HP Rt3000 Instruction Manual
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Power management 51 Power management Power management software HP Power Manager software ensures maximum power reliability of computer systems through comprehensive control of UPSs. The easy -to -use browser interface enables novice users to configure and manage power protecti on settings. To download the latest version of HP Power Manager software, see the HP website (http://www.hp.com/go/rackandpower ). NOTE: To install and configure the software, see the software user guide. The software user guide is available for download from the HP website ( http://www.hp.com/go/rackandpower ). HP Power Manager: • Does not require complex management systems, which simplifies deployment, conf iguration, and management of UPS -protected environments. • Manages a graceful shutdown of attached devices during utility power failures. • Prioritizes the timing of attached load device shutdowns. • Shuts down and reboots any UPS and attached load devices based on a user-specified schedule. • Customizes alert generation with modifiable dialog boxes, command execution, and email and broadcast messages. • Monitors the status of the UPS and reports alarms. • Displays a power log for analysis. • Manages independent UPS load segments to provide separate power control of attached load devices. • Delays reboot by load segment after a power outage to sequence the startup of system components.
Troubleshooting 52
Troubleshootin g
LED troubleshooting
Utility
LED On
Batter
y LED
On
Bypas
s LED
Self
Test
LED
Battery
Fault
LED
Site
Wiring
Fault
LED
Over
Temp
LED
Overloa
d LED
Condition
On—
Load
10% On—
Load
>25%
On—
Load
>50%
On—
Load
>75%
Off
UPS is in Operate mode (on
page 38)
Flashin
g Off
Off Off * * * Off
UPS is in Standby mode (on
page 38)
Off Off On
On—
Load
>10% On—
Load
>25%
On—
L
oad
>50% On—
Load
>75%
Off
UPS is in Auto -Bypass mode
(on page 39)
Flashin
g Flashin
g
Flashin
g
Off
Off Off Off Off
UPS is in Converter Off mode
(on page 54)
Off Off Off Off Off Off Flashing Flashing
General alarm condition (on
page 54)—UPS is in Auto -
Bypass mode
On Off
Flashin
g *
* * * *
Bypass is out of range (on
page 55)
* Off * Off Flashing * * *
Battery condition (on page
55) —Batteries are
disconnected or battery test
failure
Off
Flashin
g Off
Off Off Off Off Off
Low battery (no utility power)
(" UPS is on battery " on page
55)
Troubleshooting 53 Off On Off On— Battery capacity 25% On— Batt ery capacity >50% On— Battery capacity >75% Off UPS is on battery (on page 55) —No utility power * * * Off * * Flashing * Overtemperature condition (on page 56) Off Off On Flashing Flashing Flashing Flashing Flashing Internal UPS fault condition (on page 56) Flashin g Off Off Flashing Flashing Flashing Flashing Flashing REPO condition (on page 56) * Off * Off * Flashing * * Site wiring condition (on page 56) * Off * On On On On Flashing Overload condition (on page 57) —UPS power capacity is exceeded with no other faults * Off * Off * * * Flashing Overload condition (on page 57) —UPS power capacity is exce eded while other faults exist Off On Off On— Battery capacity 25% On— Battery capacity >50% On— Battery capacity >75% Flashing Overload condition (on page 57) —UPS power capacity is exceeded while on battery with no other faults Off On Off Off Off Off Flashing Flashing Overload condition (on page 57) —UPS power capacity is exceeded while on battery with overtemperature fault Off Flashin g Off Flashing Flashing Flashing Flashing Flashing Unit is powering down Flashin g Flashin g Flashin g Flashing Flashing Flashing Flashing Flashing Checksum failure error (on page 57) * This LED can be in any state. For the location of individual LEDs, see " UPS front panel LED indicators (on page 8 )." UPS is in Auto -Bypass mode The UPS transfers from Operate mode (on page 38 ) to Auto-Bypass when one of the following fault conditions is detected: • Inverter AC over voltage • Inverter AC under voltage • Rectifier input over current • Inverter output over current • Inverter fault • Heat sink over temperature • Fan failure
