HP Photosmart D5345 User Manual

NOTE:To avoid paper jams, tuck the flaps inside the envelopes.
For more information, see:
“
Load envelopes” on page 21
Text or graphics are cut off at the edge of the page
Cause: The margins are not set correctly in your software application.
Solution:
To check your margin settings
1. Preview your print job before sending it to the HP Photosmart.
2. Check the margins.
The HP Photosmart uses the margins you have set in your software application,
as long as they are greater than the minimum margins the HP...

TIP:Some software applications allow you to scale the document to fit the paper
size currently selected. Additionally, you can scale the size of a document from
the print  Properties  dialog box.
Cause:The paper is loaded incorrectly.
Solution: If the paper is misfeeding, it could cause parts of the document to cut off.
Remove the stack of paper from the input tray, and then reload the paper following
the steps below.
For more information, see:
“
Load paper” on page 17
A blank page came out while...

covering the ink nozzles, carefully remove the tape from the print cartridges. Do not
touch the ink nozzles or the copper-colored contacts.
1Copper-colored contacts
2Plastic tape with pink pull tab (must be removed before installing)
3Ink nozzles under tape
Ink is spraying the inside of the HP Photosmart when I print a photoCause: The borderless print settings require photo paper to be loaded in the photo
tray. You are using the wrong paper type.
Solution: Make sure you load photo paper in the photo...

Solution:Reformat your memory card in your  camera or format your memory card
in a Windows XP computer by selecting the FAT format.
The HP Photosmart does not read the memory card
Cause: The card is inserted backwards or upside down.
Solution: Turn the memory card so that the label side is up and the contacts are
facing the HP Photosmart, and then push the card forward into the appropriate slot
until the Photo light turns on.
If the memory card is not inserted properly, the HP Photosmart will not...

light remains solid. Removing a memory card while it is being accessed might corrupt
information on the card or damage the HP Photosmart and card.
The Attention light blinks when I insert my memory card
Cause: The HP Photosmart has detected an error with the memory card.
Solution: Remove and reinsert the memory card. You might have inserted it
incorrectly. Turn the memory card so that the label side is up and the contacts are
facing the HP Photosmart, and then push the card forward into the appropriate...

on your computer. After the cable is connected properly, turn the HP Photosmart off
and then on again.
For more information on setting up the HP Photosmart and connecting it to your
computer, see the Setup Guide that came with the HP Photosmart.
CD/DVD print troubleshooting
Use this section to solve any problems you might encounter while printing on CD/DVD
surfaces with the HP Photosmart.
This section contains the following topics:
•
The HP Photosmart does not detect the CD/DVD holder
•
The HP...

Solution:Push the CD/DVD holder forward into the CD/DVD tray until the lines on
the holder line up to the white lines on the tray. The end of the holder marked with
arrows goes into the CD/DVD tray first.
Cause: You might have inserted the CD/DVD holder back into the storage area.
Solution: Remove the CD/DVD holder from the storage area below the main input
tray. Lower the CD/DVD tray (located below the control panel).
Make sure you loaded a printable disc onto the CD/DVD holder with the printable side...

printable side up and reinsert the holder into the CD/DVD tray until the lines on the
holder line up to the white lines on the tray. When the HP Photosmart detects the
holder, the prompt disappears.
The HP Photosmart does not detect a CD/DVD on the holder
Cause: You inserted the CD/DVD holder into the CD/DVD tray without loading a
CD/DVD onto the holder.
Solution: Remove the CD/DVD holder from the CD/DVD tray. Load a printable disc
onto the CD/DVD holder with the printable side up and reinsert the...

DVD tray until the lines on the holder line up to the white lines on the tray and try your
print again.
The HP Photosmart is printing on a non-printable area of my discCause: Your design is not the correct size for the CD/DVD you loaded.
Solution: Make sure the design you are printing is appropriate for the size of the
media loaded in the CD/DVD holder, including the diameter of the inner and outer
rings. Change the software settings accordingly to center and size your design for the
disc you are using....

The HP Photosmart reports a CD/DVD size mismatch errorCause: The size of the CD/DVD currently loaded on the CD/DVD holder does not
match the size you specified when you started the print job from the computer.
Solution: Cancel the print job and replace the CD/DVD currently loaded on the CD/
DVD holder with a CD/DVD that is the same size as specified in the print job, or
change the print settings in the software.
The CD/DVD holder is stuck in the storage area
Cause: You might have inserted the CD/DVD...