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HP Pavilion Dv9700 Entertainment Notebook Pc Series Service Guide

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Page 51

Cables and connectors
CAUTION:When servicing the computer, be sure that cables are placed in their proper locations
during the reassembly process. Improper cable placement can damage the computer.
Cables must be handled with extreme care to avoid damage. Apply only the tension required to unseat
or seat the cables during removal and insertion. Handle cables by the connector whenever possible. In
all cases, avoid bending, twisting, or tearing cables. Be sure that cables are routed in such a way that
they...

Page 52

Grounding guidelines
Electrostatic discharge damage
Electronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structure
determine the degree of sensitivity. Networks built into many integrated circuits provide some protection,
but in many cases, ESD contains enough power to alter device parameters or melt silicon junctions.
A discharge of static electricity from a finger or other conductor can destroy static-sensitive devices or
microcircuitry. Even if the spark is...

Page 53

Packaging and transporting guidelines
Follow these grounding guidelines when packaging and transporting equipment:
●To avoid hand contact, transport products in static-safe tubes, bags, or boxes.
●Protect ESD-sensitive parts and assemblies with conductive or approved containers or packaging.
●Keep ESD-sensitive parts in their containers until the parts arrive at static-free workstations.
●Place items on a grounded surface before removing items from their containers.
●Always be properly grounded when...

Page 54

Equipment guidelines
Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation.
●When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible straps
with a minimum of one megohm ±10% resistance in the ground cords. To provide proper ground,
wear a strap snugly against the skin at all times. On grounded mats with banana-plug connectors,
use alligator clips to connect a wrist strap.
●When standing, use foot straps and a grounded floor mat....

Page 55

Unknown user password
If the computer you are servicing has an unknown user password, follow these steps to clear the
password.
NOTE:These steps also clear CMOS.
Before disassembling the computer, follow these steps:
1.Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the
computer on, and then shut it down through the operating system.
2.Disconnect all external devices connected to the computer.
3.Disconnect the power from the computer by first unplugging the...

Page 56

Component replacement procedures
This chapter provides removal and replacement procedures.
There are as many as 107 screws, in 14 different sizes, that must be removed, replaced, or loosened
when servicing the computer. Make special note of each screw size and location during removal and
replacement.
Serial number
Report the computer serial number to HP when requesting information or ordering spare parts. The
serial number is located on the bottom of the computer.
46 Chapter 4   Removal and replacement...

Page 57

Battery
DescriptionSpare part number
8-cell, 2.55-Ah battery434674-001 and
451868-001
8-cell, 2.20-Ah battery448007-001
Before disassembling the computer, follow these steps:
1.Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the
computer on, and then shut it down through the operating system.
2.Disconnect all external devices connected to the computer.
3.Disconnect the power from the computer by first unplugging the power cord from the AC outlet and
then...

Page 58

Camera module
NOTE:If it has been determined that the camera module is the component that must be replaced to
complete the computer repair, the display assembly does not have to be removed. Follow the procedures
in this section to replace the camera module. For information on replacing the display assembly and
other display assembly internal components, see 
Display assembly on page 69.
DescriptionSpare part number
Camera module (includes 2-sided tape) 448002-001
Before removing the camera module, follow...

Page 59

5.Flex the inside edges of the left and right sides (1) and the top edge (2) of the display bezel until
the bezel disengages from the display enclosure.
6.Release the camera module (1) from the display enclosure as far as the camera module cable
allows.
7.Disconnect the camera module cable (2) from the camera module.
8.Remove the camera module.
Reverse this procedure to install the camera module.
Component replacement procedures 49 

Page 60

Display inverter
NOTE:If it has been determined that the display inverter is the component that must be replaced to
complete the computer repair, the display assembly does not have to be removed. Follow the procedures
in this section to replace the display inverter. For information on replacing the display assembly and
other display assembly internal components, see 
Display assembly on page 69.
DescriptionSpare part number
For use only with computer models equipped with dual lamp display...
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