HP Pavilion G4 1000 Notebook Pc Series Service Guide
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© Copyright 2011 Hewlett-Packard Development Company, L.P. AMD, the AMD Arrow logo, Athlon, Phenom, Sempron, Turion, and combinations thereof, are trademarks of Advanced Micro Devices, Inc. Bluetooth is a trademark owned by its proprietor and used by Hewlett-Packard Company under license. Intel, Celeron, Core, and Pentium are trademarks of Intel Corporation in the U.S. and other countries. Microsoft and Windows are U.S. registered trademarks of Microsoft Corporation. SD Logo is a trademark of its proprietor. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein. Fifth Edition: December 2011 First Edition: January 2011 Document Part Number: 635396-005
Safety warning notice WARNING!To reduce the possibility of heat-related injuries or of overheating the device, do not place the device directly on your lap or obstruct the device air vents. Use the device only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to contact the skin or a soft surface, such as pillows or rugs or clothing, during operation. The device and the AC adapter comply with the user-accessible surface temperature limits defined by the International Standard for Safety of Information Technology Equipment (IEC 60950). iii
Table of contents 1 Product description ........................................................................................................................................ 1 2 External component identification ................................................................................................................ 9 Display .................................................................................................................................................. 9 Top ..................................................................................................................................................... 10 Button ................................................................................................................................ 10 Keys ................................................................................................................................... 11 Lights ................................................................................................................................. 12 TouchPad .......................................................................................................................... 13 Left side .............................................................................................................................................. 14 Front ................................................................................................................................................... 15 Right side ........................................................................................................................................... 16 Bottom components ........................................................................................................................... 17 3 Illustrated parts catalog ............................................................................................................................... 18 Service tag ......................................................................................................................................... 19 Computer major components ............................................................................................................. 20 Cable Kit ............................................................................................................................................. 28 Display assembly subcomponents ..................................................................................................... 29 Mass storage devices ......................................................................................................................... 30 Miscellaneous parts ............................................................................................................................ 32 Sequential part number listing ............................................................................................................ 33 4 Removal and replacement procedures ....................................................................................................... 41 Preliminary replacement requirements ............................................................................................... 41 Tools required .................................................................................................................... 41 Service considerations ....................................................................................................... 41 Plastic parts ....................................................................................................... 41 Cables and connectors ..................................................................................... 41 Drive handling ................................................................................................... 42 Grounding guidelines ......................................................................................................... 42 v
Electrostatic discharge damage ........................................................................ 42 Packaging and transporting guidelines ............................................. 44 Component replacement procedures ................................................................................................. 46 Service tag ......................................................................................................................... 46 Computer feet .................................................................................................................... 47 Battery ............................................................................................................................... 48 Optical drive ....................................................................................................................... 49 Hard drive .......................................................................................................................... 51 Memory module ................................................................................................................. 53 WLAN module .................................................................................................................... 54 Keyboard ........................................................................................................................... 56 Top cover ........................................................................................................................... 59 Power button board ........................................................................................................... 63 TouchPad button board ..................................................................................................... 64 TouchPad LED board ........................................................................................................ 65 Speakers ............................................................................................................................ 67 Optical drive cable ............................................................................................................. 68 USB board ......................................................................................................................... 70 Power connector cable ...................................................................................................... 71 System board ..................................................................................................................... 72 RTC battery ....................................................................................................................... 77 Fan and heat sink .............................................................................................................. 79 Processor ........................................................................................................................... 84 LED board .......................................................................................................................... 87 Display assembly ............................................................................................................... 