Lexmark C500n User Manual

Solving print quality problems
69
Troubleshooting
Transparency print 
quality is poor
(Print has inappropriate 
light or dark spots, toner 
is smeared, horizontal or 
vertical light bands 
appear, or color does not 
project.)You are using transparencies that 
do not meet the printer 
specifications.Use only transparencies recommended by the 
printer manufacturer.
Toner specks The toner cartridges are defective.
The fuser is worn or defective.
Toner is in the paper path.Replace the toner cartridges....

Solving color quality problems
70
Troubleshooting
Solving color quality problems
This section helps answer some basic color-related questions.
Frequently asked questions (FAQ) about color printing
What is RGB color?
Red, green, and blue light can be added together in various amounts to produce a large range of colors observed in nature. 
For example, red and green light can be combined to create yellow light. Televisions and computer monitors create colors in 
this manner. RGB color is a method of...

Solving option problems
71
Troubleshooting
Solving option problems
Solving media feed problems
SymptomCauseSolution
The option does not 
operate correctly after it 
is installed, or it stops 
working.The option is not installed 
correctly.Remove the option, and then reinstall it.
Cables connecting the option to 
the printer are not attached 
correctly.Check the cable connections.
See the Setup Sheet for instructions.
The printer driver does not 
recognize that the option is 
installed.Look at the driver...

Solving network printing problems
72
Troubleshooting
Solving network printing problems
Solving other problems
Calling for service
When you call for printer service, be prepared to describe the problem you are experiencing or the error message on the 
display.
You need to know your printer model type and serial number. Refer to the label on the right side or the inside of the front 
door of the printer for this information. 
For service, contact the Lexmark support site for customer service at...

Notices
73
Notices
Cautions and warnings
Note:A note identifies something that could help you.
CAUTION:A caution identifies something that could cause you harm.
Warning:A warning identifies something that could damage your product hardware or software
.
Static sensitivity notice
This symbol identifies static-sensitive par ts. Do not touch in the areas near these symbols without 
first touching the metal frame of the printer.
Downloaded From ManualsPrinter.com Manuals 

Notices
74
Notices
Electronic emission notices
Note:To assure compliance with FCC and other regulations on electromagnetic interference for a 
Class B computing device, the LAN Connection Cable provided with the printer must be used if 
a LAN connection is installed.  Failure to use this LAN Connection Cable may result in a violation 
of FCC or other electromagnetic emission regulations.
Federal Communications Commission (FCC) compliance information 
statement
The Lexmark C500n printer base and network...

Notices
75
Notices
Korean MIC statement
Japanese VCCI notice
Downloaded From ManualsPrinter.com Manuals 

Notices
76
Notices
Noise emission levels 
The following measurements were made in accordance with ISO 7779 and reported in conformance with ISO 9296
Waste from Electrical and Electronic Equipment (WEEE) directive
The WEEE logo signifies specific recycling programs and procedures for electronic products in countries of the European Union. We 
encourage the recycling of our products. If you have further questions about recycling options, visit the Lexmark Web site at 
www.lexmark.com for your local sales...

Notices
77
Notices
Laser notices
Laser advisory label
A laser notice label may be affixed to this printer as shown:
Class 1 laser statement
The printer is certified in the U.S. to conform to the requirements of DHHS 21 CFR Subchapter J for Class I (1) laser products, and 
elsewhere is certified as a Class I laser product conforming to the requirements of IEC 60825-1.
Class I laser products are not considered to be hazardous. The printer contains internally a Class IIIb (3b) laser that is nominally a 5...

Notices
78
Notices
If this product does not function as warranted during the warranty period, contact a Remarketer or Lexmark for repair or replacement 
(at Lexmarks option).
If this product is a feature or option, this statement applies only when that feature or option is used with the product for which it was 
intended. To obtain warranty service, you may be required to present the feature or option with the product.
If you transfer this product to another user, warranty service under the terms of this...