HP Photosmart Plus B209c User Manual

Cause:The last time the product was used, it was not turned off properly. If the
product is turned off by turning off the switch on a power strip or by using a wall switch,
the product can be damaged.
Missing HP Photosmart Software
Try the following solutions.
•Solution 1: Install the HP Photosmart Software
•Solution 2: Check the connection from the product to your computer
Solution 1: Install the HP Photosmart Software
Solution:Install the product software that came with the product. If it is...

For more information on setting up the product and connecting it to your computer,
see the setup instructions guide that came with the product.
Cause:The product was not properly connected to the computer.
File messages
The following is a list of file-related error messages:
•Error reading or writing the file
•Unreadable files. NN files could not be read
•Photos not found
•File not found
•Invalid file name
•Supported file types for the product
•File corrupted
Error reading or writing the file...

Solution 2: Print photos from the computer
Solution:Take some photos with your digital camera, or if you previously saved
photos on your computer, you can print them using the product software.
Cause:No photos were found on the memory card.
File not found
Solution:Close some applications and try the task again.
Cause:There was not enough available memory on your computer to create a print
preview file.
Invalid file name
Solution:Make sure that you are not using any invalid symbols in the file name....

CAUTION:Reformatting the memory card will delete any photos stored on the
card. If you have previously transferred the photos from your memory card to a
computer, try printing the photos from the computer. Otherwise, you will need to
retake any photos you might have lost.
Cause:The memory card file system was corrupted.
General user messages
The following is a list of messages related to common user errors:
•Memory card error
•Cannot crop
•Out of disk space
•Card access error
•Use only one card at a...

Solution 3: Push the memory card all the way forward
Solution:Remove the memory card and reinsert it in the memory card slot until it
stops.
Cause:You had not fully inserted the memory card.
Cannot crop
Try the following solutions.
•Solution 1: Close some applications or restart your computer
•Solution 2: Empty the Recycle Bin on your desktop
Solution 1: Close some applications or restart your computer
Solution:Close all unnecessary applications. This includes applications that run in
the background,...

If more than one memory card is inserted, an error message will appear on the display.
Remove the additional memory card to resolve the problem.
Cause:There were two or more memory cards inserted into the product at the same
time.
Card is inserted incorrectly
Solution:Turn the memory card so that the label faces up and the contacts are
facing the product, and then push the card forward into the appropriate slot until the
Photo light turns on.
After the memory card has been inserted properly, the Photo...

Paper upside down
Solution:Load paper in the input tray print side down.
Cause:Paper in the input tray was upside down.
Paper orientation error
Solution:Insert paper into the input tray with the short edge forward and the print
side down. Slide the paper forward until it stops.
Cause:Paper in the input tray was in landscape orientation.
Ink is drying
Solution:Leave the sheet in the output tray until the message disappears. If it is
necessary to remove the printed sheet before the message disappears,...

Printing cannot occur without one of each type of ink cartridge inserted into the correct
slot.
For more information, see:
“Replace the cartridges” on page 62
Cause:The indicated ink cartridges were inserted into the wrong slots.
General printer error
Try the following solutions.
•Solution 1: Reset the product
•Solution 2: Contact HP support
Solution 1: Reset the product
Solution:Turn off the product, and then unplug the power cord. Plug the power
cord back in, and then press the On button to turn on the...

•Solution 1: Check to see if the ink cartridges are compatible
•Solution 2: Contact HP support
Solution 1: Check to see if the ink cartridges are compatible
Solution:Check to make sure you are using the correct ink cartridges for your
product. For a list of compatible ink cartridges, see the printed documentation that
came with the product.
If you are using ink cartridges that are not compatible with the product, replace the
indicated ink cartridges with ink cartridges that are compatible.
CAUTION:HP...

CAUTION:HP recommends that you do not remove an ink cartridge until a
replacement is ready to install.
If you have installed a refilled or remanufactured cartridge, or a cartridge that has
been used in another product, the ink level indicator might be inaccurate or
unavailable.
Ink level warnings and indicators provide estimates for planning purposes only. When
you receive an ink alert message, consider having replacement ink cartridges
available to avoid possible printing delays. You do not need to...