and functions included in its software products. This printer is intended to be compatible with the PostScript 3 
language. This means the printer recognizes PostScript 3 commands used in various application programs, and the printer emulates the 
functions corresponding to the commands.
Details relating to compatibility are included in the Technical Reference.
Other trademarks are the property of their respective owners.
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Safety information
CAUTION:Connect the power cord to a properly grounded electrical outlet that is near the product and easily accessible.
CAUTION: I: Do not use the fax feature during a lightning storm. Do not set up this product or make any electrical or cabling 
connections, such as the power cord or telephone, during a lightning storm.
CAUTION:Refer service or repairs, other than those described in the operating instructions, to a professional service person.
CAUTION:This product is designed, tested, and approved to meet strict global safety standards with the use of specific 
Lexmark components. The safety features of some parts may not always be obvious. Lexmark is not responsible for the use 
of other replacement parts.
CAUTION:Make sure that all external connections (such as Ethernet and telephone system connections) are properly 
installed in their marked plug-in ports.
CAUTION:Your product uses a laser. Use of controls or adjustments or performance of procedures other than those specified 
herein may result in hazardous radiation exposure.
CAUTION:Your product uses a printing process that heats the print media, and the heat may cause the media to release 
emissions. You must understand the section in your operating instructions that discusses the guidelines for selecting print 
media to avoid the possibility of harmful emissions.
CAUTION:Use only a 26 AWG or larger telecommunications (RJ-11) cord when connecting this product to a public switched 
telephone network.
Mercury statement
This product contains mercury in the lamp (
						

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Contents
Chapter 1: Learning about the MFP  .................................................................................. 8
Identifying the MFP  .......................................................................................................................................... 8
Using the scanner  ............................................................................................................................................ 8
Configured models  ......................................................................................................................................... 10
Understanding the MFP control panel  ........................................................................................................... 11
Using the LCD touch-screen buttons  ............................................................................................................. 17
Menus ............................................................................................................................................................ 23
Chapter 2: Copying  ........................................................................................................... 24
Quick copy  ..................................................................................................................................................... 24
Multiple page copying  .................................................................................................................................... 24
Using the flatbed  ............................................................................................................................................ 25
Copy screens and options  ............................................................................................................................. 25
Copying from one size to another  .................................................................................................................. 26
Making transparencies  ................................................................................................................................... 27
Copying to letterhead  ..................................................................................................................................... 27
Copying photographs  ..................................................................................................................................... 27
Making copies using media from a selected tray  ........................................................................................... 28
Copying mixed-sized media  ........................................................................................................................... 28
Setting the duplex option  ............................................................................................................................... 28
Reducing and enlarging copies  ..................................................................................................................... 29
Adjusting copy quality  .................................................................................................................................... 29
Setting collation options  ................................................................................................................................. 29
Placing separator sheets between copies  ..................................................................................................... 30
Setting paper saving options  ......................................................................................................................... 30
Placing the date and time at the top of each page  ........................................................................................ 30
Placing an overlay message on each page  ................................................................................................... 31
Creating a custom job (job build)  ................................................................................................................... 31
Canceling a copy job  ..................................................................................................................................... 32
Copy tips  ........................................................................................................................................................ 32
Chapter 3: E-mail  ..............................................................................................................33
Entering an e-mail address  ............................................................................................................................ 33
Using a shortcut number  ................................................................................................................................ 33
Using the address book  ................................................................................................................................. 34
E-mailing to a profile  ...................................................................................................................................... 34
Adding e-mail subject and message information  ........................................................................................... 34
Changing the output file type  ......................................................................................................................... 35
E-mailing color documents  ............................................................................................................................ 35
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Copy
Fax
E-mail
FTP
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Supplies200.01 Paper jam, [x] pages 
jammed. Leave paper in bin.Menus
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Contents
Creating an e-mail shortcut  ............................................................................................................................ 35
Creating an e-mail profile ............................................................................................................................... 36
Canceling an e-mail  ....................................................................................................................................... 36
E-mail options  ................................................................................................................................................ 36
E-mail server setup  ........................................................................................................................................ 38
Address book setup  ....................................................................................................................................... 38
Chapter 4: Faxing ..............................................................................................................39
Sending a fax  ................................................................................................................................................. 39
Using fax destination shortcuts  ...................................................................................................................... 40
Using the address book  ................................................................................................................................. 40
Sending faxes from a computer  ..................................................................................................................... 40
Creating shortcuts .......................................................................................................................................... 41
Fax options  .................................................................................................................................................... 42
Changing the fax resolution  ........................................................................................................................... 43
Adjusting the Darkness setting  ...................................................................................................................... 43
Sending a fax at a later time  .......................................................................................................................... 43
