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Innovative Concepts In Entertainment Wacky Ducks Owners And Service Manual
Innovative Concepts In Entertainment Wacky Ducks Owners And Service Manual
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QUICK TROUBLESHOOTING GAME WILL NOT START NO A.C. POWER CHECK POWER AT A.C.RECEPTICLE POWER MODULE SET INCORRECTLY CHECK VOLTAGE SETTING FUSE BAD IN POWER MODULE CHECK OR REPLACE FUSE FUSE BAD ON MAIN P.C. BOARD CHECK OR REPLACE FUSE NO CREDITS INSERT PROPER AMOUNT OF COINS BAD COIN MICRO SWITCH CHECK OR REPLACE MICRO SWITCH BAD TRANSFORMER CHECK TRANSFORMER VOLTAGES BAD GAME HARNESSING CHECK W / METER & REPAIR IF NEEEDED BAD MAIN P.C. BOARD REPAIR OR REPLACE MAIN P.C. BOARD DUCKS WILL NOT MOVE BAD DRIVE MOTOR REPLACE DRIVE MOTOR BAD DRIVE TRANSISTOR REPAIR OR REPLACE MAIN P.C. BOARD NO CREDITS IN GAME ADD CREDITS TO GAME BAD FUSE ON MAIN P.C. BOARD CHECK OR REPLACE FUSE BELT BINDING SEE MANUAL FOR BELT ADJUSTMENT TICKETS WILL NOT DISPENSE BAD TICKET DISPENSER CHECK FOR JAMS OR REPLACE BAD GAME HARNESSING CHECK W / METER & REPAIR IF NEEDED NO TICKETS IN GAME ADD TICKETS TO GAME GAME PROGRAMMED IMPROPERLY RE-PROGRAM TICKET DISPENSE OPTION DUCK MARQUEE W ONT LIGHT CHECK CONTROL UNIT FOR POWER IS SWITCH TURNED ON OR FLASHES INCORRECTLY BAD FUSE ON ROPE LIGHT P.C. BOARD CHECK OR REPLACE FUSE IS LIGHT CONTROL SET CORRECTLY SEE SET-UP FOR DIRECTIONS ROPE LIGHT NOT CONNECTED HOOK UP ROPE LIGHTING ROPE LIGHT BAD OR SHORTED REPLACE ROPE LIGHTING DISPLAY DUCKS WILL NOT BAD LIGHT BULB CHECK AND REPLACE BULB LIGHT OR FLASH OR STAYS BAD HARNESSING CHECK W / METER & REPAIR IF NEEEDED LIT BAD TRANSISTER ON MAIN BOARD REPAIR OR REPLACE MAIN P.C. BOARD FROG DISPLAYS DONT WORK BAD FROG DISPLAY REPAIR OR REPLACE P.C. BOARD OR WORK INCORRECTLY. BAD HARNESSING CHECK W / METER & REPAIR IF NEEEDED EYE LIGHTS DONT FLASH BAD LIGHT BULB REPLACE BULB NO SCORE WHEN DUCKS BAD FROG DISPLAY REPAIR OR REPLACE P.C. BOARD ARE KNOCKED OVER BAD MICRO SWITCH REPLACE MICRO SWITCH MICRO SWITCH WIRE BENT WRONG REBEND WIRE FOR OPTIMUM CONTACT BAD HARNESSING CHECK W / METER & REPAIR IF NEEEDED NO FLORESCENT LIGHTING BAD FLORESCENT BULB REPLACE BULB BAD LIGHT BALLAST REPLACE BALLAST BAD WIRING CHECK W / METER & REPAIR IF NEEEDED NO SOUND OR SOUND LOW BAD SPEAKER REPLACE SPEAKER BAD WIRING CHECK W / METER & REPAIR IF NEEEDED VOLUME SET TOO LOW ADJUST VOLUME (SEE MANUAL) PUNCHING GLOVE DOESNT BAD DRIVE TRANSISTOR REPAIR OR REPLACE MAIN P.C. BOARD WORK OR WORKS SLOWLY BAD THERMAL SWITCH TEST OR REPLACE SWITCH BAD COOLING FAN REPLACE FAN BAD PUSH BUTTON SWITCH CHECK OR REPLACE SWITCH BAD HARNESSING CHECK W / METER & REPAIR IF NEEEDED
REPAIR OPERATIONAL BACKGROUND The WACKY DUCKS game has been designed to be as easy as possible to repair. The duck belt can be easily adjusted while in the game, yet can be removed easily from the game if replacement should ever become necessary. The punching mechanisms have been designed for easy access by simply removing the access covers. TROUBLESHOOTING PHILOSOPHY To find problems with the game, always first check what should be obvious. See that the game is plugged in, and that all of the fuses on the game are good. This includes the fuse that is located INSIDE the power module. Next, check to see that all of the connectors are firmly seated and that none of the wires have been pulled out of them. When trying to find out if specific components are bad or not, try swapping them with components from another player station to see if the problem moves with the component, or stays where it was. This will help