Lexmark X543 Service Manual
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Prefacexxi Lexmark confidential until announce7525xxx Preface This manual contains maintenance procedures for service personnel. It is divided into the following chapters: 1.General information contains a general description of the printer and the maintenance approach used to repair it. Special tools and test equipment, as well as general environmental and safety instructions, are discussed. 2.Diagnostic information contains an error indicator table, symptom tables, and service checks used to isolate failing field replaceable units (FRUs). 3.Diagnostic aids contains tests and checks used to locate or repeat symptoms of printer problems. 4.Repair information provides instructions for making printer adjustments and removing and installing FRUs. 5.Connector locations uses illustrations to identify the connector locations and test points on the printer. 6.Preventive maintenance contains the lubrication specifications and recommendations to prevent problems. 7.Parts catalog contains illustrations and part numbers for individual FRUs. Appendix A contains service tips and information. Appendix B contains representative print samples. Conventions Note: A note provides additional information. Warning: A warning identifies something that might damage the product hardware or software. There are several types of caution statements: CAUTION A caution identifies something that might cause a servicer harm. CAUTION This type of caution indicates there is a danger from hazardous voltage in the area of the product where you are working. Unplug the product before you begin, or use caution if the product must receive power in order to perform the task. CAUTION This type of caution indicates a hot surface. CAUTION This type of caution indicates a tipping hazard.
xxiiService Manual 7525xxxLexmark confidential until announce
General information1-1 Lexmark confidential until announce7525xxx 1. General information The Lexmark™ X54x series are color laser MFPs that combine print, scan, copy, and fax functions. The X54x series are the ideal MFPs for presentations, business graphics, line ar t, and text. They use laser diode electrophotographic technology to deliver remarkable quality print images and text. The scan and copy functions work with A4, letter, and legal (ADF only) size paper. Photographic quality images are possible with scan function. The FAX function delivers a wide range of functionality to the office user. The MFPs can be used as shared network or desktop devices. Models The Lexmark X54x series MFPs are available in the following models: Model Configuration Machine type / model X543dnPrint, copy, simplex scan, network 7525-131 X543dnPrint, copy, simplex scan, network. DBCS op panel 7525-133 X543dnPrint, copy, simplex scan, network17525-138 X544n Print 2, copy, duplex scan, network, fax 7525-356 X544n Print 2, copy, duplex scan, network 7525-352 X544dn Print, copy, duplex scan, network, fax 7525-336 X544dn Print, copy, duplex scan, network 7525-332 X544dn Print, copy, duplex scan, network, fax. DBCS op panel. 7525-337 X544dn Print, copy, duplex scan, network. DBCS op panel 7525-333 X544dw Print, copy, duplex scan, network 1, fax 7525-386 X544dw Print, copy, duplex scan, network 17525-382 X544dw Print, copy, duplex scan, network 1, fax, DBCS op panel 7525-387 X544dw Print, copy, duplex scan, network 1, DBCS op panel 7525-383 X544dtn Print, copy, duplex scan, network, fax. 7525-336 (bundled w/650-sheet optional tray) X544dtn Print, copy, duplex scan, network. 7525-332 (bundled w/650-sheet optional tray) X544dtn Print, copy, duplex scan, network, fax, DBCS op panel 7525-337 (bundled w/650-sheet optional tray) X544dtn Print, copy, duplex scan, network, DBCS op panel 7525-333 (bundled w/650-sheet optional tray) 1. Wireless network 2. Simplex printing only