Canceling an outgoing fax  ............................................................................................................................. 44
Fax tips  .......................................................................................................................................................... 44
Fax setup  ....................................................................................................................................................... 45
Chapter 5: FTP  ..................................................................................................................47
Entering the FTP address  .............................................................................................................................. 47
Using a shortcut number  ................................................................................................................................ 47
Using the address book  ................................................................................................................................. 47
Creating shortcuts .......................................................................................................................................... 48
FTP options  ................................................................................................................................................... 49
FTP tips  ......................................................................................................................................................... 50
Chapter 6: Scanning to a PC or USB flash memory device  .......................................... 51
Create a scan to PC profile  ............................................................................................................................ 51
Understanding scan to PC options  ................................................................................................................ 52
Scanning to a USB flash memory device ....................................................................................................... 53
Scanning tips  ................................................................................................................................................. 53
Chapter 7: Printing ............................................................................................................54
Sending a job to print  ..................................................................................................................................... 54
Printing from a USB flash memory device  ..................................................................................................... 54
Canceling a print job  ...................................................................................................................................... 56
Printing the menu settings page  .................................................................................................................... 57
Printing a network setup page  ....................................................................................................................... 57
Printing a font sample list ............................................................................................................................... 57
Printing a directory list  ................................................................................................................................... 58
Printing confidential and held jobs  ................................................................................................................. 58
Printing on specialty media  ............................................................................................................................ 61
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Contents
Loading standard or optional 500-sheet trays  ............................................................................................... 62
Setting the Paper Type and Paper Size  ........................................................................................................ 65
Loading the multipurpose feeder  ................................................................................................................... 66
Loading the 2000-sheet dual input trays ........................................................................................................ 69
Loading the 2000-sheet high capacity feeder  ................................................................................................ 70
Loading Letter or A4 size print media in the short-edge feed orientation  ......................................................72
Linking trays  ................................................................................................................................................... 73
Identifying and linking output bins  .................................................................................................................. 74
Chapter 8: Understanding paper and specialty media guidelines  ............................... 75
Supported print media  ................................................................................................................................... 75
Selecting print media  ..................................................................................................................................... 82
Storing print media  ......................................................................................................................................... 87
Avoiding jams  ................................................................................................................................................ 87
Chapter 9: Installing options  ........................................................................................... 89
Accessing the MFP system board  ................................................................................................................. 90
Installing a printer memory card ..................................................................................................................... 92
Installing a flash memory or firmware card  .................................................................................................... 93
Installing an option card  ................................................................................................................................. 94
Replacing the access panel  ........................................................................................................................... 95
Chapter 10: Maintaining the MFP  .................................................................................... 96
Determining the status of supplies  ................................................................................................................. 97
Conserving supplies  ...................................................................................................................................... 98
Ordering supplies  ........................................................................................................................................... 98
Cleaning the flatbed and backing material  ................................................................................................... 100
Chapter 11: Clearing jams .............................................................................................. 101
Identifying jams  ............................................................................................................................................ 101
Access doors and trays  ............................................................................................................................... 102
Understanding jam numbers  ........................................................................................................................ 103
Clearing jams  ............................................................................................................................................... 103
Clearing staple jams  .................................................................................................................................... 122
Clearing ADF Jams  ...................................................................................................................................... 124
Chapter 12: Administrative support  .............................................................................. 126
Adjusting control panel brightness  ............................................................................................................... 126
Restoring factory default settings  ................................................................................................................ 126
Adjusting screen timeout  ............................................................................................................................. 127
Adjusting Power Saver  ................................................................................................................................ 127
Configuring the MFP  .................................................................................................................................... 127
Encrypting the hard disk  .............................................................................................................................. 133
Hard disk wiping  .......................................................................................................................................... 134
Using the restricted server list function  ........................................................................................................ 135
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Contents
Chapter 13: Troubleshooting  ......................................................................................... 136
Understanding MFP messages  ................................................................................................................... 136
Online technical support  .............................................................................................................................. 136
Checking an unresponsive MFP  .................................................................................................................. 136
