HP Photosmart B209am Manual
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© 2009 Hewlett-Packard Development Company, L.P. Printed in [English] HP Photosmart Plus series - B209 2 1 Cyan Cartridge Magenta Cartridge Yellow Cartridge Black Cartridge 564 564 564 564 Apply sticker to printer. Printed in [Spanish] Printed in [French] *CD034-90082* *CD034-90082* CD034-90082 Important! Do NOT connect the USB cable until prompted by the software (Windows users only). When you insert the CD, animations will guide you through the printer setup, including how to install ink cartridges and load paper. Verify box contents Insert the CD for guided printer setup Notes: The USB cable may be used during the wireless installation to automatica\ lly obtain wireless settings. Software installation will proceed after you complete the guided printer\ setup. Be sure to follow the animated setup guide because it contains important information on setting up the printer, including how to use the Easy One Button wireless setup. For computers without a CD/DVD drive, please go to www.hp.com/support to download and install the software. • • • • English
2 17 28 39 410 511 612 Get to know the HP Photosmart Photo: Opens the Photo menu where you can view, edit, print, and save photos. Scan: Opens the Scan To menu where you can select a destination for your scan. Copy: Opens the Copy menu where you can select a copy type or change the copy settings. Help: Opens the Help Menu on the display where you can select a topic to learn more about it. From the Home screen, touching Help lists the topics for which help is available. Directional keys: Allow you to navigate through photos and menu options. Touch the right arrow to access the secondary Home screen. Home: Returns to the Home screen (the default screen when you turn on the product). Quick Forms: Prints a variety of blank forms, such as school paper, music paper, mazes, and checklists. Setup: Opens the Setup menu where you can change product settings and perform maintenance functions. Back: Returns to the previous screen on the display. Ink: Opens the Estimated Ink Levels screen. Wireless: Opens the Wireless Summar y screen where you can find the host name, IP address, and the SSID for the HP Photosmart. Cancel: Stops the current operation. English
3 Connect to additional computers on a network You can connect the HP Photosmart to more than one computer on a small network of computers. If the HP Photosmart is already connected to a computer on a network, for each additional computer you must install the HP Photosmart Software. During installation of a wireless connection, the software will automatically discover the product on the network. Once you have set up the HP Photosm\ art on the network you will not need to configure it again when you add additional computers. Change the HP Photosmart from a USB connection to a network connection If you first install the HP Photosmart with a USB connection, you can later change to a wireless network connection. If you already understand how to connect to a network, you can use the general directions below. To change a USB connection to an integrated wireless WLAN 802.11 connecti\ on Unplug the USB connection from the back of the product. Insert the product CD in the computer CD-ROM drive. Select Add a Device, and then follow the onscreen instructions for a wireless network insta\ llation. 1. 2. 3. Get the most out of your HP Photosmart Print your photos without connecting to a computer— just insert your memory card or USB drive into a slot on the HP Photosmart and start printing. Print photos from your Bluetooth devices such as PDAs, camera phones, and computers using the built-in Bluetooth technology. Connect the HP Photosmart to as many as five computers over a wireless network. Print a variety of projects such as games, checklists, music paper, albums, and panorama photos. Scan originals to a memory card or a connected computer. Use the Edit features of the HP Photosmart to make subtle adjustments, give your photos an antique look, or add fun frames. Make color or black-and-white copies. English
