HP Proliant Dl580 Generation 5 User Guide

							
 
 
HP ProLiant DL580 Generation 5 Server 
User Guide 
 
Part Number 453878-002 
September 2008 (Second Edition)  
						

							
 
 
© Copyright 2007 Hewlett-Packard Development Company, L.P. 
The information contained herein is subject to change without no
tice. The only warranties for HP products and services are set forth in the express 
warranty statements accompanying such produc ts and services. Nothing herein should be construed as constituting an additional w arranty. HP 
shall not be liable for technical or editorial errors or omissions contained herein. 
Microsoft, Windows, Windows Server 2003, and Windows NT ar e U.S. registered trademarks of Microsoft Corporation. 
Intended audience 
This document is for the person who installs, adminis ters, and troubleshoots servers and storage systems. 
HP assumes you are qualified in the servicing of co mputer equipment and trained in recognizing hazards 
in products with hazardous energy levels.  
						

							
 
Contents 3 
Contents 
Component iden tification ........................................................................\............................... ........ 7 
Front panel components ........................................................................\................................. .................... 7 
Front panel LEDs and buttons ........................................................................\........................... ................... 8 
Systems Insight Display ........................................................................\................................ ...................... 9 
Rear panel components ........................................................................\.................................. .................. 10 
Rear panel LEDs and buttons........................................................................\............................ ................. 11 
Power supply LED ........................................................................\....................................... ..................... 12 
System board components ........................................................................\................................ ................ 13 
SPI board components ........................................................................\................................... ........ 14 
System maintenance switch ........................................................................\.............................. ....... 14 
FBDIMM slot locations ........................................................................\.................................. ................... 15 
SAS device numbers ........................................................................\..................................... ................... 16 
SAS hard drive LEDs ........................................................................\.................................... .......... 17 
SAS hard drive LED combinations ........................................................................\........................ .... 17 
Battery pack LEDs ........................................................................\...................................... ...................... 18 
Fan locations ........................................................................\.......................................... ........................ 20 
Operations........................................................................\............................................. ............ 21 
Power up the server ........................................................................\.................................... ..................... 21 
Power down the server........................................................................\.................................. ................... 21 
Extending the server from the rack ........................................................................\..................... ................ 21 
Removing the access panel ........................................................................\.............................. ................. 23 
Accessing the Systems Insight Display ........................................................................\.................. .............. 24 
Removing the system battery ........................................................................\............................ ................. 24 
Setup........................................................................\.................................................. ............... 26 
Optional installation services ........................................................................\......................... ................... 26 
Rack planning resources..............................................................\.......................................... ................... 26 
Optimum environment ........................................................................\.................................... .................. 27 
Space and airflow requirements ........................................................................\......................... ..... 27 
Temperature requirements........................................................................\............................... ........ 27 
Power requirements ........................................................................\..................................... .......... 28 
Electrical grounding requirements ........................................................................\...................... ...... 28 
Rack warnings ........................................................................\.......................................... ...................... 29 
Identifying the contents of the server shipping carton........................................................................\. ........... 29 
Installing hardware options........................................................................\............................ ................... 29 
Setting up a tower model server ........................................................................\........................ ................ 30 
Installing the server into the rack........................................................................\.................... .................... 31 
Powering up and configuring the server ........................................................................\................. ............ 31 
Installing the operating system..........................................................\...................................... ................... 32 
Registering the server ........................................................................\................................. ...................... 32 
Hardware options installation........................................................................\.......................... ..... 33 
Introduction ........................................................................\........................................... ......................... 33 
Processor options ........................................................................\...................................... ...................... 33 
Removing the processor memory module ........................................................................\.................. 3 3 
Installing a processor ........................................................................\................................. ............ 35  
						

							
 
