HP PhotoSmart C5183 User Manual

Replace the ink cartridges
Follow these instructions when you need to replace ink cartridges.
NoteIf you are installing ink cartridges in the HP All-in-One for the first time, be
sure to use only the ink cartridges that came with the device. The ink in these
cartridges is specially formulated to mix with the ink in the print head assembly
at first-time setup.
If you do not already have replacement ink cartridges for the HP All-in-One, to order
cartridges , go to  www.hp.com/learn/suresupply . If...

4. Pull the ink cartridge toward you out of its slot to remove it.
TipYou can recycle low or empty ink ca rtridges. The HP Inkjet Supplies
Recycling Program is available in ma ny countries/regions, and lets you
recycle used ink cartridges  free of charge. For more information, go to the
following Web
site:  www.hp.com/hpin fo/globalcitizenship/environ ment/recycle/inkjet.html
5. Remove the new ink cartridge from its packaging, and then, holding it by the handle, slide the ink ca rtridge into the empty...

7. Repeat steps 2 through 5 for each ink cartridge you are replacing.
8. Close the ink cartridge door.
Clean the HP All-in-One
To ensure that your copies and scans remain clear, you might need to clean the glass
and lid backing. You might also want to dust the exterior of the HP All-in-One.
●Clean the glass
● Clean the lid backing
● Clean the exterior
Clean the glass
Glass that is dirty from fingerprints, smudges, hair, and dust on the main glass surface
slows down performance and affect s the accuracy...

3. Dry the backing with a dry, soft, lint-free cloth.
CautionDo not use paper-based wipes, as these might scratch the
backing.
4. If further cleaning is needed, repeat the previous steps using isopropyl (rubbing) alcohol, and wipe the backing thoroughly with a damp cloth to remove any residual
alcohol.
Caution Be careful not to spill alcohol on the glass or exterior of the HP All-
in-One, as this might damage the device.
5. Turn on the HP All-in-One.
Clean the exterior
Use a soft cloth or slightly...

2Troubleshooting and support
This chapter contains troubleshooting information for the HP All-in-One. Specific information is
provided for installation and configuration i ssues, and some operational topics. For more
troubleshooting information,  see the onscreen Help that came with your software.
This chapter also provides warranty and support in formation. For support contact information, see
the inside back cover of this guide.
Many issues are caused when the  HP All-in-One is connected to the...

To verify that the software is properly installed, double-click the HP Solution Center icon on the
desktop. If the HP Solution Center shows the essential icons ( Scan Picture and Scan
Document ), the software has been properly installed.
To uninstall from a Mac and then reinstall
1. Disconnect the HP All-in-One from your Mac.
2. Open the  Applications:Hewlett-Packard  folder.
3. Double-click  HP Uninstaller.
Follow the onscreen instructions.
4. After the software is uninstalled, restart your computer.
5....

SolutionThe HP All-in-One might not respond if you press the  On button too quickly. Press
the  On button once. It might take a few minutes for the HP All-in-One to turn on. If you press
the  On button again during this time, you might turn the device off.
Warning If the HP All-in-One still does not turn on, it might have a mechanical failure.
Unplug the HP All-in-One from the power outlet and contact HP. Go to:
www.hp.com/support
If prompted, choose your country/region, and then click  Contact HP for...

6. Press  to highlight Set Country/Region , and then press OK.
7. Press 
 to scroll through the countries/regions.  When the country/region you want to use
appears, press  OK.
8. When prompted, press 
 to highlight  Yes or No, and then press  OK.
The wrong measurements are showing in menus on the display
Cause You might have selected the incorrect country/region when setting up the HP All-in-
One. The country/region you select determi nes the paper sizes shown on the display.
Solution To change the...

The computer is unable to discover the HP All-in-OneCause Cables are not connected properly.
Solution Check the following cables to  ensure they are connected properly.
● Cables between the HP All-in-One and the hub or router
● Cables between the hub or router and your computer
● Cables to and from your modem or HP Al l-in-One Internet connection (if applicable)
CauseYour Local Area Network card (LAN card) is not set up properly.
Solution Make sure that your LAN card is set up properly.
To check your LAN...

CauseYou do not have an active network connection.
Solution Make sure you have an active network connection.
To make sure your network connection is active
1. If the connections are secure, turn off the power on the HP All-in-One, and then turn it on again. Press the  On button on the control panel to turn the HP All-in-One off, and press
it again to turn the device on. Also, turn off the power on your router or hub, and then turn
it on again.
2. Check the cable connections from the HP A ll-in-One to...