Kyocera FS 1118MFP User Manual

Troubleshooting 
OPERATION GUIDE6-3
Maintenance and Error Messages
When any of the following messages appears on the message display, perform the 
procedure provided below.
Message Procedure Reference
Add paper to (paper source).The paper has run out. Add paper to the paper source; 
Casset. 1, Casset. 2 (with option paper feeder) or MP 
Tray.
The cassette is not properly closed. Be sure the cassette 
is closed securely.page 2-1
Close Document Processor.The document processor is still open even though an...

Troubleshooting 
6-4OPERATION GUIDE Insert Cassette1.The paper feeder was selected, but cassette 1 is not 
installed properly.
Push the upper cassette securely into the machine.—
Insufficient memory.
Unable to start job.Memory shortage occurred during processing of other 
jobs.—
KPDL error.
Job is canceled.
               ####Current print processing cannot continue.
If you want to cancel printing, press right Select. If Auto 
Error Clear is set to On, printing will be automatically 
resumed after a...

Troubleshooting 
OPERATION GUIDE6-5 Replace Toner.Toner has run out so further copying or printing is 
impossible.
Replace the toner container using a new toner kit.page 5-1
Scan memory overflow. Job 
is canceled.Press right Select to cancel the copying procedure.
The total amount of data received by the machine 
exceeds the machine’s internal memory. To verify the 
current amount of memory, print out a Status Page.
To cancel printing, press right Select. If Auto Error Clear 
is set to On, printing will...

Troubleshooting 
6-6OPERATION GUIDE Send error.
               ####3101: SMTP Authentication error. Consult with your 
network administrator to verify that the Login Account 
Name and Login Password required for SMTP 
Authentication are correct.
The SMTP server or FTP server is not operating 
properly. Check with your network administrator.Advanced 
Operation 
Guide
This key is not registered.An unregistered one-touch key was chosen. Select the 
correct one-touch key.—
Toner low.Toner is running low....

Troubleshooting 
OPERATION GUIDE6-7
Paper Jam
If a paper jam occurs, a message will be displayed about the jam and copying or 
printing will stop.
Leave the power switch on and to remove the jammed paper refer to MP Tray and 
Inside Machine on page 6-7.
Jam Location Indicators
WARNING: High voltage is present in the charger section. Take sufficient care 
when working in this area, as there is a danger of electrical shock.
CAUTION: The fixing unit is extremely hot. Take care when working in this area....

Troubleshooting 
6-8OPERATION GUIDE
2Open the front cover.
3Take the process unit out of the machine.
4If the leading edge of the jammed paper is 
visible, pull it out towards you.
If the paper is not visible, perform the 
Cassette procedure.
If the paper has been fed to the rear of the 
machine but the leading edge is not visible, 
perform the Face-up Tray procedure.
5Replace the process unit by aligning the 
pins on both sides with the guides inside the 
machine, and slide it into the machine until 
it...

Troubleshooting 
OPERATION GUIDE6-9
Cassette
1Pull out the cassette that is in use.
2Remove the jammed paper.
If a paper jam occurs in the optional paper 
feeder, the procedure is the same as for the 
cassette.
3Push the cassette back in securely. The 
misfeed indications will disappear.
Face-up Tray
1Open the rear cover.
2Remove the jammed paper.
CAUTION: The fixing unit is extremely 
hot. Take care when working in this 
area.
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Troubleshooting 
6-10OPERATION GUIDE
3Close the rear cover.
4Open and then close the top cover. The jam 
indications will disappear.
Optional Document Processor
1Remove all of the originals from the 
document feed tray.
2Open the left cover of the document 
processor.
3Remove the jammed original.
If the original is caught in the rollers or 
difficult to remove, proceed to the next step.
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Troubleshooting 
OPERATION GUIDE6-11
4Open the document processor.
5Remove the jammed original.
6Close the document processor.
7Place the originals.
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Troubleshooting 
6-12OPERATION GUIDE
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