HP PhotoSmart Pro B9180 User Manual

							HP Photosmart Pro B9100 series
User Guide
 
						

							Copyrights and trademarks
© 2006 Hewlett-Packard Development
Company, L.P.
Hewlett-Packard Company
notices
The information contained in this
document is subject to change without
notice.
All rights reserved. Reproduction,
adaptation, or translation of this
material is prohibited without prior
written permission of Hewlett-Packard,
except as allowed under copyright
laws.
The only warranties for HP products
and services are set forth in the express
warranty statements accompanying
such products and services. Nothing
herein should be construed as
constituting an additional warranty. HP
shall not be liable for technical or
editorial errors or omissions contained
herein.
Trademarks
HP, the HP logo, and Photosmart are
property of Hewlett-Packard
Development Company, L.P.
Microsoft and Windows are registered
trademarks of Microsoft Corporation.
Mac, the Mac logo, and Macintosh are
registered trademarks of Apple
Computer, Inc.
Adobe® and Adobe Photoshop® are
trademarks of Adobe Systems
Incorporated.
Other brands and their products are
trademarks or registered trademarks of
their respective holders.
Regulatory model
identification number
SNPRB-0504
For regulatory identification purposes,
the product is assigned a Regulatory
Model Number. The Regulatory Model
Number for the product is
SNPRB-0504. This regulatory number
should not be confused with the
marketing name (HP Photosmart Pro
B9100 series) or product number
(Q5736A).
Environmental statements
For Environmental Stewardship
information, see the electronic Help.
 
						

							Contents
1Welcome.................................................................................................................3
Find more information .............................................................................................3
Printer parts ............................................................................................................4
Printer menu ...........................................................................................................8
2 Basic printing.......................................................................................................11
Media trays ...........................................................................................................11
Load the main tray ................................................................................................12
Load the specialty media tray ...............................................................................13
Choose the right paper or other media .................................................................18
Specialty media .............................................................................................18
Supported sizes .............................................................................................19
Tips .......................................................................................................................20
Print from a software program ..............................................................................20
Change print settings ...........................................................................................21
Change the print speed or quality .................................................................22
Set the paper type .........................................................................................22
Print in grayscale ...........................................................................................23
Set the default print settings .................................................................................23
Optimize print quality for slow computers .............................................................24
Make the HP Photosmart Pro B9100 series the default printer ............................24
3 Color management..............................................................................................25
What is color management? .................................................................................25
Use the HP Photosmart Pro print plug-in for Adobe Photoshop® ........................26
Start the HP Photosmart Pro print plug-in .....................................................27
Change the HP Photosmart Pro print plug-in defaults ..................................27
Install the HP Photosmart Pro print plug-in ...................................................27
Use application-based color management ...........................................................27
Use printer-based color management ..................................................................29
4 Care and maintenance........................................................................................33
Leave the printer on .............................................................................................33
Replace the ink cartridges ....................................................................................33
Check the ink levels ......................................................................................34
Replace the ink cartridges .............................................................................34
Replace faulty printheads .....................................................................................36
Clean the printer ...................................................................................................39
Clean the printer ............................................................................................39
Clean the printheads automatically ...............................................................40
Clean the printhead nozzles manually ..........................................................40
Align and calibrate the printer ...............................................................................42
Print a test page ...................................................................................................42
Print a sample page .............................................................................................43
Download printer software updates ......................................................................43
Uninstall the printer software ................................................................................44
5 Troubleshooting..................................................................................................45
Printer software installation problems ..................................................................45
HP Photosmart Pro B9100 series User Guide 1
 
						

							Printer hardware problems ...................................................................................46
Printing problems ..................................................................................................47
Error messages ....................................................................................................50
Paper errors ..................................................................................................51
Printer setup errors ........................................................................................52
Ink cartridge and printhead errors .................................................................53
Network errors ...............................................................................................54
6 HP support ..........................................................................................................57
Support process ...................................................................................................57
HP support by phone ............................................................................................57
Phone support period ....................................................................................57
Placing a call .................................................................................................57
After the phone support period ......................................................................58
Additional warranty options ..................................................................................58
ANetworking...........................................................................................................59
Networking basics (Windows and Mac) ................................................................59
Internet connection ........................................................................................60
Recommended network configurations .........................................................60
Ethernet network without Internet access ..............................................60
Ethernet network with Internet access by dial-up modem .....................60
Ethernet network with broadband Internet access provided by a router  61
Connect the printer to the network .......................................................................61
Install the printer software on a Windows computer .............................................62
Install the printer software on a Mac ....................................................................63
Use the embedded web server ............................................................................64
Print a network settings page ...............................................................................64
B Specifications......................................................................................................65
System requirements ............................................................................................65
Printer specifications ............................................................................................66
CHP Warranty.........................................................................................................69
Index............................................................................................................................71
2 HP Photosmart Pro B9100 series printer
 
						

