Lexmark Impact S305 User Manual

CHECK THAT YOUR COMPUTER IS ABLE TO ACKNOWLEDGE USB ACTIVITY ON THE USB PORT
Open the Device Manager to check if it has activity whenever a USB device is connected to a USB port:
1Click , or click Start and then click Run.
2In the Start Search or Run box, type devmgmt.msc.
3Press Enter, or click OK.
The Device Manager opens.
4Watch the Device Manager window while connecting a USB cable or another device to the USB port. The window
refreshes when Device Manager recognizes the USB connection.
If there is...

ENABLE THE PRINTER
Confirm that the printer is enabled:
1Click , or click Start and then click Run.
2In the Start Search or Run box, type control printers.
3Press Enter, or click OK.
The printer folder opens.
4Right-click the new printer; from the menu, select Use Printer Online.
5Close the Printers or Printers and Faxes window and try printing again.
SELECT THE WIRELESS PRINTER
You may need to select the wireless printer from your computer to use the printer wirelessly.
1Click , or click Start and then...

Wi-Fi indicator light is still orange
When the Wi-Fi indicator light is orange, it may indicate that the printer is:
Not configured in infrastructure mode
Waiting to make an ad hoc connection to another wireless device
Not connected to a wireless network
The printer may be unable to join the network because of interference, its distance from the wireless access point
(wireless router), or until its settings are changed.
These are possible solutions. Try one or more of the following:
CHECK NETWORK NAME...

CHECK MAC ADDRESS
If your network uses MAC address filtering, make sure that you include the MAC address of the printer in the MAC
address filter list. This will allow the printer to operate on the network.
Wi-Fi indicator light is blinking orange during installation
When the Wi-Fi indicator light is blinking orange, it indicates that the printer has been set up for wireless networking
but cannot connect to the network for which it has been configured. The printer may be unable to join the network...

CHECK THE MAC ADDRESS
If your network uses MAC address filtering, then make sure that you include the MAC address of the printer in the
MAC address filter list. This will allow the printer to operate on the network. For more information, see “How do I
find the MAC address?” on page 83.
PING THE ACCESS POINT TO MAKE SURE THE NETWORK IS WORKING
For Windows users
1
Obtain the IP address of the access point.
aClick , or click Start and then click Run.
bIn the Start Search or Run box, type cmd.
cPress Enter,...

Notes:
Yellow means the port is active but not connected.
Red means the port has not been configured.
2Obtain the IP address of the access point:
aFrom the Apple menu, navigate to:
About This Mac > More Info
bFrom the Contents pane, choose Network.
cFrom the Active Services list, choose AirPort.
The bottom pane lists the details of the AirPort connection.
dWrite down the Router entry.
The Router entry is typically the access point.
3Ping the access point:
aFrom the Finder, navigate to:
Utilities >...

If the printer does not respond, then “Request timed out.” appears.
Your computer might not be connected to the network.
You may need to change the settings of your printer. Run the Wireless Setup Utility again.
For Macintosh users
1
Obtain the printer IP address.
aFrom the printer, print a network setup page.
For more information, see the Users Guide.
bIn the TCP/IP section, look for Address.
2From the Finder, navigate to:
Utilities > Network Utility > Ping tab
3Type the IP address of the printer in the...

For Macintosh users
1
From the Applications folder in the Finder, or from the Finder desktop, double-click the printer folder.
2Double-click Wireless Setup Assistant.
3Follow the instructions on the computer screen.
Wireless print server not installed
You may see a message during installation indicating that the printer does not have a wireless print server installed. If
you are sure the printer is capable of wireless printing, try the following:
CHECK POWER
Make sure the  light is on.
“Communication not...

How to locate a printer IP address

You can locate the printer IP address by viewing the printer network setup page.
If the printer and/or the laptop does not have an IP address, or if either has an address of 169.254.x.y (where x and
y are any two numbers between 0 and 255):
1Turn off the device that does not have a valid IP address (the laptop, the printer, or both).
2Turn on the device(s).
3Check the IP addresses again.
If the laptop and/or printer still does not receive a valid IP address, there is a...

3Press Enter, or click OK.
The printer folder opens.
4Right-click the printer, and then select Properties from the menu.
5Click the Ports tab.
6Click the box next to Enable bidirectional support if it is not already checked.
7Click Apply.
8Click OK, and then try to print again.
Communication with printer lost when connected to Virtual Private Network (VPN)
You will lose your connection to a wireless printer on your local network when connected to most Virtual Private
Networks (VPNs). Most VPNs allow...