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Lexmark C935dn User Manual

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Page 151

6Press  repeatedly until Yes appears, and then press .
A progress bar appears.
7Press  repeatedly until Exit Config Menu appears, and then press .
The printer performs its power‑on sequence, and then Ready appears.
Locking the control panel menus using the Embedded Web
Server
You can use the control panel lockout functionality to create a PIN and choose specific menus to lock. Each time a locked
menu is selected, the user will be prompted to enter the correct PIN. The PIN does not affect access through...

Page 152

Modifying confidential print settings
You can modify confidential print settings using the Embedded Web Server. You can set a maximum number of PIN
entry attempts. When a user exceeds a specific number of PIN entry attempts, all of the jobs for that user are deleted.
You can set an expiration time for confidential print jobs. When a user has not printed the jobs within the designated
time period, all of the jobs for that user are deleted.
Note: This functionality is only available on network printers.
To...

Page 153

To configure SNMPv3 through the Embedded Web Server:
1Open a Web browser. In the address bar, type the IP address of the printer or print server to be protected using
the format: http://ip_address/.
2Click Configuration.
3Under Other Settings, click Network/Ports.
4Click SNMP.
SNMPv3 authentication and encryption has three levels of support:
No authentication and no encryption
Authentication with no encryption
Authentication and encryption
Using 802.1x authentication
802.1x authentication allows the...

Page 154

Creating an administrative password
Creating an administrative password allows a system support person to password‑protect printer settings. Once a
password is created, it must be entered to access the Configuration and Reports pages of the Embedded Web Server.
An administrative password for the Embedded Web Server must be created before Secure mode can be activated.
1Open a Web browser.
2In the address bar, type the network printer or print server IP address, and then press Enter.
3Click Configuration....

Page 155

Troubleshooting
Checking an unresponsive printer
If your printer is not responding, make sure:
The power cord is plugged into the printer and a properly grounded electrical outlet.
The electrical outlet is not turned off by any switch or breaker.
The Ground Fault Circuit Interrupter (GFCI) has not tripped.
From the back of the printer, press the GFCI Reset button located above the printer power cord.
The printer is not plugged into any surge protectors, uninterrupted power supplies, or extension cords....

Page 156

2Press the A1 green lever down to its normal position.
3Close Door A.
Solving printing problems
Multiple‑language PDFs do not print
The documents contain unavailable fonts.
1Open the document you want to print in Adobe Acrobat.
2Click the printer icon.
The Print dialog appears.
3Select Print as image.
4Click OK.
Control panel display is blank or displays only diamonds
The printer self test failed. Turn the printer off, wait about 10 seconds, and then turn the printer back on.
If Performing Self Test and...

Page 157

CHECK TO SEE IF THE STANDARD EXIT BIN IS FULL
Remove the stack of paper from the standard exit bin, and then press .
CHECK TO SEE IF THE PAPER TRAY IS EMPTY
Load paper in the tray.
MAKE SURE THE CORRECT PRINTER SOFTWARE IS INSTALLED
Verify that you are using the correct printer software.
If you are using a USB port, make sure you are running Windows Vista, Windows XP, Windows Server 2003,
Windows 2000/98/Me and using compatible printer software.
MAKE SURE THE INTERNAL PRINT SERVER IS INSTALLED PROPERLY...

Page 158

Job takes longer than expected to print
These are possible solutions. Try one or more of the following:
REDUCE THE COMPLEXITY OF THE PRINT JOB
Eliminate the number and size of fonts, the number and complexity of images, and the number of pages in the job.
CHANGE THE PAGE PROTECT SETTING TO OFF
1From the control panel, press .
2Press  until Settings appears, and then press .
3Press  until Setup Menu appears, and then press .
4Press  until Print Recovery appears, and then press .
5Press  until Page Protect...

Page 159

Large jobs do not collate
These are possible solutions. Try one or more of the following:
MAKE SURE COLLATE IS SET TO ON
From the Finishing menu or Print Properties, set Collate to On.
Note: Setting Collate to Off in the software overrides the setting in the Finishing menu.
REDUCE THE COMPLEXITY OF THE PRINT JOB
Reduce the complexity of the print job by eliminating the number and size of fonts, the number and complexity of
images, and the number of pages in the job.
MAKE SURE THE PRINTER HAS ENOUGH...

Page 160

CHECK TO SEE IF THE OPTION IS CONNECTED TO THE PRINTER
1Turn the printer off.
2Unplug the printer.
3Check the connection between the option and the printer.
MAKE SURE THE OPTION IS INSTALLED
Print a menu settings page and check to see if the option is listed in the Installed Options list. If the option is not
listed, reinstall it.
MAKE SURE THE OPTION IS SELECTED
From the program you are using, select the option. Mac OS 9 users should make sure the printer is set up in the
Chooser.
Drawers
M
AKE SURE THE...
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