Lenovo C500 User Guide

							Appendix E. Lenovo Statement of Limited Warranty 
LSOLW-00 05/2005 
Part 1 - General Terms 
This Statement of Limited Warranty includes Part 1 - General Terms, Part 2 - Country-unique Terms, and Part 3 - 
Warranty Information. The terms of Part 2 replace or modify those of Part 1. The warranties provided by Lenovo 
Group Limited or one of its subsidiaries (called ″Lenovo″) in this Statement of Limited Warranty apply only to 
Machines you purchase for your use, and not for resale. The term “Machine” means a Lenovo machine, its options, 
features, conversions, upgrades or peripheral products, or any combination of them. The term “Machine” does not 
include any software programs, whether pre-loaded with the Machine, installed subsequently or otherwise. Nothing 
in this Statement of Limited Warranty affects any statutory rights of consumers that cannot be waived 
or limited by contract. 
What this Warranty Covers 
Lenovo warrants that each Machine 1) is free from defects in materials and workmanship and 2) 
conforms to Lenovo’s Official Published Specifications (“Specifications”) which are available on request. 
The warranty period for the Machine starts on the original date of installation and is specified in Part 3 - 
Warranty Information. The date on your invoice or sales receipt is the date of installation unless Lenovo 
or your reseller informs you otherwise. Unless Lenovo specifies otherwise, these warranties apply only in 
the country or region in which you purchased the Machine. 
THESE WARRANTIES ARE YOUR EXCLUSIVE WARRANTIES AND REPLACE ALL OTHER 
WARRANTIES OR CONDITIONS, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, 
THE IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY AND FITNESS FOR A 
PARTICULAR PURPOSE. SOME STATES OR JURISDICTIONS DO NOT ALLOW THE EXCLUSION 
OF EXPRESS OR IMPLIED WARRANTIES, SO THE ABOVE EXCLUSION MAY NOT APPLY TO 
YOU. IN THAT EVENT, SUCH WARRANTIES ARE LIMITED IN DURATION TO THE WARRANTY 
PERIOD. NO WARRANTIES APPLY AFTER THAT PERIOD. SOME STATES OR JURISDICTIONS 
DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE 
ABOVE LIMITATION MAY NOT APPLY TO YOU. 
What this Warranty Does not Cover 
This warranty does not cover the following: 
v 
 
 any software programs, whether pre-loaded or shipped with the Machine, or installed subsequently; 
v 
 
 failure resulting from misuse, accident, modification, unsuitable physical or operating environment, or 
improper maintenance by you; 
v 
 
 failure caused by a product for which Lenovo is not responsible; and 
v 
 
 any non-Lenovo products, including those that Lenovo may procure and provide with or integrate into 
a Lenovo Machine at your request.
The
 warranty is voided by removal or alteration of identification labels on the Machine or its parts. 
Lenovo does not warrant uninterrupted or error-free operation of a Machine. 
Any technical or other support provided for a Machine under warranty, such as assistance with how-to 
questions and those regarding Machine set-up and installation, is provided WITHOUT WARRANTIES 
OF ANY KIND. 
How to Obtain Warranty Service 
Warranty service may be provided by Lenovo, IBM, your reseller if authorized to perform warranty 
service, or an authorized warranty service provider. Each of them is referred to as a “Service Provider.” 
 