you to know if you have a problem with a specific component, or maybe a problem with either the wiring or the Main P.C. Board. Use extreme caution when using probes or voltmeters if the game is powered up. If doing continuity checks, it is important to disconnect the harnessing at both ends, as attached they may yield erroneous results. If a P.C. Board is suspected as the cause of a problem, check to see that all of the components on the board are firmly attached. Pay special attention to any socketed devices. If light bulbs are suspected, swap them with one that is known to work to narrow the problem down to either a bulb or P.C. Board. MECHANICAL REPAIR PUNCHING GLOVE ASSEMBLY OVERVIEW The punching glove system is designed for high reliability and safety. The assembly can be designed with simplicity in mind, as the solenoid is driven for maximum pull in strength. The solenoid is driven by approximately 35 DC volts. This voltage may be higher or lower depending on your A.C. voltage at the wall. The solenoid is fan cooled to allow for higher voltages that will in turn provide the higher pull in strength. Since fan cooling is necessary under a high game play mode, the solenoid is protected by a bi-metal thermal switch that is strapped directly to the solenoid bobbin. This switch assures that if the fan fails, the solenoid power will be shut down before the coil could be damaged. The thermal switch is run IN LINE with the solenoid power. This simple arrangement is very reliable and easy to troubleshoot. TESTING THE COIL TESTING FOR POWER - Disconnect the coil from the connectors. Using a voltmeter, measure that voltage is present during game play if the punch button is pressed. There should be a voltage of 30+ volts D.C. If you do not see this much voltage, but do see some, your meter is probably too slow to see the voltage, as it is only on for approximately 100 milliseconds. If you dont see any voltage at all, the solenoid driver F.E.T. on the main P.C. Board could be bad. It could also be that the push button is not sending a signal to the main P.C. Board. If you see voltage to the coil, but the mechanism wont fire, check that the thermal switch is working correctly. W hen the thermal switch is cool, disconnect the wires from its leads and do a continuity test across the switch terminals. You should see continuity. If you dont, the switch needs to be replaced.
REPAIR If you see that the thermal switch is good, check to see that the coil and the diode on the coil are good. Disconnect the coil and unsolder 1 side of the diode. Do a resistance check to see that there is infinite resistance in one direction. If there is no resistance in either direction the diode is bad. If the diode is bad, there is also a chance that the drive transistor and / or fuse could be bad as well. If the diode tests good, check to see the resistance of the coil. It should measure approximately 3.8 ohms. This resistance will vary some depending on the temperature of the coil. If the resistance is significantly more or less, the coil should be replaced. COIL REPLACEMENT 1. Remove the 2 bolts that hold the punching mech cover in place. 2. Disconnect the micro switch assembly from the push button and remove the cover. 3. Remove the 2 square drive screws that hold the cardboard fan shroud in place. 4. Remove the wires that attach to the solenoid. 5. Remove the 4 screws that hold the assembly into the cabinet. NOTE: IF THERE ARE SPACERS TO ADJUST THE SOLENOID ANGLE BETW EEN THE PUNCHER BRACKET AND CABINET, BE SURE TO USE THEM IN THE SAME PLACE WHEN REASSEMBLING THE GAME.
