Lexmark X2470 User Manual

eSelect your operating system.
fSelect the file you want to download, and then follow the directions on the computer screen.
Cannot print from digital camera using PictBridge
Enable PictBridge printing on the camera by selecting the correct USB mode. For more information, see the digital
camera documentation.
1Disconnect the camera.
2Connect a PictBridge-enabled digital camera to the PictBridge port. See the digital camera documentation to
determine whether it is PictBridge-enabled.
Use only the USB...

Poor text and graphic quality
Examples of poor text and graphic quality include:
Blank pages
Dark print
Faded print
Incorrect colors
Light and dark bands in print
Skewed lines
Smudges
Streaks
White lines in print
Check the ink level, and install a new print cartridge if necessary.
See “Improving print quality” on page 51.
To avoid ink smudging when you are working with the following media, remove each sheet as it exits, and allow it
to dry:
Document with graphics or images
Photo paper
Heavy weight matte...

Poor quality at the edges of the page
Unless you are using the borderless feature, use these minimum print margin settings:
Left and right margins:
–6.35 mm (0.25 in.) for letter size paper
–3.37 mm (0.133 in.) for all paper sizes except letter
Top margin: 1.7 mm (0.067 in.)
Bottom margin: 12.7 mm (0.5 in.)
Select the Borderless print feature.
1From the software application, click File ΠPrint.
2Click Properties, Preferences, Options, or Setup.
3Click Print Layout.
4Click Borderless.
Check that the paper...

cSelect your printer family.
dSelect your printer model.
eSelect your operating system.
fSelect the file you want to download, and follow the directions on the computer screen.
Partial document or photo prints
Make sure the document or photo is loaded correctly on the scanner glass.
Make sure the paper size being used matches the size you selected.
Copy troubleshooting
“Copier does not respond” on page 54
“Scanner unit does not close” on page 54
“Poor copy quality” on page 54
“Partial document or photo...

Dark print
Skewed lines
Smudges
Streaks
Unexpected characters
White lines in print
If the  light blinks, see “Error messages” on page 60.
Check the ink level, and install a new print cartridge if necessary.
If the scanner glass is dirty, gently wipe it with a clean, lint-free cloth dampened with water.
See “Improving print quality” on page 44.
If you are copying or scanning from a newspaper, magazine, or glossy paper, see “Scanning clear images from
magazines or newspapers” on page 38.
If the quality of...

3Click Printer.
Make sure no check mark appears next to Pause Printing.
Make sure a check mark does appear next to Set As Default.
1Uninstall the printer software, and then reinstall it. For more information, see “Removing and reinstalling the
software” on page 61.
2If the software still does not install correctly, visit our Web site at www.lexmark.com to check for the latest
software.
aIn all countries or regions except the United States, select your country or region.
bClick the links for drivers or...

eSelect your operating system.
fSelect the file you want to download, and follow the directions on the computer screen.
Poor scanned image quality
If the  light blinks, see “Error messages” on page 60.
If the scanner glass is dirty, gently wipe it with a clean, lint-free cloth dampened with water.
To adjust the quality of a scan:
1Load the document facedown on the scanner glass.
2From the control panel, press .
3From the “Send scanned image to:” menu, select a program.
4Click Display Advanced Scan...

Tips for faxing using the Imaging Studio
If you are faxing using the Imaging Studio, make sure:
The printer is connected to a computer that is equipped with a fax modem.
The computer is connected to a working phone line.
Both the printer and the computer are turned on.
For additional help when you are using a fax application, see the documentation that came with the fax application.
Cannot send or receive a fax
If an error message appears, follow the instructions on the error message dialog.
Place a test...

Jams and misfeeds troubleshooting
“Paper jam in the printer” on page 59
“Paper or specialty media misfeeds” on page 59
“Printer does not feed paper, envelopes, or specialty media” on page 60
“Banner paper jams” on page 60
Paper jam in the printer
To automatically eject the paper:
1Press and hold .
2Remove the paper from the paper exit tray.
To manually remove the paper:
1Press  to turn off the printer.
2Firmly grasp the paper, and gently pull it out.
3Press  to turn the printer back on.
Paper jam in the...

Printer does not feed paper, envelopes, or specialty media
If there is a paper jam, see the appropriate paper jam section.
Verify that the specialty media is loaded correctly.
Try loading one page, envelope, or sheet of specialty media at a time.
Make sure the printer is set as the default printer and is not on hold or paused.
1Click:
For Windows XP Pro: Start ΠSettings ΠPrinters and Faxes.
For Windows XP Home: Start ΠControl Panel ΠPrinters and Faxes.
For Windows 2000: Start ΠSettings ΠPrinters....