Printing multiple language PDFs  ................................................................................................................. 136
Solving printing problems  ............................................................................................................................ 137
Solving copy quality problems  ..................................................................................................................... 139
Solving scan quality problems  ..................................................................................................................... 139
Solving fax quality problems  ........................................................................................................................ 140
Solving option problems  .............................................................................................................................. 140
Solving paper feed problems  ....................................................................................................................... 142
Print quality troubleshooting  ........................................................................................................................ 143
Solving print quality problems  ...................................................................................................................... 144
Conventions ................................................................................................................................................. 148
Electronic emission notices  ......................................................................................................................... 148
Other telecommunications notices  ............................................................................................................... 153
Waste from Electrical and Electronic Equipment (WEEE) directive ............................................................. 155
Laser advisory label  ..................................................................................................................................... 156
Index .................................................................................................................................. 157
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Contents
Chapter 1: Learning about the MFP  .................................................................................. 8
Identifying the MFP  .......................................................................................................................................... 8
Using the scanner  ............................................................................................................................................ 8
Configured models  ......................................................................................................................................... 10
Understanding the MFP control panel  ........................................................................................................... 11
Using the LCD touch-screen buttons  ............................................................................................................. 17
Menus ............................................................................................................................................................ 23
Chapter 2: Copying  ........................................................................................................... 24
Quick copy  ..................................................................................................................................................... 24
Multiple page copying  .................................................................................................................................... 24
Using the flatbed  ............................................................................................................................................ 25
Copy screens and options  ............................................................................................................................. 25
Copying from one size to another  .................................................................................................................. 26
Making transparencies  ................................................................................................................................... 27
Copying to letterhead  ..................................................................................................................................... 27
Copying photographs  ..................................................................................................................................... 27
Making copies using media from a selected tray  ........................................................................................... 28
Copying mixed-sized media  ........................................................................................................................... 28
Setting the duplex option  ............................................................................................................................... 28
Reducing and enlarging copies  ..................................................................................................................... 29
Adjusting copy quality  .................................................................................................................................... 29
Setting collation options  ................................................................................................................................. 29
Placing separator sheets between copies  ..................................................................................................... 30
Setting paper saving options  ......................................................................................................................... 30
Placing the date and time at the top of each page  ........................................................................................ 30
Placing an overlay message on each page  ................................................................................................... 31
Creating a custom job (job build)  ................................................................................................................... 31
Canceling a copy job  ..................................................................................................................................... 32
Copy tips  ........................................................................................................................................................ 32
Chapter 3: E-mail  ..............................................................................................................33
Entering an e-mail address  ............................................................................................................................ 33
Using a shortcut number  ................................................................................................................................ 33
Using the address book  ................................................................................................................................. 34
E-mailing to a profile  ...................................................................................................................................... 34
Adding e-mail subject and message information  ........................................................................................... 34
Changing the output file type  ......................................................................................................................... 35
E-mailing color documents  ............................................................................................................................ 35
Downloaded From ManualsPrinter.com ManualsDownloaded From ManualsPrinter.com ManualsDownloaded From ManualsPrinter.com ManualsDownloaded From ManualsPrinter.com ManualsDownloaded From ManualsPrinter.com ManualsDownloaded From ManualsPrinter.com ManualsDownloaded From ManualsPrinter.com ManualsDownloaded From ManualsPrinter.com ManualsDownloaded From ManualsPrinter.com ManualsDownloaded From ManualsPrinter.com Manuals
Copy
Fax
E-mail
FTP
Status/
Supplies200.01 Paper jam, [x] pages 
jammed. Leave paper in bin.Menus
Downloaded From ManualsPrinter.com ManualsDownloaded From ManualsPrinter.com Manuals
SymptomCauseSolution
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3CPrint as image bo
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Downloaded From ManualsPrinter.com ManualsDownloaded From ManualsPrinter.com Manuals 
						

							Using the scanner
9
Learning about the MFP
Scan documents and send them to another printer (PDF by way of FTP).
Automatic document feeder and flatbed
Note:Color documents can be scanned to a PC, e-mail address, or an FTP destination. Printed output on 
this MFP is black and grayscale only, not color.
The ADF can scan multiple pages including duplex pages. When using the ADF:
Place the paper in the ADF face up. Labels on the ADF show how to load the paper based on its size.
Place up to 75 sheets of plain paper on the ADF input tray.
Scan media from 139.7 x 210 mm (5.5 x 8.26 in.) to 297 x 432 mm (11.69 x 17 in.).
Scan jobs with mixed page sizes (letter and legal).
Scan media that weighs from 38 to 128 g/m
2 (14 to 32 lb).
Note:Color documents can be scanned to a PC, e-mail address, or an FTP destination.
Copy and print documents at 600 dpi.
Note:Printed output is black and grayscale only, not color.
The flatbed can be used to scan or copy single pages or book pages. When using the flatbed:
Place the document in the left rear corner.
Scan or copy media up to 297 x 432 mm (11.69 x 17 in.).
Copy books up to 25.3 mm (1 in.) thick.
Copy and print documents at 600 dpi.
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							Configured models
10
Learning about the MFP
Configured models
The following illustrations show a standard MFP and an MFP with a duplex unit and a 500-sheet drawer. Other print media 
handling options are also available.
Control panel
Scanner
Standard Fully configured
Tr a y  3
Tr a y  1
(integrated tray 
or standard tray)
High capacity 
sheet feeder
Standard output bin
Finisher
Tr a y  4 Tr a y  2
Duplex unit
Multipurpose feeder
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