HP Photosmart B8553 User Manual
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User Guide Guide de l’utilisateur HP Photosmart B8500 series
Hewlett-Packard Company notices The information contained in this document is subject to change without notice. All rights reserved. Reproduction, adaptation, or translation of this material is prohibited without prior written permission of Hewlett-Packard, except as allowed under copyright laws. The only warranties for HP products and services are set forth in the express warranty stateme nts accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable f or technical or editorial errors or omissions contained herein. © 2007 Hewlett-Packard Development Company, L.P. Windows, Windows 2000, and Windows XP are U.S. registered trademarks of Microsoft Corporation. Windows Vista is either a registered trademark or trademark of Microsoft Corporation in the United States and/or other countrie s. Intel and Pentium are trademarks or registered trademarks of Intel Corporation or its subsidiaries in the United States and oth er countries. The Bluetooth trademarks are owned by its proprietor and used by Hewlett-Packard Company under license. Avis publiés par la société Hewlett-Packard Les informations contenues dans ce document peuvent faire lobjet de modifications sans préavis. Tous droits réservés. La reproduction, ladaptation ou la traduction de ce matériel est interdite sans laccord écrit préalable de Hewlett-Packard, sauf dans les cas permis par la législation relative aux droits dauteur. Les seules garanties relatives aux produits et services HP sont décrites dans les déclarations de garantie expresse accompagnant lesdits produits et services. Aucun élément de ce document ne constitue une garantie supplémentaire. Hewlett-Packard ne saurait être tenu pour responsable des erreurs ou omissions techniques ou rédactionnelles de ce document. © 2007 Hewlett-Packard Development Company, L.P. Windows, Windows 2000 et Windows XP sont des marques déposées de Microsoft Corporation aux Etats-Unis. Windows Vista est une marque déposée ou une marque de Microsoft Corporation aux Etats-Unis et/ou dans dautres pays. Intel et Pentium sont des marques ou des marques déposées dIntel Corporation ou de ses filiales aux Etats-Unis et dans dautre s pays. Les marques Bluetooth appartiennent à leur propriétaire et sont utilisées par Hewlett-Packard Company sous licence.
Contents 1 HP Photosmart overviewThe HP Photosmart at a glance.................................................................................................. .........................................2 Control panel features......................................................................................................... .................................................2 Photosmart Express Menu........................................................................................................ ...........................................4 Paper basics................................................................................................................... ......................................................4 Choose the right paper......................................................................................................... ..........................................4 Load the main tray............................................................................................................. .............................................5 Load the photo tray............................................................................................................ ............................................6 Avoid paper jams............................................................................................................... .............................................7 Print from memory cards and other devices........ .............................................................................. ...................................7 Insert a memory card or storage device......................................................................................... ................................8 View and select photos......................................................................................................... .........................................8 Print your photos.............................................................................................................. ..............................................9 Print photos from a Pi ctBridge camera or other PictBri dge device............................................................... ...............10 Print from your computer....................................................................................................... .............................................10 Print from a software application.............................................................................................. ....................................10 Use the HP Solution Center..................................................................................................... ....................................11 Find more information.......................................................................................................... ..............................................12 2 Maintain the HP Photosmart Work with ink cartridg es and the printhead..................................................................................... ...................................13 Information on ink cartri dges and the printhead................................................................................ ...........................13 Check the estimated ink levels................................................................................................. ....................................13 Replace the ink cartridges..................................................................................................... .......................................14 Print a diagnostic page.. ...................................................................................................... ...............................................16 Turn off the HP Photosmart..................................................................................................... ...........................................16 3 Troubleshooting and support Uninstall and reinst all the software........................................................................................... ..........................................17 Setup troubleshootin g.......................................................................................................... ..............................................18 The product will not tu rn on................................................................................................... .......................................18 After setting up the product, it does not print................................................................................ ................................20 Clear paper jams............................................................................................................... .................................................22 Print troubleshoo ting.......................................................................................................... ................................................22 The product is not respon ding.................................................................................................. ....................................22 Paper is not picked up from the input tray..................................................................................... ...............................25 The product prints meaningless charac ters...................................................................................... ...........................26 Text or graphics are cut off at the edge of the page........................................................................... ..........................27 The product prints slowly...................................................................................................... ........................................28 Support process................................................................................................................ .................................................29 4 Technical information System requirements............................................................................................................ ..............................................30 Product specifications.......... ............................................................................................... ...............................................30 Regulatory notices............................................................................................................. .................................................31 Regulatory model iden tification number......................................................................................... ..............................31 Environmental product stew ardship program...................................................................................... ...............................31 Chemical Substances............................................................................................................ .......................................31 Ink cartridge warranty information............................................................................................. .........................................31 Warranty....................................................................................................................... ......................................................32 1 English
1 HP Photosmart overview The HP Photosmart at a glance LabelDescription 1Color graphics display (also referred to as the display) 2Control panel 3Memory card slots and front USB port 4Output tray (currently shown in the up position) 5Photo tray 6Paper-width guide for the photo tray 7Main input tray (also referred to as the main tray) 8Paper tray extender (also referred to as the tray extender) 9Ink cartridge door 10USB port 11Power connection* 12Rear door * Use only with the power adapter supplied by HP. Control panel features The following diagram and related table provide a quick reference to the HP Photosmart control panel features. 2 HP Photosmart overview English
LabelIconName and Description 1 Color graphics display (also referred to as the display): Displays menus, photos, and messages. The display can be pulled up and angled for better viewing. 2Help : Opens the Help menu on the display where you can select a topic to learn more about it. From the Idle state, pressing Help lists a menu of items for which help is av ailable. Depending on the topic you select, the topic will appear on your display or on your com puter screen. When viewing screens other than Idle, the Help button provides c ontext sensitive help. 3Red Eye Removal : Turns the Red Eye Removal feature on or off. By default, this feature is turned on. When the feature is turned on, the HP Photosmart aut omatically corrects red eye coloring in the photos. The Red Eye Removal light is solid green when the Red Eye Removal feature is on and a memory card or storage device is present. 4Setup : Opens the Setup menu on the display where you can genera te reports, change device settings, and perform maintenance functions. 5Print Photos : Depending on whether you access your photos from the View, Print , or Create menu, the Print Photos button will display the Print Preview screen or it will print any selected photos. If no photos are selected, a prompt appears asking if you want to print all the photos on your card or storage device. 6Cancel : Stops the current operation. 7Attention light : Indicates a problem occurred. See the display for more information. 8Back: Returns to the previous screen on the display. 9Home : Launches the Photosmart Express menu on the display for viewing, printing, editing, and saving your photos. You can also create special projects with your photos using the Photosmart Express menu. 10Zoom out -: Zooms out to show more of a photo. If you press this button when a photo is shown on the display at 100%, the Fit to Page feature is applied and the photo is scaled to fit the print size automatically. 11Zoom in + : Zooms in to enlarge the image on the display. You can also use this button together with the arrows on the directional pad to adjust the crop box for printing. 12OK: Selects a menu setting, value, or photo on the display. 13Directional pad : Allows you to navigate through photos and menu options by pressing the up, down, left, or right arrow buttons. If you are zooming in on a photo, you can also use the arrow buttons to pan around the photo and select a different area to print. 14On : Turns the HP Photosmart on or off. The On light is solid blue when the product is on. The On light flashes when the product is busy. Control panel features 3 English
