Lexmark W840 User Manual

							www.lexmark.com
W840
User’s Guide
March 2005
Lexmark and Lexmark with diamond design are trademarks of Lexmark International, Inc.,
registered in the United States and/or other countries.
© 2005 Lexmark International, Inc.
All rights reserved.
740 West New Circle Road
Lexington, Kentucky 40550
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Edition: March 2005
The following paragraph does not apply to any country where such provisions are inconsistent with local law: LEXMARK 
INTERNATIONAL, INC., PROVIDES THIS PUBLICATION “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR 
IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A 
PARTICULAR PURPOSE. Some states do not allow disclaimer of express or implied warranties in certain transactions; therefore, this 
statement may not apply to you.
This publication could include technical inaccuracies or typographical errors. Changes are periodically made to the information herein; 
these changes will be incorporated in later editions. Improvements or changes in the products or the programs described may be made 
at any time.
Comments about this publication may be addressed to Lexmark International, Inc., Department F95/032-2, 740 West New Circle Road, 
Lexington, Kentucky 40550, U.S.A. In the United Kingdom and Eire, send to Lexmark International Ltd., Marketing and Services 
Department, Westhorpe House, Westhorpe, Marlow Bucks SL7 3RQ. Lexmark may use or distribute any of the information you supply in 
any way it believes appropriate without incurring any obligation to you. You can purchase additional copies of publications related to this 
product by calling 1-800-553-9727. In the United Kingdom and Eire, call +44 (0)8704 440 044. In other countries, contact your point of 
purchase.
References in this publication to products, programs, or services do not imply that the manufacturer intends to make these available in all 
countries in which it operates. Any reference to a product, program, or service is not intended to state or imply that only that product, 
program, or service may be used. Any functionally equivalent product, program, or service that does not infringe any existing intellectual 
property right may be used instead. Evaluation and verification of operation in conjunction with other products, programs, or services, 
except those expressly designated by the manufacturer, are the user’s responsibility.
© 2005 Lexmark International, Inc.
All rights reserved.
UNITED STATES GOVERNMENT RIGHTS
This software and any accompanying documentation provided under this agreement are commercial computer software and 
documentation developed exclusively at private expense.
Trademarks
Lexmark, Lexmark with diamond design, and MarkVision are trademarks of Lexmark International, Inc., registered in the United States 
and/or other countries.
Drag’N’Print and PrintCryption are trademarks of Lexmark International, Inc.
PCL
® is a registered trademark of the Hewlett-Packard Company. PCL is Hewlett-Packard Company’s designation of a set of printer 
commands (language) and functions included in its printer products. This printer is intended to be compatible with the PCL language. This 
means the printer recognizes PCL commands used in various application programs, and the printer emulates the functions corresponding 
to the commands. 
Po s tS cr i p t
® is a registered trademark of Adobe Systems Incorporated. PostScript 3 is Adobe Systems’ designation of a set of printer 
commands (language) and functions included in its software products. This printer is intended to be compatible with the PostScript 3 
language. This means the printer recognizes PostScript 3 commands used in various application programs, and the printer emulates the 
functions corresponding to the commands.
Details relating to compatibility are included in the Technical Reference.
Other trademarks are the property of their respective owners.
Safety information
Connect the power cord to a properly grounded electrical outlet that is near the product and easily accessible.
CAUTION: Do not set up this product or make any electrical or cabling connections, such as the power cord or telephone, during 
a lightning storm.
Refer service or repairs, other than those described in the operating instructions, to a professional service person.
This product is designed, tested, and approved to meet strict global safety standards with the use of specific Lexmark components. 
The safety features of some parts may not always be obvious. Lexmark is not responsible for the use of other replacement parts.
Your product uses a laser. 
CAUTION: Use of controls or adjustments or performance of procedures other than those specified herein may result in hazardous 
radiation exposure.
Your product uses a printing process that heats the print media, and the heat may cause the media to release emissions. You must 
understand the section in your operating instructions that discusses the guidelines for selecting print media to avoid the possibility 
of harmful emissions.
