Lenovo C500 User Guide

							EGYPT 
Limitation of Liability: The following replaces item 2 in this section: 
as to any other actual direct damages, Lenovo’s liability will be limited to the total amount you paid for 
the Machine that is the subject of the claim. 
Applicability of suppliers, resellers, and Service Providers (unchanged). 
FRANCE 
Limitation of Liability: The following replaces the second sentence of the first paragraph of this section: 
In such instances, regardless of the basis on which you are entitled to claim damages from Lenovo, 
Lenovo is liable for no more than: (items 1 and 2 unchanged). 
GERMANY 
What this Warranty Covers: The following replaces the first sentence of the first paragraph of this section: 
The warranty for a Lenovo Machine covers the functionality of the Machine for its normal use and the 
Machine’s conformity to its Specifications. 
The following paragraphs are added to this section: 
The minimum warranty period for Machines is twelve months. In case your Service Provider is unable to 
repair a Lenovo Machine, you can alternatively ask for a partial refund as far as justified by the reduced 
value of the unrepaired Machine or ask for a cancellation of the respective agreement for such Machine 
and get your money refunded. 
The second paragraph does not apply. 
What Lenovo Will Do to Correct Problems: The following is added to this section: 
During the warranty period, transportation for delivery of the failing Machine to Lenovo or IBM service 
will be at Lenovo’s expense. 
Limitation of Liability: The following paragraph is added to this section: 
The limitations and exclusions specified in the Statement of Limited Warranty will not apply to damages 
caused by Lenovo with fraud or gross negligence and for express warranty. 
The following sentence is added to the end of item 2: 
Lenovo’s liability under this item is limited to the violation of essential contractual terms in cases of 
ordinary negligence. 
HUNGARY 
Limitation of Liability: The following is added at the end of this section: 
The limitation and exclusion specified herein shall not apply to liability for a breach of contract damaging 
life, physical well-being, or health that has been caused intentionally, by gross negligence, or by a 
criminal act. 
The parties accept the limitations of liability as valid provisions and state that the Section 314.(2) of the 
Hungarian Civil Code applies as the acquisition price as well as other advantages arising out of the 
present Statement of Limited Warranty balance this limitation of liability. 
IRELAND 
What this Warranty Covers: The following is added to this section: 
Except as expressly provided in these terms and conditions, all statutory conditions, including all 
warranties implied, but without prejudice to the generality of the foregoing all warranties implied by the 
Sale of Goods Act 1893 or the Sale of Goods and Supply of Services Act 1980 are hereby excluded. 
Limitation of Liability: The following replaces the terms of section in its entirety: 
For the purposes of this section, a “Default” means any act, statement, omission, or negligence on the 
part of Lenovo in connection with, or in relation to, the subject matter of this Statement of Limited 
 
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							Warranty in respect of which Lenovo is legally liable to you, whether in contract or tort. A number of 
Defaults which together result in, or contribute to, substantially the same loss or damage will be treated 
as one Default occurring on the date of occurrence of the last such Default. 
Circumstances may arise where, because of a Default, you are entitled to recover damages from Lenovo. 
This section sets out the extent of Lenovo’s liability and your sole remedy. 
1.   
 Lenovo will accept unlimited liability for death or personal injury caused by the negligence of 
Lenovo. 
2. 
 
 Subject always to the Items for Which Lenovo is Not Liable below, Lenovo will accept unlimited 
liability for physical damage to your tangible property resulting from the negligence of Lenovo. 
3. 
 
 Except as provided in items 1 and 2 above, Lenovo’s entire liability for actual damages for any one 
Default will not in any event exceed 125% of the amount you paid for the Machine directly relating to 
the Default.
Items
 for Which Lenovo is Not Liable 
Save with respect to any liability referred to in item 1 above, under no circumstances is Lenovo, its 
suppliers, resellers or Service Providers liable for any of the following, even if Lenovo or they were 
informed of the possibility of such losses: 
1.   
 loss of, or damage to, data; 
2. 
 
 special, indirect, or consequential loss; or 
3. 
 
