Lexmark T654dn User Manual

							Lexmark T650, T652, T654
Users Guide
Important: For information about T656 products, go to http://md.lexmark.com/
md/?func=publications&folder=v12721881&file=v12721881_en.pdf.
March 2012 www.lexmark.com
Machine type(s):
4062, 4551, 4552, 4553
Model(s):
01A, 21A, 23A, 41A, 43A, n01, gn1, n03, n02, xn2, gn2, dn1, d03, gd1, dn2, gd2, xd2, mn1, gm1, md1
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							Contents
Safety information.......................................................................................8
Learning about the printer.........................................................................10
Finding information about the printer....................................................................................................10
Printer configurations.............................................................................................................................11
Selecting a location for the printer..........................................................................................................13
Understanding the printer control panel................................................................................................14
Additional printer setup.............................................................................16
Installing internal options........................................................................................................................16
Available internal options ................................................................................................................................. 16
Accessing the system board to install internal options .................................................................................... 17
Installing a memory card .................................................................................................................................. 19
Installing a flash memory or firmware card ...................................................................................................... 20
Installing an Internal Solutions Port.................................................................................................................. 23
Installing a printer hard disk ............................................................................................................................. 29
Installing hardware options.....................................................................................................................33
Order of installation.......................................................................................................................................... 33
Installing paper drawers ................................................................................................................................... 33
Installing an optional duplex unit (T650 only) .................................................................................................. 34
Attaching cables......................................................................................................................................36
Verifying printer setup............................................................................................................................37
Printing a menu settings page .......................................................................................................................... 37
Printing a network setup page.......................................................................................................................... 37
Setting up the printer software...............................................................................................................38
Installing printer software ................................................................................................................................ 38
Updating available options in the printer driver .............................................................................................. 38
Setting up wireless printing.....................................................................................................................39
Information you will need to set up the printer on a wireless network ...........................................................39
Installing the printer on a wireless network (Windows)................................................................................... 40
Installing the printer on a wireless network (Macintosh) ................................................................................. 41
Installing the printer on a wired network...............................................................................................44
Changing port settings after installing a new network Internal Solutions Port......................................47
Setting up serial printing.........................................................................................................................49
Loading paper and specialty media............................................................51
Setting the Paper Size and Paper Type....................................................................................................51
Configuring Universal paper settings......................................................................................................51
Contents2
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							Loading the standard or optional 250‑sheet or 550‑sheet tray..............................................................52
Loading the 2000‑sheet tray...................................................................................................................56
Loading the multipurpose feeder............................................................................................................59
Loading the envelope feeder..................................................................................................................62
Linking and unlinking trays......................................................................................................................63
Linking trays ...................................................................................................................................................... 63
Unlinking trays .................................................................................................................................................. 64
Linking exit bins ................................................................................................................................................ 64
Changing a Custom Type  name .................................................................................................................. 64
Paper and specialty media guidelines.........................................................66
Paper guidelines......................................................................................................................................66
Paper characteristics......................................................................................................................................... 66
Unacceptable paper.......................................................................................................................................... 67
Selecting paper ................................................................................................................................................. 67
Selecting preprinted forms and letterhead ...................................................................................................... 67
Using recycled paper ........................................................................................................................................ 68
Storing paper .................................................................................................................................................... 69
Supported paper sizes, types, and weights.............................................................................................69
Paper sizes supported by the printer................................................................................................................ 69
Paper types and weights supported by the printer .......................................................................................... 71
Paper types and weights supported by the output bins................................................................................... 71
Printing......................................................................................................73
Printing a document................................................................................................................................73
Printing on specialty media.....................................................................................................................73
Tips on using letterhead ................................................................................................................................... 73
Tips on using transparencies ............................................................................................................................ 74
Tips on using envelopes .................................................................................................................................... 74
Tips on using labels ........................................................................................................................................... 75
Tips on using card stock .................................................................................................................................... 75
Printing confidential and other held jobs................................................................................................76
Holding jobs in the printer ................................................................................................................................ 76
Printing confidential and other held jobs ......................................................................................................... 76
Printing from a flash drive.......................................................................................................................78
Printing information pages......................................................................................................................79
Printing a font sample list ................................................................................................................................. 79
Printing a directory list...................................................................................................................................... 79
Printing the print quality test pages ................................................................................................................. 79
Canceling a print job................................................................................................................................80
Canceling a print job from the printer control panel ........................................................................................ 80
Canceling a print job from the computer ......................................................................................................... 80 Contents3
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							Clearing jams..............................................................................................82
Avoiding jams..........................................................................................................................................82
Understanding jam numbers and locations............................................................................................83
