HP Photosmart A636 User Manual

6 Maintenance
This section contains basic maintenance procedures that can help keep your printer
performing well and producing top-quality photos.
•
Align the print cartridge
•
Clean the print cartridge automatically
•
View estimated ink levels
•
Insert or replace the print cartridge
•
Remove ink from your skin and clothing
•
Get print cartridge ordering information
•
Print a test page
•
Print a sample page
•
Store the printer and print cartridge
Align the print cartridge
The printer automatically aligns...

View estimated ink levels
You can view the estimated ink level of the print cartridge installed in the printer on the
printer itself. The printer screen displays an ink-level icon that shows the approximate
amount of ink remaining in the cartridge:
NOTE:Ink level warnings and indicators provide estimates for planning purposes
only. When you receive a low-ink warning message, consider having a replacement
cartridge available to avoid possible printing delays. You do not need to replace the
print...

*Display permanence rating by Wilhelm Imaging Research, Inc. or HP Image
Permanence Lab. For details, visit 
www.hp.com/go/printpermanence.
CAUTION:Check that you are using the correct print cartridges. Also, note that HP
does not recommend modifying or refilling HP cartridges. Damage that results from
modifying or refilling HP cartridges is not covered by the HP warranty.
To insert or replace a print cartridge
1.Make sure the power is on and you have removed the cardboard from inside the
printer.
2.Open...

5.Hold the replacement cartridge with the label on top. Slide the cartridge at a slight
upward angle into the cradle so the copper-colored contacts go in first. Push the
cartridge until it snaps into place.
6.Close the print cartridge door.
7.Follow the onscreen instructions.
NOTE:Recycle the old cartridge. The HP Inkjet Supplies Recycling Program is
available in many countries/regions and lets you recycle used print cartridges free
of charge. For more information, go to...

a. Click Properties or Preferences.
NOTE:The path to the Printer Properties dialog box can vary depending on
the software program you are using.
b. Click the Order Supplies Online button.
Mac users
▲Click the Supplies button.
3.Follow the onscreen instructions on your computer.
To order HP papers and other supplies, go to 
www.hp.com/buy/supplies. If prompted,
choose your country/region, follow the prompts to select your product, and then click one
of the shopping links on the page.
Print a test page
The...

Store the print cartridge
When you store the printer, always leave the active print cartridge inside the printer. The
printer stores the print cartridge in a protective cap during the power-down cycle.
CAUTION:Make sure the printer completes its power-down cycle before you unplug
the power cord. This allows the printer to store the print cartridges properly.
Follow these tips to help maintain HP print cartridges and ensure consistent print quality:
• Keep all unused print cartridges in their original...

7 Troubleshooting
Before contacting HP support, read this section for troubleshooting tips or go to the online
support services at 
www.hp.com/support.
TIP:HP recommends using a USB cable 3 meters (10 feet) or less in length. Using
a longer USB cable may cause errors.
This section contains the following topics:
•
Software installation issues
•
Printing and hardware issues
•
Bluetooth printing problems
•
Device messages
Software installation issues
This section contains the following topics:
•
The...

Mac users
a. Double-click the Applications:Hewlett-Packard folder.
b. Double-click HP Uninstaller and follow the onscreen instructions.
2.Pause or disable any active virus protection applications.
3.Quit all software applications.
4.Turn the printer off, wait 10 seconds, and then turn the printer on.
5.Reinstall the printer software according to the setup instructions that came with
the printer.
Cause:There may be a conflict with the virus protection application or another
software application that is...

The printer does not appear in Printers and Faxes (Windows only)
Try the following solutions to resolve the issue. If the first solution does not solve the
problem, continue trying the remaining solutions until the issue is resolved.
•
Solution 1: Retry the installation
•
Solution 2: Disable Software Install Mode
Solution 1: Retry the installation
Solution:Make sure the software is installed by verifying that there is HP
Photosmart 630 series folder in the HP folder of the Windows Start menu. If the...

Solution 2: Make sure Software Install Mode is enabled
Solution:Make sure Software Install Mode option is enabled in the printer menu.
To enable Software Install Mode
1.Touch the Setup icon to display the Setup menu. For more information, see
“
Setup Menu” on page 16.
2.Touch Preferences.
3.Touch Software Install Mode.
4.Make sure the On option is checked.
5.Turn the printer off, wait 10 seconds, and then turn the printer back on.
Cause:Software Install Mode might be off.
If this did not solve the issue,...