HP Pavilion G6 User Manual
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HP Pavilion G6 Notebook PC Maintenance and Service Guide SUMMARY This guide is a troubleshooting reference used for maintaining and servicing the computer. It provides comprehensive information on identifying computer features, components, and spare parts; troubleshooting computer problems; and performing computer disassembly procedures.
© Copyright 2011 Hewlett-Packard Development Company, L.P. ATI and ATI Mobility Radeon are trademarks of Advanced Micro Devices, Inc. Bluetooth is a trademark owned by its proprietor and used by Hewlett-Packard Company under license. Intel, Arrandale, and Core are trademarks of Intel corporation in the U.S. and other countries. Microsoft and Windows are U.S. registered trademarks of Microsoft Corporation. SD Logo is a trademark of its proprietor. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein. Second Edition: March 2011 Document Part Number: 649111-002
Safety warning notice WARNING!To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to contact the skin or a soft surface, such as pillows or rugs or clothing, during operation. The computer and the AC adapter comply with the user-accessible surface temperature limits defined by the International Standard for Safety of Information Technology Equipment (IEC 60950). iii
Table of contents 1 Product description ........................................................................................................................................ 1 2 External component identification ................................................................................................................ 7 Top ....................................................................................................................................................... 7 TouchPad ............................................................................................................................ 7 Lights ................................................................................................................................... 8 Button .................................................................................................................................. 9 Keys ................................................................................................................................... 10 Front ................................................................................................................................................... 11 Right side ........................................................................................................................................... 12 Left side .............................................................................................................................................. 13 Display ................................................................................................................................................ 15 Bottom ................................................................................................................................................ 16 3 Illustrated parts catalog ............................................................................................................................... 17 Serial number location ........................................................................................................................ 17 Computer major components ............................................................................................................. 18 Display assembly components ........................................................................................................... 24 Mass storage devices ......................................................................................................................... 26 Miscellaneous parts ............................................................................................................................ 27 Sequential part number listing ............................................................................................................ 29 4 Removal and replacement procedures ....................................................................................................... 36 Preliminary replacement requirements ............................................................................................... 36 Tools required .................................................................................................................... 36 Service considerations ....................................................................................................... 36 Plastic parts ....................................................................................................... 36 Cables and connectors ..................................................................................... 37 Drive handling ................................................................................................... 37 Grounding guidelines ......................................................................................................... 38 Electrostatic discharge damage ........................................................................ 38 v
Packaging and transporting guidelines ............................................. 39 Workstation guidelines ..................................................................... 39 Equipment guidelines ....................................................................... 40 Component replacement procedures ................................................................................................. 41 Serial number .................................................................................................................... 41 Computer feet .................................................................................................................... 42 Battery ............................................................................................................................... 43 Service access cover ......................................................................................................... 44 Hard drive .......................................................................................................................... 45 Optical drive ....................................................................................................................... 47 WLAN module .................................................................................................................... 49 Memory module ................................................................................................................. 51 Keyboard ........................................................................................................................... 52 Top cover ........................................................................................................................... 55 Power button board ........................................................................................................... 58 TouchPad button board ..................................................................................................... 59 TouchPad LED board ........................................................................................................ 60 Speaker assembly ............................................................................................................. 61 USB board ......................................................................................................................... 62 Power connector ................................................................................................................ 63 Display assembly ............................................................................................................... 