Contents 4 
Memory options ........................................................................\......................................... ..................... 39 
Memory configurations........................................................................\.................................. ......... 39 
Advanced ECC memory ........................................................................\.................................... ..... 40 
Online spare memory configuration ........................................................................\...................... ... 41 
Mirrored memory configuration ........................................................................\.......................... ..... 42 
Installing FBDIMMs ........................................................................\..................................... ........... 42 
Installing optional memory expansion boards ........................................................................\............ 43 
Hot-plug SAS hard drive options ........................................................................\........................ ............... 44 
Installing a hot-plug SAS hard drive ........................................................................\................... ...... 44 
Installing the drive cage ........................................................................\.............................. ........... 45 
Tape drive ........................................................................\............................................. ......................... 49 
Redundant hot-plug power supply option ........................................................................\................. ........... 52 
Battery-backed write cache ........................................................................\............................. .................. 53 
Fans ........................................................................\................................................... ........................... 56 
Expansion board options........................................................................\................................ .................. 57 
Installing non-hot-plug expansion boards ........................................................................\............... ... 57 
Installing the PCI Express x8 3 Slot Option Card ........................................................................\....... 58 
Installing the PCI-X 3 Slot Option Card ........................................................................\................ ..... 59 
Cabling ........................................................................\................................................ ............. 61 
BBWC cabling........................................................................\........................................... ..................... 61 
Hard drive cabling ........................................................................\..................................... ..................... 62 
Tape drive cabling ........................................................................\..................................... ..................... 63 
SATA DVD drive cabling ........................................................................\................................. ................. 63 
DVD drive cabling ........................................................................\...................................... ..................... 63 
Server software and configuration utilities ........................................................................\............ .. 65 
Configuration tools ........................................................................\.................................... ...................... 65 
SmartStart software........................................................................\.................................... ............ 65 
SmartStart Scripting Toolkit ........................................................................\........................... .......... 65 
HP ROM-Based Setup Utility ........................................................................\............................. ................ 66 
Using RBSU ........................................................................\............................................. ............. 66 
Configuring online spare memory ........................................................................\........................ .... 66 
Configuring mirrored memory ........................................................................\............................ ..... 67 
Auto-configuration process........................................................................\............................. ......... 67 
Boot options ........................................................................\........................................... .............. 68 
BIOS Serial Console ........................................................................\.................................... .......... 68 
HP ProLiant Essentials Rapid Deployment Pack ........................................................................\........... ......... 68 
Option ROM Configuration for Arrays ........................................................................\.................... ........... 68 
Array Configuration Utility ........................................................................\............................ .................... 69 
Re-entering the server serial number and product ID ........................................................................\.... ......... 69 
Management tools........................................................................\....................................... .................... 70 
Automatic Server Recovery ........................................................................\.............................. ....... 70 
ROMPaq utility ........................................................................\......................................... ............. 70 
System Online ROM flash component utility ........................................................................\.............. 70 
Remote Insight Lights-Out Edition II ........................................................................\................... ........ 70 
Integrated Lights-Out 2 technology ........................................................................\..................... ...... 71 
StorageWorks library and tape tools........................................................................\.................... .... 71 
HP Systems Insight Manager ........................................................................\............................. ...... 71 
Management Agents ........................................................................\...................................... ........ 71 
Redundant ROM support ........................................................................\.................................. ...... 72 
USB support........................................................................\............................................ .............. 72 
Diagnostic tools ........................................................................\....................................... ....................... 72 
HP Insight Diagnostics ........................................................................\................................. ........... 72  
						

							
 
Contents 5 
Integrated Mana gement Log ........................................................................\.............................. ..... 73 
Array Diagnostic Utility ........................................................................\............................... ........... 73 
Remote support and analysis tools ........................................................................\...................... ............... 73 
HP Instant Support Enterprise Edition ........................................................................\.................. ...... 73 
Keeping the system current ........................................................................\............................. .................. 74 
Drivers ........................................................................\................................................ ................. 74 
ProLiant Support Packs ........................................................................\................................. .......... 74 
Operating system version support ........................................................................\....................... ..... 74 
Change control and proactive notification ........................................................................\.............. .. 74 
Care Pack ........................................................................\.............................................. .............. 74 
Troubleshooting ........................................................................\........................................ .......... 75 
Troubleshooting resources ........................................................................\.............................. .................. 75 
Pre-diagnostic steps ........................................................................\................................... ...................... 75 
Important safety information ........................................................................\........................... ......... 75 
Symptom information ........................................................................\.................................... ......... 77 
Prepare the server for diagnosis ........................................................................\....................... ....... 78 
Loose connections ........................................................................\...................................... ..................... 78 
Service notifications ........................................................................\.................................. ....................... 79 
Troubleshooting flowcharts ........................................................................\............................. .................. 79 
Start diagnosis flowchart ........................................................................\.............................. .......... 79 
General diagnosis flowchart ........................................................................\............................ ....... 80 
Server power-on problems flowchart ........................................................................\..................... ... 82 
POST problems flowchart ........................................................................\................................ ....... 85 
OS boot problems flowchart ........................................................................\............................. ...... 86 
Server fault indications flowchart ........................................................................\..................... ........ 88 
POST error messages and beep codes ........................................................................\..................... .......... 90 
Regulatory compliance notices ........................................................................\.......................... ... 91 
Regulatory compliance identification numbers ........................................................................\........... .......... 91 
Federal Communications Commission notice ........................................................................\............... ........ 91 
FCC rating label........................................................................\....................................... ............. 91 
Class A equipment.................................................................\............................................. ........... 91 
Class B equipment ........................................................................\...................................... ........... 91 
Declaration of conformity for products marked with the FCC  logo, United States only....................................... 92 
Modifications........................................................................\.......................................... ........................ 92 
Cables ........................................................................\........................................................................... 92 
Canadian notice (Avis Canadien)........................................................................\........................ .............. 93 
European Union regulatory notice ........................................................................\....................... .............. 93 
Disposal of waste equipment by users in private households in the European Union ......................................... 93 
Japanese notice ........................................................................\........................................ ...................... 94 
BSMI notice ........................................................................\.................................................................... 94 
Korean notice ........................................................................\.......................................... ....................... 94 
Laser compliance ........................................................................\....................................... ..................... 95 
Battery replacement notice........................................................................\............................. ................... 95 
Taiwan battery recycling notice ........................................................................\........................ ................. 96 
Power cord statement for Japan........................................................................\......................... ................ 96 
Acoustics statement for Germany (Geräuschemission) ........................................................................\..... ..... 96 
Electrostatic discharge ........................................................................\................................ ......... 97 
Preventing electrostatic discharge ........................................................................\..................... ................. 97 
Grounding methods to prevent electrostatic discharge ........................................................................\... ....... 97 
Specifications ........................................................................\......................................... ............ 98 
Environmental specifications ........................................................................\........................... .................. 98  
						

