HP PhotoSmart D7363 User Manual

computer using the digital camera rather than the memory card. If a photo is missing,
you may have accidentally deleted the photo from the card.
Error message: Card access error. Job was cancelled. Press OK.—OR— File
directory structure is corrupted. —OR— Card may be damaged. Job was
cancelled. Touch OK.
SolutionThe printer cannot read the data on the memory card and cannot
complete any current print jobs. The data may be corrupted or there may be a
physical problem with the memory card.
●Save the files...

Error message: Card is not fully inserted. Push card in a little more.
SolutionThe printer can detect the memory card but cannot read it. Push the
memory card gently into the memory card slot until it stops. For more information,
see Insert memory cards.
Error message: Use only one (1) card at a time. Please remove a memory card. —
OR— Use only one (1) device at a time. Please remove/disconnect a device.
SolutionThe printer has two or more different types of memory cards inserted
simultaneously, or a...

Error message: Unsupported card type.
SolutionUse your camera to transfer the photos to your computer, and then print
from your computer.
Error message: Some photo numbers are not on card.
SolutionUse your camera to transfer the photos to your computer, and then print
from your computer. If some photos are still missing, they may have been deleted
from the memory card.
Computer and connectivity printing errors
Before contacting HP Support, read this section for troubleshooting tips or go to the
online...

8HP support
Support process
If you have a problem, follow these steps:
1. Check the documentation that came with the HP Photosmart printer.
2. Visit the HP online support Web site at www.hp.com/support. HP online support is
available to all HP customers. It is the fastest source for up-to-date device
information and expert assistance and includes the following features:
– Fast access to qualified online support specialists
– Software and driver updates for the HP Photosmart printer
– Valuable HP...

After the phone support period
After the phone support period, help is available from HP at an additional cost. Help may
also be available at the HP online support Web site: www.hp.com/support. Contact your
HP dealer or call the support phone number for your country/region to learn more about
support options.
Additional warranty options
Extended service plans are available for the printer at additional costs. Go to
www.hp.com/support, select your country/region and language, then explore the
services and...

ASpecifications
This section lists the minimum system requirements for installation of the HP Photosmart printer
software, and provides selected printer specifications.
For a complete list of printer specifications and system requirements, see the onscreen
HP Photosmart Printer Help. For information about viewing the onscreen HP Photosmart Printer
Help, see Welcome.
System requirements
ComponentWindows PC minimumMacintosh minimum
Operating systemMicrosoft® Windows 98, 2000
Professional, Me, XP Home,
and...

CategorySpecifications
TIFF 8-bit gray uncompressed/packbits
TIFF 8-bit palette color uncompressed/packbits
TIFF 1-bit uncompressed/packbits/1D Huffman
Video file formatsMotion-JPEG AVI
Motion-JPEG QuickTime
MPEG-1
Media specificationsRecommended maximum length: 61 cm (24 inch)
Recommended maximum paper thickness: 292 µm (11.5
mil)
Recommended maximum envelope thickness: 673 µm
(26.5 mil)
Media sizes supportedSupported sizes when printing from a computer
7.6 x 12.7 cm to 22 x 61 cm (3 x 5 inch to 8.5 x...

CategorySpecifications
Paper tray capacityMain tray
100 sheets of plain paper
14 envelopes
20–40 cards (depending on thickness)
30 sheets of labels
25 transparencies, iron-on transfers, or photo paper
10 sheets of photo paper
Photo tray
Output tray
20 sheets of photo paper
50 sheets of plain paper
10 cards or envelopes
25 sheets of labels or iron-on transfers
Operating environmentRecommended temperature range: 15–30 °C (59-86 °F)
Maximum temperature range: 5–40 °C (41-104 °F)
Storage temperature range:...

CategorySpecifications
Print speed (maximum)Black printouts: 32 pages per minute
Color printouts: 31 pages per minute
Photos: 14 seconds for each 10 x 15 cm (4 x 6 inch) photo
USB supportMicrosoft Windows 98, 2000 Professional, Me, XP Home,
and XP Professional
Mac OS X 10.3, 10.4, and later
HP recommends using a USB 2.0 full-speed compliant
cable 3 meters (10 feet) or less in length.
Appendix A
(continued)
64HP Photosmart D7300 series
 

BHP Warranty
HP Photosmart D7300 series User Guide 65