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Lexmark C 950 Service Manual

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Page 91

Diagnostic information 2-41
  5058-030
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115.09 Multiple LED printhead write failure 
115.10 Single LED printhead write failure 
4POR the machine.
 Does the error continue?
Replace the lower engine PCBA .
Go to “Lower engine PCBA removal” on page 4-101.
Go to step 5.
Problem resolved
5POR the machine.
 Does the error continue?
Replace the upper printer engine 
PCBA.
Go to “Upper printer engine PCBA removal” on page 4-184.
Problem resolved
StepAction and questionsYesNo
1Check the LED...

Page 92

2-42  Service Manual 5058-030  
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115.11 Multiple LED printhead communication failure 
4Replace the printhead interface 
contact.
 Does the error remain?
Go to step 5.Problem resolved
5Check the PC/developer drive 
motor assembly.
 Is the above component 
properly installed?
Go to step 6.Replace connections and  re-install the PC/developer drive 
motor assembly.
6POR the machine.
 Does the error continue?
Replace the lower engine PCBA.
Go to “Lower engine PCBA removal” on page 4-101....

Page 93

Diagnostic information 2-43
  5058-030
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115.12 Single LED printhead communication failure
115.13 Multiple LED printhead clock failure
StepAction and questionsYesNo
1Check the LED printhead for 
proper installation.
 Is the LED Printhead properly 
installed?
Go to step 2.Install the LED printhead 
properly.
2Check the LED printhead for 
proper connections.
 Is the above component 
properly connected?
Replace the LED printhead. Go to “LED printhead removal” on page 4-99.
Go to step 3....

Page 94

2-44  Service Manual 5058-030  
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115.14 Single LED printhead clock failure 
115.15 Tray module logic failure
3POR the machine.
 Does the error continue?
Replace the lower engine PCBA.
Go to “Lower engine PCBA removal” on page 4-101.
Go to step 4.
Problem resolved
4POR the machine.
 Does the error continue?
Replace the upper printer engine 
PCBA.
Go to “Upper printer engine PCBA removal” on page 4-184.
Problem resolved
StepAction and questionsYesNo
1Check the LED printhead for 
proper...

Page 95

Diagnostic information 2-45
  5058-030
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120.01 Fuser motor failure 
2Replace the tray module 
controller PCBA. Go to “Tray module controller PCBA removal” on page 4-209.
 Does the error remain?
Go to step 3.Problem resolved
3POR the machine.
 Does the error continue?
Replace the lower engine PCBA.
Go to “Lower engine PCBA removal” on page 4-101.
Go to step 6.
Problem resolved
4POR the machine.
 Does the error continue?
Replace the upper printer engine 
PCBA.
Go to “Upper printer...

Page 96

2-46  Service Manual 5058-030  
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120.02 Fuser pressure roll retract motor failure 
121.01 Encoder pulse failure
StepAction and questionsYesNo
1Check the fuser pressure roll 
retract motor.
 Is the above component 
properly connected?
Go to step 2.Replace the connections.
2Replace the fuser pressure roll 
retract motor. Go to “Fuser pressure roll retract motor removal” on page 4-91.
 Does the error remain?
Go to step 3.Problem resolved
3Check the fuser assembly.
 Is the above...

Page 97

Diagnostic information 2-47
  5058-030
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121.02 Encoder pulse failure
121.03 Heat belt (center) disconnection error
121.04 Heat belt (center) overheat error
StepAction and questionsYesNo
1Check the fuser assembly.
 Is the above component 
properly connected?
Go to step 2.Replace the connections.
2Replace the fuser assembly. Go 
to “Fuser assembly removal” on page 4-81.
 Does the error remain?
Go to step 3.Problem resolved
3POR the machine.
 Does the error continue?
Replace the upper...

Page 98

2-48  Service Manual 5058-030  
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121.05 Heat belt (rear) disconnection error
2Check if the fuser assembly is 
properly connected.
 Is the fuser assembly properly 
connected?
Go to step 3.Remove foreign particles, and 
replace the connections.
3Replace the fuser assembly. See “Fuser assembly removal” on page 4-81.
 Does the error remain?
Go to step 4.Problem resolved
4Check the fuser driver for poor 
connection or damaged 
connector.
 Is the fuser driver properly 
connected?
Go to...

Page 99

Diagnostic information 2-49
  5058-030
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121.06 Heat belt (rear) overheat error
2Replace the fuser assembly. Go 
to “Fuser assembly removal” on page 4-81.
 Does the error remain?
Go to step 3.Problem resolved
3POR the machine.
 Does the error continue?
Replace the upper printer engine 
PCBA.
Go to “Upper printer engine PCBA removal” on page 4-184.
Problem resolved
StepAction and questionsYesNo
1Enter into invalid engine code and flash the PJL file. Go to support.lexmark.com or go to...

Page 100

2-50  Service Manual 5058-030  
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121.07 Heat belt (center) temperature increase failure
121.08 Heat belt (rear) temperature increase failure
7Replace the sub-LVPS. See “Sub LVPS PCBA removal” on page 4-161.
 Does the error remain?
Go to step 8.Problem resolved
8Check the LVPS for poor 
connection or damaged 
connector.
 Is the component properly 
connected?
Go to step 9.Replace the connection.
9Replace the LVPS. See “LVPS PCBA removal” on page 4-109.Call the next level of...
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