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Lexmark C 950 Service Manual

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Page 231

Diagnostic information 2-181
  5058-030
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401.05 Sensor (bridge media entrance) lag jam
6Check the bridge drive motor 
connection.
 Is the above motor properly 
connected?
Replace the bridge drive motor. 
Go to “Bridge drive motor removal” on page 4-234.
Go to step 6.
Replace the connection.
7Perform a print test. Go to “PRINT TESTS” on page 3-22.
 Does the error remain?
Replace the bridge unit interface 
card assembly. 
Go to step 7.
Problem resolved
8Perform a print test. Go to...

Page 232

2-182  Service Manual 5058-030  
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402.01 Sensor (bridge media exit) static jam
5Check the bridge drive motor for 
proper operation.
Caution: When 
performing motor 
tests, ensure that all 
cover and door 
interlock switches 
are overridden.
1. Enter the Diagnostics Menu.
2. Touch MOTOR TESTS.
3. Touch FINISHER MOTOR 
TESTS.
4. Touch Bridge unit motor.
 Does the above component 
operate properly?
Go to step 7.Go to step 6.
6Check the bridge drive motor 
connection.
 Is the above motor...

Page 233

Diagnostic information 2-183
  5058-030
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2Check the sensor (bridge unit 
media exit) for proper operation.
1. Enter the Diagnostics Menu.
2. Touch SENSOR TESTS.
3. Touch FINISHER SENSOR 
TESTS.
4. Touch Sensor (bridge media 
exit).
 Does the display on the 
operator panel change every 
time the sensing area of the 
above sensor is interrupted or 
blocked?
Go to step 4.Go to step 3.
3Check the sensor (bridge media 
exit) connection.
 Is the above sensor properly 
connected?
Replace...

Page 234

2-184  Service Manual 5058-030  
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402.03 Sensor (bridge media exit) late jam
StepAction and questionsYesNo
1Check the media path.
 Is the media path free of any 
media fragments?
Go to step 2.Remove any media or media 
fragments.
2Check the sensor (bridge media 
exit) for proper operation.
1. Enter the Diagnostics Menu.
2. Touch SENSOR TESTS.
3. Touch FINISHER SENSOR 
TESTS.
4. Touch Sensor (bridge media 
exit). 
 Does the display on the 
operator panel change every 
time the sensing...

Page 235

Diagnostic information 2-185
  5058-030
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481.01 Sensor (finisher media entrance) static jam
7POR the machine, and perform a 
print test. Go to “PRINT TESTS” on page 3-22.
 Does the error continue?
Replace the finisher PCBA.
Go to “Finisher PCBA removal” on page 4-285.
Problem resolved
8POR the machine, and perform a 
print test. Go to “PRINT TESTS” on page 3-22.
 Does the error continue?
Replace the upper printer engine 
PCBA.
Go to “Upper printer engine PCBA removal” on page 4-184....

Page 236

2-186  Service Manual 5058-030  
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481.03 Sensor (finisher media entrance) late jam
482.01 Sensor (diverter gate) static jam A (to stacker bin)
StepAction and questionsYesNo
1Check the media path.
 Is the media path free of any 
media fragments?
Go to step 2.Remove any media or media 
fragments.
2Check the Sensor (finisher media 
entrance) for proper operation.
1. Enter the Diagnostics Menu.
2. Touch SENSOR TESTS.
3. Touch FINISHER SENSOR 
TESTS.
4. Touch Sensor (finisher 
media...

Page 237

Diagnostic information 2-187
  5058-030
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482.01 Sensor (diverter gate) static jam B (to top bin)
2Check the sensor (diverter gate) 
for proper  operation.
1. Enter the Diagnostics Menu.
2. Touch SENSOR TESTS.
3. Touch FINISHER SENSOR 
TESTS.
4. Touch Sensor (diverter 
gate).
 Does the display on the 
operator panel change every 
time the sensing area of the 
above sensor is interrupted or 
blocked?
Go to Step 4.Go to Step 3.
3Check the sensor (diverter gate) 
for proper connection....

Page 238

2-188  Service Manual 5058-030  
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482.03 Sensor (diverter gate) late jam
4Check the finisher PCBA for 
proper connection.
 Is the above component 
properly connected?
Go to Step 5.Replace the connections.
5POR the machine.
 Does the error continue?
Replace the finisher PCBA.
Go to “Finisher PCBA removal” on page 4-285.
Problem resolved
StepAction and questionsYesNo
1Check the media path.
 Is the media path free of any 
media fragments?
Go to step 2.Remove any media or media...

Page 239

Diagnostic information 2-189
  5058-030
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483.01 Sensor (buffer path) static jam
5Check the buffer/transport 
stepper motor for proper 
connection.
 Is the above component 
properly connected?
Replace the stepper motor. 
Go to “Stepper motor (buffer/transport) and belt (buffer/transport) removal” on page 4-348.
Replace the connections.
6Check the finisher diverter gate 
solenoid (upper bin) for proper 
operation.
When performing motor tests, ensure 
that all cover and 
door interlock...

Page 240

2-190  Service Manual 5058-030  
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483.03 Sensor (buffer path) late jam
2Check the sensor (buffer path)  
for proper  operation.
1. Enter the Diagnostics Menu.
2. Touch SENSOR TESTS.
3. Touch FINISHER SENSOR 
TESTS.
4. Touch Sensor (buffer path).
 Does the display on the 
operator panel change every 
time the sensing area of the 
above sensor is interrupted or 
blocked?
Go to Step 4.Go to Step 3.
3Check the sensor (buffer path) for 
proper connection.
 Is the above component 
properly...
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