 loss of profits, business, revenue, goodwill, or anticipated savings.
SLOVAKIA
 
Limitation of Liability: The following is added to the end of the last paragraph: 
The limitations apply to the extent they are not prohibited under §§ 373-386 of the Slovak Commercial 
Code. 
SOUTH AFRICA, NAMIBIA, BOTSWANA, LESOTHO AND SWAZILAND 
Limitation of Liability: The following is added to this section: 
Lenovo’s entire liability to you for actual damages arising in all situations involving nonperformance by 
Lenovo in respect of the subject matter of this Statement of Warranty will be limited to the charge paid 
by you for the individual Machine that is the subject of your claim from Lenovo. 
UNITED KINGDOM 
Limitation of Liability: The following replaces the terms of this section is in its entirety: 
For the purposes of this section, a “Default” means any act, statement, omission, or negligence on the 
part of Lenovo in connection with, or in relation to, the subject matter of this Statement of Limited 
Warranty in respect of which Lenovo is legally liable to you, whether in contract or tort. A number of 
Defaults which together result in, or contribute to, substantially the same loss or damage will be treated 
as one Default. 
Circumstances may arise where, because of a Default, you are entitled to recover damages from Lenovo. 
This section sets out the extent of Lenovo’s liability and your sole remedy. 
1.   
 Lenovo will accept unlimited liability for: 
a. 
 
 death or personal injury caused by the negligence of Lenovo; and 
b. 
 
 any breach of its obligations implied by Section 12 of the Sale of Goods Act 1979 or Section 2 of 
the Supply of Goods and Services Act 1982, or any statutory modification or re-enactment of either 
such Section.
2.
   
 Lenovo will accept unlimited liability, subject always to the Items for Which Lenovo is Not Liable 
below, for physical damage to your tangible property resulting from the negligence of Lenovo. 
3. 
 
 Lenovo’s entire liability for actual damages for any one Default will not in any event, except as 
provided in items 1 and 2 above, exceed 125% of the total purchase price payable or the charges for 
the Machine directly relating to the Default.
 
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							These limits also apply to Lenovo’s suppliers, resellers and Service Providers. They state the maximum 
for which Lenovo and such suppliers, resellers and Service Providers are collectively responsible. 
Items for Which Lenovo is Not Liable 
Save with respect to any liability referred to in item 1 above, under no circumstances is Lenovo or any of 
its suppliers, resellers or Service Providers liable for any of the following, even if Lenovo or they were 
informed of the possibility of such losses: 
1.   
 loss of, or damage to, data; 
2. 
 
 special, indirect, or consequential loss; or 
3. 
 
 loss of profits, business, revenue, goodwill, or anticipated savings.
Part 3 - Warranty Information 
This Part 3 provides information regarding the warranty applicable to your Machine, including the 
warranty period and type of warranty service Lenovo provides. 
Warranty Period 
The warranty period may vary by country or region and is specified in the table below. NOTE: ″Region″ 
means either Hong Kong or Macau Special Administrative Region of China. 
A warranty period of 3 years on parts and 3 years on labor means that Lenovo provides warranty service 
during the three-year warranty period. 
 
Machine Type Country or Region of Purchase Warranty Period 
Type of Warranty 
Service 
C500 Projector Worldwide 3 years 7
 
 
A warranty period of 6 months on parts and 6 months on labor means that Lenovo provides warranty 
service during the six-month warranty period. 
A warranty period of 3 months on parts and 3 months on labor means that Lenovo provides warranty 
service during the three-month warranty period. 
 
Machine Type Country or Region of Purchase Warranty Period 
Type of Warranty 
Service 
C500 Projector 
lamp 
China 6 months 7 
C500 Projector 
lamp 
Worldwide 3 months 7
 
 
Types of Warranty Service 
If required, your Service Provider will provide repair or exchange service depending on the type of 
warranty service specified for your Machine in the above table and as described below. Scheduling of 
service will depend upon the time of your call and is subject to parts availability. Service levels are 
response time objectives and are not guaranteed. The specified level of warranty service may not be 
available in all worldwide locations, additional charges may apply outside your Service Provider ’s 
normal service area, contact your local Service Provider representative or your reseller for country and 
location specific information. 
1. 
 
 Customer Replaceable Unit (″CRU″) Service 
Lenovo will ship CRUs to you for you to install, Tier 1 CRUs are easy to install whereas Tier 2 CRUs 
require some technical skill and tools. CRU information and replacement instructions are shipped 
with your Machine and are available from Lenovo at any time on your request. Yo u may request that 
 
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							a Service Provider install CRUs, at no additional charge, under the type of warranty service 
designated for your Machine. Lenovo specifies in the materials shipped with a replacement CRU 
whether a defective CRU must be returned. When return is required, 1) return instructions and a 
container are shipped with the replacement CRU, and 2) you may be charged for the replacement 
CRU if Lenovo does not receive the defective CRU within 30 days of your receipt of the replacement. 
2.   
 On-site Service 
Your Service Provider will either repair or exchange the failing Machine at your location and verify its 
operation. Yo u must provide suitable working area to allow disassembly and reassembly of the 
Lenovo Machine. The area must be clean, well lit and suitable for the purpose. For some Machines, 
certain repairs may require sending the Machine to a designated service center. 
3. 
 
