Konica Minolta bizhub 211 User Manual

When a message appears8
bizhub 163/211 8-23
UPPER TRAY FULL
REMOVE PAPER
(PRESS ANY KEY)If the optional job separator is 
installed and the paper in the 
upper output tray has reached 
the maximum capacity, copy-
ing/printing cannot continue.Remove all paper from the up-
per output tray of the job sepa-
rator.
TRAY MOVEMENT ERROR
(PRESS ANY KEY)The optional job separator is in-
stalled and the paper in either 
the upper output tray or the 
lower output tray of the job 
separator has reached the 
maximum...

8When a message appears
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9Troubleshooting
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Troubleshooting9
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9 Troubleshooting
9.1 When incorrect copies are produced
SymptomPossible CauseRemedy
The copy is too light. Is the copy density set too light? Press the [Density] key and se-
lect the desired copy density. 
(See page 5-61.)
Is the paper damp? Replace the paper with new pa-
per. (See page 4-9.)
The copy is too dark. Is the copy density set too dark? Press the [Density] key and se-
lect the desired copy density. 
(See page 5-9.)
Was the document not pressed 
close enough...

9Troubleshooting
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The edge of the copy is 
dirty.Is the document pad dirty? Clean the document pad with a 
soft cloth dampened with a mild 
detergent. (See page 10-9.)
Was the selected paper size 
larger than the document?
(when copying at full size)Select a paper size that is the 
same size as the document. (See 
page 5-13.)
Otherwise, select the AUTO 
Zoom setting to enlarge the copy 
to the selected paper size. (See 
page 5-54.)
Are the document size and paper 
orientation...

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9.2 When the machine is not operating correctly
SymptomPossible CauseRemedy
Nothing appears on the 
display.Is only the indicator on the [Start] 
key lit up in green?The machine has entered Power 
Save mode.
Press any key in the control panel 
to cancel Power Save mode. 
(See page 3-21.)
Was the auto shut-off operation 
performed?Set the power switch to O. (See 
page 3-19.)
The indicator on the 
[Start] key does not light 
up.Was the account number en-
tered?Enter the...

9Troubleshooting
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10Appendix
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