4 If the HP Photosmart does not turn on: Check the power cord. Make sure the power cord is firmly connected to both the product and the power adapter. If you are using a power strip, make sure the power strip is turned on. Or, try plugging the product directly into a power outlet. Test the power outlet to make sure it is working. Plug in an appliance th\ at you know works, and see if the appliance has power. If not, then there might be a problem with the power outlet. If you plugged the product into a switched outlet, make sure the outlet is switched on. If it is switched on but still does not work, then there might be a problem with the power ou\ tlet. Unplug the power cord from the back of the product. Plug the power cord \ back in, and then press the On button to turn on the product. The product might not respond if you press the On button too quickly. Press the On button once. It might take a few minutes for the product to turn on. If you press the On button again during this time, you might turn the product off. If you have completed all of the steps provided in the previous solution\ s and are still having a problem, contact HP support for service. Go to: www.hp.com/support. 1. • • • • 2. 3. 4. Setup Troubleshooting Troubleshooting Get the most out of your HP Photosmart Ink usagePower specifications: Power adapter: 0957-2269 Input voltage: 100 to 240 Vac Input frequency: 50-60 Hz Power Deliver y Capability: 20W Average Note: Use only with the power adapter supplied by HP. Note: Ink from the cartridges is used in the printing process in a number of different ways, including in the initialization process, which prepares the device and cartridges for printing, and in printhead servicing, which keeps print nozzles clear and ink flowing smoothly. In addition, some residual ink is left in the cartridge after it is used. For more information see www.hp.com/go/inkusage. Find more information All other product information can be found in the electronic Help and Readme. Electronic Help i\ ncludes instructions on product features and troubleshooting. It also provides p\ roduct specifications, legal notices, environmental, regulatory, and support information. The Readme file contains HP support contact information, operating system requirements, and the most recent updates to your produ\ ct information. To access the Electronic Help Windows: Click Start > All Programs > HP > Photosmart Plus B209 series > Help. Mac OS X v10.4: Click Help > Mac Help, Librar y > HP Product Help. Mac OS X v10.5: Click Help > Mac Help. In the Help Viewer, select HP Product Help. • • • Windows 7 Windows 7 support information is available online: www.hp.com/go/windows7. English
5 MacWindows To uninstall the software: Disconnect the HP Photosmart from your computer. Open the Applications: Hewlett-Packard folder. Double-click HP Uninstaller. Follow the onscreen instructions. 1. 2. 3. To install the software: To install the software, insert the HP software CD into your computer’s CD drive. On the desktop, open the CD and then double-click HP Installer. Follow the onscreen instructions. 1. 2. 3. If you are unable to print, uninstall and reinstall the software: Note: The uninstaller removes all of the HP software components that are specific to the device. The uninstaller does not remove components that are shared by other products or programs. Troubleshooting If you are unable to print make sure the product is set as your default printing device: Windows Vista: On the Windows taskbar, click Start, click Control Panel, and then click Printers. Windows XP: On the Windows taskbar, click Start, click Control Panel, and then click Printers and Faxes. Make sure that your product has a check mark in the circle next to it. If your product is not selected as the default printer, right-click the printer icon and choose “Set as default printer” from the menu. • • If you are still unable to print, or the Windows software installation fails: Remove the CD from the computer’s CD-ROM drive, and then disconnect the USB cable from the computer. Restart the computer. Temporarily disable any software firewall and close any anti-virus software. Restart these programs after the product software is installed. Insert the product software CD in the computer’s CD-ROM drive, then follow the onscreen instructions to install the product software. Do not connect the USB cable until you are told to do so. After the installation finishes, restart the computer. 1. 2. 3. 4. 5. English