200 and 201 paper jams..........................................................................................................................83
202 and 203 paper jams..........................................................................................................................84
230 paper jam.........................................................................................................................................85
231–239 paper jams (optional external duplex unit)..............................................................................87
241–245 paper jams................................................................................................................................89
250 paper jam.........................................................................................................................................89
260 paper jam.........................................................................................................................................90
271–279 paper jams................................................................................................................................91
280 paper jams........................................................................................................................................91
281 paper jam.........................................................................................................................................92
282 paper jam.........................................................................................................................................92
283 staple jam.........................................................................................................................................93
Understanding printer menus....................................................................95
Menus list................................................................................................................................................95
Paper menu.............................................................................................................................................96
Default Source menu ........................................................................................................................................ 96
Paper Size/Type menu ...................................................................................................................................... 96
Configure MP menu .......................................................................................................................................... 99
Envelope Enhance........................................................................................................................................... 100
Substitute Size menu ...................................................................................................................................... 100
Paper Texture menu ....................................................................................................................................... 100
Paper Weight menu ........................................................................................................................................ 102
Paper Loading menu ....................................................................................................................................... 104
Custom Types menu ....................................................................................................................................... 106
Universal Setup menu..................................................................................................................................... 106
Bin Setup menu............................................................................................................................................... 107
Reports menu........................................................................................................................................108
Network/Ports menu.............................................................................................................................109
Active NIC menu ............................................................................................................................................. 109
Standard Network or Network  menus ..................................................................................................... 109
Network Reports menu .................................................................................................................................. 111
Network Card menu........................................................................................................................................ 111
TCP/IP menu ................................................................................................................................................... 112
IPv6 menu ....................................................................................................................................................... 113
Wireless menu ................................................................................................................................................ 113 Contents4
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							AppleTalk menu .............................................................................................................................................. 114
NetWare menu ............................................................................................................................................... 114
LexLink menu .................................................................................................................................................. 115
Standard USB menu ........................................................................................................................................ 116
Parallel  menu ........................................................................................................................................... 117
Serial  menu .............................................................................................................................................. 119
SMTP Setup menu .......................................................................................................................................... 122
Security menu.......................................................................................................................................123
Miscellaneous menu ....................................................................................................................................... 123
Confidential Print menu.................................................................................................................................. 123
Disk Wiping menu ........................................................................................................................................... 124
Security Audit Log menu ................................................................................................................................. 125
Set Date/Time menu ....................................................................................................................................... 126
Settings menu........................................................................................................................................127
General Settings menu ................................................................................................................................... 127
Setup menu..................................................................................................................................................... 130
Finishing menu................................................................................................................................................ 133
Quality menu .................................................................................................................................................. 135
Utilities menu.................................................................................................................................................. 136
XPS menu ........................................................................................................................................................ 137
PDF menu........................................................................................................................................................ 137
PostScript menu.............................................................................................................................................. 137
PCL Emul menu ............................................................................................................................................... 138
HTML menu .................................................................................................................................................... 141
Image menu .................................................................................................................................................... 142
Flash Drive menu ............................................................................................................................................ 142
Help menu.............................................................................................................................................144
Understanding printer messages..............................................................146
List of status and error messages..........................................................................................................146
Maintaining the printer............................................................................168
Cleaning the exterior of the printer......................................................................................................168
Storing supplies.....................................................................................................................................168
Conserving supplies...............................................................................................................................168
Checking the status of supplies.............................................................................................................169
Checking the status of supplies from the printer control panel ..................................................................... 169
Checking the status of supplies from a network computer ............................................................................ 169
Ordering supplies..................................................................................................................................169
Ordering print cartridges ................................................................................................................................ 169
Ordering a maintenance kit ............................................................................................................................ 171
Ordering charge rolls ...................................................................................................................................... 171 Contents5
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							Ordering a fuser .............................................................................................................................................. 171
Ordering a fuser wiper .................................................................................................................................... 171
Ordering pick rollers ....................................................................................................................................... 172