Troubleshooting 54 • Overload The load is supported, but not protected while in Auto -Bypass mode. Action : 1. If power management software is b eing used, check the log files to obtain specific error information to help identify the problem. For more information about the causes of a general fault condition, see the HP Power Manager user guide available for download from the HP website (http://www.hp.com/go/rackandpower ). 2. Verify that no blockage of airflow to the front bezel and rear panel exists. UPS is in Converter Off mode Fault conditions cause the UPS to transfer to Converter Off mode from Standby mode (on page 38 ) only. If the UPS is powering the load, fault conditions cause the UPS to transfer to Auto -Bypass mode instead. If a fault condition exist and the UPS is running in Auto -Bypass mode (on page 39 ), press the Off button to transfer the UPS to Converter Off mode. The load is not supported while in Converter Off mode. The following fault conditions trigger Converter Off mode: • Inverter AC over voltage • Inverter AC under voltage • Rectifier input over current • Inverter output over current • Inverter fault • Heat sink over temperature Action: 1. If power management software is being used, check the log files to obtain specific error information to help identify the problem. For more information about the causes of a general fault condition, see the HP Power Manager user guide available for download from the HP website (http://www.hp.com/go/rackandpower ). 2. Verify t hat no blockage of airflow to the front bezel and rear panel exists. General alarm condition Action: 1. If power management software is being used, check the log files to obtain specific error information to help identify the pr oblem. For more information about the causes of a general alarm condition, see the HP Power Manager user guide available for download from the HP website (http://www.hp.com/go/rackandpower ). 2. Check the batte ries: a. Allow the UPS batteries to charge for 24 hours.
Troubleshooting 55
b.
If the Battery Fault LED is red, replace the batteries (" UPS battery replacement procedure " on
page 46).
3. Reduce the load:
a. Power down the UPS (" Powering down the UPS " on page 42).
b. Remove one or more load devices to reduce the power requirements.
c. Wait at least 5 seconds and restart the UPS.
d. If the condition persists, verify that the load devices are not defective.
4. Allow the UPS to cool:
a. Power down the UPS (" Powering down the UPS " on page 42).
b. Clear vents and remove any heat sources.
c. Verify that the airflow around the UPS is not restricted.
5. Wait at least 5 minute s and restart the UPS.
6. If the condition persists, contact an HP authorized service representative.
Bypass is out of range
The input voltage is not within ±12 percent of nominal voltage.
The UPS is receiving utility power that might be unstable or in brownout conditions. The UPS continues to
supply power to the connected equipment. If conditions worsen, the UPS might switch to battery power.
Bypass out of range is only a status and does not keep the UPS from transferring to Auto-Bypass mode (on
page 39).
Action:
1. Check the input voltage and reconfigure the UPS (" Configuring the UPS " on page 40).
2. Contact a qualified electrician to verify that the utility power i s suitable for the UPS.
Battery condition
Action:
1. Install the battery module. If the battery module is already installed, remove and reinsert the module.
2. Allow the UPS batteries to charge for 24 hours.
3. If the LED does not turn off, replace the batteries (" UPS battery replacement procedure " on page 46).
4. If the condition persists, contact an HP authorized service representative.
UPS is on battery
Action:
1. Save fil es and shut down connected equipment.
2. Allow the UPS batteries to charge for 24 hours.
Troubleshooting 56
Input voltage is out of range
Action:
1. Check the input voltage and reconfigure the UPS (" Configuring the UPS " on page 40).
2. Contact a qualified electrician to verify that the utility power is suitable for the UPS.
Overtemperature condition
Possible cause: The UPS internal temperature is too high, or a fan has failed.
Action :
1. Power down the UPS (" Powering down the UPS " on page 42).
2. Allow the UPS to cool:
a. Clear vents and remove any heat sources.
b. Be sure that the that the airflow around the UPS is not restricted.
3. Wait at least 5 minutes, and the n restart the UPS.
4. If the condition persists, contact an HP authorized service representative.
Internal UPS fault condition
Action :
1. Power down the UPS (" Powering down the UPS " on page 42).
2. If the condition persists, contact an HP authorized service representative.
REPO condition
Action:
• If the remote switch is closed, then open the switch to enable power to the output receptacles.
• If the condition occurred while reconnecting a disconnected REPO port, then verify the polarity of the
REPO connector pins.
For more information about REPO ports, see " Connecting the REPO port (on page 21 )."
Site wiring condition
Action: Contact a qualified electrician to be sure that:
• The utility power receptacle is grounded.
