HP PhotoSmart D5163 User Manual

							Chapter 4
26HP Photosmart D5100 series
 
						

							5Print on CDs and DVDs
In addition to printing on paper, your HP Photosmart D5100 series printer also allows
you to print on CDs and DVDs. You can design and create a custom label for your CD
or DVD using the HP Phototsmart Premier Software on a Windows computer or the HP
Photosmart Studio on a Mac. You can then print the label on your printable CD or DVD
media.
TipIt is recommended that you write your data to the CD or DVD before printing
the label on it.
Create and print CD/DVD labels
Read through these tips on how to open and use the HP Photosmart Premier Software
and the HP Photosmart Studio.
HP Photosmart Premier
HP Photosmart Premier is an easy-to-use software that provides you with all the tools
you need to have fun with your photos. This software also helps you to design and create
labels for your CDs and DVDs.
Opening HP Photosmart Premier
➔
Double-click the HP Photosmart Premier icon on your desktop. If you need help,
see the HP Photosmart Software Help.
HP Photosmart Studio
HP Photosmart Studio is an easy-to-use software that provides you with all the tools you
need to have fun with your photos on a Mac. This software also helps you to design and
create labels for your CDs and DVDs.
Opening HP Photosmart Studio
➔
In the Dock, click the HP Photosmart Studio icon.
Using HP Photosmart Premier
After opening the software, you can design and create labels for your CDs and DVDs
under the Create tab. After creating your label, click Print on the Create page to print the
label on your media. If you need help, see the onscreen Help within the software.
TipBefore you click Print in the software, load the media in the CD/DVD tray.
If you need help, see Load the CD/DVD tray.
Prepare your printer to print on CDs and DVDs
After creating your CD/DVD label, load the CD/DVD tray with a printable media.
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							CautionBefore you load the media on the CD/DVD tray, ensure that your printer
has approximately 10 cm (4 inches) clearance behind it.
Load the CD/DVD holder
➔
Securely snap the media on the CD/DVD holder that came with your printer. Ensure
that the printable surface is facing up.
NoteIf you are using a smaller-sized media, flip over the CD/DVD holder
ring as shown in figure I.
Load the CD/DVD tray
1. Pull down the CD/DVD tray.
2. Insert the CD/DVD holder into the CD/DVD tray until the arrows on the tray line up
to the arrows on the holder. The side marked with arrows goes into the CD/DVD tray.
3. Click Print in the software.
The printer pulls the CD/DVD holder while printing on the media. The CD/DVD holder
might protrude about 7.5 cm (3 inches) at the back of the printer.
Finish the print job
After successfully printing on the media, follow the steps below.
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							Remove the CD/DVD holder
1. Carefully remove the CD/DVD holder from the CD/DVD tray.
2. Close the CD/DVD tray.
NoteOther printing jobs are implemented only after the CD/DVD tray is
closed.
3. Remove the media from the CD/DVD holder.
TipAllow sufficient time for the printed surface to dry before removing the
media from the CD/DVD holder.
CautionDo not touch the printed surface while removing the media from
the CD/DVD holder.
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							Chapter 5
30HP Photosmart D5100 series
 
						