Ordering staple cartridges .............................................................................................................................. 172
Ordering a transfer roller ................................................................................................................................ 172
Recycling Lexmark products..................................................................................................................172
Moving the printer................................................................................................................................172
Before moving the printer .............................................................................................................................. 172
Moving the printer to another location.......................................................................................................... 173
Shipping the printer ........................................................................................................................................ 173
Administrative support............................................................................174
Finding advanced networking and administrator information.............................................................174
Using the Embedded Web Server.........................................................................................................174
Checking the device status....................................................................................................................174
Setting up e‑mail alerts.........................................................................................................................174
Viewing reports.....................................................................................................................................175
Adjusting Power Saver..........................................................................................................................175
Restoring the factory default settings...................................................................................................176
Troubleshooting.......................................................................................177
Solving basic problems..........................................................................................................................177
Solving basic printer problems ....................................................................................................................... 177
Printer control panel display is blank or displays only diamonds ................................................................... 177
Embedded Web Server does not open ........................................................................................................... 177
Solving printing problems.....................................................................................................................178
Multiple‑language PDFs do not print .............................................................................................................. 178
Error message about reading USB drive appears ........................................................................................... 178
Jobs do not print ............................................................................................................................................. 178
Confidential and other held jobs do not print ................................................................................................ 179
Job takes longer than expected to print ......................................................................................................... 179
Job prints from the wrong tray or on the wrong paper .................................................................................. 180
Incorrect characters print ............................................................................................................................... 180
Tray linking does not work.............................................................................................................................. 180
Large jobs do not collate................................................................................................................................. 180
Unexpected page breaks occur....................................................................................................................... 181
Solving option problems........................................................................................................................181
Option does not operate correctly or quits after it is installed ...................................................................... 181
Paper trays ...................................................................................................................................................... 182
2000‑sheet tray............................................................................................................................................... 182
Envelope feeder .............................................................................................................................................. 183
Duplex unit...................................................................................................................................................... 183 Contents6
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							5‑bin mailbox .................................................................................................................................................. 183
Output options................................................................................................................................................ 183
Memory card .................................................................................................................................................. 184
Flash memory card ......................................................................................................................................... 184
Hard disk with adapter ................................................................................................................................... 184
Internal Solutions Port .................................................................................................................................... 184
Solving paper feed problems.................................................................................................................184
Paper frequently jams..................................................................................................................................... 184
Paper jam message remains after jam is cleared ........................................................................................... 185
Page that jammed does not reprint after you clear the jam .......................................................................... 185
Solving print quality problems..............................................................................................................185
Isolating print quality problems ...................................................................................................................... 185
Blank pages ..................................................................................................................................................... 186
Clipped images................................................................................................................................................ 186
Ghost images .................................................................................................................................................. 187
Gray background............................................................................................................................................. 187
Incorrect margins ............................................................................................................................................ 187
Paper curl........................................................................................................................................................ 188
Print irregularities ........................................................................................................................................... 188
Print is too dark .............................................................................................................................................. 189
Print is too light............................................................................................................................................... 190
Repeating defects ........................................................................................................................................... 191
Skewed print ................................................................................................................................................... 191
Solid black or white streaks ............................................................................................................................ 192
Solid color pages ............................................................................................................................................. 192
Streaked horizontal lines ................................................................................................................................ 193
Streaked vertical lines ..................................................................................................................................... 194
Toner fog or background shading appears on the page ................................................................................. 194
Toner rubs off ................................................................................................................................................. 195
Toner specks ................................................................................................................................................... 195
Transparency print quality is poor .................................................................................................................. 196
Contacting Customer Support...............................................................................................................196
Notices.....................................................................................................197
Product information..............................................................................................................................197
Edition notice........................................................................................................................................197
Power consumption..............................................................................................................................202
Index........................................................................................................213
Contents7
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							Safety information
Connect the power cord to an electrical outlet that is near the product and easily accessible.
Do not place or use this product near water or wet locations.
CAUTION—POTENTIAL INJURY: This product uses a laser. Use of controls or adjustments or performance of
procedures other than those specified herein may result in hazardous radiation exposure.
This product uses a printing process that heats the print media, and the heat may cause the media to release emissions.
You must understand the section in your operating instructions that discusses the guidelines for selecting print media
to avoid the possibility of harmful emissions.
Use care when you replace a lithium battery.
