IBM Thinkpad X30 X31 Manual

Related service information
This section provides information about the following:
v“Service web site”
v“Restoring the preloaded system (for X30 series)”
v“Recovering the hard disk to original contents (for X31
series)”on page 30
v“Passwords”on page 32
v“Power management”on page 35
Service web site
When the latest maintenance diskette and the system
program service diskette become available, a notice will be
posted onhttp://www.ibm.com/pc/partner/infotips
Restoring the preloaded system (for
X30 series)...

computer. Make a Recovery Repair diskette and save it for
future use. To make a Recovery Repair diskette, do the
following:
1. Shut down and restart the computer.
2. At the prompt, press F11. (The option to press F11
appears for only a few seconds. You must press F11
quickly.) The Product Recovery program main menu
opens.
Note:If you are prompted to select the operating
system, select one you want to recover. Then
the Product Recovery program main menu
opens.
3. SelectSystem Utilitiesfrom the main menu....

6. When the Product Recovery program finishes running,
the computer will restart with the pre-installed operating
system, drivers, and software.
Using the recovery CDTo create the service partition and install the preloaded
system from the recovery CD, do the following:
To create the service partition:
1. Erase all partitions on the hard-disk drive, using FDISK
or a similar application.
2. Boot with the recovery CD (and the boot diskette if
required.)
3. Following message is displayed:“Your computer...

10. On each of the next three windows, press the Y key.
11. Follow the prompts to complete the recovery.
To use the Recovery Repair diskette:
1. Shut down and turn off the computer.
2. Insert the Recovery Repair diskette into the drive, and
then turn on the computer.
3. Follow the on-screen instructions.
Recovering the hard disk to original
contents (for X31 series)
Recovering the hard disk using Access IBM
Predesktop Area
Hard disk of ThinkPad computer you are servicing has a
hidden, protected area for...

blue Access IBM button to open the Access IBM
Predesktop Area:“To interrupt normal startup, press
the blue Access IBM button.”
4. Double-clickRecover to factory contents.
5. Follow the instructions on the screen.
6. When the recovery process finishes, the computer will
restart with the pre-installed operating system, drivers,
and software.
Recovering the hard disk using the
recovery CD
Ordering the recovery CDWhen the hard-disk drive is replaced because of a
failure, no Access IBM Predesktop Area is on...

vFollow the prompts. You may be prompted to
change CDs.
vWhen the process is complete, the system reboots.
Continue to step 6 to install preloaded system.
Install preloaded system from CD:
7. Boot with the recovery CD (and the boot diskette if
required.)
8. If the hard-disk drive is blank, the following message
is displayed:“Your computer originally included a
Product Recovery program ... Reinstall the
Product Recovery program? (Y/N) [ ]”.
vTo install the service partition, go to step 4.
vTo preload the...

Note:There are two modes for the HDP:User onlyand
Master + User. TheMaster + Usermode requires
two HDPs; the system administrator enters both in
the same operation. The system administrator then
provides the user HDP to the system user.
Attention:If the user HDP has been forgotten, check
whether a master HDP has been set. If it has, it can be
used for access to the hard-disk drive. If no master HDP is
available, IBM does not provide any services to reset
either the user or the master HDP, or to recover...

3. SelectPassword, using the cursor keys to move down
the menu.
4. SelectPower-On Password.
5. At the Enter Current Password field, enter the SVP.
6. When the Enter New Password field opens, leave it
blank and press Enter twice.
7. In the Changes have been saved window, press Enter.
8. Press F10; then, in the Setup confirmation window,
selectYe s.
For X31 series:
1. Turn on the computer; then, while the“To interrupt
normal startup, press the blue Access IBM button”
message is displayed at the lower-left...

6. Enter the master HDP; then leave the New Password
field blank and press Enter twice.
7. Press F10.
8. SelectYe sin the Setup Configuration window.
Both user HDP and master HDP will have been
removed.
For X31 series:
1. Turn on the computer; then, while the“To interrupt
normal startup, press the blue Access IBM button”
message is displayed at the lower-left of the screen,
press the Access IBM button.
2. Enter the SVP. SelectStart setup utility.
3. SelectSecurity, using the cursor keys to move down
the...

vThe LCD backlight turns off.
vThe hard-disk drive motor stops.
3. If the time set on the“Turn off monitor”timer in the
operating system expires,
vThe LCD backlight turns off.
To end screen blank mode and resume normal operation,
press any key.
Standby modeWhen the computer enters standby mode, the following
events occur in addition to what occurs in screen blank
mode:
vThe LCD is powered off.
vThe hard-disk drive is powered off.
vThe CPU stops.
To enter standby mode, press Fn+F4.
Note:You can change the...