HP Photosmart B109c User Manual
Here you can view all the pages of manual HP Photosmart B109c User Manual. The HP manuals for Printer are available online for free. You can easily download all the documents as PDF.
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Solution 1: Install the HP Photosmart Software Solution:Install the product software that came with the product. If it is installed, restart your computer. To install the product software 1.Insert the product CD-ROM into your computer’s CD-ROM drive and then start the Setup program. 2.When prompted, click Install More Software to install the product software. 3.Follow the onscreen instructions and the setup instructions that came with the product. Cause:The HP Photosmart Software was not installed. If...
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•File not found • Invalid file name • Supported file types for the product • File corrupted Error reading or writing the file Solution:Check to see if you have the right folder and file name. Cause:The product software could not open or save the file. Unreadable files. NN files could not be read Solution:Reinsert the memory card in the product. If this does not work, retake the photos with your digital camera. If you already transferred the files to your computer, try printing those files by using the...
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Cause:There was not enough available memory on your computer to create a print preview file. Invalid file name Solution:Make sure that you are not using any invalid symbols in the file name. Cause:The file name you entered was invalid. Supported file types for the product The product software only recognizes JPG and TIF images. File corrupted Try the following solutions. • Solution 1: Reinsert the memory card in the product • Solution 2: Reformat the memory card in your digital camera. Solution 1:...
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•Out of disk space • Card access error • Use only one card at a time • Card is inserted incorrectly • Card is damaged • Card is not fully inserted Memory card error Try the following solutions to resolve the issue. Solutions are listed in order, with the most likely solution first. If the first solution does not solve the problem, continue trying the remaining solutions until the issue is resolved. • Solution 1: Remove all but one memory card • Solution 2: Remove the memory card and reinsert it...
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Solution 1: Close some applications or restart your computer Solution:Close all unnecessary applications. This includes applications that run in the background, such as screensavers and virus checkers. (If you turn off your virus checker, remember to turn it back on after you finish.) Try restarting your computer to clear the memory. You might need to purchase more RAM. Refer to the documentation that came with your computer. Cause:The computer did not have enough memory. If this did not solve the issue,...
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Cause:You had inserted the memory card backwards or upside down. Card is damaged Solution:Reformat your memory card in your camera or format your memory card in a computer by selecting the FAT format. For more information, see the documentation that came with your digital camera. CAUTION:Reformatting the memory card will delete any photos stored on the card. If you have previously transferred the photos from your memory card to a computer, try printing the photos from the computer. Otherwise, you will...
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Ink is drying Solution:Leave the sheet in the paper tray until the message disappears. If it is necessary to remove the printed sheet before the message disappears, carefully hold the printed sheet on the underside or the edges, and place it on a flat surface to dry. Cause:Transparencies and some other media require a drying time that is longer than normal. Ink cartridge and printhead messages The following is a list of printhead and ink cartridge error messages: • Cartridges in wrong slot • General...
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Printing cannot occur without one of each type of ink cartridge inserted into the correct slot. For more information, see: “ Replace the cartridges” on page 44 Cause:The indicated ink cartridges were inserted into the wrong slots. General printer error Try the following solutions. • Solution 1: Reset the product • Solution 2: Contact HP support Solution 1: Reset the product Solution:Turn off the product, and then unplug the power cord. Plug the power cord back in, and then press the On button to turn on...
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If it appears that you are using the correct ink cartridges, proceed to the next solution. For more information, see: •“ Order ink supplies” on page 46 •“ Replace the cartridges” on page 44 Cause:The indicated ink cartridges were not intended for use in this product as it was currently configured. If this did not solve the issue, try the next solution. Solution 2: Contact HP support Solution:Contact HP support for service. Go to: www.hp.com/support. If prompted, choose your country/region, and then...
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Cause:The indicated ink cartridges did not have enough ink to print properly. Ink cartridge problem Try the following solutions to resolve the issue. Solutions are listed in order, with the most likely solution first. If the first solution does not solve the problem, continue trying the remaining solutions until the issue is resolved. • Solution 1: Install the ink cartridges correctly • Solution 2: Close the print carriage latch • Solution 3: Clean the electrical contacts • Solution 4: Replace the ink...