CAUTION—POTENTIAL INJURY: There is a danger of explosion if a lithium battery is incorrectly replaced.
Replace it only with the same or an equivalent type of lithium battery. Do not recharge, disassemble, or
incinerate a lithium battery. Discard used batteries according to the manufacturers instructions and local
regulations.
CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot
component, allow the surface to cool before touching.
CAUTION—POTENTIAL INJURY: The printer weight is greater than 18 kg (40 lb) and requires two or more
trained personnel to move it safely.
CAUTION—POTENTIAL INJURY:  Before moving the printer, follow these guidelines to avoid personal injury or
printer damage:
•Turn the printer off using the power switch, and then unplug the power cord from the wall outlet.
Disconnect all cords and cables from the printer before moving it.
Lift the printer off the optional drawer, and set it aside instead of trying to lift the drawer and printer at the same
time.
Note: Use the handholds located on both sides of the printer to lift it off the optional drawer.
Use only the power cord provided with this product or the manufacturers authorized replacement.
Use only the telecommunications (RJ‑11) cord provided with this product or a 26 AWG or larger replacement when
connecting this product to the public switched telephone network.
CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory
devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the
wall outlet before continuing. If you have any other devices attached to the printer, then turn them off as well,
and unplug any cables going into the printer.
CAUTION—SHOCK HAZARD: Make sure that all external connections (such as Ethernet and telephone system
connections) are properly installed in their marked plug-in ports.
This product is designed, tested, and approved to meet strict global safety standards with the use of specific
manufacturers components. The safety features of some parts may not always be obvious. The manufacturer is not
responsible for the use of other replacement parts.
CAUTION—POTENTIAL INJURY:  Do not cut, twist, bind, crush, or place heavy objects on the power cord. Do not
subject the power cord to abrasion or stress. Do not pinch the power cord between objects such as furniture
and walls. If any of these things happen, a risk of fire or electrical shock results. Inspect the power cord regularly
for signs of such problems. Remove the power cord from the electrical outlet before inspecting it. Safety information8
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							Refer service or repairs, other than those described in the user documentation, to a professional service person.
CAUTION—SHOCK HAZARD: To avoid the risk of electric shock when cleaning the exterior of the printer, unplug
the power cord from the wall outlet and disconnect all cables from the printer before proceeding.
CAUTION—SHOCK HAZARD: Do not use the fax feature during a lightning storm. Do not set up this product or
make any electrical or cabling connections, such as the fax feature, power cord, or telephone, during a lightning
storm.
CAUTION—TIPPING HAZARD: Floor-mounted configurations require additional furniture for stability. You must
use either a printer stand or printer base if you are using a high-capacity input tray, a duplex unit and an input
option, or more than one input option. If you purchased a multifunction printer (MFP) that scans, copies, and
faxes, you may need additional furniture. For more information, see www.lexmark.com/multifunctionprinters.
SAVE THESE INSTRUCTIONS. Safety information9
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							Learning about the printer
Finding information about the printer
Setup information
DescriptionWhere to find
The Setup information gives you instructions for setting up
the printer. Follow the set of instructions for local, network,
or wireless, depending on what you need.You can find the Setup information on the side of the printer
box or on the Lexmark Web site at www.lexmark.com.
Help
DescriptionWhere to find
The Help gives you instructions for using the
software.While in any Lexmark software program, click Help, Tips > Help, or Help >
Help Topics.
Customer support
DescriptionWhere to find (North America)Where to find (rest of world)
Telephone supportCall us at
US: 1‑800‑332‑4120
Monday–Friday (8:00 AM–11:00 PM
ET)
Saturday (Noon–6:00 PM ET)
Canada: 1‑800‑539‑6275
Monday–Friday (8:00 AM–11:00 PM
ET)
Saturday (Noon–6:00 PM ET)
Mexico: 001‑888‑377‑0063
Monday–Friday (8:00 AM–8:00 PM ET)
Note: Telephone numbers and support
times may change without notice. For the
most recent telephone numbers available,
see the printed warranty statement that
came with your printer.Telephone numbers and support hours
vary by country or region.
Visit our Web site at www.lexmark.com.
Select a country or region, and then select
the Customer Support link.
Note: For additional information about
contacting Lexmark, see the printed
warranty that came with your printer.
Learning about the printer10
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