REPAIR 6. Remove the hex nuts that secure the 2 long shoulder bolts to the puncher mounting bracket. Unscrew the two shoulder bolts from the puncher mounting bracket. The puncher assembly should now be able to be removed. 7. Remove the 2 screws that hold the coil retaining bracket to the puncher bracket. The solenoid may now be removed. 8. Assemble in the reverse order. NOTE: WHEN RE-ASSEMBLING THE PUNCHER ASSEMBLY, BE SURE TO USE LOCK-TITE ON THE SHOULDER BOLT THREADS AND RETAINING NUTS. DUCK BELT ASSEMBLY ADJUSTMENT AND REPAIR There are two different adjustments that should be occasionally performed on the belt assembly. The first is an adjustment to get the proper amount of tension to the duck belt. This is important to prevent the ducks from hanging too low on the bottom of the belt, and to help insure proper tracking. The second type of adjustment is to set the tracking accurately to the center of the belt board. NOTE: BOTH OF THE ABOVE ADJUSTMENTS ARE NECESSARY W HEN THE BELT NO LONGER RUNS CENTERED ON THE BELT BOARD OR W HEN REPAIRS TO THE DUCK BELT ASSEMBLY ARE PERFORMED. MOTOR REPAIR 1. Turn off A.C power 2. Remove cover glass by removing the 4 Allen screws that hold the glass retainer. GLASS RETAINER 3. Remove the Masonite pond covers that are held in place with Velcro. 4. Remove the wires that are connected to the D.C. motor. NOTE: MARK THE WIRES TO BE SURE THE MOTOR DOES NOT RUN BACKWARDS WHEN THE GAME IS POW ERED BACK ON. IF THE BELT RUNS BACKWARDS THE BELT COULD BE SEVERELY DAMAGED. MOTOR WIRES ON THIS END CONVEYOR MOUNTING BOLTS ARE LOCATED IN THIS AREA ON BOTH SIDES 5. Remove the 4 bolts that hold the belt assembly into the game. 6. Remove the belt assembly from the game. BE CAREFUL NOT TO SCRATCH THE GAME WHEN REMOVING THE ASSEMBLY. Place the assembly on a suitable work surface.
REPAIR 7. Loosen the 4 adjusting bolts on BOTH ends of the assembly to loosen up the duck belt. LOOSEN THESE SCREWS (BOTH SIDES) 8. On the DRIVE MOTOR SIDE of the assembly, pull the belt to the side and loosen the 2 Allen set screws that hold the drive roller to the motor shaft. 9. Loosen the Allen set screws that holds the small roller bearing to the motor shaft. 10. Remove the 4 screws and nuts that hold the motor to the assembly. 11. RE-ASSEMBLE IN THE REVERSE ORDER. 12. NOTE: TIGHTEN THE SCREWS THAT HOLD THE MOTOR TO THE ASSEMBLY JUST TIGHT ENOUGH TO JUST SQUEEZE THE GASKETING MATERIAL. OVER TIGHTENING COULD CAUSE SHAFT MIS- ALIGNMENT AND / OR EXCESSIVE MOTOR NOISE. 13. FOLLOW THE DUCK BELT ADJUSTMENT PROCEDURES AT THE END OF THIS SECTION. BELT REPLACEMENT 1. Turn off A.C power 2. Remove cover glass by removing the 4 Allen screws that hold the glass retainer. 3. Remove the Masonite pond covers that are held in place with Velcro. 4. Remove the wires that are connected to the D.C. motor. NOTE: MARK THE WIRES TO BE SURE THE MOTORDOES NOT RUN BACKWARDS WHEN THE GAME IS POW ERED BACK ON. IF THE BELT RUNS BACKWARDS THE BELT COULD BE SEVERELY DAMAGED. 5. Remove the 4 bolts that hold the belt assembly into the game. 6. Remove the belt assembly from the game. BE CAREFUL NOT TO SCRATCH THE GAME WHEN REMOVING THE ASSEMBLY. Place the assembly on a suitable work surface. 7. Loosen the 4 adjusting bolts on BOTH ends of the assembly to loosen up the duck belt. 8. On the DRIVE MOTOR SIDE of the assembly, pull the belt to the side and loosen the 2 Allen set screws that hold the drive roller to the motor shaft. SET SCREWS UNDER BELT BEARING SET SCREW 9. Loosen the Allen set screw that holds the small roller bearing to the motor shaft. 10. Remove the 4 screws and nuts that hold the motor to the assembly.