 Courier or Depot Service * 
Yo u will disconnect the failing Machine for collection arranged by your Service Provider. A shipping 
container will be provided to you for you to return your Machine to a designated service center. A 
courier will pick up your Machine and deliver it to the designated service center. Following its repair 
or exchange, the service center will arrange the return delivery of the Machine to your location. Yo u 
are responsible for its installation and verification. 
4. 
 
 Customer Carry-In or Mail-In Service 
Yo u will deliver or mail as your Service Provider specifies (prepaid unless specified otherwise) the 
failing Machine suitably packaged to a designated location. After the Machine has been repaired or 
exchanged, it will be made available for your collection or, for Mail-in Service, the Machine will be 
returned to you at Lenovo’s expense, unless your Service Provider specifies otherwise. Yo u are 
responsible for the subsequent installation and verification of the Machine. 
5. 
 
 CRU and On-site Service 
This type of Warranty Service is a combination of Type 1 and Type 2 (see above). 
6. 
 
 CRU and Courier or Depot Service 
This type of Warranty Service is a combination of Type 1 and Type 3 (see above). 
7. 
 
 CRU and Customer Carry-In or Mail-In Service 
This type of Warranty Service is a combination of Type 1 and Type 4 (see above).
When
 a 5, 6 or 7 type of warranty service is listed, your Service Provider will determine which type of 
warranty service is appropriate for the repair. 
* This type of service is called ThinkPad EasyServ or EasyServ in some countries. 
To obtain warranty service contact a Service Provider. In Canada or the United States, call 
1-800-IBM-SERV (426-7378). In other countries, see the telephone numbers below. 
Worldwide telephone list 
Phone numbers are subject to change without notice. For the most current phone numbers, go to 
http://www.lenovo.com/support and click Support phone list. 
 Country or Region Telephone Number 
Africa Africa: +44 (0)1475-555-055 
South Africa: +27-11-3028888 and 0800110756 
Central Africa: Contact your Lenovo service provider 
Argentina 0800-666-0011 (Spanish) 
Australia 131-426 (English) 
Austria Up and running support: 01-24592-5901 
Warranty service and support: 01-211-454-610 
(German) 
 
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							Country or Region Telephone Number 
Belgium Up and running support: 02-210-9820 (Dutch) 
Up and running support: 02-210-9800 (French) 
Warranty service and support: 02-225-3611 (Dutch, French) 
Bolivia 0800-0189 (Spanish) 
Brazil Sao Paulo region: (11) 3889-8986 
Toll free outside   Sao Paulo region: 0800-7014-815 
(Brazilian Portuguese) 
Canada 1-800-565-3344 (English, French) 
In Toronto only call: 416-383-3344 
Chile 800-224-488 (Spanish) 
China 800-810-1818 (Mandarin) 
China (Hong Kong 
S.A.R.) 
Home PC: 852-2825-7799 
Commercial PC: 852-8205-0333 
ThinkPad and WorkPad: 852-2825-6580 
(Cantonese, English, Putonghua) 
Colombia 1-800-912-3021 (Spanish) 
Costa Rica 284-3911 (Spanish) 
Croatia 0800-0426 
Cyprus +357-22-841100 
Czech Republic +420-2-7213-1316 
Denmark Up and running support: 4520-8200 
Warranty service and support: 7010-5150 
(Danish) 
Dominican Republic 566-4755 
566-5161 ext. 8201 
Toll Free within the Dominican Republic: 1-200-1929 
(Spanish) 
Ecuador 1-800-426911 (Spanish) 
El Salvador 250-5696 (Spanish) 
Estonia +386-61-1796-699 
Finland Up and running support: 09-459-6960 
Warranty service and support: +358-800-1-4260 
(Finnish) 
France Up and running support: 0238-557-450 
Warranty service and support (hardware): 0810-631-213 
Warranty service and support (software): 0810-631-020 
 
