HP Scitex FB700 User Manual

Table A-5  Printer power specifications (continued)
Input frequency 50/60 Hz
Maximum load current 12 A
Required electrical circuit (North America/
Japan)200–240 VAC, 20 Amps, 60 Hz, single phase, with NEMA L6-20R locking
wall receptacle
NEMA L6-20R
Receptacle
G
X
Y
Required electrical circuit (Europe)230 VAC, 16 Amps, 50 Hz, single phase, with CEE 7/4 or CEE 7/7 wall
receptacle
CEE 7/4 CEE 7/7
ENWWPower 85
 

Table A-5  Printer power specifications (continued)
Required power cord The printer can use any of the following 4.5 m (14.8 ft) power cords:
●USA: HP part number 8120–6903
●Europe: HP part number 8120–6899
●Cord without connector to electric outlet (for use with customer-
supplied connector): HP part number 8120–6895
Optional auxiliary power for ink system vacuum When configured as shipped, if the power cord to the printer is removed,
power to the ink system vacuum is removed. If the printer standby...

B Troubleshooting
This appendix explains how to prevent and diagnose printing problems and provides information
about getting help from Hewlett-Packard.
For other software-specific troubleshooting procedures, refer to your application software
documentation or the other documentation listed on page iv of this manual.
●
Troubleshooting checklist
●
Warranty claims
●
CallMe@hp
●
HP Customer Care
Troubleshooting checklist
Before you troubleshoot your printer, make sure that it is properly installed as...

●Your computer may not be working properly. Run an application that you know works
correctly and print to be sure.
●The computer’s port may not be working properly. Print to another output device that you
know works correctly (and is not connected to the RIP) to check this.
5.Is the print quality good?
YES: Then the problem is not covered in this checklist. Contact Technical Services. NO: Check
the following:
●Banding or general poor image quality — the printheads may need to be calibrated (see
Calibrate...

communication between your third-party support and HP, but again only at the request of an HP
support representative.
Refer to the documentation CD-ROM disc that comes with the printer for more information:
●CallMe@hp Network Security Guide, which discusses the technology used in CallMe@hp as it
relates to network security concerns
●Getting Started with CalMe@hp, which provides an explanation and examples of how the
features of CallMe@hp work.
HP Customer Care
In case of any question or problem, you...

Honduras: 800 0 123 / 1 800 711 2884
Mexico: 52 55 5258-9922
Nicaragua: 1 800 0164 / 800 711 2884
Panama: 001 800 711 2884
Peru: 511 411 2443 / 0 800 10111
El Salvador: 800 6160
Venezuela: 58 212 278 8666 / 0 800 474 68368
CC LAR Nextel: (5255) 1088 0884; ID 52*20115*51
CC LAR e-Mail: [email protected]
CC LAR Fax: +52 55 5258 6377
90 Appendix B   Troubleshooting ENWW
 

C Image quality tips 
Startup and check jet health
This section shows you how to configure your printer for best quality printing.
Start with the printer in good working order
These techniques will be much less likely to work if you are not using a printer that is in good working
order:
●The printer was properly installed by an HP-authorized service technician, in a facility and
environment that meets HP specifications as published in the Site Preparation Guide.
●The printer has the latest version of the...

these are indicated by an asterisk (*). All other Media Wizard entries are user-generated and can
be modified when needed.
●Configure and load media as described in 
Configure media on page 9.
●Wipe down synthetic media with isopropyl alcohol (IPA) before printing to reduce static charge,
and remove fingerprints and dust, which could become visible in the print.
Check jet health
At the beginning of the days printing, verify that all of the inkjets are either firing or have been
substituted by another...

Choose a color profile
●Select the profile that matches the media name, or most closely matches the material, you are
using.
●For accurate color matching, perform a color calibration (linearization) at least once for each
media.
Color matching
The accuracy of color reproduction by the printer is the result of the interaction of numerous factors,
listed below. Correction of errors in color reproduction may involve adjustments in more than one of
these factors.
●Installation and initial calibrations...

94 Appendix C   Image quality tips ENWW