Lexmark C 950 Service Manual

Diagnostic information 2-141
  5058-030
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381.04 Sensor (rear tamper HP) lag jam
StepAction and questionsYesNo
1Check the tamper mechanism by 
moving it manually.
 Does the above component 
slide back and forth properly?
Go to step 2.Replace the media compiler unit 
assembly. Go to “Media compiler unit assembly removal” on page 4-298.
2Check the sensor (rear tamper 
HP) for proper operation.
1. Enter the Diagnostics Menu.
2. Touch SENSOR TESTS.
3. Touch FINISHER SENSOR 
TESTS.
4....

2-142  Service Manual 5058-030  
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381.05 Sensor (stapler carriage HP) late jam
StepAction and questionsYesNo
1Check the stapler by moving it 
manually.
 Does the above component 
slide back and forth properly?
Go to step 2.Remove obstructions.
2Check the sensor (stapler 
carriage HP) for proper operation.
1. Enter the Diagnostics Menu.
2. Touch SENSOR TESTS.
3. Touch FINISHER SENSOR 
TESTS.
4. Touch Sensor (stapler 
carriage HP).
 Does the display on the 
operator panel change every...

Diagnostic information 2-143
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381.06 Sensor (stapler carriage HP) lag jam
StepAction and questionsYesNo
1Check the stapler by moving it 
manually.
 Does the above component 
slide back and forth properly?
Go to step 2.Remove obstructions.
2Check the sensor (stapler 
carriage HP) for proper operation.
1. Enter the Diagnostics Menu.
2. Touch SENSOR TESTS.
3. Touch FINISHER SENSOR 
TESTS.
4. Touch Sensor (stapler 
carriage HP).
 Does the display on the 
operator panel change...

2-144  Service Manual 5058-030  
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381.07 Stapler unit failure 
381.08 Sensor (media eject clamp HP late jam 
StepAction and questionsYesNo
1Check the stapler unit for proper 
connection.
 Is the above component 
properly connected?
Go to step 2.Replace the connections.
2Check the stapler unit for wear.
 Is the stapler unit free of 
excess wear?
Go to step 3.Replace the stapler unit 
assembly. Go to “Stapler unit assembly removal” on page 4-344.
3Perform a staple test. Go to “Staple...

Diagnostic information 2-145
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381.09 Sensor (media eject clamp HP) lag jam
3Check the clamp drive motor for 
proper operation.
When performing motor tests, ensure 
that all cover and 
door interlock 
switches are 
overridden.
1. Enter the Diagnostics Menu.
2. Touch MOTOR TESTS.
3. Touch FINISHER MOTOR 
TESTS.
4. Touch Media eject clamp 
motor (unclamp).
5. Touch Media eject clamp 
motor (clamp).
 Does the above component 
operate properly?
Go to step 5.Go to step 4.
4Check...

2-146  Service Manual 5058-030  
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381.10 Sensor (media eject shaft HP) late jam 
3Check the clamp drive motor for 
proper operation.
When performing motor tests, ensure 
that all cover and 
door interlock 
switches are 
overridden.
1. Enter the Diagnostics Menu.
2. Touch MOTOR TESTS.
3. Touch FINISHER MOTOR 
TESTS.
4. Touch Media eject clamp 
motor (unclamp).
5. Touch Media eject clamp 
motor (clamp).
 Does the above component 
operate properly?
Go to step 5.Go to step 4.
4Check the...

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3Check the eject shaft roll motor 
for proper operation.
When performing motor tests, ensure 
that all cover and 
door interlock 
switches are 
overridden.
1. Enter the Diagnostics Menu.
2. Touch MOTOR TESTS.
3. Touch FINISHER MOTOR 
TESTS.
4. Touch Media eject motor 
(forward).
5. Touch Media eject motor 
(reverse).
 Does the above component 
operate properly?
Go to step 5.Go to step 4.
4Check the eject shaft roll motor 
for proper...

2-148  Service Manual 5058-030  
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381.11 Sensor (media eject shaft HP) lag jam
StepAction and questionsYesNo
1Check the sensor (media eject 
shaft HP) for proper operation.
1. Enter the Diagnostics Menu.
2. Touch SENSOR TESTS.
3. Touch FINISHER SENSOR 
TESTS.
4. Touch Sensor (media eject 
shaft HP).
 Does the display on the 
operator panel change every 
time the sensing area of the 
above sensor is interrupted or 
blocked?
Go to step 3.Go to step 2.
2Check the sensor (media eject...

Diagnostic information 2-149
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381.12 Stacker bin failure
5Check the media eject clamp 
clutch for proper operation.
When performing motor tests, ensure 
that all cover and 
door interlock 
switches are 
overridden.
1. Enter the Diagnostics Menu.
2. Touch MOTOR TESTS.
3. Touch FINISHER MOTOR 
TESTS.
4. Touch Media eject clutch.
 Does the above component 
make an audible clicking 
noise?
Go to step 7.Go to step 6.
6Check the media eject clamp 
clutch for proper connection....

2-150  Service Manual 5058-030  
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3Check the sensor (stacker bin 
level encoder) for proper 
connection.
 Is the above component 
properly connected?
Replace the sensor (stacker bin 
level encoder). Go to “Sensor (stacker bin level encoder) removal” on page 4-334.
Replace the connection.
4Check the sensor (stacker bin 
level R) for proper operation.
1. Enter the Diagnostics Menu.
2. Touch SENSOR TESTS.
3. Touch FINISHER SENSOR 
TESTS.
4. Touch Sensor (stacker bin 
level 1).
 Does the...