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Contents
Chapter 1: Learning about the printer  .............................................................................. 6
Printer overview  ............................................................................................................................................... 6
Understanding the printer operator panel  ........................................................................................................ 9
Chapter 2: Installing drivers for local printing  ............................................................... 11
Windows ........................................................................................................................................................ 11
Macintosh ...................................................................................................................................................... 15
UNIX/Linux ..................................................................................................................................................... 16
Chapter 3: Installing drivers for network printing  ......................................................... 17
Printing a network setup page  ....................................................................................................................... 17
Assigning a printer IP address  ....................................................................................................................... 17
Verifying the IP settings  ................................................................................................................................. 18
Windows ........................................................................................................................................................ 18
Macintosh ...................................................................................................................................................... 22
UNIX/Linux ..................................................................................................................................................... 24
NetWare ......................................................................................................................................................... 24
Chapter 4: Installing options  ........................................................................................... 25
Accessing the printer system board  ............................................................................................................... 26
Installing a printer memory card ..................................................................................................................... 28
Installing a flash memory or firmware card  .................................................................................................... 29
Installing an option card  ................................................................................................................................. 30
Installing a hard disk  ...................................................................................................................................... 32
Replacing the access panel  ........................................................................................................................... 34
Chapter 5: Understanding paper and specialty media guidelines  ............................... 35
Supported print media  ................................................................................................................................... 35
Selecting print media  ..................................................................................................................................... 42
Storing print media  ......................................................................................................................................... 47
Avoiding jams  ................................................................................................................................................ 47
Chapter 6: Printing ............................................................................................................49
Loading standard or optional 500-sheet trays  ............................................................................................... 49
Loading the multipurpose feeder  ................................................................................................................... 52
Loading the 2000-sheet dual input trays ........................................................................................................ 55
Loading the 2000-sheet high capacity feeder  ................................................................................................ 56
Loading Letter or A4 size print media in the short-edge feed orientation  ......................................................58
Linking trays  ................................................................................................................................................... 59
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Contents
Identifying and linking output bins  .................................................................................................................. 60
Sending a job to print  ..................................................................................................................................... 61
Printing from a USB flash memory device  ..................................................................................................... 62
Canceling a print job  ...................................................................................................................................... 63
Printing the menu settings page  .................................................................................................................... 64
Printing a network setup page  ....................................................................................................................... 65
Printing a font sample list ............................................................................................................................... 65
Printing a directory list  ................................................................................................................................... 65
Printing confidential and held jobs  ................................................................................................................. 65
Printing A5/Statement or JIS-B5/Executive sizes  .......................................................................................... 69
Chapter 7: Maintaining the printer  .................................................................................. 70
Determining the status of supplies  ................................................................................................................. 70
Photoconductor kit end-of-life  ........................................................................................................................ 71
Conserving supplies  ...................................................................................................................................... 71
Ordering supplies  ........................................................................................................................................... 71
Recycling Lexmark products  .......................................................................................................................... 72
Chapter 8: Clearing jams .................................................................................................. 73
Identifying jams  .............................................................................................................................................. 73
Access doors and trays  ................................................................................................................................. 74
Understanding jam messages  ....................................................................................................................... 75
Clearing printer jams  ...................................................................................................................................... 75
Clearing staple jams  ...................................................................................................................................... 92
Chapter 9: Troubleshooting  ............................................................................................. 94
Online customer support  ................................................................................................................................ 94
Calling for service  .......................................................................................................................................... 94
Checking an unresponsive printer  ................................................................................................................. 94
Printing multiple-language PDFs  ................................................................................................................... 95
Solving printing problems  .............................................................................................................................. 95
Solving option problems  ................................................................................................................................ 97
Solving paper feed problems  ......................................................................................................................... 99
Solving print quality problems  ...................................................................................................................... 100
Chapter 10: Administrative support  .............................................................................. 104
Adjusting operator panel brightness and contrast  ....................................................................................... 104
Disabling operator panel menus  .................................................................................................................. 104
Enabling operator panel menus  ................................................................................................................... 105
Restoring factory default settings  ................................................................................................................ 105
Adjusting Power Saver  ................................................................................................................................ 106
Disabling Power Saver  ................................................................................................................................ 106
Encrypting the disk  ...................................................................................................................................... 107
Setting security using the Embedded Web Server (EWS)  ...........................................................................108
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Contents
Notices .............................................................................................................................. 112
Index .................................................................................................................................. 117
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							Learning about the printer
6
1Learning about the printer
Conventions used in this book
Note:A note identifies something that could help you.
CAUTION:A caution identifies something that could cause you harm.
Warning:A warning identifies something that could damage your product hardware or software.
Printer overview
CAUTION:Do not set up this product or make any electrical or cabling connections, such as the power cord or 
telephone, during a lightning storm.
CAUTION:The printer weighs 49 kg (108 lb) and requires at least two people to lift it safely.
Basic model
The following illustration shows a printer with its base features. 
Standard output bin
Operator panel
Multipurpose feeder
Tray 1 and Tray 2
(500-sheet trays)
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							Printer overview
7
Learning about the printer
Configured model
The following illustration shows a fully configured printer. Items denoted with an asterisk (*) are options.