• There is a ground wire in the UPS power cord.
• The line and neutral wires are not reversed in the wall outlet.
Troubleshooting 57
O verload conditi on
All the load LEDs are illuminated.
Action :
1. Power down the UPS (" Powering down the UPS " on page 42).
2. Remove one or more load devices to reduce the power requirements.
3. Wait at least 5 seconds and restart the UPS.
4. If the condition persists, verify that the load devices are not defective.
Checksum failure error
A Checksum failure error occurs when executing a bad load sequence, or having an incorrect EEPROM
map while loading software through the serial or USB port.
Action:
1. Rerun the firmware upgrade.
2. If the condition persists, contact an HP authorized service representative.
UPS does not start
Action:
1. Be sure that the power cord is plugged in to a utility power receptacle.
2. Check the power source at the utility power receptacle.
Low battery shutdowns
Ungraceful shutdown of attached servers occurs when the UPS is in a low battery condition.
Action :
1. Verify that the power management software is not delaying the shutdown of attached servers when
the UPS is in a low battery condition.
2. Allow the UPS batteries to charge for 24 hours.
3. If the Battery Fault LED is red, replace the batteries (" UPS battery replacement procedure " on page
46 ).
U PS does not provide the expected backup time
Action:
1. If the Overload LED (" UPS front panel controls " on page 8) is illuminated, remove one or more load
devices to reduce the power requirements.
2. Power down the UPS (" Powering down the UPS " on page 42).
3. Allow the UPS batteries to charge for 24 hours.
4. Initiate a self -test (" Initiating a self -test " on page 41 ).
Troubleshooting 58
5.
During extended power outages, save your work, power down the load devices, and then power
down the UPS (" Poweri ng down the UPS " on page 42) to conserve battery power.
UPS frequently switches between utility and battery
power
Action:
1. Check the input voltage and reconfigure the UPS (" Configuring the UPS " on page 40).
2. Contact a qualified electrician to verify that the utility power is suitable for the UPS.
Specifications 59 Specifications UPS physical specifications Parameter Value Height 8.9 cm (3.5 in) Depth 63.5 cm (25 in) Width 44.5 cm (17.5 in) Weight 37 kg (82 lb) ERM physical specifications Parameter Value Height 8.9 cm (3.5 in) Depth 63.5 cm (25 in) Width 44.5 cm (17.5 in) Weight 55 kg (122 lb) UPS input specifications UPS model Utility voltage frequency (Hz) Available settings utility voltage (VAC) Branch circuit rating (A) Line cord R/T3000 NA/JPN 50/60 100, 110, 120, 127 30 Nondetachable power cord with NEMA L5 -30 plug R/T3000h NA/JPN 50/60 200/2081, 220, 230, 240 20 Nondetachable power cord with NEMA L6 -20 plug R/T3000 INTL 50/60 200/208, 220, 230, 240 16 Detachable power cord with country-specific plug 1 The output voltage is 204 for this setting. UPS output spe cifications UPS model Load segment Output receptacles R/T3000 NA/JPN 1 2 x 5-20T 1 x L5 -30R
Specifications 60 UPS model Load segment Output receptacles 2 2 x 5-20T R/T3000h NA/JPN 1 3 x IEC-320- C13 1 x IEC -320- C19 1 x L6 -20R 2 3 x IEC-320- C13 1 x IEC -320- C19 R/T3000 INTL 1 3 x IEC-320- C13 1 x IEC -320- C19 2 3 x IEC-320- C13 1 x IEC -320- C19 Power protection specifications UPS model VA Nominal power rating (W) Nominal voltage setting R/T3000 NA/JPN 2880 2700 100, 110, 120, 127 R/T3000h NA/JPN 3300 3000 204, 220, 230, 240 R/T3000 INTL 3300 3000 204, 220, 230, 240 Output tolerance specifications Source of power Regulation Utility power (nominal range) - 10% to +6% of nominal output voltage rating (within the guidelines of the Computer Business Equipment Manufacturers Association) Battery power ±5% of nominal output voltage rating Output feature specifications Feature Specification Online efficiency 94% nominal input voltage Voltage wave shape Sine wave; 5% THD with typical PFC load Surge suppression 300J via MOVs Noise filtering EN 55022 line filter for normal and common mode use