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							If the Machine does not function as warranted during the warranty period, contact a Service Provider. If 
you do not register the Machine with Lenovo, you may be required to present proof of purchase as 
evidence of your entitlement to warranty service. 
What Lenovo Will Do to Correct Problems 
When you contact a Service Provider for service, you must follow the problem determination and 
resolution procedures that we specify. An initial diagnosis of your problem can be made either by a 
technician over the telephone or electronically by access to a support website. 
The type of warranty service applicable to your Machine is specified in Part 3 - Warranty Information. 
Yo u are responsible for downloading and installing designated software updates from a support web site 
or from other electronic media, and following the instructions that your Service Provider provides. 
Software updates may include basic input/output system code (called “BIOS”), utility programs, device 
drivers, and other software updates. 
If your problem can be resolved with a Customer Replaceable Unit (“CRU”) (e.g., keyboard, mouse, 
speaker, memory, hard disk drive), your Service Provider will ship the CRU to you for you to install. 
If the Machine does not function as warranted during the warranty period and your problem cannot be 
resolved over the telephone or electronically, through your application of software updates, or with a 
CRU, your Service Provider, will either, at its discretion, 1) repair it to make it function as warranted, or 
2) replace it with one that is at least functionally equivalent. If your Service Provider is unable to do 
either, you may return the Machine to your place of purchase and your money will be refunded. 
As part of the warranty service, your Service Provider may also install selected engineering changes that 
apply to the Machine. 
Exchange of a Machine or Part 
When the warranty service involves the exchange of a Machine or part, the item your Service Provider 
replaces becomes Lenovo’s property and the replacement becomes yours. Yo u represent that all removed 
items are genuine and unaltered. The replacement may not be new, but will be in good working order 
and at least functionally equivalent to the item replaced. The replacement assumes the warranty service 
status of the replaced item. 
Your Additional Responsibilities 
Before your Service Provider exchanges a Machine or part, you agree to remove all features, parts, 
options, alterations, and attachments not under warranty service. 
Yo u also agree to: 
1.   
 ensure that the Machine is free of any legal obligations or restrictions that prevent its exchange; 
2. 
 
 obtain authorization from the owner to have your Service Provider service a Machine that you do not 
own; and 
3. 
 
 where applicable, before service is provided: 
a. 
 
 follow the service request procedures that your Service Provider provides; 
b. 
 
 backup or secure all programs, data, and funds contained in the Machine; and 
c. 
 
 provide your Service Provider with sufficient, free, and safe access to your facilities to permit 
Lenovo to fulfill its obligations.
4.
   
 (a) ensure all information about identified or identifiable individuals (Personal Data) is deleted from 
the Machine (to the extent technically possible), (b) allow your Service Provider or a supplier to 
process on your behalf any remaining Personal Data as your Service Provider considers necessary to 
fulfill its obligations under this Statement of Limited Warranty (which may include shipping the 
Machine for such processing to other service locations around the world), and (c) ensure that such 
processing complies with any laws applicable to such Personal Data.
 
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							Limitation of Liability 
Lenovo is responsible for loss of, or damage to, your Machine only while it is 1) in your Service 
Provider’s possession or 2) in transit in those cases where Lenovo is responsible for the transportation 
charges. 
Neither Lenovo nor your Service Provider are responsible for any of your confidential, proprietary or 
personal information contained in a Machine which you return for any reason. Yo u should remove all 
such information from the Machine prior to its return. 
Circumstances may arise where, because of a default on Lenovo’s part or other liability, you are entitled 
to recover damages from Lenovo. In each such instance, regardless of the basis on which you are entitled 
to claim damages from Lenovo (including fundamental breach, negligence, misrepresentation, or other 
contract or tort claim), except for any liability that cannot be waived or limited by applicable laws, 
Lenovo is liable for no more than 
1.   
 damages for bodily injury (including death) and damage to real property and tangible personal 
property for which Lenovo is legally liable; and 
2. 
 
 the amount of any other actual direct damages, up to the charges for the Machine that is subject of 
the claim.
This
 limit also applies to Lenovo’s suppliers, resellers and your Service Provider. It is the maximum for 
which Lenovo, its suppliers, resellers, and your Service Provider are collectively responsible. 
UNDER NO CIRCUMSTANCES IS LENOVO, ITS SUPPLIERS, RESELLERS OR SERVICE 
PROVIDERS LIABLE FOR ANY OF THE FOLLOWING EVEN IF INFORMED OF THEIR 
POSSIBILITY: 1) THIRD PA RT Y CLAIMS AGAINST YOU FOR DAMAGES (OTHER THAN THOSE 
UNDER THE FIRST ITEM LISTED ABOVE); 2) LOSS OF, OR DAMAGE TO, D ATA ; 3) SPECIAL, 
INCIDENTAL, OR INDIRECT DAMAGES OR FOR ANY ECONOMIC CONSEQUENTIAL 
DAMAGES; OR 4) LOST PROFITS, BUSINESS REVENUE, GOODWILL OR ANTICIPATED 
SAVINGS. SOME STATES OR JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR 
LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION 
OR EXCLUSION MAY NOT APPLY TO YOU. 
Governing Law 
Both you and Lenovo consent to the application of the laws of the country in which you acquired the 
Machine to govern, interpret, and enforce all of your and Lenovo’s rights, duties, and obligations arising 
from, or relating in any manner to, the subject matter of this Statement of Limited Warranty, without 
regard to conflict of law principles. 
THESE WARRANTIES GIVE YOU SPECIFIC LEGAL RIGHTS AND YOU MAY ALSO HAVE OTHER 
RIGHTS WHICH VA R Y FROM S TAT E TO S TAT E OR JURISDICTION TO JURISDICTION. 
Jurisdiction 
All of our rights, duties, and obligations are subject to the courts of the country in which you acquired 
the Machine. 
Part 2 - Country-unique Terms 
AMERICAS 
ARGENTINA
Jurisdiction:
 The following is added after the first sentence: 
Any litigation arising from this Statement of Limited Warranty will be settled exclusively by the Ordinary 
Commercial Court of the city of Buenos Aires. 
 
