Lexmark X2500 User Manual

“Print speed is slow” on page 62
“Partial document or photo prints” on page 63
Improving print quality
Check paperUse the appropriate paper for the document. If you are printing photos or other
high-quality images, for best results use Lexmark Premium Photo Paper or Lexmark
Photo Paper.
Use a paper that is a heavier weight or bright white.
Check print cartridgesIf the document still does not have the print quality you want, follow these steps:
1Align the print cartridges. For more information, see...

Remove sheets as they
are printedTo avoid ink smudging when you are working with the following media, remove each sheet
as it exits, and allow it to dry:
Documents with graphics or images
Photo paper
Heavyweight matte or glossy paper
Transparencies
Labels
Envelopes
Iron-on transfers
Note: Transparencies may take up to 15 minutes to dry.
Use a different brand of
paperEach paper brand accepts ink differently and prints with color variations. If you are printing
photos or other high-quality images, for best...

Select a lower print
quality1From the software application, click File ΠPrint.
2Click Properties, Preferences, Options, or Setup.
3Click Quality/Copies.
4From the Quality/Speed area, select a lower print quality.
Software may not be
installed correctlyFor more information, see “Software may not be installed correctly” on page 59.
Partial document or photo prints
Check document
placementMake sure the document or photo is loaded facedown on the scanner glass in the lower
right corner.
Check paper sizeMake...

Poor copy quality
Blank pages
Checkerboard pattern
Distorted graphics or pictures
Missing characters
Faded print
Dark print
Skewed lines
Smudges
Streaks
Unexpected characters
White lines in print
Check the control
panel for any blinking
lights
If one of the lights is blinking, see “Blinking lights on the control panel” on page 70.
Check inkCheck the ink levels, and install a new print cartridge if necessary.
Clean the scanner glassIf the scanner glass is dirty, gently wipe it with a clean, lint-free...

Scanner does not respond
Check the control panel
for any blinking lightsIf one of the lights is blinking, see “Blinking lights on the control panel” on page 70.
Check powerIf the  light is not on, see “Power button is not lit” on page 58.
Make sure the printer is set
as the default printer and
is not on hold or paused.1Click:
In Windows XP Pro: Start ΠSettings ΠPrinters and Faxes.
In Windows XP Home: Start ΠControl Panel ΠPrinters and Faxes.
In Windows 2000: Start ΠSettings ΠPrinters.
2Double-click...

Poor scanned image quality
Check the control panel
for any blinking lightsIf one of the lights is blinking, see “Blinking lights on the control panel” on page 70.
Clean the scanner glassIf the scanner glass is dirty, gently wipe it with a clean, lint-free cloth dampened with
water.
Adjust the quality of the
scan1Load an original document facedown on the scanner glass.
2From the desktop, double-click the Lexmark Imaging Studio icon.
3From the left pane of the Welcome screen, click Scan.
4Click Custom...

Check cable
connectionsMake sure cable connections for the following hardware are secure, if applicable:
Power supply
Telephone
Handset
Answering machine
Verify dial tonePlace a test call to the telephone number to which you want to send a fax to make sure
that it is working correctly.
If the telephone line is being used by another device, wait until the other device is
finished before sending a fax.
Check for paper jamsCheck for and clear any paper jams.
Disable Call Waiting
temporarilyCall Waiting can...

Received fax has poor print quality
Review checklist for
senderCheck that the quality of the original document is satisfactory.
Resend the fax. There may have been a problem with the quality of the telephone line
connection.
Increase the fax scan resolution.
Check inkCheck the ink levels, and install a new print cartridge if necessary.
Jams and misfeeds troubleshooting
“Paper jams” on page 68
“Paper or specialty media misfeeds” on page 68
“Printer does not feed paper, envelopes, or specialty media” on...

Remove each page as
it is printedRemove each page as it exits, and let it dry completely before stacking.
Adjust the paper
guidesAdjust the paper guides:
When using media less than 8.5 inches wide
To rest against the edges of the paper or media, making sure it does not buckle
Printer does not feed paper, envelopes, or specialty media
Check for paper jamsCheck for and clear any paper jams. For more information, see “Paper jams” on page 68.
Check media loadingVerify that the specialty media is loaded...

Review banner
printing checklistUse only the number of sheets needed for the banner.
Select the following settings to enable the printer to feed paper continuously without
jamming:
1With a document open, click File ΠPrint.
2Click Properties, Preferences, Options, or Setup.
3Select the Paper Setup tab.
4From the Paper Size area, select Banner.
5Select Letter Banner or A4 Banner as the paper size.
6Select Portrait or Landscape.
7Click OK.
8Click OK or Print.
Blinking lights on the control panel
 blinks...