64 System board ..................................................................................................................... 71 RTC battery ....................................................................................................................... 74 Heat sink assembly ............................................................................................................ 75 Processor ........................................................................................................................... 79 5 Specifications ................................................................................................................................................ 81 Computer specifications ..................................................................................................................... 81 39.6-cm (15.6-in) display specifications ............................................................................................. 82 Hard drive specifications .................................................................................................................... 83 DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive specifications .................................. 84 Blu-ray Disc ROM and DVD±R/RW SuperMulti Double-Layer Drive specifications ........................... 85 6 Setup Utility (BIOS) ....................................................................................................................................... 86 Starting Setup Utility ........................................................................................................................... 86 Using Setup Utility .............................................................................................................................. 86 Changing the language of Setup Utility ............................................................................. 86 Navigating and selecting in Setup Utility ............................................................................ 87 Displaying system information ........................................................................................... 87 Restoring factory default settings in Setup Utility .............................................................. 87 Exiting Setup Utility ............................................................................................................ 87 vi
Updating the BIOS ............................................................................................................................. 88 Determining the BIOS version ........................................................................................... 88 Downloading a BIOS update ............................................................................................. 89 7 Backup and recovery .................................................................................................................................... 90 Restore ............................................................................................................................................... 91 Creating restore media ....................................................................................................................... 91 Performing a system restore .............................................................................................................. 92 Restoring using the dedicated recovery partition (select models only) .............................. 92 Restoring using the restore media ..................................................................................... 92 Changing the computer boot order .................................................................................... 94 Backing up and recovering your information ...................................................................................... 94 Using Windows Backup and Restore ................................................................................ 95 Using Windows system restore points ............................................................................... 96 When to create restore points ........................................................................... 96 Create a system restore point ........................................................................... 96 Restore to a previous date and time ................................................................. 96 8 Power cord set requirements ...................................................................................................................... 97 Requirements for all countries or regions ........................................................................................... 97 Requirements for specific countries or regions .................................................................................. 98 9 Recycling ....................................................................................................................................................... 99 Battery ................................................................................................................................................ 99 Display ................................................................................................................................................ 99 Index ................................................................................................................................................................. 105 vii
1 Product description Category Description Intel® 2nd GenerationIntel® Previous GenerationAMD AMD Discrete UMA Discrete UMA Discrete UMA HP Pavilion G6 Notebook PC√√√√√√ ProcessorsIntel® Core™ i7-2620M processor (2.7 GHz, SC turbo up to 3.40 GHz, 4 MB L3), Dual 35 W√√ Intel Core i5-2540M processor (2.6 GHz, SC turbo up to 3.3 GHz, 3 MB L3), Dual 35 W√√ Intel Core i5-2520M processor (2.5 GHz, SC turbo up to 3.2 GHz, 3 MB L3), Dual 35 W√√ Intel Core i5-2410M processor (2.3 GHz, SC turbo up to 2.9 GHz, 3 MB L3), Dual 35 W√√ Intel Core i3 2310M (2.1 GHz, 3 MB L3) Dual 35 W√√ Intel Core i5-480M processor (2.66 GHz, SC turbo up to 2.93 GHz, 3 MB L3), Dual 35 W √√ Intel Core i3-390M processor (2.66 GHz, 3 MB L3), Dual 35 W √√ Intel Core i3-380M processor (2.53 GHz, 3 MB L3), Dual 35 W √√ Intel Pentium® P6300 (2.26 GHz, 3 MB L3), Dual 35 W √√ Intel Pentium P6200 (2.13 GHz, 3 MB L3), Dual 35 W √√ AMD Phenom™ II N970 (2.2 GHz, 2 MB L2, 1333 MHz, 3.6 GT/s – Quad 35 W √√ AMD Phenom II P960 (1.8 GHz, 2 MB L2, 1066 MHz, 3.6 GT/s – Quad 25 W √√ AMD Phenom II N870 (2.3 GHz, 1.5 MB L2, 1333 MHz, 3.6 GT/s – Triple 35 W √√ 1
Category Description Intel® 2nd GenerationIntel® Previous GenerationAMD AMD Discrete UMA Discrete UMA Discrete UMA AMD Phenom II P860 (2.0 GHz, 1.5 MB L2, 1066 MHz, 3.6 GT/s – Triple 25 W √√ AMD Phenom II N850 (2.2 GHz, 1.5 MB L2, 1333 MHz, 3.6GT/s – Triple 35 W √√ AMD Phenom II N660 (3.0 GHz, 2 MB L2, 1333 MHz, 3.6 GT/s – Dual 35 W √√ AMD Phenom II P650 (2.6 GHz, 2 MB L2, 1066 MHz, 3.6 GT/s – Dual 25 W √√ AMD Turion™ II P560 (2.5 GHz, 2 MB L2, 1066 MHz, 3.6 GT/s– Dual 25 W √√ AMD Athlon™ II P360 (2.3 GHz, 1 MB L2, 1066 MHz, 3.6 GT/s– Dual 25 W √√ AMD Athlon II P340 (2.2 GHz, 1 MB L2, 1066 MHz, 3.2 GT/s– Dual 25 W √√ AMD V160™ (2.4 GHz, 512 KB L2, 1066 MHz, 3.2 GT/s) - SC 25 W √√ AMD V140™ (2.3 GHz, 512 KB L2, 1066 MHz, 3.2 GT/s) - SC 25 W √√ ChipsetIntel HM`65 Express Chipset√√ Intel HM`55 Express Chipset √√ AMD RS880M + SB820M √√ GraphicsIntel HD Graphics 3000 √ Intel HD Graphics √√ ATI Radeon™ HD 6470M with 512 MB of dedicated video memory (64Mx16 DDR3, 900 MHz×4 PCs)√ √ √ ATI Radeon HD 6470M with 1 GB of dedicated video memory (128Mx16 DDR3, 900 MHz×4 PCs)√ √ √ ATI Mobility Radeon™ HD 4250 Graphics √√√ Support for HD-DVD playback with HD decoder and DX11 and HDMI√√ √ √ Support for DX11 √√ Panel 39.6-cm (15.6-in) HD LED BrightView (1366×768)√√√√√√ 16:9 wide aspect ratio√√√√√√ Memory2 customer-accessible/upgradable SODIMM slots: 2 Chapter 1 Product description