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							BOLIVIA
Jurisdiction:
 The following is added after the first sentence: 
Any litigation arising from this Statement of Limited Warranty will be settled exclusively by the courts of 
the city of La Paz. 
BRAZIL
Jurisdiction:
 The following is added after the first sentence: 
Any litigation arising from this Statement of Limited Warranty will be settled exclusively by the court of 
Rio de Janeiro, RJ. 
CHILE
Jurisdiction:
 The following is added after the first sentence: 
Any litigation arising from this Statement of Limited Warranty will be settled exclusively by the Civil 
Courts of Justice of Santiago. 
COLOMBIA
Jurisdiction:
 The following is added after the first sentence: 
Any litigation arising from this Statement of Limited Warranty will be settled exclusively by the Judges of 
the Republic of Colombia. 
ECUADOR
Jurisdiction:
 The following is added after the first sentence: 
Any litigation arising from this Statement of Limited Warranty will be settled exclusively by the Judges of 
Quito. 
MEXICO
Jurisdiction:
 The following is added after the first sentence: 
Any litigation arising from this Statement of Limited Warranty will be settled exclusively by the Federal 
Courts of Mexico City, Federal District. 
PARAGUAY
Jurisdiction:
 The following is added after the first sentence: 
Any litigation arising from this Statement of Limited Warranty will be settled exclusively by the courts of 
the city of Asuncion. 
PERU 
Jurisdiction: The following is added after the first sentence: 
Any litigation arising from this Statement of Limited Warranty will be settled exclusively by the Judges 
and Tribunals of the Judicial District of Lima, Cercado. 
Limitation of Liability: The following is added at the end of this section: 
In accordance with Article 1328 of the Peruvian Civil Code the limitations and exclusions specified in this 
section will not apply to damages caused by Lenovo’s willful misconduct (″dolo″) or gross negligence 
(″culpa inexcusable″). 
URUGUAY
Jurisdiction:
 The following is added after the first sentence: 
Any litigation arising from this Statement of Limited Warranty will be settled exclusively by the City of 
Montevideo Court’s Jurisdiction. 
VENEZUELA
Jurisdiction:
 The following is added after the first sentence: 
Any litigation arising from this Statement of Limited Warranty will be settled exclusively by the Courts of 
the Metropolitan Area Of the City of Caracas. 
NORTH AMERICA 
 