(French) 
Germany Up and running support: 07032-15-49201 
Warranty service and support: 01805-25-35-58 
(German) 
Greece +30-210-680-1700 
Guatemala 335-8490 (Spanish) 
Honduras Tegucigalpa & San Pedro Sula: 232-4222 
San Pedro Sula: 552-2234 
(Spanish) 
Hungary +36-1-382-5720 
 
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							Country or Region Telephone Number 
India 1600-44-6666 
Alternate Toll Free: +91-80-2678-8940 
(English) 
Indonesia 800-140-3555 
+62-21-251-2955 
(English, Bahasa Indonesian) 
Ireland Up and running support: 01-815-9202 
Warranty service and support: 01-881-1444 
(English) 
Israel +972-3-531-3900 (Hebrew) 
 
+972-3-531-3900 (English) 
 
8:30AM - 5:00PM Sunday - Thursday (Local time) 
Italy Up and running support: 02-7031-6101 
Warranty service and support: +39-800-820094 
(Italian) 
Japan Desktop: 
Toll free: 0120-887-870 
For International: +81-46-266-4724 
 
ThinkPad: 
Toll free: 0120-887-874 
For International: +81-46-266-4724 
Both of the above numbers will be answered with a Japanese language voice prompt. For 
telephone support in English, please wait for the Japanese voice prompt to end, and an 
operator will answer. Please ask for ″English support please,″ and your call will be 
transferred to an English speaking operator. 
 
PC Software: 
0120-558-695 
Overseas calls: +81-44-200-8666 
(Japanese) 
Korea 1588-5801 (Korean) 
Latvia +386-61-1796-699 
Lithuania +386-61-1796-699 
Luxembourg +352-298-977-5063 (French) 
Malaysia 1800-88-8558 (English, Bahasa Melayu) 
Malta +356-23-4175 
Mexico 001-866-434-2080 (Spanish) 
Middle East +44 (0)1475-555-055 
Netherlands +31-20-514-5770 (Dutch) 
New Zealand 0800-446-149 (English) 
Nicaragua 255-6658 (Spanish) 
Norway Up and running support: 6681-1100 
Warranty service and support: 8152-1550 
(Norwegian) 
Panama 206-6047 (Spanish) 
Peru 0-800-50-866 (Spanish) 
 
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							Country or Region Telephone Number 
Philippines 1800-1888-1426 
+63-2-995-8420 
(English, Philipino) 
Poland +48-22-878-6999 
Portugal +351-21-892-7147 (Portuguese) 
Romania +4-021-224-4015 
Russian Federation +7-095-940-2000 (Russian) 
Singapore 1800-3172-888 (English, Bahasa Melayu) 
Slovakia +421-2-4954-1217 
Slovenia +386-1-4796-699 
Spain 91-714-7983 
91-397-6503 
(Spanish) 
Sri Lanka +94-11-2448-442 (English) 
Sweden Up and running support: 08-477-4420 
Warranty service and support: 077-117-1040 
(Swedish) 
Switzerland Up and running support: 058-333-0900 
Warranty service and support: 0800-55-54-54 
(German, French, Italian) 
Taiwan 886-2-8723-9799 (Mandarin) 
Thailand 1-800-299-229 (Thai) 
Turkey 00800-4463-2041 
(Turkish) 
United Kingdom Up and running support: 01475-555-055 
Warranty service and support (hardware): 08705-500-900 
Warranty service and support (software): 08457-151-516 
(English) 
United States 1-800-426-7378 
(English) 
Uruguay 000-411-005-6649 (Spanish) 
Venezuela 0-800-100-2011 (Spanish) 
Vietnam For northern area and Hanoi: 84-4-8436675 
For southern area and Ho Chi Minh City: 84-8-829-5160 
(English, Vietnamese) 
   
Guarantee supplement for Mexico 
This supplement is considered part of Lenovo’s Statement of Limited Warranty and shall be effective 
solely and exclusively for products distributed and commercialized within Territory of the Mexican 
United States. In the event of a conflict, the terms of this supplement shall apply. 
All software programs pre-loaded in the equipment shall only have a thirty- (30) day guarantee for 
installation defects from the date of purchase. Lenovo is not responsible for the information in such 
software programs and/or any additional software programs installed by you or installed after purchase 
of the product. 
Services not chargeable to the guarantee shall be charged to the final user, prior an authorization. 
 
