Lexmark C935dtn User Manual
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Flash memory card Make sure the flash memory card is securely connected to the printer system board. Hard disk with adapter Make sure the hard disk is securely connected to the printer system board. Internal print server If the internal print server does not operate correctly, these are possible solutions. Try one or more of the following: CHECK THE PRINT SERVER CONNECTIONS Make sure the internal print server is securely attached to the printer system board. Make sure you are using the correct (optional)...
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CHECK THE PAPER GUIDES Move the guides in the tray to the correct positions for the paper size loaded. HAS THE PAPER ABSORBED MOISTURE DUE TO HIGH HUMIDITY? Load paper from a fresh package. Store paper in its original wrapper until you use it. Print jobs are not routed to the booklet‑maker bin These are possible solutions. Try one or more of the following: CHECK THE PAPER Make sure the paper is loaded in a 520‑sheet tray or the multipurpose feeder. If the paper is loaded in the multipurpose feeder, make...
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3Press until Setup Menu appears, and then press . 4Press until Print Recovery appears, and then press . 5Press until Jam Recovery appears, and then press . 6Press until On or Auto appears, and then press . Solving print quality problems The information in the following topics may help you solve print quality problems. If these suggestions do not correct the problem, contact Customer Support. You may have a printer part that requires adjustment or replacement. Isolating print quality problems To help...
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Blank pages The printer may need to be serviced. For more information, contact Customer Support. Characters have jagged or uneven edges If you are using downloaded fonts, verify that the fonts are supported by the printer, the host computer, and the software program. Clipped images These are possible solutions. Try one or more of the following: CHECK THE PAPER GUIDES Move the guides in the tray to the correct positions for the paper size loaded. CHECK THE PAPER SIZE SETTING Make sure the Paper Size...
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If an 84 Color pc unit life warning, 84 Black pc unit life warning, 84 Replace color pc units, or 84 Replace black pc unit message appears, replace the photoconductor(s). Gray background ABCDE ABCDE ABCDE REDUCE THE TONER DARKNESS SETTING From Print Properties, select a different Toner Darkness setting before sending the job to print. Incorrect margins ABCD ABCD ABCD CHECK THE PAPER GUIDES Move the guides in the tray to the correct positions for the paper size loaded. CHECK THE PAPER SIZE SETTING Make...
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Light colored line, white line, or incorrectly colored line These are possible solutions. Try one or more of the following: CLEAN THE PRINTHEAD LENSES The printhead lenses may be dirty. A TONER CARTRIDGE MAY BE DEFECTIVE Replace the defective toner cartridge. ARE THE PHOTOCONDUCTORS DEFECTIVE? Replace the photoconductor(s). Note: The printer has four photoconductors: cyan, magenta, yellow, and black. The cyan, magenta, and yellow photoconductors must all be replaced at the same time. The black...
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HAS PAPER ABSORBED MOISTURE DUE TO HIGH HUMIDITY? Load paper from a fresh package. Store paper in its original wrapper until you use it. CHECK THE PAPER TYPE SETTING Make sure the Paper Type setting matches the paper loaded in the tray. CHECK THE PAPER Avoid textured paper with rough finishes. IS THE TONER LOW? When 88 toner low appears, order a new cartridge. Print is too dark These are possible solutions. Try one or more of the following: CHECK THE DARKNESS, BRIGHTNESS, AND CONTRAST SETTINGS The Toner...
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Print is too light These are possible solutions. Try one or more of the following: CHECK THE DARKNESS, BRIGHTNESS, AND CONTRAST SETTINGS The Toner Darkness setting is too dark, the RGB Brightness setting is too dark, or the RGB Contrast setting is too high. From Print Properties, change these settings. Note: This solution applies to Windows users only. From the Quality menu, change these settings. HAS THE PAPER ABSORBED MOISTURE DUE TO HIGH HUMIDITY? Load paper from a fresh package. Store paper in its...
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Repeating defects ) ) ) ) DO MARKS OCCUR REPEATEDLY ONLY IN ONE COLOR AND MULTIPLE TIMES ON A PAGE? Replace the photoconductor(s) if the defects occur every: 44 mm (1.7 in.) 94 mm (3.7 in.) Note: The printer has four photoconductors: cyan, magenta, yellow, and black. The cyan, magenta, and yellow photoconductors must all be replaced at the same time. The black photoconductor can be replaced separately. Skewed print C HECK THE PAPER GUIDES Move the guides in the tray to the correct positions for the paper...
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ARE THE PHOTOCONDUCTORS WORN OR DEFECTIVE? Replace the photoconductor(s). Note: The printer has four photoconductors: cyan, magenta, yellow, and black. The cyan, magenta, and yellow photoconductors must all be replaced at the same time. The black photoconductor can be replaced separately. IS THERE TONER IN THE PAPER PATH? Contact Customer Support. Toner rubs off These are possible solutions. Try one or more of the following: CHECK THE PAPER TYPE SETTING Make sure the Paper Type setting matches the paper...