1-2Ser vice Manual 7525xxxLexmark confidential until announce Options and features Certain options are available on selected printer models only. Available options include: 650-Sheet Duo Drawer—a 550-sheet drawer with a 100-sheet multipurpose feeder (MP Feeder). Additional memory—One 128, 256, or 512MB memory card may be added. Flash memory card—One 64MB may be added. Font cards—One Memory Lexmark X543Lexmark X544n, X544dn, X544dtnLexmark X544dw Memory Optional slots One slot Standard DIMM sizes a 128MB Optional (DDR2) 128MB, 256MB, and 512MB Maximum printer memory b 640MB Flash memory 64 MB Option Slots (single slot is available or either font or flash memory card) Font card support 1 font card Optional user flash memory card sizes0MB 64MB 64MB Connections USB 2.0 High Speed ✔✔✔ Ethernet 10/100 BaseTx✔✔✔ USB-A (allows direct USB printing using approved USB flash memory device)✘✔✔ Pict Bridge (allows printing photos directly from a compatible camera)✘✔(Only on FAX equipped machines)✔(Only on FAX equipped machines) Wireless standard 802.11 b/g/n ✘✔ ✔ a Dual Inline Memory Module. An optional memory card that can be plugged into an available memory slot.b The maximum usable DDRSDRAM is standard (soldered) plus 512MB. ✔—Supported ✘—Not supported
General information1-3 Lexmark confidential until announce7525xxx Print quality During the life of the printer, components are subject to wear based on usage. Printers continuously operating at or near the maximum duty cycle may require service for replacement of these components to ensure high- quality printing and good performance throughout the life of the printer. Replacement is recommended every 60,000 pages for the fuser and 60,000 pages for the ITU. Replacement is recommended every 30,000 pages for the imaging unit. 4800C Q (default) full printer speed 1200 dpi (reduced printer speed) is supported in PS and PCL only Connectivity (network support) Network protocol Lexmark X543Lexmark X544n, X544dn, X544dtn Lexmark X544dw Standard Ethernet 10/100 Base T ✔✔ ✔ Standard USB-B (Full speed) device port✔✔ ✔ USB-A host ports (In front, low/full speed) This port only supports the following flash drives and file types: Supported flash drives: Lexar Jump Drive 2.0 Pro (256/512 MB/1G size) or SanDisk Cruzer Mini (256/512 MB/1 G size) Supported file types: .pdf, .gif, .jpeg, .jpg,.bmp, .png, .tiff, .tif, .pcx, .dcx✘✔ ✔ 802.11n Wireless Network card Manufacturing installs the wireless card during the fabrication process. A wireless card CANNOT be installed post-manufacturing.✘✘ ✔ USB direct driveScan and print (Select formats)Scan and print (Select formats)Scan and print (Select formats) ✔—Supported ✘—Not supported
1-4Ser vice Manual 7525xxxLexmark confidential until announce Operating modes Data streams Mode Description Normal Factory default Quiet Designed for customers where noise levels are a very important factor. Print quality is maintained at factory default level. Speed is reduced. Eco-mode (Energy and Energy + PaperDesigned for customers where the environment is a key factor. There are three options; Energy, Paper, and Energy+ Paper. Print quality is maintained. Power Saver is set to one minute. Fuser standby is off. The operator panel back light is off. Power supply energy consumption is reduced. Duplex is on if Energy + Paper is selected (duplex models only) (can be overwritten by the driver.) Data streams Lexmark X543Lexmark X544n, X544dn, X544dtn Lexmark X544dw PCL 6 emulation ✔✔ ✔ PostScript Level III emulation Version 3011 of the Adobe definition of PostScript 3 is supported.✔✔ ✔ PDF Supports version 1.6✘✔ ✔ PPDS By default, the PPDS interpreter is inactive. A user can activate the data stream by PJL or by the PPDS Emulation setting in the Configuration Menu✘✔ ✔ Pict Bridge✘✔ ✔ Directimage Devices that support Directimage support all of the following graphics formats: TIFF, TIF, JPEG, JPG, GIF, PNG, BMP, PCX, and DCX.✘✔ ✔ Host-Based Printing (HBP)/ Graphics Device Interface (GDI) Version 3 (color) uses PCL XL.✔✔ ✔ ✔—Supported ✘—Not supported
General information1-5 Lexmark confidential until announce7525xxx Dimensions Clearances Models Height Width D epth Weight Lexmark X543 291 mm (11.5 in.) 424 mm (16.7 in.) 400 mm (15.7 in.) 21 kg (46.2 lbs) Lexmark X544n, X544dn, X544dtn, X544dw422 mm (16.6 in.) 424 mm (16.7 in.) 416 mm (16.4 in.) 25 kg (54.9 lbs) 650-sheet Duo Drawer 133 mm (5.2 in.) 424 mm (16.7 in. 416 mm (16.4 in.) 4 kg (8.7 lb) Description Dimensions All models 1 Rear 100 mm (3.9 in.) 2 Front 482.6 mm (19 in.) 3 Right side 100 mm (3.9 in.) 4 Left side 100 mm (3.9 in.) 5 Above 360 mm (14 in.)* * Add 133 mm (5.2 in.) to the top if you want to add an optional 650-sheet Duo Drawer (Lexmark X54x models only).