							6Care and maintenance
The HP Photosmart D5100 series printer requires very little maintenance. Follow the
guidelines in this chapter to extend the life span of the printer and printing supplies, and
to ensure that the photos you print are always of the highest quality.
Cleaning and maintaining the printer
Keep the printer and print cartridges clean and well-maintained using the simple
procedures in this section.
Cleaning the exterior of the printer
To clean the exterior of the printer
1. Turn off the printer, and then disconnect the power cord from the back of the printer.
2. Wipe the outside of the printer with a soft cloth that has been lightly moistened with
water.
3. Raise the main cover and wipe the area around the print cartridges with a soft cloth
that has been lightly moistened with water.
CautionDo not use any type of cleaning solution. Household cleaners and
detergents may damage the printer finish. Do not clean the interior of the printer.
Keep all fluids away from the interior. Do not lubricate the metal rod on which the
print cartridge cradle slides. Noise is normal when the cradle moves back and
forth.
Cleaning the print cartridges
If you notice white lines or single-color streaks on the photos you print, the print cartridges
might need to be cleaned. You can run an automatic cartridge cleaning procedure using
the software that came with the printer. For more information, see the HP Photosmart
Printer Help.
If you complete all three levels of the automatic cartridge cleaning procedure and still
see white streaks or missing colors on the test page, you may need to manually clean
the print cartridge contacts. For more information, see Manually cleaning the print
cartridge contacts.
NoteIf the cartridge or printer has been recently dropped, you may also see
white streaks or missing colors in your prints. This problem is temporary and
clears up within 24 hours.
Manually cleaning the print cartridge contacts
If the printer is used in a dusty environment, debris may accumulate on the print cartridge
contacts and cause printing problems.
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							To clean the print cartridge contacts
1. Gather the following items to clean the contacts:
– Distilled water (tap water may contain contaminants that can damage the print
cartridge)
– Cotton swabs or other soft, lint-free material that will not stick to the print
cartridge
2. Open the main cover of the printer.
3. Remove the print cartridge and place it on a piece of paper with the ink nozzle plate
facing up. Be careful not to touch the copper-colored contacts or the ink nozzle plate
with your fingers.
CautionDo not leave the print cartridge outside the printer for more than
30 minutes. Ink nozzles exposed to the air longer than this may dry out and
cause printing problems.
4. Lightly moisten a cotton swab with distilled water and squeeze any excess water
from the swab.
5. Gently wipe the copper-colored contacts with the cotton swab.
CautionDo not touch the ink nozzle plate. Touching the ink nozzle plate
will result in clogs, ink failure, and bad electrical connections.
6. Repeat steps 4 and 5 until no ink residue or dust appears on a clean swab.
7. Insert the print cartridges in the printer, and then close the main cover.
8. The printer automatically aligns the print cartridges. The printer makes noise while
aligning the printer. This is normal.
Updating the software
Download the latest printer software update periodically to ensure you have the latest
features and improvements. To download printer software updates, visit www.hp.com/
support or use HP Software Update. Make sure the computer is connected to the
Internet before performing software updates.
NoteIn some countries/regions, you can contact HP directly to order
HP Photosmart Premier software updates on CD.
Downloading the software (Windows users)
1. From the Windows Start menu, select Programs (in Windows XP, select All
Programs) > HP > HP Software Update. The HP Software Update window opens.
2. Click Next. HP Software Update searches the HP website for printer software
updates. If the computer does not have the most recent version of the printer
software installed, a software update appears in the HP Software Update window.
If the computer has the most recent version of the printer software installed, No new
updates are available appears in the HP Software Update window.
3. If a software update is available, click the check box next to the software update to
select it.
4. Click Next.
5. Follow the onscreen instructions to complete the installation.
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							Downloading the software (Mac)
NoteMake sure you are connected to the Internet before you use
HP Photosmart Updater.
1. From the Finder, choose Go > Applications.
2. Choose Hewlett-Packard > Photosmart > HP Photosmart Updater.
3. Follow the onscreen instructions to check for software updates.
If you are behind a firewall, you need to enter the proxy server information in the
updater.
Storing the printer and print cartridges
Protect the printer and print cartridges by storing them properly when you are not using
them.
Storing the printer
You can store the printer by following these steps:
1. Turn off the printer.
2. Remove all paper from the paper trays.
3. If the output tray extension is pulled out, push it in.
4. Close the CD/DVD tray.
The printer is designed to withstand long or short periods of inactivity.
●Store the printer indoors out of direct sunlight in a place without temperature
extremes.
●If the printer and print cartridges have not been used for one month or more, use
the software that came with the printer to run the automatic cartridge cleaning
procedure before printing. For more information, see the HP Photosmart Printer
Help.
Storing the print cartridges
When you store the printer, always leave the active print cartridges inside the printer.
The printer stores the print cartridges in a protective cap during the power-down cycle.
CautionMake sure the printer completes its power-down cycle before you
unplug the power cord. This allows the printer to store the print cartridges
properly.
Follow these tips to help maintain HP print cartridges and ensure consistent print quality:
●Keep all unused print cartridges in their original sealed packages until they are
needed. Store print cartridges at room temperature (15–35 degrees C or 59–95
degrees F).
●Do not remove the plastic tape covering the ink nozzles until you are ready to install
the print cartridge in the printer. If the plastic tape has been removed from the print
cartridge, do not attempt to reattach it. Reattaching the tape damages the print
cartridge.
Maintaining the quality of photo paper
For best results with photo paper, follow the guidelines in this section.
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							Storing photo paper
●Store the photo paper in its original packaging or in a resealable plastic bag.
●Store the packaged photo paper on a flat, cool, and dry surface.
●Return unused photo paper to its original packaging or in a resealable plastic bag.
Paper left in the printer or exposed to the environment may curl or yellow.
Handling photo paper
●Always hold photo paper by the edges to avoid fingerprints.
●If the photo paper has curled edges, place it in its plastic storage bag and gently
bend it in the opposite direction of the curl until the paper lies flat.
Chapter 6
34HP Photosmart D5100 series
 
						

							7Troubleshooting
The HP Photosmart D5100 series printer is designed to be reliable and easy to use. This
chapter answers frequently asked questions about using the printer. It contains
information about the following topics:
●Printer hardware problems
●Printing problems
●CD/DVD printing problems
●Bluetooth printing problems
●Printer screen status indicators
For troubleshooting information about software installation, see the Quick Start booklet
that came with the printer. For troubleshooting information about using the printer
software and printing from a computer, see the HP Photosmart Printer Help. For
information about viewing the Printer Help, see Welcome.
Printer hardware problems
Before contacting HP Customer Care, read this section for troubleshooting tips or go to
the online support services at www.hp.com/support.
NoteWhen connecting the printer to a computer, HP recommends using a USB
cable of less than 10 feet (3 meters) in length to minimize injected noise due to
potential high electromagnetic fields.
The Print light is pulsing green, but the printer is not printing.
SolutionThe printer is busy processing information. Wait for it to finish.
The Attention light is flashing red.
SolutionThe printer requires attention. Try the following:
●If the printer is connected to a computer, check the computer screen for
instructions.
●If you are printing a CD label on a CD/DVD, insert the CD/DVD holder in the
CD/DVD tray now.
●If you have a digital camera connected to the printer, check the camera screen
for instructions.
●If the printer is not connected to a computer, check for the following problems:
– Main cover open
– Out of paper
– Paper jam
– Print carriage jammed or stuck
– Print cartridge missing or inserted incorrectly
– Print cartridge tape not removed
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