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							How to Obtain Warranty Service: The following is added to this Section: 
To obtain warranty service from IBM service in Canada or the United States, call 1-800-IBM-SERV 
(426-7378). 
CANADA 
Limitation of Liability: The following replaces item 1 of this section: 
1. damages for bodily injury (including death) or physical harm to real property and tangible personal 
property caused by Lenovo’s negligence; and 
Governing Law: The following replaces laws of the country in which you acquired the Machine in the first 
sentence: 
laws in the Province of Ontario. 
UNITED STATES 
Governing Law: The following replaces laws of the country in which you acquired the Machine in the first 
sentence: 
laws of the State of New York. 
ASIA PACIFIC 
AUSTRALIA 
What this Warranty Covers: The following paragraph is added to this section: 
The warranties specified in this Section are in addition to any rights you may have under the Trade 
Practices Act 1974 or other similar legislation and are only limited to the extent permitted by the 
applicable legislation. 
Limitation of Liability: The following is added to this section: 
Where Lenovo is in breach of a condition or warranty implied by the Trade Practices Act 1974 or other 
similar legislation, Lenovo’s liability is limited to the repair or replacement of the goods or the supply of 
equivalent goods. Where that condition or warranty relates to right to sell, quiet possession or clear title, 
or the goods are of a kind ordinarily acquired for personal, domestic or household use or consumption, 
then none of the limitations in this paragraph apply. 
Governing Law: The following replaces laws of the country in which you acquired the Machine″ in the first 
sentence: 
laws of the State or Territory. 
CAMBODIA AND LAOS 
Governing Law: The following replaces laws of the country in which you acquired the Machine in the first 
sentence: 
laws of the State of New York, United States of America. 
CAMBODIA, INDONESIA, AND LAOS 
Arbitration: The following is added under this heading: 
Disputes arising out of or in connection with this Statement of Limited Warranty shall be finally settled 
by arbitration which shall be held in Singapore in accordance with the Arbitration Rules of Singapore 
International Arbitration Center (″SIAC Rules″) then in effect. The arbitration award shall be final and 
binding for the parties without appeal and shall be in writing and set forth the findings of fact and the 
conclusions of law. 
The number of arbitrators shall be three, with each side to the dispute being entitled to appoint one 
arbitrator. The two arbitrators appointed by the parties shall appoint a third arbitrator who shall act as 
chairman of the proceedings. Vacancies in the post of chairman shall be filled by the president of the 
SIAC. Other vacancies shall be filled by the respective nominating party. Proceedings shall continue from 
the stage they were at when the vacancy occurred. 
 
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							If one of the parties refuses or otherwise fails to appoint an arbitrator within 30 days of the date the other 
party appoints its, the first appointed arbitrator shall be the sole arbitrator, provided that the arbitrator 
was validly and properly appointed. 
All proceedings shall be conducted, including all documents presented in such proceedings, in the 
English language. The English language version of this Statement of Limited Warranty prevails over any 
other language version. 
HONG KONG S.A.R. OF CHINA AND MACAU S.A.R. OF CHINA 
Governing Law: The following replaces laws of the country in which you acquired the Machine in the first 
sentence: 
laws of Hong Kong Special Administrative Region of China. 
INDIA 
Limitation of Liability: The following replaces items 1 and 2 of this section: 
1.   
 liability for bodily injury (including death) or damage to real property and tangible personal property 
will be limited to that caused by Lenovo’s negligence; and 
2. 
 
 as to any other actual damage arising in any situation involving nonperformance by Lenovo pursuant 
to, or in any way related to the subject of this Statement of Limited Warranty, the charge paid by you 
for the individual Machine that is the subject of the claim.
Arbitration:
 The following is added under this heading 
Disputes arising out of or in connection with this Statement of Limited Warranty shall be finally settled 
by arbitration which shall be held in Bangalore, India in accordance with the laws of India then in effect. 
The arbitration award shall be final and binding for the parties without appeal and shall be in writing 
and set forth the findings of fact and the conclusions of law. 
The number of arbitrators shall be three, with each side to the dispute being entitled to appoint one 
arbitrator. The two arbitrators appointed by the parties shall appoint a third arbitrator who shall act as 
chairman of the proceedings. Vacancies in the post of chairman shall be filled by the president of the Bar 
Council of India. Other vacancies shall be filled by the respective nominating party. Proceedings shall 
continue from the stage they were at when the vacancy occurred. 
If one of the parties refuses or otherwise fails to appoint an arbitrator within 30 days of the date the other 
party appoints its, the first appointed arbitrator shall be the sole arbitrator, provided that the arbitrator 
was validly and properly appointed. 
All proceedings shall be conducted, including all documents presented in such proceedings, in the 
English language. The English language version of this Statement of Limited Warranty prevails over any 
other language version. 
JAPAN 
Governing Law: The following sentence is added to this section:
Any
 doubts concerning this Statement of Limited Warranty will be initially resolved between us in good 
faith and in accordance with the principle of mutual trust. 
MALAYSIA 
Limitation of Liability: The word ″SPECIAL″ in item 3 of the fifth paragraph is deleted. 
NEW ZEALAND 
What this Warranty Covers: The following paragraph is added to this section: 
The warranties specified in this section are in addition to any rights you may have under the Consumer 
Guarantees Act 1993 or other legislation which cannot be excluded or limited. The Consumer Guarantees 
Act 1993 will not apply in respect of any goods which Lenovo provides, if you require the goods for the 
purposes of a business as defined in that Act. 
 
