Kyocera FS 1320DN User Manual

							Troubleshooting5-9
A paper jam occurred during 
printing.Open the printer cover and remove the 
jammed paper.
The toner is running low. Have a new toner container ready.
The toner has run out.  Replace with a new toner container. 
After replacing the toner container, 
clean the inside of the printer.
The installed toner containers 
regional specification does not 
match the printers. Install the specified toner container.
Unable to print wit h the specified 
resolution due to insufficient 
memory. Add the expansion memory to the 
printer.
CF card is not  formatted. Format the CF card.
Indicator Meaning Remedy
 
 
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							5-10Troubleshooting
Error Indication
If the indicators light or flash repeatedly in manners not described 
above for normal or maintenance indication, a service error has 
probably occurred. Turn the printer off by the power switch, wait 5 
seconds and then turn the printer on again. This may clear the error. 
Even if the error is not cleared,  contact your service technician.
Specified file not found.
Press [GO] to continue processing. 
Press  [Cancel]  to cancel processing.
The current printing cannot be 
continued. Press 
[GO] to continue processing. 
Press  [Cancel]  to cancel processing.
Unable to print due to insufficient 
memory. Install the expansion memory in the 
printer. Press 
[GO] to continue 
processing. Press [Cancel]  to cancel 
processing.
Unable to print as the data is too 
complicated. Press 
[GO] to continue processing. 
Press  [Cancel]  to cancel processing.
Indicator Meaning Remedy
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							Troubleshooting5-11
Cleaning Paper Jams
If paper jams in the paper transport system, or no paper sheets are fed 
at all, the printer automatically goes offline, and the Jam indicator will 
light. Status Monitor or COMMAND CE NTER can indicate the location of 
the paper jam (the component where the paper jam has occurred). 
Remove the paper jam. After removing the paper jam, the printer will 
resume printing.
Possible Paper Jam Locations
The figure below shows the printers paper paths including the optional 
paper feeder. The locations where paper jams might occur are also 
shown here, with each location explained in the table below. Paper jams 
can occur in more than one component on the paper paths.
Paper jam location Description Reference page
A Paper jam at the MP tray. page 5-12
B Paper jam at the paper cassettes. The cassette number can be 1. page 5-13
C Paper jam inside the duplexer. page 5-14
D Paper jam inside the printer. page 5-15
E Paper jam at the rear cover. page 5-17
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							5-12Troubleshooting
General Considerations for Clearing Jams
Bear in mind the following considerations when attempting paper jam 
removal:
•If paper jams occur frequently, try using a different type of paper, 
replace the paper with paper from  another ream, or flip the paper 
stack over. The printer may have problems if paper jams recur after 
the paper is replaced.
• Whether or not the jammed pages are reproduced normally after 
printing is resumed, depends on the location of the paper jam.
MP Tray
1
Remove the paper jammed at the MP tray.
2Reload the MP tray. Open and close the top cover to clear the error 
and the printer warms up and resumes printing.
CAUTION   When pulling the paper, pull it gently so as not 
to tear it. Torn pieces of pa per are difficult to remove and 
may be easily overlooked, deterring the paper jam recovery.
IMPORTANT Do not try to remove paper that has already been 
partially fed. Proceed to  Inside the Printer on page 5-15.
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							Troubleshooting5-13
Paper Cassette/Paper Feeder
1
Pull out the cassette or optional paper feeder.
2Remove any partially fed paper. 
3Push the cassette back in securely. The printer warms up and 
resumes printing.
IMPORTANTDo not try to remove paper that has already been 
partially fed. Proceed to  Inside the Printer on page5-15.
Note Check to see if paper is loaded correctly. If not, reload 
the paper.
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							5-14Troubleshooting
Duplexer
Paper is jammed in the duplexer. Remove the jammed paper using the 
procedure given below.
1Pull the paper cassette all the way out of the printer.
2Open the duplexers cover in front of the printer and remove any 
jammed paper.
Open the duplexers cover at the rear of the printer and remove any 
jammed paper.
3Push the cassette back in securely, and open and close the top 
cover to clear the error. The printer warms up and resumes printing.
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							Troubleshooting5-15
Inside the Printer
1
Pull the paper cassette all the way out of the printer. Remove any 
partially fed paper.
2Open the top cover and front cover, and lift the developer unit 
together with the toner container out of the printer.
3Remove the drum unit from the printer by holding the green levers 
with both hands.
4If the jammed paper appears to be pinched by rollers, pull it along 
the normal running direction of the paper.
IMPORTANTDo not try to remove paper that has already been 
partially fed. Proceed to step 2.
CAUTION   The fuser unit inside the  printer is hot. Do not 
touch it, as it may re sult in burn injury.
NoteThe drum is sensitive to light. Never expose the 
developer unit to light for more than five minutes.
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							5-16Troubleshooting
5Return the drum unit to its position, aligning the guides at both ends 
with the slots in the printer.
6Insert the developer unit together with the toner container, back into 
the machine. Close the top cover and the front cover. The printer 
warms up and resumes printing.
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							Troubleshooting5-17
Rear Cover
1
Open the rear cover and remove the jammed paper by pulling it out.
If the paper is  jammed inside the fuser unit, open the fuser cover 
and remove the paper by pulling it out.
2Close the rear cover, and open and close the top cover to clear the 
error. The printer warms up and resumes printing.
CAUTION  The fuser unit inside the  printer is hot. Do not 
touch it, as it may re sult in burn injury.
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							5-18Troubleshooting
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