Lexmark C736 Service Manual

Diagnostic information2-75
  5026
Go Back Previous
Next
243.03, 243.11—Paper Jam service check
3Carefully lift the printer off the option, and lay 
the printer on its back.
Check the option connector for damage.
Is the connector damaged?Replace the option cable. 
See “Option cable 
removal” on page 4-125. Go to step 4.
4Replace the complete tray 3 option.
Does the error clear?Problem resolved. Replace the system board. 
See “System board 
removal” on page 4-153.
Step Questions / actions Yes No
11. Bring...

2-76Service Manual 5026  
Go Back Previous
Next
243.05—Paper Jam service check
Step Questions / actions Yes No
1Has paper been fed from an input option 
before?Go to step 5. Go to step 2.
21. Bring the printer up in Diagnostics Menu 
(turn off the printer, press and hold   and 
. and turn on the printer).
2. Select PRINT TESTS, and press 
Select().
3. Select a tray below tray 3, and press 
Select(). 
4. Select Single, and press Select().
Did the page print correctly?Problem resolved. Go to step 3.
31....

Diagnostic information2-77
  5026
Go Back Previous
Next
243.10—Paper Jam service check
4Carefully lift the printer off the option, and lay 
the printer on its back.
Check the option connector for damage.
Is the connector damaged?Replace the option cable. 
See “Option cable 
removal” on page 4-125. Go to step 5.
5Is tray 3 a high-capacity input option (2,000-
sheet feeder)?Go to step 7. Go to step 6.
6Replace the complete tray 3 option.
Does the error clear?Problem resolved. Replace the system board. 
See...

2-78Service Manual 5026  
Go Back Previous
Next
243.17—Paper Jam service check
Step Questions / actions Yes No
1Has paper been fed from an input option 
before?Go to step 4. Go to step 2.
21. Turn the printer off.
2. Remove the rear frame cover. See “Rear 
frame cover removal” on page 4-33.
3. Remove the right cover. See “Right 
cover removal” on page 4-37.
4. Check the cable in connector JOPT1 (A) 
for proper connection to the system board, 
cable pinch points, and any other damage 
to the cable or...

Diagnostic information2-79
  5026
Go Back Previous
Next
243.26—Paper Jam service check
243.27—Paper Jam service check
243.29—Paper Jam service check
Step Questions / actions Yes No
11. Determine the input tray.
2. Bring the printer up in Diagnostics Menu 
(turn off the printer, press and hold   and 
. and turn on the printer).
3. Select PRINT TESTS, and press 
Select().
4. Select indicated, and press Select(). 
5. Select Single, and press Select().
Did the page feed correctly?Problem resolved Go to step...

2-80Service Manual 5026  
Go Back Previous
Next
244.02—Paper Jam service check
Step Questions / actions Yes No
1Has paper been fed from an input option 
before?Go to step 4. Go to step 2.
21. Turn the printer off.
2. Remove the rear frame cover. See “Rear 
frame cover removal” on page 4-33.
3. Remove the right cover. See “Right 
cover removal” on page 4-37.
4. Check the connector JOPT1 for proper 
connection to the system board, the cable 
for pinch points, and the cable or 
connector for any other...

Diagnostic information2-81
  5026
Go Back Previous
Next
244.03, 244.11—Paper Jam service check
244.05—Paper Jam service check
Step Questions / actions Yes No
11. Bring the printer up in Diagnostics Menu 
(turn off the printer, press and hold   and 
. and turn on the printer).
2. Select PRINT TESTS, and press 
Select().
3. Select a tray below tray 4, and press 
Select(). 
4. Select Single., and press Select().
Did the page print correctly?Problem resolved. Go to step 2.
2Is tray 4 a high-capacity input...

2-82Service Manual 5026  
Go Back Previous
Next
31. Turn the printer off.
2. Remove the rear frame cover. See “Rear 
frame cover removal” on page 4-33.
3. Remove the right cover. See “Right 
cover removal” on page 4-37.
4. Check the connector at JOPT1 on the 
system board for proper connection, the 
cable for pinch points, and the cable or 
connector for any other damage.
Is the cable damaged?Replace the option cable. Go to step 4.
4Carefully lift the printer off the option, and lay 
the printer on its...

Diagnostic information2-83
  5026
Go Back Previous
Next
244.10—Paper Jam service check
244.17—Paper Jam service check
Step Questions / actions Yes No
11. Bring the printer up in Diagnostics Menu 
(turn off the printer, press and hold   and 
. and turn on the printer).
2. Select PRINT TESTS, and press 
Select().
3. Select a tray below tray 4, and press 
Select().
4. Select Single, and press Select().
Did the page feed correctly?Problem resolved Replace the complete 
tray 4 option.
Step Questions / actions...

2-84Service Manual 5026  
Go Back Previous
Next
244.26—Paper Jam service check
244.27—Paper Jam service check
3Carefully lift the printer off the option, and lay 
the printer on its back.
Check the option connector for damage
Did the page feed correctly?Replace the option cable. 
See “Option cable 
removal” on page 4-125.Go to step 4.
4Is tray 4 an high-capacity input tray (HCIT)? Replace the HCIT top 
plate. See “Top plate 
assembly removal” on 
page 4-204Replace the complete 
tray 4 option.
Step...