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							Limitation of Liability: The following is added to this section:
Where
 Machines are not acquired for the purposes of a business as defined in the Consumer Guarantees 
Act 1993, the limitations in this Section are subject to the limitations in that Act. 
PEOPLE’S REPUBLIC OF CHINA (PRC) 
Governing Law: The following replaces ″laws of the country in which you acquired the Machine″ in the first 
sentence: 
laws of the State of New York, United States of America (except when local law requires otherwise). 
PHILIPPINES 
Limitation of Liability: Item 3 in the fifth paragraph is replaced by the following: 
SPECIAL (INCLUDING NOMINAL AND EXEMPLARY DAMAGES), MORAL, INCIDENTAL, OR 
INDIRECT DAMAGES FOR ANY ECONOMIC CONSEQUENTIAL DAMAGES; OR 
Arbitration: The following is added: under this heading 
Disputes arising out of or in connection with this Statement of Limited Warranty shall be finally settled 
by arbitration which shall be held in Metro Manila, Philippines in accordance with the laws of the 
Philippines then in effect. The arbitration award shall be final and binding for the parties without appeal 
and shall be in writing and set forth the findings of fact and the conclusions of law. 
The number of arbitrators shall be three, with each side to the dispute being entitled to appoint one 
arbitrator. The two arbitrators appointed by the parties shall appoint a third arbitrator who shall act as 
chairman of the proceedings. Vacancies in the post of chairman shall be filled by the president of the 
Philippine Dispute Resolution Center, Inc. Other vacancies shall be filled by the respective nominating 
party. Proceedings shall continue from the stage they were at when the vacancy occurred. 
If one of the parties refuses or otherwise fails to appoint an arbitrator within 30 days of the date the other 
party appoints its, the first appointed arbitrator shall be the sole arbitrator, provided that the arbitrator 
was validly and properly appointed. 
All proceedings shall be conducted, including all documents presented in such proceedings, in the 
English language. The English language version of this Statement of Limited Warranty prevails over any 
other language version. 
SINGAPORE 
Limitation of Liability: The words ″SPECIAL″ and ″ECONOMIC″ in item 3 in the fifth paragraph are deleted. 
EUROPE, MIDDLE EAST, AFRICA (EMEA) 
THE FOLLOWING TERMS APPLY TO ALL EMEA COUNTRIES: 
The terms of this Statement of Limited Warranty apply to Machines purchased from Lenovo or a Lenovo 
reseller. 
How to Obtain Warranty Service: 
Add the following paragraph in Western Europe (Andorra, Austria, Belgium, Cyprus, Czech Republic, Denmark, 
Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Liechtenstein, Lithuania, 
Luxembourg, Malta, Monaco, Netherlands, Norway, Poland, Portugal, San Marino, Slovakia, Slovenia, Spain, 
Sweden, Switzerland, United Kingdom, Vatican State, and any country subsequently added to the European Union, 
as from the date of accession): 
The warranty for Machines acquired in Western Europe shall be valid and applicable in all Western 
Europe countries provided the Machines have been announced and made available in such countries. 
 