							1Welcome
Thank you for purchasing an HP Photosmart Pro B9100 series printer.
Designed especially for professional and serious amateur photographers, this printer
provides the following advanced technologies and features:
●An 8-color system that yields rich, bright, fade-resistant, and color-accurate photos,
especially when used with HP Advanced Photo Paper.
●Four dual-color printheads that provide up to four times faster printing than previous
technologies.
●Support for a very wide range of media sizes and types, from 7.6 x 13 cm to
32 x 48 cm (3 x 5 inches to 13 x 19 inches), and from light photo stock to 1.5 mm
rigid media.
●Automatic ink nozzle monitoring and cleaning and on-the-fly nozzle substitution, for
minimum downtime.
●Closed-loop color calibration for assured color accuracy.
●Advanced color management with the HP Photosmart Pro print plug-in for Adobe
Photoshop
®, which streamlines your color management workflow.
This section includes the following topics:
●Find more information
●Printer parts
●Printer menu
Find more information
The printer comes with the following documentation:
●Quick Start guide: Read this document first, to learn how to set up the printer and
install the printer software.
●User Guide: The User Guide is the book you are reading. This book describes the
basic features of the printer and contains troubleshooting information.
●Electronic Help: The electronic Help describes the printer software features and
contains software troubleshooting information.
After you have installed the HP Photosmart printer software on a computer, open
and explore the HP Photosmart Help:
–Windows: From the Start menu, select Programs or All Programs, point to
HP, HP Photosmart Pro B9100 series, and then click HP Photosmart Printer
Help.
–Mac: Select Help, Mac Help in the Finder, and then choose Library,
HP Photosmart Printer Help.
●HP Solution Center (Windows only): The HP Solution Center provides information
about all of your HP devices.
– Learn about the printer and its software, and view troubleshooting solutions,
including informative How Do I? animations
– Update your printer software
– Change printer settings
HP Photosmart Pro B9100 series User Guide 3
 
						

							– Order supplies
– Start HP Photosmart Premier software
After you have installed the HP Photosmart printer software on a computer, open
and explore the HP Solution Center.
Windows: Right-click the HP Digital Imaging Monitor icon on the Windows
taskbar, and then click Launch/Show HP Solution Center.
NoteIn this user guide, printer software refers to the HP Photosmart software
that comes on the CD with the printer. The printer driver is the part of the printer
software which controls the printer.
Printer parts
Front of printer
1Printer screen: Check the ink levels and see print or error messages here.
2Control panel: Use these buttons to open and navigate the printer menu, cancel print jobs,
and respond to prompts on the printer screen.
3Top door: Lift to gain access to the printheads and to clear paper jams.
4Specialty media tray (closed): Lower to insert a single sheet of rigid or thick media, such as
card stock. Place the media with the side to be printed facing up in this tray. Do not load
media thicker than 1.5 mm, or more than one sheet at a time.
5Ink cartridge door: Press the raised bumps at the top of the door to open the door and insert
or remove ink cartridges.
6On button: Press to turn on the printer. Flashes blue if the printer is busy.
7Output tray: Print jobs come out here. For easier access to the main tray, you can remove
the output tray by sliding it towards you.
8Main tray: Place a stack of plain paper or photo paper in this tray for printing. Place the media
into this tray with the side to be printed facing down.
Chapter 1
4 HP Photosmart Pro B9100 series printer
 
						

							Back of printer
1USB port: Use this port to connect the printer to a computer.
2Ethernet port: Use this port to connect the printer to a network.
3Rear door: Remove this door to clear paper jams.
4Rear paper slot: Print jobs from the specialty media tray pass back and forth through this slot
before being ejected on the output tray at the front of the printer. Check that there is enough
room behind the printer for the paper to pass back and forth through the slot without any
obstructions. When you are printing from the specialty media tray, the space behind the printer
should be equivalent to the length of paper you are printing on.
5Rear door releases: Press the two releases on either side of the rear paper slot to remove
the rear door.
6Power cord connection: Use this port to connect the power cord included with the printer.
HP Photosmart Pro B9100 series User Guide 5
 
						

							Paper trays
1Main tray: Place a stack of photo paper, plain paper, or other non-rigid media in this tray for
printing. Load the media in portrait orientation and with the side to be printed facing
down. Squeeze the main tray release to lengthen or shorten the main tray, depending on the
size of paper you are loading.
2Output tray: Print jobs come out here. For easier access to the main tray, remove this tray
by pulling it out towards you.
3Specialty media tray (open): Insert a single sheet of rigid or thick media, such as card stock,
in this tray. Load the media with the side to be printed facing up.
4Main tray release: Squeeze this release and pull it towards you to extend or retract the main
tray extension, or to remove the tray from the printer.
5Paper catch: Flip up to keep print jobs from falling off the output tray extension.
6Output tray extension: Pull it towards you to extend the output tray to catch the printed paper
as it is ejected from the printer.
Chapter 1
6 HP Photosmart Pro B9100 series printer
 
						

							Main tray
1Paper-width guide: Adjust this guide to fit close to the left edge of the paper in the tray by
pressing the button on the front of the guide and sliding the guide across.
2Paper-size markings: Refer to these markings to guide you for loading paper in the correct
orientation.
3Main tray extension: Extend the main tray to load larger sizes of paper. Fully extended, the
main tray can hold up to 32 x 48 cm (13 x 19 inch) paper.
4Main tray release: Squeeze this release and pull it towards you to extend or retract the main
tray extension, or to remove the tray from the printer.
5Paper stops: Align the paper against these stops so that the paper feeds correctly into the
printer.
6Paper-length guide: Adjust this guide to fit close to the end of the paper in the tray.
HP Photosmart Pro B9100 series User Guide 7