HP PhotoSmart A646 User Manual

7 Maintenance
This section contains basic maintenance procedures that can help keep your printer
performing well and producing top-quality photos.
•
Align the print cartridge
•
Clean the print cartridge automatically
•
View estimated ink levels
•
Insert or replace the print cartridge
•
Get print cartridge ordering information
•
Print a test page
•
Print a sample page
•
Store the printer and print cartridge
•
Remove ink from your skin and clothing
Align the print cartridge
The printer automatically aligns...

View estimated ink levels
You can view the estimated ink level of the print cartridge installed in the printer on the
printer itself. The printer screen displays an ink-level icon that shows the approximate
amount of ink remaining in the cartridge:
NOTE:Ink level warnings and indicators provide estimates for planning purposes
only. When you receive a low-ink warning message, consider having a replacement
cartridge available to avoid possible printing delays. You do not need to replace the
print...

*Display permanence rating by Wilhelm Imaging Research, Inc. or HP Image
Permanence Lab. For details, visit 
www.hp.com/go/printpermanence.
CAUTION:Check that you are using the correct print cartridges. Also, note that HP
does not recommend modifying or refilling HP cartridges. Damage that results from
modifying or refilling HP cartridges is not covered by the HP warranty.
To insert or replace a print cartridge
1. Make sure the power is on and you have removed the cardboard from inside the
printer.
2....

5.Hold the replacement cartridge with the label on top. Slide the cartridge at a slight
upward angle into the cradle so the copper-colored contacts go in first. Push the
cartridge until it snaps into place.
6.Close the print cartridge door.
7. Follow the onscreen instructions.
NOTE: Recycle the old cartridge. The HP Inkjet Supplies Recycling Program is
available in many countries/regions and lets you recycle used print cartridges free
of charge. For more information, go to...

Print a test page
The information on a test page can be helpful if you need to contact HP support. It also
contains information about ink levels, print or ink cartridge performance, printer serial
number, and so on.
To print a test page from the printer
1. Touch the  Setup icon to display the Setup menu. For more information, see 
Setup
Menu.
2. Touch  Tools, and then touch  Print Test Page.
Print a sample page
Print a sample page to test the printer photo printing quality and to make sure the paper
is...

Follow these tips to help maintain HP print cartridges and ensure consistent print quality:
• Keep all unused print cartridges in their original sealed packages until they are
needed. Store print cartridges at room temperature (15–35 degrees C or 59–95
degrees F).
• Do not remove the plastic tape covering the ink nozzles until you are ready to install the print cartridge in the printer. If the plastic tape has been removed from the print
cartridge, do not attempt to reattach it. Reattaching the tape...

8 Troubleshooting
Before contacting HP support, read this section for troubleshooting tips or go to the online
support services at 
www.hp.com/support.
TIP:HP recommends using a USB cable 3 meters (10 feet) or less in length. Using
a longer USB cable may cause errors.
This section contains the following topics:
•
Software installation issues
•
Printing and hardware issues
•
Bluetooth printing problems
Software installation issues
This section contains the following topics:
•
The installation failed
•
The...

Mac users
a. Double-click the  Applications:Hewlett-Packard  folder.
b . Double-click  HP Uninstaller  and follow the onscreen instructions.
2. Pause or disable any active virus protection applications.
3. Quit all software applications.
4. Turn the printer off, wait 10 seconds, and then turn the printer on.
5. Reinstall the printer software according to the setup instructions that came with
the printer.
Cause: There may be a conflict with the virus protection application or another
software application...

The printer does not appear in Printers and Faxes (Windows only)
Try the following solutions to resolve the issue. If the first solution does not solve the
problem, continue trying the remaining solutions until the issue is resolved.
•
Solution 1: Retry the installation
•
Solution 2: Disable Software Install Mode
Solution 1: Retry the installation Solution: Make sure the software is installed by verifying that there is
HP Photosmart A640 series  folder in the HP folder of the Windows Start menu. If
the...

Solution 2: Make sure Software Install Mode is enabledSolution: Make sure Software Install Mode option is enabled in the printer menu.
To enable Software Install Mode
1. Touch the  Setup icon to display the Setup menu. For more information, see 
Setup
Menu.
2. Touch  Preferences .
3. Touch  Software Install Mode .
4. Make sure the  On option is checked.
5. Turn the printer off, wait 10 seconds, and then turn the printer back on.
Cause: Software Install Mode might be off.
If this did not solve the issue,...