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							If you purchase a Machine in one of the Western European countries, as defined above, you may obtain 
warranty service for that Machine in any of those countries from a Service Provider, provided the 
Machine has been announced and made available by Lenovo in the country in which you wish to obtain 
service. 
If you purchased a Personal Computer Machine in Albania, Armenia, Belarus, Bosnia and Herzegovina, 
Bulgaria, Croatia, Czech Republic, Georgia, Hungary, Kazakhstan, Kyrgyzstan, Federal Republic of 
Yugoslavia, Former Yugoslav Republic of Macedonia (FYROM), Moldova, Poland, Romania, Russia, 
Slovak Republic, Slovenia, or Ukraine, you may obtain warranty service for that Machine in any of those 
countries from a Service Provider, provided the Machine has been announced and made available by 
Lenovo in the country in which you wish to obtain service. 
If you purchase a Machine in a Middle Eastern or African country, you may obtain warranty service for 
that Machine from a Service Provider within the country of purchase, provided the Machine has been 
announced and made available by Lenovo in that country. Warranty service in Africa is available within 
50 kilometers of a Service Provider. Yo u are responsible for transportation costs for Machines located 
outside 50 kilometers of a Service Provider. 
Governing Law: 
The phrase the laws of the country in which you acquired the Machine is replaced by: 
1) ″the laws of Austria″ in Albania, Armenia, Azerbaijan, Belarus, Bosnia-Herzegovina, Bulgaria, 
Croatia, Georgia, Hungary, Kazakhstan, Kyrgyzstan, FYR Macedonia, Moldova, Poland, Romania, 
Russia, Slovakia, Slovenia, Tajikistan, Turkmenistan, Ukraine, Uzbekistan, and FR Yugoslavia; 2) ″the 
laws of France″ in Algeria, Benin, Burkina Faso, Cameroon, Cape Verde, Central African Republic, 
Chad, Comoros, Congo Republic, Djibouti, Democratic Republic of Congo, Equatorial Guinea, French 
Guiana, French Polynesia, Gabon, Gambia, Guinea, Guinea-Bissau, Ivory Coast, Lebanon, Madagascar, 
Mali, Mauritania, Mauritius, Mayotte, Morocco, New Caledonia, Niger, Reunion, Senegal, Seychelles, 
Togo, Tunisia, Vanuatu, and Wallis & Futuna; 3) ″the laws of Finland″ in Estonia, Latvia, and Lithuania; 
4) ″the laws of England″ in Angola, Bahrain, Botswana, Burundi, Egypt, Eritrea, Ethiopia, Ghana, 
Jordan, Kenya, Kuwait, Liberia, Malawi, Malta, Mozambique, Nigeria, Oman, Pakistan, Qatar, 
Rwanda, Sao Tome, Saudi Arabia, Sierra Leone, Somalia, Tanzania, Uganda, United Arab Emirates, the 
United Kingdom, West Bank/Gaza, Yemen, Zambia, and Zimbabwe; and 5) ″the laws of South Africa″ 
in South Africa, Namibia, Lesotho and Swaziland. 
Jurisdiction: The following exceptions are added to this section: 
1) In Austria the choice of jurisdiction for all disputes arising out of this Statement of Limited Warranty 
and relating thereto, including its existence, will be the competent court of law in Vienna, Austria 
(Inner-City); 2) in Angola, Bahrain, Botswana, Burundi, Egypt, Eritrea, Ethiopia, Ghana, Jordan, Kenya, 
Kuwait, Liberia, Malawi, Malta, Mozambique, Nigeria, Oman, Pakistan, Qatar, Rwanda, Sao Tome, 
Saudi Arabia, Sierra Leone, Somalia, Tanzania, Uganda, United Arab Emirates, West Bank/Gaza, 
Yemen, Zambia, and Zimbabwe all disputes arising out of this Statement of Limited Warranty or related 
to its execution, including summary proceedings, will be submitted to the exclusive jurisdiction of the 
English courts; 3) in Belgium and Luxembourg, all disputes arising out of this Statement of Limited 
Warranty or related to its interpretation or its execution, the law, and the courts of the capital city, of the 
country of your registered office and/or commercial site location only are competent; 4) in France, 
Algeria, Benin, Burkina Faso, Cameroon, Cape Verde, Central African Republic, Chad, Comoros, 
Congo Republic, Djibouti, Democratic Republic of Congo, Equatorial Guinea, French Guiana, French 
Polynesia, Gabon, Gambia, Guinea, Guinea-Bissau, Ivory Coast, Lebanon, Madagascar, Mali, 
Mauritania, Mauritius, Mayotte, Morocco, New Caledonia, Niger, Reunion, Senegal, Seychelles, Togo, 
Tunisia, Vanuatu, and Wallis & Futuna all disputes arising out of this Statement of Limited Warranty or 
related to its violation or execution, including summary proceedings, will be settled exclusively by the 
Commercial Court of Paris; 5) in Russia, all disputes arising out of or in relation to the interpretation, the 
violation, the termination, the nullity of the execution of this Statement of Limited Warranty shall be 
settled by Arbitration Court of Moscow; 6) in South Africa, Namibia, Lesotho and Swaziland, both of us 
agree to submit all disputes relating to this Statement of Limited Warranty to the jurisdiction of the High 
Court in Johannesburg; 7) in Turkey all disputes arising out of or in connection with this Statement of 
 
