HP Photosmart A636 User Manual

I want to attach the printer to my computer to transfer photos only, but the software
installation program keeps appearing
Solution:To transfer photos from the printer to your computer without installing
software, disable Software Install Mode on the printer and then connect the printer
to your computer with a USB cable.
To disable Software Install Mode
1.Touch the Setup icon to display the Setup menu. For more information, see
“
Setup Menu” on page 16.
2.Touch Preferences.
3.Touch Software Install...

Solution 1: Check the power cord
Solution:
• The printer may be plugged into a power strip that is turned off. Turn on the power
strip, and then turn on the printer.
• The printer may be plugged into an incompatible power source. If you are traveling
abroad, make certain the power source in the country/region you are visiting
complies with the power requirements and power cord of the printer.
• Check that the power adapter is functioning properly. To check the power adapter:
◦Make sure the power adapter...

The printout did not appear
Try the following solution for this problem.
Solution:Try the following steps to clear the paper jam:
• If the paper came part way through the front of the printer, gently pull the paper
towards you to remove it.
• If the paper did not come part way through the front of the printer, try removing it
from the back of the printer:
◦Remove the paper from the input tray.
◦Gently pull the jammed paper to remove it from the back of the printer.
• If you cannot grasp the edge of the...

Solution 3: Make sure that the printer power cord is securely attached
Solution:Make sure that the printer power cord is securely attached and the printer
is turned on.
Cause:The printer might not be connected to a power source.
If this did not solve the issue, try the next solution.
Solution 4: Wait until USB hub is not busy and try printing again
Solution:Wait until the other device is no longer being accessed or connect the
printer directly to the computer.
If an HP Photosmart dialog box is displayed,...

4.Plug the power cord back into the printer.
5.Plug the USB cable back into the USB port on the back of the printer.
6.If the problem persists, unplug the power cord and the USB cable and uninstall
the printer software:
a. From the Windows Start menu, go to All Programs > HP  > HP Photosmart
A630 series > Uninstall.
b. Follow the onscreen instructions.
7.Turn the printer off, wait 10 seconds, and then turn the printer on.
8.Restart the computer.
9.Reinstall the printer software by connecting the printer...

The printer did not print borderless photos
Try the following solution for this problem.
Solution:
To turn on borderless printing when printing from the printer control panel
1.Touch the Setup icon to display the Setup menu. For more information, see
“
Setup Menu” on page 16.
2.Touch Preferences.
3.Touch Borderless.
4.Touch On to turn borderless printing on.
To turn on borderless printing when printing from a computer
1.Verify that the printer is turned on.
2.Load appropriate paper for current print job....

A blank page came out of the printer
Try the following solution for this problem.
Solution:Print a test page. For more information, see “
Print a test page”
on page 63. Replace the print cartridge if necessary. For more information, see “
Insert
or replace the print cartridge” on page 60.
Cause:The print cartridge may be depleted of ink.
Parts of the printed document are missing or are in the wrong place
Try the following solution for this problem.
Solution:Make sure you have selected the correct paper...

Solution 3: Print on correct side of paper
Solution:Make sure the paper is loaded with the side to be printed facing up.
Cause:You may be printing on the wrong side of the paper.
If this did not solve the issue, try the next solution.
Solution 4: Clean print cartridge
Solution:Clean the print cartridge. For more information, see “
Clean the print
cartridge automatically” on page 59.
Cause:You may need to clean the print cartridge.
Solution 5: Replace print cartridge, if necessary
Solution:Print a test...

•Solution 4: Make sure you are using the correct Bluetooth passkey
•
Solution 5: Move Bluetooth device closer to the printer
Solution 1: Wait until Bluetooth printer is ready to receive data
Solution:If you are using the optional HP Bluetooth wireless printer adapter, make
sure the adapter is plugged into the camera port on the front of the printer. The light
on the adapter flashes when the adapter is ready to receive data.
Cause:The HP Bluetooth wireless printer adapter or the printer itself may not be...

If this did not solve the issue, try the next solution.
Solution 5: Move Bluetooth device closer to the printer
Solution:Move the device with Bluetooth wireless technology closer to the printer.
The maximum recommended distance between the device with Bluetooth wireless
technology and the printer is 10 meters (30 feet).
Cause:You may be too far from the printer.
No page came out of the printer.
Solution:For a list of the file formats that the printer supports, see “
Specifications”
on page 87.
Cause:The...