Lexmark C920 User Manual

200 Paper Jam  Pages Jammed (Check Areas A-F, T1-5, MPF)
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Clearing jams
2If banner paper is jammed in the fuser area, lift the fuser release lever.
CAUTION:The fuser may be hot. Let it cool before touching it.
Pull the paper toward the inside of the printer until it is free of the fuser, then remove the jam by rolling up the 
paper from inside the printer until the entire banner sheet is free.
To remove all other paper types jammed in the fuser area, continue with step 3.
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200 Paper Jam  Pages Jammed (Check Areas A-F, T1-5, MPF)
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Clearing jams
3Grasp the fuser handles, then press the fuser release buttons with your thumbs.
CAUTION:The fuser may be hot. Let it cool before touching it.
4Lift the fuser up and out of the printer. Set it on a clean, flat surface.
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Clearing jams
5Open the standard tray, and remove the green fuser screwdriver.
6Loosen the 2 red screws.
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Clearing jams
7Grasp the green tab, and open the fuser access door.
8Remove the jam.
9Replace the fuser.
10Replace the fuser screwdriver, and close the tray.
11Check the top cover for additional jams.
If there is no jam in the top cover, close the top cover and front door. If a jam is present, continue with step 12.
12Remove the jam from the top cover.
13Close the top cover and the front door.
14Press .
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Clearing jams
Check Area C
Jams that cause a Check Area C message require opening the duplex jam access door. If you are printing on small 
paper, the following steps may not clear the jam. See Removing small size paper from the duplex unit.
1Open the duplex jam access door on the right side of the printer.
2Remove the jam.
3Press .
If the paper jam message continues, check and clear all paper from the paper path.
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Clearing jams
Check Area D
This message indicates a paper jam in the duplex unit area. To clear area D:
1Open the duplex jam access door on the right side of the printer.
2Gently pull out the duplex unit.
3Turn the paper forwarding dial counterclockwise.
If the paper advances out of the duplex unit, remove the jam and go to step 7. If the paper does not advance, go to 
step 4.
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Clearing jams
4Open the duplex unit covers.
5Remove the jam.
6Close the duplex unit covers.
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200 Paper Jam  Pages Jammed (Check Areas A-F, T1-5, MPF)
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Clearing jams
7Push the duplex unit until it stops.
8Close the access door.
9Press .
If the paper jam message continues, check and clear all paper from the paper path.
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Clearing jams
Removing small size paper from the duplex unit
When printing on both sides of A5 or other small size paper, you may need to partially remove the duplex unit to clear the 
jam.
1Turn off the printer.
2Open the duplex unit door.
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Clearing jams
3Loosen the two screws shown.
4Pull out the duplex unit far enough to see the duplex unit inlet.
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