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Lexmark X792 Manual

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Page 281

CHECK THE PAPER TYPE AND WEIGHT SETTINGS
Make sure the paper type and weight settings match the paper loaded in the tray or feeder:
1From the printer control panel Paper menu, check the Paper Type and Paper Weight settings.
2Before sending the print job, specify the correct paper type setting:
For Windows users, specify the paper type from Print Properties.
For Macintosh users, specify the paper type from the Print dialog.
AVOID TEXTURED PAPER WITH ROUGH FINISHES
MAKE SURE THERE IS NO DEFECTIVE PRINT...

Page 282

For Macintosh users, check this setting from the Print dialog.
MAKE SURE THERE IS NO DEFECTIVE PRINT CARTRIDGE
Replace the defective print cartridge.
Print is too light
Try one or more of the following:
LOAD PAPER FROM A FRESH PACKAGE
The paper may have absorbed moisture from high humidity. Store paper in its original wrapper until you use it.
AVOID TEXTURED PAPER WITH ROUGH FINISHES
CHECK THE PAPER TYPE SETTING
Make sure the Paper Type setting matches the paper loaded in the tray or feeder:
From the...

Page 283

MAKE SURE THERE IS NO DEFECTIVE PRINT CARTRIDGE
Replace the defective print cartridge.
Printer is printing blank pages
Try one or more of the following:
MAKE SURE THERE IS NO PACKING MATERIAL LEFT ON THE TONER OR PRINT CARTRIDGE
Remove the cartridge and make sure the packing material is properly removed. Reinstall the cartridge.
MAKE SURE THE TONER OR PRINT CARTRIDGE IS NOT LOW ON TONER
When 88.xx [color] cartridge low appears, make sure that toner is distributed evenly among all four
cartridges:
1Remove...

Page 284

REPLACE THE PRINT CARTRIDGE
Replace the print cartridge of the color with the repeating defect, if the print defects occur in the following instances:
in every 37.7 mm (1.48 in.) of the page
in every 41.6 mm (1.64 in.) of the page
in every 42.7 mm (1.68 in.) of the page
in every 94.3 mm (3.71 in.) of the page
REPLACE THE FUSER
Replace the fuser if print defects occur in the following instances:
in every 95.0 mm (3.74 in.) of the page
in every 146.7 mm (5.78 in.) of the page
Skewed print
These are...

Page 285

If the problem continues, the printer may need to be serviced. For more information, contact customer support.
Black or white streaks appear on transparencies or paper
Try one or more of the following:
ENSURE THAT THE FILL PATTERN IS CORRECT
If the fill pattern is incorrect, choose a different fill pattern from your software program.
CHECK THE PAPER TYPE
Use only the recommended transparencies.
Ensure that the Paper Type setting matches what is loaded in the tray or feeder.
Ensure that the Paper Texture...

Page 286

Try one or more of the following:
SELECT ANOTHER TRAY OR FEEDER
From the printer control panel Paper Menu, select Default Source.
For Windows users, select the paper source from Print Properties.
For Macintosh users, select the paper source from the Print dialog and pop‑up menus.
MAKE SURE THERE IS NO WORN, DEFECTIVE, OR EMPTY PRINT CARTRIDGE
Replace the worn, defective, or empty print cartridge.
Streaked vertical lines
ABCDE
ABCDE
ABCDE
These are possible solutions. Try one or more of the following:
THE...

Page 287

MAKE SURE THE TRANSFER BELT IS NOT WORN OR DEFECTIVE
Replace the transfer belt. For more information, see the instruction sheet that came with the replacement part.
MAKE SURE THE FUSER IS NOT WORN OR DEFECTIVE
Replace the fuser. For more information, see the instruction sheet that came with the replacement part.
MAKE SURE THERE IS NO TONER IN THE PAPER PATH
Clean any visible toner from the paper path. If the problem persists, then contact customer support.
RECALIBRATE THE PRINTER
Perform color adjust...

Page 288

Toner specks
These are possible solutions. Try one or more of the following:
THE TONER CARTRIDGES ARE WORN OR DEFECTIVE
Replace the defective or worn cartridges.
THERE IS TONER IN THE PAPER PATH
Contact Customer Support.
Transparency print quality is poor
Try one or more of the following:
CHECK THE TRANSPARENCIES
Use only transparencies that meet the printer specifications.
CHECK THE PAPER TYPE SETTING
Make sure the paper type setting is set to Transparency:
1From the printer control panel Paper menu,...

Page 289

MAKE SURE THERE IS NO DEFECTIVE OR WORN PRINT CARTRIDGE
Replace the worn or defective print cartridge.
Solving color quality problems
FAQ about color printing
What is RGB color?
Red, green, and blue light can be added together in various amounts to produce a large range of colors observed in
nature. For example, red and green can be combined to create yellow. Televisions and computer monitors create
colors in this manner. RGB color is a method of describing colors by indicating the amount of red, green,...

Page 290

My color transparencies seem dark when they are projected. Is there anything I can do to improve the color?
This problem most commonly occurs when projecting transparencies with reflective overhead projectors. To obtain
the highest projected color quality, transmissive overhead projectors are recommended. If a reflective projector
must be used, then adjusting the Toner Darkness setting to 1, 2, or 3 will lighten the transparency. Make sure to print
on the recommended type of color transparencies.
What is...
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