REPAIR MOTOR MOUNTING SCREWS 11. On the IDLER ROLLER side of the assembly, pull the belt to the side and loosen the 2 Allen set screws that hold the drive roller to the motor shaft. 12. Loosen the Allen setscrews that hold the idler roller shaft and slide the shaft out. LOOSEN THESE SCREWS 13. Remove the 4 adjusting bolts on both ends of the assembly, separate the end brackets and remove the belt. 14. RE-ASSEMBLE IN THE REVERSE ORDER. 15. NOTE: TIGHTEN THE SCREWS THAT HOLD THE MOTOR TO THE ASSEMBLY JUST TIGHT ENOUGH TO JUST SQUEEZE THE GASKETING MATERIAL. OVER TIGHTENINGCOULD CAUSE SHAFT MIS- ALIGNMENT AND / OR EXCESSIVE MOTOR NOISE. 16. FOLLOW THE DUCK BELT ADJUSTMENT PROCEDURES AT THE END OF THIS SECTION. DUCK BELT ADJUSTMENT 1. PRELIMINARY ADJUSTMENT - Loosen the 4 bolts that hold the duck belt assembly to the cabinet. They should be loose enough that the entire unit can be slid back and forth easily. 2. Loosen the eight bolts that are used to tighten the belt. There are 4 bolts on each end. 3. Loosen the bolts that secure the roller bearings to the assembly, and re-tighten them at the midpoint of their adjustment slots. 4. Tighten the bolts on the idler roller end of the assembly about ½ from the innermost position. 5. Pull on the motor end of the assembly to remove slack from the belt. 6. NOTE: WHEN THE BELT SLACK IS ADJUSTED PROPERLY THERE W ILL BE NO MORE THAN 2 INCHES OF DROOP ON THE BOTTOM SIDE OF THE BELT. 7. If there is more than 2 inches, retighten the belt. 8. FINAL ADJUSTMENT - Start a game and notice how the belt track. 9. If the belt tracks to one particular side, loosen the bolts that adjust the roller bearings and move the roller in or out for proper tracking. This can be done during a game when the belt is moving, if done carefully. 10. It may be necessary to adjust both ends once or twice to get the optimum tracking.
REPAIR 11. NOTICE: DO NOT LET THE BELT DRAG ACROSS THE DUCK-UP RAMPS. THIS COULD CAUSE DAMAGE OR FRAYING OF THE BELT MATERIAL OR COULD DAMAGE THE SEWN BELT SEAM. BULB REPLACEMENT ROPE LIGHT 1. Remove the W ACKY DUCKS sign from the front of the game. 2. Disconnect the rope light connector and the 2-wire speaker harness. DISCONNECT WIRES HERE 3. Remove the W ACKY DUCKS marquee from the game by removing the 5 bolts and washers that hold it to the cabinet. 4. Remove the speaker (duck feet) from the marquee. REMOVE BOLTS FROM DUCK FEET & DUCK PROFILE 5. Remove the duck graphic from the marquee.6. The rainbow plastic will now come off of the marquee. Replacement of the rope light is now possible. ROPE LIGHT 7. Re-assemble in reverse order. FLASHING DUCKS 1. Remove the W ACKY DUCKS sign from the front of the game. 2. Unscrew the single wood screw that holds the light socket in from THE BOTTOM of the duck. REMOVE THIS SCREW 3. DO NOT REMOVE THE DUCK BY PULLING ON IT. IT IS GLUED IN PLACE AND IS NOT MEANT TO BE REMOVED. IF IT IS REMOVED BY MISTAKE, IT MUST BE RE-FASTENED USING SILICONE ADHESIVE ONLY. 4. Re-assemble in reverse order.