6 Here is how to resolve some common issues that can keep the product from\ joining your network: You may have picked the wrong network or typed in your network name (SSID) incorrectly. Check these settings to ensure they are correct. You may have typed in your WEP key or your WPA encr yption key incorrectly (if you are using encryption). Note: If the network name or the WEP/WPA keys are not found automatically during installation, and if you don’t know them, you can download an application from www.hp.com/go/networksetup that may help you locate them. This application works for only Windows Internet Explorer and is only available in English. You may have a router problem. Try restarting both the product and the router by turning the power for each of them off, and then on again. • • • Step 2: If you determined in Step 1 that the product is not connected to a network and this \ is the first time you are installing the product, you will need to follow the onscreen ins\ tructions during software installation to connect the product to the network. To connect the product to a network Insert the product Software CD in the computer CD-ROM drive. Follow the instructions on the screen. When you are prompted, connect th\ e product to the computer using the USB setup cable included in the box. The product will attempt \ to connect to the network. If the connection fails, follow the prompts to correct the problem, and then tr\ y again. When the setup is finished, you will be prompted to disconnect the USB\ cable and test the wireless network connection. Once the product connects successfully to the networ\ k, install the software on each computer that will use the product over the network. 1. 2. 3. Troubleshooting Network Troubleshooting Use this section to solve problems you might encounter when setting up a\ network connection. The product cannot be found during software installation If the HP software is unable to find your product on the network durin\ g software installation, try the following troubleshooting steps. If you have a wireless connection, start with step 1 and proceed through step 4 as necessary. Step 1: Determine if the product is connected to the network by running the Wireless Network Test and following any instructions provided. To run the Wireless Network Test On the Home screen, touch the right arrow to view more options. Touch Setup. Touch Network. Touch Wireless Network Test. 1. 2. 3. 4. Wireless connections English
7 Step 4: Use the advanced search feature. Other network problems after software installation If the HP Photosmart has been successfully installed, and you are experiencing problems suc\ h as not being able to print, try the following: Print a network configuration report using the following instructions: 1. On the Home screen, touch the right arrow to view more options. Touch Setup. Touch Network. Touch View Network Settings. Touch Print Network Configuration Page. a. b. c. d. e. Identify the IP address of the HP Photosmart from the network configuration report. Use the advanced search option available during software installation, t\ hen click on Search by IP address and enter the product’s IP address. 2. 3. Turn off the router, product, and computer, and then turn them back on in this order: router first, then the product, and finally the computer. Sometimes, cycling the power will recover a network communication issue. If the previous step does not solve the problem and you have successfull\ y installed the HP Photosmart Software on your computer, run the Network Diagnostic tool. To run the Network Diagnostic tool > In the Solution Center, click Settings, click Other Settings, and then click Network Toolbox. On the Utilities tab, click Run Network Diagnostics. • • Troubleshooting C:\Program Files\Hp\Digital Imaging\bin\hpqtra08.exe. C:\Program Files\Hp\Digital Imaging\bin\hpiscnapp.exe. C:\Program Files\Hp\Digital Imaging\bin\hpqdstcp.exe. C:\Program Files\Hp\Digital Imaging\bin\hpqkygrp.exe. C:\Program Files\Hp\Digital Imaging\bin\hpqste08.exe. C:\Windows\System32\hpzinw12.exe. C:\Windows\System32\hpzipm12.exe. • • • • • • • Tip: Configure your firewall software to allow communication over UDP po\ rt 427. Step 3: Check for and resolve the following possible conditions: Your computer may not be connected to your network. Make sure that the computer is connected to the same network to which the HP Photosmart is connected. If you are connected wirelessly, for example, it is possible that your computer is connected to a neighbor’s network by mistake. Your computer may be connected to a Virtual Private Network (VPN). Temporarily disable the VPN before proceeding with the installation. Being connected to a VPN is like being\ on a different network; you will need to disconnect the VPN to access the product over the home network. \ Security software may be blocking communication. Security software (firewall, anti-virus, anti-spyware) installed on your computer may be blocking communication between the pro\ duct and the computer. An HP diagnostic runs automatically during installation and can provide mes\ saging about what may be blocked by the firewall. Try temporarily disconnecting your firewall, anti-virus, or anti-spyware applications to see if you can successfully finish the installation. You can re-enable your firewall application after installation is complete. Make sure the following files are included i\ n the exceptions list of the firewall: • • •English