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							Limited Warranty shall be resolved by the Istanbul Central (Sultanahmet) Courts and Execution 
Directorates of Istanbul, the Republic of Turkey; 8) in each of the following specified countries, any legal 
claim arising out of this Statement of Limited Warranty will be brought before, and settled exclusively by, 
the competent court of a) Athens for Greece, b) Te l Aviv-Jaffa for Israel, c) Milan for Italy, d) Lisbon for 
Portugal, and e) Madrid for Spain; and 9) in the United Kingdom, both of us agree to submit all 
disputes relating to this Statement of Limited Warranty to the jurisdiction of the English courts. 
Arbitration: The following is added under this heading: 
In Albania, Armenia, Azerbaijan, Belarus, Bosnia-Herzegovina, Bulgaria, Croatia, Georgia, Hungary, 
Kazakhstan, Kyrgyzstan, FYR Macedonia, Moldova, Poland, Romania, Russia, Slovakia, Slovenia, 
Tajikistan, Turkmenistan, Ukraine, Uzbekistan, and FR Yugoslavia all disputes arising out of this 
Statement of Limited Warranty or related to its violation, termination or nullity will be finally settled 
under the Rules of Arbitration and Conciliation of the International Arbitral Center of the Federal 
Economic Chamber in Vienna (Vienna Rules) by three arbitrators appointed in accordance with these 
rules. The arbitration will be held in Vienna, Austria, and the official language of the proceedings will be 
English. The decision of the arbitrators will be final and binding upon both parties. Therefore, pursuant 
to paragraph 598 (2) of the Austrian Code of Civil Procedure, the parties expressly waive the application 
of paragraph 595 (1) figure 7 of the Code. Lenovo may, however, institute proceedings in a competent 
court in the country of installation. 
In Estonia, Latvia and Lithuania all disputes arising in connection with this Statement of Limited 
Warranty will be finally settled in arbitration that will be held in Helsinki, Finland in accordance with the 
arbitration laws of Finland then in effect. Each party will appoint one arbitrator. The arbitrators will then 
jointly appoint the chairman. If arbitrators cannot agree on the chairman, then the Central Chamber of 
Commerce in Helsinki will appoint the chairman. 
EUROPEAN UNION (EU) 
THE FOLLOWING TERMS APPLY TO ALL EU COUNTRIES: 
The warranty for Machines acquired in EU countries is valid and applicable in all EU countries provided 
the Machines have been announced and made available in such countries. 
How to Obtain Warranty Service: The following is added to this section: 
To obtain warranty service from IBM service in EU countries, see the telephone listing in Part 3 - 
Warranty Information. 
Yo u may contact IBM service at the following address: 
IBM Warranty & Service Quality Dept. 
PO Box 30 
Spango Valley 
Greenock 
Scotland PA16 0AH 
 
CONSUMERS 
Consumers have legal rights under applicable national legislation governing the sale of consumer goods. 
Such rights are not affected by the warranties provided in this Statement of Limited Warranty. 
AUSTRIA, DENMARK, FINLAND, GREECE, ITALY, NETHERLANDS, NORWAY, PORTUGAL, 
SPAIN, SWEDEN AND SWITZERLAND 
Limitation of Liability: The following replaces the terms of this section in its entirety: 
Except as otherwise provided by mandatory law: 
1.   
 Lenovo’s liability for any damages and losses that may arise as a consequence of the fulfillment of its 
obligations under or in connection with this Statement of Limited Warranty or due to any other cause 
related to this Statement of Limited Warranty is limited to the compensation of only those damages 
and losses proved and actually arising as an immediate and direct consequence of the non-fulfillment 
of such obligations (if Lenovo is at fault) or of such cause, for a maximum amount equal to the 
charges you paid for the Machine. 
 