1-6Ser vice Manual 7525xxxLexmark confidential until announce Power and electrical specifications The following table specified nominal average power requirements for the base printer configurations. All power levels are shown in Watts (W). Maximum current is given in Amperes (A). Low-voltage models 100 to 127 volts (V) (100 – 110 Japan) at 50 to 60 hertz (Hz) nominal 90 to 137 volts (90 – 110 Japan), extreme 100 voltage models 100 V ac at 47 to 63 hertz (Hz) nominal 90 to 110 V ac, extreme High-voltage models 220 to 240 V ac at 50 to 60 hertz (Hz) nominal (not available in all countries) 198 to 259 V ac, extreme Notes: Using a 220 V ac to 110 V ac power converter with a low voltage printer is not recommended. Using an inverter to change DC to AC voltage (12 V to 120 V for example) is not recommended. All X54x MFP models will comply with the ENERGY STAR. All models ship with Power Saver Mode = On. The default timeout to Power Saver = 60 minutes (220V). Power Saver can be adjusted to 1-240 minutes. Power Saver mode cannot be disabled from the operator panel. -- Printing states Lexmark 543dnLexmark X544dw, X544dn, and X544dtnLexmark X544n Average power while printing Continuous copy 480 W 510 W 510 W Continuous printing simplex 480 W 540 W 540 W Continuous printing automatic duplex* 340 W 370 W n/a Average power while idle Power Saver 22 W 24 W 23 W (dn only)23 W Stanby 45 W 50 W 50 W Off 0 W * Automatic duplex is not supported on the X544n.
General information1-7 Lexmark confidential until announce7525xxx Acoustics All acoustic measurements are made in accordance with ISO 7779-1999 and reported in conformance with ISO9296:1988-04-15. Environment specifications Operating mode1-Meter average sound pressure at 4800 CQ Lexmark X543Lexmark X544 Printing (simplex mono) 46 dBA 46 dBA Printing (simplex color) 47 dBA 47 dBA Printing (automatic duplex mono)50 dBA 50 dBA Printing (automatic duplex color)50 dBA 51 dBA Copy ADF (Mono) 50 dBA 49 dBA Copy ADF (Color) 50 dBA 50 dBA Scan ADF (Mono) 47 dBA 45 dBA Scan ADF (Color) 46 dBA 45 dBA Idle Inaudible Inaudible Quiet Mode (simplex mono)45 dBA 45 dBA Quiet Mode (simplex duplex)45 dBA 45 dBA Environment Specifications Operating Air temperature—operating 15.6 to 32.20° C (60 to 90.0° F) Air temperature—power off 10.0 to 43.30° C (50 to 110.0° F) Air relative humidity Relative Humidity 8 to 80% Wet bulb temperature—operating 22.80° C (73.0° F) maximum Web bulb temperature—power off 26.70° C (80.10° F) maximum Altitude 0–3,048 meters (10,000 ft.) Atmospheric pressure 74.6 kPa Ambient operating environment* 15.6 to 32.2° C (60 to 90° F) and 8% to 80% RH Ship / Storage Cartridges -40 to 43.3° C (-40 to 110.0° F) Printer with cartridges -40 to 43.3° C (-40 to 110.0° F) Printer without cartridges -40 to 43.3° C (-40 to 110.0° F) Air relative humidity Relative Humidity 8 to 80% Altitude 10,300 meters (34,000 feet) Web bulb temperature—power off 26.70° C (80.10° F) Maximum * In some cases performance specifications (such as paper OCF, EP cartridge usage) are specified to be measured at an ambient condition.
1-8Ser vice Manual 7525xxxLexmark confidential until announce Media handling Input and output sources Duplex capability x Sheet numbers are assuming 20 lb. xerographic paperLexmark X543Lexmark X544dw, X544dn, X544dtnLexmark X544n Standard input sources Standard input tray (250-sheet tray) 250 sheets 250 sheets 250 sheets Manual feed slot (1-sheet) 1 sheet 1 sheet 1 sheet Second tray capacity (650-sheet Duo Drawer)550 sheets 550 sheets 550 sheets Multipurpose try capacity (650- sheet Duo Drawer)100 sheets 100 sheets 100 sheets Optional input sources (maximum 1, total of all inputs is 4) 650-sheet Duo Drawer a (includes 100-sheet MP feeder)550 sheets (or 100 sheets in MP feeder)550 sheets (or 100 sheets in MP feeder)550 sheets (or 100 sheets in MP feeder) Maximum total input capacity 901 901 901 Duplex Type of duplex Integrated duplex Integrated duplex n/a Standard output sources (no optional output sources are available) Standard 100-sheet bin 100 100 100 a In the 650-sheet Duo Drawer, the 550-sheet tray and the integrated MP feeder count as two independent input sources. The MF feeder is configured as “cassette” does not show up as Configure MP in the Paper Menu. ModelsDuplex Type Automatic duplex Lexmark X543dn ✔ Lexmark X544n Lexmark X544dn ✔ Lexmark X544dw✔ Lexmark X544dtn✔ ✔—Supported