8 HP printer limited warranty statement A. Extent of limited warranty 1. Hewlett-Packard (HP) warrants to the end-user customer that the HP products specified above will be free from defects in materials and workmanship for the duration specified above, which dur\ ation begins on the date of purchase by the customer. 2. For software products, HP’s limited warranty applies only to a failure to execute programming inst\ ructions. HP does not warrant that the operation of any product will be interrupted or error f\ ree. 3. HPs limited warranty covers only those defects that arise as a result o\ f normal use of the product, and does not cover any other problems, including those that arise as a result of: a. Improper maintenance or modification; b. Software, media, parts, or supplies not provided or supported by HP; c. Operation outside the products specifications; d. Unauthorized modification or misuse. 4. For HP printer products, the use of a non-HP cartridge or a refilled cartridge does not affect either the warranty to the customer or any HP support contract with the customer. However, if printer failure or damage is attributable to the use of a non-HP or refilled cartridge or an expired ink cartridge, HP will charge its standard time and materials charges to service the printer for the particular failure or damage. 5. If HP receives, during the applicable warranty period, notice of a defect in \ any product which is covered by HPs warranty, HP shall either repair or replace the product, at HPs option. 6. If HP is unable to repair or replace, as applicable, a defective product whic\ h is covered by HPs warranty, HP shall, within a reasonable time after being notified of the defect, refund the \ purchase price for the product. 7. HP shall have no obligation to repair, replace, or refund until the customer returns the defective product to\ HP. 8. Any replacement product may be either new or like-new, provided that it has functionality at least equal to that of the product being replaced. 9. HP products may contain remanufactured parts, components, or materials equ\ ivalent to new in performance. 10. HPs Limited Warranty Statement is valid in any country where the covered HP product is distributed by HP. Contracts for additional warranty services, such as on-site service, may be availa\ ble from any authorized HP service facility in countries where the product is distributed by HP or by an authorized importer.B. Limitations of warrantyTO THE EXTENT ALLOWED BY LOCAL LAW, NEITHER HP NOR ITS THIRD PARTY SUPPLIERS MAKES ANY OTHER WARRANTY OR CONDITION OF ANY KIND, WHETHER EXPRESS OR IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, SATISFACTORY QUALITY, AND FITNESS FOR A PARTICULAR PURPOSE.C. Limitations of liability 1. To the extent allowed by local law, the remedies provided in this Warranty Statement are the customers sole and exclusive remedies. 2. TO THE EXTENT ALLOWED BY LOCAL LAW, EXCEPT FOR THE OBLIGATIONS SPECIFICALLY SET FORTH IN THIS WARRANTY STATEMENT, IN NO EVENT SHALL HP OR ITS THIRD PARTY SUPPLIERS BE LIABLE FOR DIRECT, INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES, WHETHER BASED ON CONTRACT, TORT, OR ANY OTHER LEGAL THEORY AND WHETHER ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.D. Local law 1. This Warranty Statement gives the customer specific legal rights. The customer may also have other rights which vary from state to state in the United States, from province to province in C\ anada, and from country to country elsewhere in the world. 