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							The above limitation shall not apply to damages for bodily injuries (including death) and damages to 
real property and tangible personal property for which Lenovo is legally liable. 
2.   
 UNDER NO CIRCUMSTANCES IS LENOVO, ITS SUPPLIERS, RESELLERS OR SERVICE 
PROVIDERS LIABLE FOR ANY OF THE FOLLOWING, EVEN IF INFORMED OF THEIR 
POSSIBILITY: 1) LOSS OF, OR DAMAGE TO, D ATA ; 2) INCIDENTAL OR INDIRECT 
DAMAGES, OR FOR ANY ECONOMIC CONSEQUENTIAL DAMAGES; 3) LOST PROFITS, 
EVEN IF THEY ARISE AS AN IMMEDIATE CONSEQUENCE OF THE EVENT THAT 
GENERATED THE DAMAGES; OR 4) LOSS OF BUSINESS, REVENUE, GOODWILL, OR 
ANTICIPATED SAVINGS. 
FRANCE AND BELGIUM 
Limitation of Liability: The following replaces the terms of this section in its entirety: 
Except as otherwise provided by mandatory law: 
1. 
 
 Lenovo’s liability for any damages and losses that may arise as a consequence of the fulfillment of its 
obligations under or in connection with this Statement of Limited Warranty is limited to the 
compensation of only those damages and losses proved and actually arising as an immediate and 
direct consequence of the non-fulfillment of such obligations (if Lenovo is at fault), for a maximum 
amount equal to the charges you paid for the Machine that has caused the damages. 
The above limitation shall not apply to damages for bodily injuries (including death) and damages to 
real property and tangible personal property for which Lenovo is legally liable. 
2. 
 
 UNDER NO CIRCUMSTANCES IS LENOVO, ITS SUPPLIERS, RESELLERS OR SERVICE 
PROVIDERS LIABLE FOR ANY OF THE FOLLOWING, EVEN IF INFORMED OF THEIR 
POSSIBILITY: 1) LOSS OF, OR DAMAGE TO, D ATA ; 2) INCIDENTAL OR INDIRECT 
DAMAGES, OR FOR ANY ECONOMIC CONSEQUENTIAL DAMAGES; 3) LOST PROFITS, 
EVEN IF THEY ARISE AS AN IMMEDIATE CONSEQUENCE OF THE EVENT THAT 
GENERATED THE DAMAGES; OR 4) LOSS OF BUSINESS, REVENUE, GOODWILL, OR 
ANTICIPATED SAVINGS.
THE
 FOLLOWING TERMS APPLY TO THE COUNTRY SPECIFIED: 
AUSTRIA 
The provisions of this Statement of Limited Warranty replace any applicable statutory warranties. 
What this Warranty Covers: The following replaces the first sentence of the first paragraph of this section: 
The warranty for a Lenovo Machine covers the functionality of the Machine for its normal use and the 
Machine’s conformity to its Specifications. 
The following paragraphs are added to this section: 
The limitation period for consumers in action for breach of warranty is the statutory period as a 
minimum. In case your Service Provider is unable to repair a Lenovo Machine, you can alternatively ask 
for a partial refund as far as justified by the reduced value of the unrepaired Machine or ask for a 
cancellation of the respective agreement for such Machine and get your money refunded. 
The second paragraph does not apply. 
What Lenovo Will Do to Correct Problems: The following is added to this section: 
During the warranty period, Lenovo will reimburse you for the transportation charges for the delivery of 
the failing Machine to IBM Service. 
Limitation of Liability: The following paragraph is added to this section: 
The limitations and exclusions specified in the Statement of Limited Warranty will not apply to damages 
caused by Lenovo with fraud or gross negligence and for express warranty. 
The following sentence is added to the end of item 2: 
Lenovo’s liability under this item is limited to the violation of essential contractual terms in cases of 
ordinary negligence. 
 
E-10 Lenovo C500 Projector User ’s Guide
Downloaded From projector-manual.com Lenovo Manuals