							
 
Contents 6 
Server spec ifications ........................................................................\.................................. ...................... 98 
Technical support........................................................................\...................................... ........ 100 
Before you contact HP........................................................................\.................................. .................. 100 
HP contact information ........................................................................\................................. .................. 100 
Acronyms and abbreviations ........................................................................\............................. . 101 
Index ........................................................................\.................................................. ............. 105 
  
						

							
 
Component identification  7 
Component identification 
Front panel components 
     
Item Description 
1 USB connectors 
2 Video connector 
3  Systems Insight Display 
4  DVD drive bay 
5  Optional tape drive or blank 
6  Optional hard drive bay or blank 
7  Hard drive bay 
8  Processor memory module    
						

							
 
Component identification  8 
Front panel LEDs and buttons 
    
Item Description  Status 
1  UID switch and LED  Blue—Activated  Blue (flashing)—Server being managed remotely 
Off—Deactivated 
2  Internal system health LED  Green—Normal (system on) Amber (flashing)—Internal system health degraded 
Red (flashing)—Internal system health critical 
Off—Normal (system off) 
3  External system health LED  Green—Normal (system on)  Amber (flashing)—External system health degraded 
Red (flashing)—External system health critical 
Off—Normal (system off) 
4  NIC 1 link/activity LED  Green—Linked to network  Green (flashing)—Linked with activity on the network 
Off—No network connection 
5  NIC 2 link/activity LED  Green—Linked to network   Green (flashing)—Linked with activity on the network 
Off—No network connection 
6  Power on/Standby button and  LED  Amber—System has AC power and is in standby mode. 
Green—System has AC power and is turned on. 
Off—System has no AC power. 
   
						

							
 
Component identification  9 
Systems Insight Display 
The Systems Insight Display LEDs represent the server and component layout. 
     
LED Description 
ONLINE SPARE  Off—No protection  Green—Protection enabled 
Amber—Memory failure occurred 
Amber (flashing)—Memory configuration error 
MIRROR Off—No protection Green—Protection enabled 
Amber—Memory failure occurred 
Amber (flashing)—Memory configuration error 
All other LEDs  Off—Normal Amber—Failed or missing component 
   
						

							
 
Component identification  10 
Rear panel components 
          
Item Description  Item Description 
1  Power supply bay 4 (optional)  13  PCI-X no n-hot-plug for PCI Express x8 non-hot-
plug expansion slot 3 (optional) 
2  Power supply bay 3 (optional)  14  PCI Express x8 non-hot-plug expansion slot 4 
3  Power supply bay 2   15  PCI Express x8 non-hot-plug expansion slot 5 
4  Power supply bay 1   16  PCI Express x8 non-hot-plug expansion slot 6 
5  Keyboard connector  17  PCI Express  x8 non-hot-plug expansion slot 7 
6  USB connectors  18  PCI Express x4  non-hot-plug expansion slot 8 
7  Video connector  19  PCI Express x4 non-hot-plug expansion slot 9 
8  Serial connector  20  PCI Express x4 non-hot-plug expansion slot 
10 
9  iLO 2 NIC connector  21  PCI Express x4 non-hot-plug expansion slot 11 
10  Mouse connector  22  NIC 2 connector 
11  PCI-X non-hot-plug or PCI Express x8 
non-hot-plug expansion slot 1 
(optional)  23  NIC 1 connector 
12  PCI-X non-hot-plug or PCI Express x8 
non-hot-plug expansion slot 2 
(optional)  24  Torx T-15 tool