88 5 Setup Utility (BIOS) and System Diagnostics ............................................................................................ 96 Using Setup Utility .............................................................................................................................. 96 Starting Setup Utility .......................................................................................................... 96 Changing the language of Setup Utility ............................................................................. 96 Navigating and selecting in Setup Utility ............................................................................ 97 Displaying system information ........................................................................................... 97 Restoring factory settings in Setup Utility .......................................................................... 98 Exiting Setup Utility ............................................................................................................ 98 Updating the BIOS ............................................................................................................. 98 Determining the BIOS version ........................................................................... 99 Downloading a BIOS update ............................................................................. 99 Using System Diagnostics ................................................................................................................ 100 6 Specifications .............................................................................................................................................. 101 Computer specifications ................................................................................................................... 101 vi
14.0-inch, display specifications ....................................................................................................... 102 Hard drive specifications .................................................................................................................. 103 Blu-ray ROM DVD±R/RW Super Multi Double-Layer Drive specifications ....................................... 104 DVD±RW and CD-RW Super Multi Double-Layer Combo Drive specifications ............................... 105 7 Backup and recovery .................................................................................................................................. 106 Restore ............................................................................................................................................. 106 Creating restore media ..................................................................................................................... 107 Performing a system restore ............................................................................................................ 108 Restoring using the dedicated recovery partition (select models only) ............................ 108 Restoring using the restore media ................................................................................... 109 Changing the computer boot order .................................................................................. 109 Backing up and recovering your information .................................................................................... 110 Using Windows Backup and Restore .............................................................................. 111 Using Windows system restore points ............................................................................. 111 When to create restore points ......................................................................... 111 Create a system restore point ......................................................................... 112 Restore to a previous date and time ............................................................... 112 8 Power cord set requirements .................................................................................................................... 113 Requirements for all countries .......................................................................................................... 113 Requirements for specific countries and regions ............................................................................. 114 9 Recycling ..................................................................................................................................................... 115 Battery .............................................................................................................................................. 115 Display .............................................................................................................................................. 115 Index ................................................................................................................................................................. 121 vii
1 Product description Category Description Computer models equipped with an AMD processorComputer models equipped with an Intel processor Product NameHP G4 Notebook PC√√ ProcessorsAMD® Fusion E-450 1.65-GHz processor (dual core, 18 W)√ AMD Fusion E-350 1.60-GHz processor (dual core, 18 W)√ AMD A8-3520M 2.50-GHz processor (1.6-GHz FSB, 4.0-MB L2 cache, quad core, 35 W)√ AMD A8-3500M 2.40-GHz processor (1.5-GHz FSB, 4.0-MB L2 cache, quad core, 35 W)√ AMD A6-3420M 2.40-GHz processor (1.5-GHz FSB, 4.0-MB L2 cache, quad core, 35 W)√ AMD A6-3400M 2.30-GHz processor (1.4-GHz FSB, 4.0-MB L2 cache, quad core, 35 W)√ AMD A4-3320M 2.60-GHz processor (2.0-GHz FSB, 4.0-MB L2 cache, dual core, 35 W)√ AMD A4-3305M 2.50-GHz processor (1.9-GHz FSB, 2.0-MB L2 cache, dual core, 45 W)√ AMD A4-3300M 2.50-GHz processor (1.9-GHz FSB, 4.0-MB L2 cache, dual core, 35 W)√ AMD E2-3000M 2.40-GHz processor (1.8-GHz FSB, 4.0-MB L2 cache, quad core, 35 W)√ AMD Athlon II P360 2.30-GHz processor (1.0- MB L2 cache, 1066-MHz, 3.2GT/sec, dual core, 25 W)√ AMD Athlon II P340 2.20-GHz processor (1.0- MB L2 cache, 1066-MHz, 3.2GT/sec, dual core, 25 W)√ AMD Phenom II N970 2.20-GHz processor (2.0- MB L2 cache, 1333-MHz, 3.6GT/sec, quad core, 35 W)√ AMD Phenom II N870 2.30-GHz processor (1.5- MB L2 cache, 1333-MHz, 3.6GT/sec, triple core, 35 W)√ AMD Phenom II N850 2.20-GHz processor (1.5- MB L2 cache, 1333-MHz, 3.6GT/sec, triple core, 35 W)√ 1
Category Description Computer models equipped with an AMD processorComputer models equipped with an Intel processor AMD Phenom II N660 3.00-GHz processor (2.0- MB L2 cache, 1333-MHz, 3.6GT/sec, dual core, 35 W)√ AMD Phenom II P960 1.80-GHz processor (2.0- MB L2 cache, 1066-MHz, 3.6GT/sec, quad core, 25 W)√ AMD Phenom II P860 2.00-GHz processor (1.5- MB L2 cache, 1333-MHz, 3.6GT/sec, triple core, 25 W)√ AMD Phenom II P650 2.60-GHz processor (2.0- MB L2 cache, 1066-MHz, 3.6GT/sec, triple core, 25 W)√ AMD Turion II P560 2.50-GHz processor (2.0- MB L2 cache, 1066-MHz, 3.6GT/sec, dual core, 25 W)√ AMD V160 2.40-GHz processor (512-KB L2 cache, 1066-MHz 3.2-GT/sec, single core, 25 W)√ AMD V140 2.30-GHz processor (512-KB L2 cache, 1066-MHz 3.2-GT/sec, single core, 25 W)√ Intel® Core i7-2640M 2.80-GHz (SC turbo up to 3.50- GHz) processor (4.0-MB L3 cache, dual core, 35 W) √ Intel Core i7-2620M 2.70-GHz (SC turbo up to 3.40- GHz) processor (4.0-MB L3 cache, dual core, 35 W) √ Intel Core i5-2410M 2.30-GHz (SC turbo up to 2.90- GHz) processor (3.0-MB L3 cache, dual core, 35 W) √ Intel Core i5-2430M 2.40-GHz (SC turbo up to 3.00- GHz) processor (3.0-MB L3 cache, dual core, 35 W) √ i5-2450M 2.50-GHz (SC turbo up to 3.10-GHz) processor (3.0-MB L3 cache, dual core, 35 W) √ Intel Core i5-2520M 2.50-GHz (SC turbo up to 3.20- GHz) processor (3.0-MB L3 cache, dual core, 35 W) √ Intel Core i5-2540M 2.60-GHz (SC turbo up to 3.30- GHz) processor (3.0-MB L3 cache, dual core, 35 W) √ Intel Core i5-480M 2.66-GHz (SC turbo up to 2.93-GHz) processor (3.0-MB L3 cache, dual core, 35 W) √ Intel Core i3-2370M 2.40-GHz processor (3.0- MB L3 cache, dual core, 35 W) √ Intel Core i3-2350M 2.30-GHz processor (3.0- MB L3 cache, dual core, 35 W) √ Intel Core i3-2330M 2.20-GHz processor (3.0- MB L3 cache, dual core, 35 W) √ Intel Core i3-2310M 2.10-GHz processor (3.0- MB L3 cache, dual core, 35 W) √ Intel Core i3-390M 2.66-GHz processor (3.0- MB L3 cache, dual core, 35 W) √ Intel Core i3-380M 2.53-GHz processor (3.0- MB L3 cache, dual core, 35 W) √ 2 Chapter 1 Product description