Inter-Tel Microprocessor Key Installation And Maintenance Practices Manual

INTER-TEL PRACTICES 
FEATURES 
SECTION 340-100-208 
Issue 3, April 1983 
FEATURES . 
CONTENTS PAGE 
CONTENTS 
PAGE 
1.00 
2.00 
3.00 INTRODUCTION ..................... .2-2 
INTERNAL COMMUNICATIONS. ...... .2-2 
Automatic Intercom Availability ........ .2-2 
Private Multi-Path Intercom Calls ...... .2-2 
Two-Digit Dialing or Single Key 
DSS/BLF............................2- 3 
Intercom Alert Tone. .................. .2-3 
Full-Duplex Handsfree Intercom Calls , . .2-3 
Microphone ON/OFF Indication...

FEATURES 
SECTION 340-100-200 
issue 3, April 1983 
CONTENTS PAGE 
9.00 SYSTEM RS-232C OUTPUTS.. . . . . . . . 2-16 
Station Message Detail Recording. . . . . 2-16 
Error Messages . . . . . . . . . . . . . . . . . . . . . . 2-16 
1.00 INTRODUCTION 
This section contains the purposes, definitions and 
operating instructions associated with all opera- 
tional features of the INTER-TEL Microprocessor 
Key (MPK) system. Where practical, general tele- 
phone terminology is used to describe the precise...

INTER-TEL PRACTICES 
The MPK system supports up to five private intercom 
calls simultaneously. After you access the intercom 
and complete dialing, the system automatically 
selects an intercom path and completes the private 
call. If there are already five calls active, any caller 
trying to place an intercom call receives a busy 
signal (short single tones) after trying to access a 
station, regardless of whether the station is active or 
inactive. Also with five intercom calls active, any 
outside...

FEATURES 
SECTION 340-100-200 
Issue 3, April 1983 
2.08 Automatic intercom Callback 
intercom call queuing assures you of access to a 
busy station as soon as that station becomes avail- 
able. This feature differs from intercom camp-on 
(see Section 2.11) in that waiting off-hook is not 
necessary. 
After reaching a busy party and hearing a busy 
signal, you may queue onto that extension by 
pressing the pound (#) key, listening for intercom 
dial tone and hanging up. You will then receive 
continuous...

INTER-TEL PRACTICES 
2.14 Consultation Hold 
Consultation hold grants ready access to all the 
consultation resources available to your system 
during an intercom call, without need to disconnect 
and redial. 
To place an intercom call on hold in order to 
“consult” with another station, press the HOLD/FWD 
key and then dial (within 4 seconds) the desired 
intercom number, or (for an outside call) a line 
number and the numberof the outside party that you 
wish to consult. The HOLD/FWD lamp will flash....

FEATURES 
SECTION 340-100-200 
Issue 3, April 1983 
Slow flash - Indicates an incoming call is on 
(every 2 sets, that line. 
30 IPM) .I 
Medium flash - Indicates the line is on hold on 
(every set, your phone. 
60 IPM) 
Fast flash - Indicates that a line placed on hold 
(twice a set, or transferred is recalling back to 
120 IPM) the station, or that a call has been 
transferred to the station. 
Steady light - Indicates that the outside line is in 
use by another station. 
Slowest flash - Indicates that...

INTER-TEL PRACTICES FEATURES 
SECTION 340-100-200 
Issue 3, April 1983 
station is lost. System battery back-up can prevent 
the numbers from being lost during AC power outages. 
To dial a stored number, simply lift the handset, select 
an available line key, press the DIAL/MSG key and the 
memory code. Forgetting to press an available line 
key before pressing the DIAL/MSG key and the 
memory code, will erase the stored number. 
3.08 Outside Dial Tone Restore 
Outside dial tone restore prevents others...

FEATURES 
SECTION 340-100-200 
Issue 3, April 1983 
3.15 Operator’s Recall Time 
The operator’s recall time functions with the hold 
recall time to ensure doubly that no call goes 
unanswered. 
Because of this feature, a C.O. call that has been 
placed on hold will automatically ring back to the 
operator after ringing back to the station, if no action 
at the station was taken within the second program- 
mable hold recall time parameter. 
If the system is in night mode, a call does not return to 
the...

INTER-TEL PRACTICES 
NOTE: If the outside party chooses to hang up while 
you are still split to the intercom call, the 
conference will be dropped. 
To eliminate only yourself from the conference call, 
hang up. The outside party will still be connected to 
the remaining inside phone. 
To drop the second inside party only, place the 
outside party on hold by pressing the HOLD/FWD 
key. 
If the second inside party in a conference goes on- 
hook, presses the HOLD/FWD or certain other keys 
twice, the...

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SECTION 340-100-200 
Issue 3, April 1983 
4.01 Call Transfer 
was transferred to hold and press the XFR/CONF key. 
The call will then appear on hold (medium’flashing 
The call transfer feature allows any C.O. call to be 
line key, 60 IPM) at your station. To establish the 
transferred to any other station in your MPK system, connection, press the line key f!ashing at the medium 
even if the station is busy. rate. 
To transfer a call, answer the call (press the slow 
flashing line key),...