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							In the event that warranty repair is required please call the Customer Support Center at 001-866-434-2080, 
where you will be directed to the nearest Authorized Service Center. Should no Authorized Service 
Center exist in your city, location or within 70 kilometers of your city or location, the guarantee includes 
any reasonable delivery charges related to the transportation of the product to our nearest Authorized 
Service Center. Please call the nearest Authorized Service Center to obtain the necessary approvals or 
information concerning the shipment of the product and the shipment address. 
To obtain a list of Authorized Service Centers, please visit: 
http://www.lenovo.com/mx/es/servicios 
Manufactured by: 
SCI Systems de México, S.A. de C.V. 
Av. De la Solidaridad Iberoamericana No. 7020 
Col. Club de Golf Atlas 
El Salto, Jalisco, México 
C.P. 45680, 
Tel. 01-800-3676900 
Marketing by: 
Lenovo de México, Comercialización y 
Servicios, S. A. de C. V. 
Alfonso Nápoles Gándara No 3111 
Parque Corporativo de Peña Blanca 
Delegación Álvaro Obregón 
México, D.F., México 
C.P. 01210, 
Tel. 01-800-00-325-00 
 
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							Appendix F. Notices 
Lenovo may not offer the products, services, or features discussed in this document in all countries. 
Consult your local Lenovo representative for information on the products and services currently available 
in your area. Any reference to a Lenovo product, program, or service is not intended to state or imply 
that only that Lenovo product, program, or service may be used. Any functionally equivalent product, 
program, or service that does not infringe any Lenovo intellectual property right may be used instead. 
However, it is the user ’s responsibility to evaluate and verify the operation of any other product, 
program, or service. 
Lenovo may have patents or pending patent applications covering subject matter described in this 
document. The furnishing of this document does not give you any license to these patents. Yo u can send 
license inquiries, in writing, to: 
   
 
Lenovo (United States), Inc. 
   
 
500 Park Offices Drive, Hwy. 54 
   
 
Research Triangle Park, NC 27709 
   
 
U.S.A. 
   
 
Attention: Lenovo Director of Licensing
LENOVO
 GROUP LTD. PROVIDES THIS PUBLICATION “AS IS” WITHOUT WARRANTY OF ANY 
KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED 
WARRANTIES OF NON-INFRINGEMENT, MERCHANTABILITY OR FITNESS FOR A PARTICULAR 
PURPOSE. Some jurisdictions do not allow disclaimer of express or implied warranties in certain 
transactions, therefore, this statement may not apply to you. 
This information could include technical inaccuracies or typographical errors. Changes are periodically 
made to the information herein; these changes will be incorporated in new editions of the publication. 
Lenovo may make improvements and/or changes in the product(s) and/or the program(s) described in 
this publication at any time without notice. 
The products described in this document are not intended for use in implantation or other life support 
applications where malfunction may result in injury or death to persons. The information contained in 
this document does not affect or change Lenovo product specifications or warranties. Nothing in this 
document shall operate as an express or implied license or indemnity under the intellectual property 
rights of Lenovo or third parties. All information contained in this document was obtained in specific 
environments and is presented as an illustration. The result obtained in other operating environments 
may vary. 
Lenovo may use or distribute any of the information you supply in any way it believes appropriate 
without incurring any obligation to you. 
Any references in this publication to non-Lenovo We b sites are provided for convenience only and do not 
in any manner serve as an endorsement of those We b sites. The materials at those We b sites are not part 
of the materials for this Lenovo product, and use of those We b sites is at your own risk. 
Any performance data contained herein was determined in a controlled environment. Therefore, the 
result obtained in other operating environments may vary significantly. Some measurements may have 
been made on development-level systems and there is no guarantee that these measurements will be the 
same on generally available systems. Furthermore, some measurements may have been estimated through 
extrapolation. Actual results may vary. Users of this document should verify the applicable data for their 
specific environment. 
 
© Lenovo 2006. Portions © IBM Corp. 2004. F-1
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							Trademarks 
The following terms are trademarks of Lenovo in the United States, other countries, or both: 
   
 
Lenovo 
   
 
Lenovo logo 
   
 
ThinkPad 
IBM is a trademark of International Business Machines Corporation in the United States, other countries, 
or both, and is used under license. 
Microsoft and Windows are trademarks of Microsoft Corporation in the United States, other countries, or 
both. 
Other company, product, or service names may be trademarks or service marks of others. 
 
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