2. To the extent that this Warranty Statement is inconsistent with local law, this Warranty Statement shall be deemed modified to be consistent with such local law. Under such local law, certain disclaimers and limitations of this Warranty Statement may not apply to the customer. For example, some states in the United States, as well as some governm\ ents outside the United States (including provinces in Canada), may: a. Preclude the disclaimers and limitations in this Warranty Statement from limiting the statutory rights of a consumer (e.g., the United Kingdom); b. Otherwise restrict the ability of a manufacturer to enforce such disclai\ mers or limitations; or c. Grant the customer additional warranty rights, specify the duration of i\ mplied warranties which the manufacturer cannot disclaim, or allow limitations on the duration of implied warrant\ ies. 3. THE TERMS IN THIS WARRANTY STATEMENT, EXCEPT TO THE EXTENT LAWFULLY PERMITTED, DO NOT EXCLUDE, RESTRICT, OR MODIFY, AND ARE IN ADDITION TO, THE MANDATORY STATUTORY RIGHTS APPLICABLE TO THE SALE OF THE HP PRODUCTS TO SUCH CUSTOMERS.HP Limited WarrantyDear Customer,You will find below the name and address of the HP entity responsible for the performance of the HP Limited Warranty in your country. You may have additional statutory rights against the seller based on your \ purchase agreement. Those rights are not in any way affected by this HP Limited Warranty.Ireland: Hewlett-Packard Ireland Limited, 63-74 Sir John Rogersons Quay, Dublin 2 United Kingdom: Hewlett-Packard Ltd, Cain Road, Bracknell, GB-Berks RG12 1HN Malta: Hewlett Packard International Trade BV, Branch 48, Sqaq Nru 2, Triq ix-Xatt, Pieta MSD08, MaltaSouth Africa: Hewlett-Packard South Africa Ltd, 12 Autumn Street, Rivonia, Sandton, 2128, Republic of South Africa HP product Duration of limited warrantySoftware Media 90 daysPrinter 1 yearPrint or Ink cartridges Until the HP ink is depleted or the “end of warranty” date printed on the cartridge has been reached, whichever occurs first. This warranty does not cover HP ink products that have been refilled, remanufactured, refurbished, misused, or tampered with.Printheads (only applies to products with customer 1 year replaceable printheads) Accessories 1 year unless otherwise stated
HP Photosmart Plus série B209 2 1 Cartouche cyan Cartouche magenta Cartouche jaune Cartouche d’encre noire 564 564 564 564 Placez l’autocollant de la page de couverture sur votre imprimante. Important ! NE CONNECTEZ PAS le câble USB tant que vous n’y êtes pas invité par le log\ iciel d’installation (Utilisateurs de windows uniquement). Lorsque vous insérez le CD, des animations vous guident tout au long de la configuration de l'imprimante, notamment en ce qui concerne l'installation des cartouches d'encre et le chargement du papier. Vérifiez le contenu du carton Insérez le CD de configuration guidée de l'imprimante Remarque : Le câble USB peut être utilisé durant l'installation sans fil\ afin d'obtenir automatiquement les paramètres de liaison sans fil. Une fois que la configuration guidée de l'imprimante est terminée, l'installation du logiciel se poursuit. Assurez-vous de suivre les instructions animées du guide de configu\ ration, car il contient des informations importantes sur la configuration de l’imprimante, et notamment de la lia\ ison sans fil à l’aide d’un bouton unique. Sur les ordinateurs non équipés d’un lecteur de CD/DVD, visitez\ le site www.hp.com/support pour télécharger et installer le logiciel. • • • • Français
10 17 28 39 410 511 612 Apprenez à connaître l’appareil HP Photosmart Photo : Ouvrez le menu Photo, qui vous permet d’afficher, d’éditer, d’imprimer et de sauvegarder des photos. Numériser : Ouvre le menu Numériser vers, dans lequel vous pouvez sélectionner une destination pour votre numérisation. Copie : Ouvre le menu Copie, dans lequel vous pouvez sélectionner un type de copie ou modifier les paramètres de copie. Aide : Ouvre le menu Aide dans lequel vous pouvez sélectionner une rubrique et obtenir des informations supplémentaires. Une pression sur Aide à partir de l’écran d’accueil indique la liste des rubriques pour lesquelles une aide est disponible. Touches de direction : Vous permettent de naviguer parmi les photos et les options de menu. Touchez le bouton dirigé vers la droite pour accéder à l’écran d’accueil secondaire. Position init. : Permet de revenir à l’écran d’accueil (écran par défaut lorsque vous activez le produit). Formulaires rapides : Imprime divers formulaires vierges tels que du papier d’écolier, du papier à musique, des quadrillages ou des listes de contrôle. Configurer : Ouvre le menu Configuration, à partir duquel vous pouvez modifier les paramètres du produit et exécuter des fonctions de maintenance. Retour : Revient à l’écran précédent. Encre : Ouvrez l’écran Niveaux d’encre estimés. Sans fil : Ouvre l’écran Résumé sans fil, qui contient le nom d’hôte, l’adresse IP et le nom de réseau (SSID) de l’appareil HP Photosmart. Annuler : Interrompt l’opération en cours. Français