Lexmark X 204 Service Manual

Diagnostic information2-5
7011-2xx / 3xx
Understand the operator panel
The X203, and X204 op panel is divided into three sections:
Selections and setting’s
This section of the operator panel is used to select the MFP function for a job
1.Copy - Activate the copy function to copy a document on the flatbed or ADF (X204 only).
2.Scan / Email - Activate the scan / Email function.
3.Fax - Activate the fax function. Fax is not available on all models.
4.Options - Temporarily change size, paper source, and...

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Display / Main control
1.Menu - Enters the administration menu
2.Display - View scan, copy, fax and print options, and view status and error messages.
3.Stop/Cancel - Stops print, scan,and fax jobs. Exits a menu and returns to Ready.
4.Start - Start a copy, scan, or fax job.
5.Right arrow - Scroll right
6.Select - Accepts menu selections and setting’s
7.Left arrow - Scrolls left
8.Indicator light:
a.Off - the power is off
b.Blinking green - The printer is warming up,...

Diagnostic information2-7
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Keypad area
1.Hook - Press   to take the line off-hook when faxing. Press   a second time to hang up the line.
2.Keypad - Enter numbers, letters, or symbols on the display
3.Shortcuts - Enters the shortcut screen
4.Address Book - Access the stored phone numbers.
5.Redial/Pause - self explanatory.
Shortcuts
3DEF
6MNO
9WXYZ
#
2ABC
5JKL
8TUV
0 1
@!.
4
PQRS7
*
Redial/Pause
Address Book
Hook
12
3
4 5 

2-8Service Manual 7011-2xx / 3xx
MFP Menus
The diagram shows the menu index on the operator panel and the menus and items available under each menu. 
Not all menus or selections will be available in all situations. These are accessed through the driver.
Paper Menu
Default Source
Size/Type
Paper Texture
Paper Weight
Paper Loading
Custom Types
Universal SetupReportsMenu setting’s Page
Device Stats
Network Setup
Shortcut List
Fax Job Log
Fax Call Log
Copy Shortcuts
E-Mail Shortcuts
Fax Shortcuts
FTP...

Diagnostic information2-9
7011-2xx / 3xx
Messages and error codes
Service error codes
Service error codes are generally non-recoverable except in an intermittent condition when you can POR the 
MFP to temporarily recover from the error condition.
Error Description Action
8XX Scanner service errors
840.01 
Scanner 
disabledThe scanner is disabled and can’t be used. Enter the configuration menu, and re-enable the 
scanner module. See “840.xx service check” 
on page 2-41
840.02 
Scanner 
auto 
disabledThe...

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844.yyScanner Failure Lamp failure. See “Flatbed service check” on 
page 2-24.
844Front scan module output level error See “Flatbed service check” on page 2-24
844.01Rear scan module output level error
844.02Front scan module lamp level too low Front Mono channel, Front Color channels, Front 
Red channel, Front Green channel, and/or Front 
Blue channel is detected to have low lamp level. 
See “Flatbed service check” on page 2-24
844.03Rear scan module lamp level too low...

Diagnostic information2-11
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847.02Fax Storage The devices’ flash partition is invalid or 
unavailable. Go to “Format Fax Storage” on 
page 3-19. If the issue is not fixed, replace the 
controller board. Go to “Controller card 
removal” on page 4-13.
848.01Modem/Config ID Mismatch A device has a modem installed, but its 
Configuration ID indicates that a modem 
shouldn’t be present.
Engine software service errors
900.xx Unrecoverable RIP software error / illegal trap See “Steps before...

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927.00 Service fan error Replace the fan. See “Cooling fan service 
check” on page 2-24.
Printhead service errors
930.xx Wrong printhead installed Replace the printhead. See “Printhead service 
check” on page 2-32.
931.xx  No first hsync
Replace the printhead. See “Printhead service 
check” on page 2-32.
932.xx Lost hsyncs
933.xx Mirror motor locked: No hsync received
935.xx Motor unable to reach operating speed
Transport motor service errors
936.xx Transport motor...

Diagnostic information2-13
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959.05 Unknown boot failure Update firmware and call the next level of 
support, or replace the controller board. See 
“Controller card service check” on page 2-25
959.20 Hardware failure Replace the controller board. See “Controller 
card service check” on page 2-25.
959.21 Controller did not respond to command request.
959.23 Self test failed during initialization. Replace the controller board. See “Controller 
card service check” on page 2-25.
959.24 EEPROM...

2-14Service Manual 7011-2xx / 3xx
Fax error codes
Fax error log codes
Error code Description Action
000No error occurred during fax 
transmissionNo action needed
200 Error occurred when transmitting 
training.• Check line quality.
• Select a lower ‘Max Speed’.
• value under Fax Send setting’s
• Adjust the transmit level.
3XX Error occurred when receiving image 
data.• Check line quality.
• Adjust ‘Receive Threshold’.
• Select a lower ‘Max Speed’ value 
under Fax Receive setting’s.
4XX Error occurred when...