Photosmart Express Menu The following options are available in the Photosmart Express menu when you insert a memory card or press the Home button on the control panel. View PrintCreateSave •View : Lets you view, edit, and print photos on a memory card. For more information, see View and select photos on page 8 . • Print : Lets you select a page layout and print your photos. For more information, see the onscreen Help. To access the onscreen Help, see Find more information on page 12 . • Create : Lets you select a creative project (albums, panorama prints, passport photos, etc) for your photos. For more information, see th e onscreen Help. To access the onscreen Help, see Find more information on page 12 . • Save : Lets you save photos from the memory card directly to the computer. For more information, see the onscreen Help. To access the onscreen Help, see Find more information on page 12 . When you first display the Photosmart Express menu, View is highlighted by default. Press OK to select. To select a different option, use the arrow keys on the directional pad to highlight the option, and then press OK. TIP: Onscreen arrows appear next to the currently highlighted option to indicate the arrow keys that need to be pressed to navigate to the other options. Paper basics The HP Photosmart printer supports pape r sizes ranging from 7.6 x 12.7 cm to 33 x 111.8 cm (3 x 5 inches to 13 x 44 inches), including B+ (33 x 48.3 cm / 13 x 19 inch) paper, letter or A4 paper, legal paper, photo paper, transparencies, and envelopes. By default, the HP Photosmart is set to detect the size and type of paper you load in the input tray automatically and then adjust its settings to generate the highest quality output for that paper. If you are using special papers, such as photo paper, tran sparency film, envelopes, or labels, or if you experience poor print quality using the automatically-adjusted settings, you can manually set the paper size and type for print jobs. CAUTION: Do not load media thicker than 0.4 mm, as it can damage the product. Choose the right paper For a list of available HP inkjet paper, or to purchase supplies, go to: • www.hpshopping.com (U.S.) • www.hp.com/eur/hpoptions (Europe) Chapter 1 4 HP Photosmart overview English
•www.hp.com/jp/supply_inkjet (Japan) • www.hp.com/paper (Asia/Pacific) To get the best and longest-lasting results from the printer, choose from these high-quality HP photo papers. To printUse this paper or media High quality, long lasting prints and enlargementsHP Advanced Photo paper (This paper is available in several finishes, including glossy and satin-matt/soft gloss. Not all finishes are available in all countries/regions or in every paper size.) Printhead alignmentPlain paper Casual photos from e-mail and the WebHP Everyday Photo paper or plain paper Text documents, draft versions, and test pagesPlain paper Load the main tray You can load many types of papers up to 33 x 111.8 cm (13 x 44 inches) into the main input tray of the HP Photosmart. To load the main tray 1. Raise the output and photo trays together. 2.Extend the main tray to load large paper. 3.Slide the paper-width guide to its outermost position. 4.Make sure the product is idle and then insert the stack of paper into the main tray with the short edge forward and the print side down. Slide the stack of paper in until it stops. Paper basics 5 English
TIP:If you are using letterhead, insert the top of the page first with the print side down. 5.Slide the paper-width guide inward until it stops at the edge of the paper. NOTE: Make sure the paper stack is no higher than the paper-width guide. 6.Push in the main tray, if extended, to the edge of the paper stack. 7. Lower the photo and output trays together, and then extend the output tray. Load the photo tray You can load up to 13 x 18 cm (5 x 7 inch) photo paper into the photo tray of the HP Photosmart. For the best results, use HP Advanced Photo Paper. To load the photo tray 1.Raise the output tray. 2.Slide the paper-width guide to its outermost position. 3.Insert the stack of photo paper into the photo tray with the short edge forward and the print side down, sliding it in until it stops. TIP: Load tabbed photo paper so that the tabs feed in last. Chapter 1 6 HP Photosmart overview English
4.Slide the paper-width guide inward until it stops at the edge of the paper. NOTE: Make sure the paper stack is no higher than the paper-width guide. 5.Lower the output tray. Important! Make sure you lower the output tray completely, or the photo tray may not work correctly. Avoid paper jams To help avoid paper jams, follow these guidelines. • Remove printed papers from the output tray frequently. • Prevent curled or wrinkled photo paper by storing all unused photo paper flat in a resealable bag. • Ensure that paper loaded in the input tray lays flat and the edges are not bent or torn. • If you are printing labels, ensure that the label sheets are no more than two years old. Labels on older sheets might peel off when the paper is pulled through the product, and cause paper jams. • Do not combine different paper types and paper sizes in the input tray; the entire stack of paper in the input tray must be the same size and type. • Adjust the paper-width guide in the input tray to fit snugly against all paper. Make sure the paper-width guide does not bend the paper in the input tray. • Do not force paper too far forward in the input tray. • Use paper types that are recommended for the product. Print from memory cards and other devices The HP Photosmart is equipped with memory card slots and a front USB port that enable you to print or edit photos from a memory card or storage device (su ch as a keychain drive, portable hard drive, or a digital camera in storage mode) without uploading your photos to a computer first. Additionally, if the HP Photosmart is connected to a computer with a USB cable, you can also transfer your photos to the computer to print, or edit. You can print photos by connecting a PictBridge-compatible digital camera directly to the front USB port. When you print from a digital camera, the printer uses the settings that you selected on the camera. For more information, see the documentation that came with the camera. Print from memory cards and other devices 7 English