REPAIR FROG EYES 1. Untwist bulb socket from rear of frog P.C. Board. BULB SOCKETS 2. Replace bulb. 3. Re-insert socket into board and check for proper operation. ELECTRICAL / ELECTRONIC REPAIR MAIN P.C. BOARD 1. Turn off all A.C. power and remove the power cord from the A.C. receptacle. 2. Remove the W ACKY DUCKS sign from the front of the game. 3. Remove all of the P.C. Board connectors, noting where each one connects onto the board. 4. Remove the 4 hex fasteners that connect the board to the cabinet. 5. Re-assemble in reverse order. FROG DISPLAY BOARD 1. Remove the cover glass retainer by removing the 4 Allen head screws, and remove the cover glass.2. Unplug the frog display board. 3. Remove the 3 screws that hold the P.C. Board to the frog display. 4. Re-assemble in the reverse order. MAINTENANCE Maintenance is easy, as the game requires very little service under normal use. For your customers to get the greatest enjoyment from the game, please perform the following periodically: Clean the cabinet with soapy water or a commercial cleaner such as Fantastik or Formula 409. Do not use any chemicals such as alcohol, benzene, or paint thinners that could damage the finish. Finish cleaning the cabinet by applying a good quality spray furniture polish. Clean the glass with a good quality glass cleaner. Adjust the Duck Belt to assure proper tracking and operation. Clean the coin mechs with a soapy water solution to remove dirt and grime. Clean the push buttons if they become sticky in use. Clean dirt and grime from the punching mechanisms if they become sluggish. NOTE: DO NOT USE ANY LUBRICANT ON THE PUNCHING MECHANISMS, AS THIS WILL ONLY ATTRACT DIRT, WHICH WILL BIND, AND SLOW THE UNITS. If the punching mechanisms still respond sluggishly after cleaning, check you’re A.C. line voltage to be sure it matches the way your game is set. IF YOU HAVE ANY QUESTIONS REGARDING THE PROGRAMMING OPTIONS, PLEASE CONTACT OUR SERVICE DEPARTMENT PHONE: 1-716-759-0360 FAX: 1-716-759-0884 E-MAIL: [email protected]
WACKY DUCKS SERVICE NOTICE Dear Customer, It has come to our attention that the software originally shipped in the WACKY DUCKS games has an error in the code that can cause improper operation. In the RANDOM TICKET mode, under some circumstances the second game played after power up may not end. Also, some programming modes or ticket payouts in either the Random Ticket or Timed game may not work correctly. The included code (version WK U5 2.1 and WK U6 2.1) will correct the above mentioned problems. Please note that the programming instructions in your service manual will work correctly with the new software. We sincerely apologize for any inconvenience this may have caused you. INSTALLATION 1. TURN OFF A.C. POWER 2. Remove the WACKY DUCKS backlit sign by turning the two retaining locks, then lift and pull the sign from the game. This will access the Main P.C. Board. 3. Remove the E-Proms from the Main P.C. Board using a suitable chip puller, or carefully remove by gently prying with a small flat blade screwdriver. 4. Insert the replacement E-Proms. Please note that the U5 and U6 chip designations will match the marked locations on the P.C. Board. Please note there are 2 empty sockets that are not used. Be sure the notch on the chip matches the notch on the socket. Be sure all of the pins on the chip are inserted correctly into the socket, and are not bent over. 5. Re-assemble, test, and program your game as desired. IF YOU HAVE ANY QUESTIONS OR COMMENTS, PLEASE CONTACT OUR SERVICE DEPARTMENT AT 1-716-759-0360
EPROM REPLACEMENT To replace the EPROM(s) on the Main Printed Circuit Board, do the following: 1. Turn the power off 2. Remove the Wacky Ducks™ sign on the front of the game by rotating the two locks, and lifting up on them. Once the sign is removed, the Main Printed Circuit Board is now accessible 3. Locate the position(s) of the EPROM(s) currently in the game 4. With a flat bladed screwdriver, carefully pry up the EPROM from both ends so that it can be removed by pulling straight up 5. Insert the new EPROM into the socket on the board 6. Be sure to align the notch on the end of the EPROM with the notch on the EPROM socket 7. Replace the Wacky Ducks™ sign 8. Turn the power on 9. Re-program as necessary LOCKS EPROMS