Jura Capresso Ena 5 User Manual

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6 Troubleshooting 
Problem Cause/Result Action
Grinder is making a very 
loud noise.There are foreign objects 
in the grinder.
  TContact customer support in your 
country. Contact information is available 
on the company website at 
www.jura.com. 
The nozzle does not produce 
enough milk foam.The nozzle is either in the 
wrong position or is dirty.
  TAdjust the position of the nozzle (refer 
to Chapter 2 ‘Preparation – Cappuccino’).
  TRinse the nozzle (refer to Chapter 4 
‘Maintenance – Rinsing the nozzle’).
Coffee only comes out in 
drips during preparation.Coffee or pre-ground 
coffee has been ground 
too finely and is blocking 
the sieve.
  TAdjust the grinder or use coarser pre-
ground coffee (see Chapter 1, ‘Preparing 
and using for the first time – Adjusting 
grinder’).
Water hardness cannot be 
adjusted.The CLARIS filter cartridge 
is activated.
  TDeactivate the CLARIS filter cartridge in 
programming mode.
FILL  B EA NS is displayed 
although the bean container 
has been filled.The grinder is not yet 
completely filled with 
beans.  TPrepare a coffee speciality.
FILL WATER TANK is 
displayed although the 
water tank is full.The water tank float is 
trapped.  TDescale the water tank (refer to 
Chapter 4 ‘Maintenance – Descaling 
the water tank’).
ERROR 2 is displayed. If the device is exposed to 
the cold for a long period 
of time, the heating 
function is disabled for 
safety reasons.  TWait until the machine has reached 
room temperature.
Other 
ERROR messages 
are displayed.–  TSwitch the ENA off with the On/Off 
button. Contact customer support in your 
country. Contact information is available 
on the company website at 
www.jura.com. 
  EIf you have not been able to solve the 
problem, contact customer support in your 
country. Contact information is available on 
the company website at www.jura.com.
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7  Transport and environmentally 
neutral disposal 
Transport / Emptying the system 
Keep the packaging of your ENA. It should be 
used to protect the machine during transpor-
tation.
In order to protect the ENA from frost during 
transportation, the system must be emptied.
Precondition: 
READY appears on the display.
 g  T  Turn the Rotary Switch until STEAM is 
displayed.
 k  T  Press the Rotary Switch.
HEATING
READY
 appears as soon as the ENA is 
sufficiently heated.
 l  T  Turn the switch to position m.
STEAM, hot steam is discharged from the 
nozzle.
  TRemove and empty the water tank.
Steam will continue to be discharged from 
the nozzle until the system is empty.
CLOSE TAP
 Q  T  Press the on/off button to switch the 
machine off.
 y  T  Turn the switch to position o.
  EThe next time you use the machine the 
system must be refilled (see Chapter 1, 
‘Preparing and using for the first time – 
First-time use’).
Disposal 
Please dispose of old machines in an environmen-
tally neutral way.
H
Old machines contain valuable materials which 
should be salvaged for recycling. Please therefore 
dispose of old machines via your regional 
collection system.
8 Technical data 
9 Contacts 
  @Contact information is available on the 
company website at www.jura.com.
VoltageA S
F
D
G230 V AC, 50 Hz
120 V AC, 60 Hz
220 – 240 V AC,
50 Hz
220 V AC, 50 Hz
Power 1450 W
Safety test
S F D G 
Power consumption 
ECONOMY -Approx. 13.5 Wh
Power consumption 
ECONOMY pApprox. 8 Wh
Pump pressure Static max. 15 bar
Holding capacity of 
water tank1.1 l
Holding capacity of 
bean container125 g
Holding capacity of 
coffee grounds 
containerApprox. 10 servings
Cable length Approx. 1.1 m
Weight Approx. 9.3 kg
Dimensions 
(W x H x D)23.8 x 36 x 44.5 cm 
						

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Index
2-stage frothing nozzle  9
Dismantling and rinsing  29
3-colour plain text display  12
A
Adjusting
Energy-saving mode  21
Grinder  14
Language  22
Units of water  22
Automatic switch-off  21
B
Bean container
Cleaning  29
Filling  12
C
Cappuccino
With the 2-stage frothing nozzle  19
With the Easy Cappuccino Frother  18
With the Professional Cappuccino Frother  17
Cleaning
Easy Cappuccino Frother  28
Machine  24
Professional Cappuccino Frother  27
Coffee
At the touch of a button  16
Pre-ground  16
Coffee grounds container  8
Connector System
©  8, 11
Contacts  32
Cover  9
Bean container  8
Cup platform  8
D
Descaling
JURA descaling tablets  25
Machine  25
Water tank  29
Dismantling and rinsing
2-stage frothing nozzle  29
Easy Cappuccino Frother  29
Professional Cappuccino Frother  27
Display  9
Messages  30Disposal
Environmentally neutral disposal  32
Drip tray  8
E
Easy Cappuccino Frother  8, 9
Cleaning  28
Dismantling and rinsing  29
Rinsing  27
F
Filter
Changing  23
Using and activating filter  13
First-time use  12
G
Grinder
Adjusting grinder  14
Grinding wheel  9
H
Heating milk
With the 2-stage frothing nozzle  20
With the Professional Cappuccino Frother  19
Hot water  20
Hot water nozzle  9
I
Internet
JURA on the Internet  11
Knowledge Builder  11
K
Knowledge Builder  11
M
Machine
Cleaning  24
Descaling  25
Rinsing  23
Switching off  15
Switching on  15
Maintenance  22
Cleaning the bean container  29
Cleaning the machine  24
Descaling the machine  25
Descaling the water tank  29
Rinsing the machine  23
Tips  22
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P
P button  9
Powder chute for pre-ground coffee  8
Preparation
Coffee  16
Pre-ground coffee  16
Preparing
Hot water  20
Preparing and using for the first time  12
Professional Cappuccino Frother  9
Cleaning  27
Dismantling and rinsing  27
Rinsing  26
Programming mode
Automatic switch-off  21
Prompt to take action
Symbol description  7
R
Rating plate  10
Rinsing
Easy Cappuccino Frother  27
Machine  23
Professional Cappuccino Frother  26
Rotating coffee spout  8
S
Safety
For your safety  10
Settings
Default, in programming mode  20
One-off setting, before and during 
preparation  17
Setting up  12
Switch-off
Automatic  21
Switch for hot water and steam preparation  8
Symbol description  7
System, emptying  32
T
Technical data  32
Transport  32
Troubleshooting  31
U
Use, proper  10
Using for the first time  12
W
Water amount
Default setting  17
Water hardness
Determining and adjusting  14
Water tank  8
Descaling  29
Filling  12
Directives
The machine complies with the following EU 
directives:
  Z2006/95/EC – Low Voltage Directive
  Z2004/108/EC – Electromagnetic Compatibility
Technical changes
We reserve the right to make technical changes.
The illustrations used in the ENA 5 Instructions 
for Use show the ENA 5 Blossom White model. 
Your ENA could incorporate minor changes.
Feedback
Your opinion is important to us!
Use the contact link at www.jura.com.
Copyright
The Instructions for Use contain information 
which is protected by copyright. It is not permit-
ted to photocopy or translate these Instructions 
for Use into another language without the express 
written consent of JURA Elektroapparate AG.
JURA Elektroapparate AG
Kaffeeweltstrasse 10
CH-4626 Niederbuchsiten
www.jura.com Art. 67323/ENA 5/en/201007