Tr a y  5*
(2000-sheet high
capacity feeder)Finisher* Duplex unit*Tray 3 and Tray 4*
(500-sheet trays or 
2000-sheet dual input 
trays) Tray 1 and Tray 2
(500-sheet trays)Operator panel Multipurpose feederExit 2*
(used in conjunction with
duplex unit and finisher)Bridge unit assembly* (used in conjunction with finisher)
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							Printer overview
8
Learning about the printer
A number of menus are available to make it easy for you to change printer settings. The diagram shows the menu index on 
the operator panel and the menus and items available under each menu. For more information about menus and menu 
items, see the Menus and Messages book on the publications CD.
Paper Menu
Default Source
Paper Size/Type
Configure MP
Substitute Size
Paper Texture
Paper Loading
Custom Types
Universal Setup
Bin Setup
Reports
Menu Settings Page
Device Statistics
Network Setup Page
Network [x] Setup Page
Profiles List
Print Quick Ref
NetWare Setup Page
Print Fonts 
Print Directory
Settings
Setup Menu
Finishing Menu
Quality Menu
Utilities Menu
PDF Menu
Po s tS c r ip t  Me nu
PCL Emul Menu
HTML Menu
Image Menu
Security
Max Invalid PIN
Job Expiration
Network/Ports
TCP/IP
IPv6
Standard Network
Network [x]
Standard USB
USB [x]
Fr o nt  US B
Parallel
Parallel [x]
Serial [x]
NetWare
AppleTalk
LexLink
Help
Print All
Print Quality
Printing Guide
Supplies Guide
Media Guide
Print Defects
Menu Map
Information Guide
Connection Guide
Moving Guide
Menu
Paper Menu
Reports
Settings
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							Understanding the printer operator panel
9
Learning about the printer
Understanding the printer operator panel
The operator panel consists of these items:
A 4-line, back-lit, gray-scale display that can show both graphics and text
Eight buttons: Back, Menu, Stop, Select ( ),  ,  ,  , and 
Indicator light
Numeric pad
USB Direct Interface 
The use of the buttons and the layout of the display panel are described in the following table.
Button or operator panel 
item
Function
Back Press the Back button to return to the last screen you viewed.
Note:Changes made on a screen will not be applied if you press the Back button.
Menu Press the Menu button to open the menu index.
Note:The printer must be in the Ready state to access the menu index. A message 
indicating the menus are unavailable will appear if the printer is not ready.
Stop Press the Stop button to stop the mechanical operation of the printer. After pressing Stop, 
the message Stopping appears. When the printer has stopped, the status line in the 
operator panel will show Stopped, and a list of options will appear.
Navigation buttonsThe Up or Down buttons are used to move up and down lists.
When navigating through a list using the Up or Down button, the cursor moves 
one line at a time. Pressing the Down button at the bottom of the screen changes 
the screen to the next whole page.
The Left or Right buttons are used to move within a screen such as moving from 
one menu index item to another. They are also used to scroll through text that will 
not fit on the screen.
The Select button is used to initiate action on a selection. Press Select when the 
cursor appears next to the selection you want such as following a link, submitting 
a configuration item, or when you want to start or cancel a job.
BackMenu
StopNavigation buttonsNumeric pad Display
Indicator light
USB Direct interface Select button
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							Understanding the printer operator panel
10
Learning about the printer
Indicator lightA two-toned LED is used on the operator panel, one color being green and the other being 
red. The lights indicate whether the printer power is on, the printer is busy, idle, processing a 
job, or requires operator intervention.
Numeric padThe numeric pad consists of numbers, a pound # sign, and a backspace button. The 5 
button has a raised bump for non-visual orientation. 
The numbers are used to enter numeric values for items like quantities or PINs. The 
backspace is used to delete the number to the left of the cursor. Pressing the backspace 
multiple times will delete additional entries.
Note:The pound # sign is not used.
DisplayThe display shows messages and graphics describing the current state of the printer and 
indicating possible printer problems you must resolve.
The top line of the display is the header line. If applicable, it will contain the graphic 
indicating the Back button can be used. It will also display the current status and the 
Supplies (Warnings) status. If multiple warnings are present, each warning will be 
separated by a comma.
The other three lines of the display are the body of the screen. This is where you view 
printer status, supplies messages, show-me screens, and make selections.
Button or operator panel 
item
Function
StatusIndicates
Off Power is off
Solid green Printer is on, but idle
Flashing green Printer is warming up, processing data, or printing a job
Solid red Operator intervention is required
12
3
45
6
78
9
0#
250 
Paper 
Jam
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