HP Pavilion Dv9500 Entertainment Notebook Pc Series Service Guide

							1 Product description
CategoryDescriptionFull-
featured
models
(AMD)Defeatured
models
(AMD)8m GM
system
board (Intel)8m PM
system
board
(Intel)8p PM
system
board
(Intel)
Product
NameHP Pavilion dv9500, dv9600, and
dv9700 Entertainment PCs√√√√√
Proces-
sorsIntel® Core™ 2 Duo processor:     
 T7700 (2.4-GHz, 4-MB L2 cache,
800-MHz FSB)  √√√
 Intel® Core™ Duo processors:     
 T7500 (2.2-GHz, 4-MB L2 cache,
800-MHz FSB)  √√√
 T7300 (2.0-GHz, 4-MB L2 cache,
800-MHz FSB)  √√√
 T7100 (1.8-GHz, 2-MB L2 cache,
800-MHz FSB)  √√√
 T5250e (1.5-GHz, 2-MB L2 cache,
667-MHz FSB)  √√√
 T2300 (1.6-GHz, L2 cache, 533-
MHz FSB)  √√√
 TJ85 (1.67-GHz, 2-MB L2 cache,
667-MHz FSB)  √√√
 AMD Turion™ 64 X2 Dual-Core
Mobile Technology and AMD
Athlon™ 64 X2 Dual-Core
processors:     
 Turion TL-68 (2.4 -GHz, 1-MB L2
cache)√√   
 Turion TL-66 (2.3 -GHz, 1-MB L2
cache)√√   
 Turion TL-64 (2.2 -GHz, 1-MB L2
cache)√√   
 Turion TL-62 (2.1 -GHz, 1-MB L2
cache)√√   
  Turion TL-60 (2.0 -GHz, 1-MB L2
cache)√√   
1 
						

							CategoryDescriptionFull-
featured
models
(AMD)Defeatured
models
(AMD)8m GM
system
board (Intel)8m PM
system
board
(Intel)8p PM
system
board
(Intel)
 Turion TL-58 (1.9 -GHz, 1-MB L2
cache)√√   
 Turion TL-56 (1.8 -GHz, 1-MB L2
cache)√√   
 Athlon TK-55 (1.86-GHz. 512-MB
L2 cache)√√   
 Athlon TK-53 (1.7-GHz. 512-MB L2
cache)√√   
ChipsetNorthbridge: Intel PM965   √√
 Northbridge: Intel GM965  √  
 Southbridge: ICH8m  √√√
 Northbridge/Southbridge: nVidia
MCP67D√    
 Northbridge/Southbridge: nVidia
MCP67M √   
GraphicsnVidia Discrete PCI Express × 16
Graphics:√  √√
  nVidia NB8P-SE (GeForce 8600M
GS, G86M-128 bit) with at least
256 MB of dedicated video memory
(16M×16 DDR2 × 8 PCs), with:
●511 MB of video memory
when system memory = 1 GB
(256 MB + 255 MB Turbo
Cache)
●1023 MB of video memory
when system memory = 2 GB
(256 MB + 767 MB Turbo
Cache)
●2047 MB of video memory
when system memory = 4 GB
(256 MB + 1791 MB Turbo
Cache)
System design supports up to 55-W
GPU requirement.     √
2 Chapter 1   Product description 
						

							CategoryDescriptionFull-
featured
models
(AMD)Defeatured
models
(AMD)8m GM
system
board (Intel)8m PM
system
board
(Intel)8p PM
system
board
(Intel)
 nVidia NB8M-SE -GS (GeForce
8400M GS) with at least 128 MB of
dedicated video memory (16M × 16
DDR2 × 4 PCs), with:
●192 MB of video memory
when system memory =
512 MB (128 MB + 64 MB
Turbo Cache)
●383 MB of video memory
when system memory = 1 GB
(128 MB + 255 MB Turbo
Cache)
●895 MB of video memory
when system memory = 2 GB
(128 MB + 767 MB Turbo
Cache)
●1919 MB of video memory
when system memory = 4 GB
(128 MB + 1535 MB Turbo
Cache)
System design supports up to 55-W
GPU requirement.√  √ 
  Intel Extreme Graphics - Intel GMA
X3100 UMA (integrated) with
shared video memory:
●Up to 64 MB when system
memory = 512 MB
●Up to 251 MB when system
memory = 1024 MB
●Up to 358 MB when system
memory > 2047 MB
Memory size is dynamically
allocated.  √  
3 
						

							CategoryDescriptionFull-
featured
models
(AMD)Defeatured
models
(AMD)8m GM
system
board (Intel)8m PM
system
board
(Intel)8p PM
system
board
(Intel)
 UMA nVidia MCP67M with shared
video memory, and
●Up to 128 MB on computer
models with 512 MB of system
RAM
●Up to 287 MB on computer
models with 1024 MB of
system RAM
●Up to 559 MB on computer
models with 2048 MB of
system RAM
●Up to 559 MB on computer
models with 4096 MB of
system RAM
Memory size is dynamically
allocated. √   
Panels17.0-inch dual lamp WXGA+
BrightView (1440 × 900), 200 nits
typical brightness√√ √√
 17.0-inch single lamp SXGA+
BrightView 1680 × 1050), 200 nits
typical brightness√√√√√
 17.0-inch single lamp WXGA
BrightView (1440 × 900), 200 nits
typical brightness√√√√√
Memory2 SODIMM slots√√√√√
 Customer-accessible/upgradable√√√√√
 PC2-5300, 667-MHz, DDR2√√√√√
 Dual-channel support√√√√√
 Supports up to 4096 MB of system
memory
●2048-MB total system
memory (1024 MB × 2)
●1024-MB total system
memory (1024 MB × 1)√√√√√
Hard
drivesSupports all Serial ATA (SATA) 9.5-
mm, 2.5-inch hard drives√√√√√
  RAID software support not required
for second hard drive√√√ √√
4 Chapter 1   Product description 
						

							CategoryDescriptionFull-
featured
models
(AMD)Defeatured
models
(AMD)8m GM
system
board (Intel)8m PM
system
board
(Intel)8p PM
system
board
(Intel)
 Single hard drive configurations:
●250-GB, 5400-rpm
●200-GB, 4200-rpm
●160-GB, 5400-rpm
●120-GB, 7200- and 5400-rpm
●100-GB, 7200-rpm
●80-GB, 5400-rpm√√√√√
 Dual hard drive configurations:
●500-GB, 5400-rpm (250 GB ×
2)
●400-GB, 4200-rpm (200 GB ×
2)
●320-GB, 5400-rpm (160 GB ×
2)
●280-GB, 5400-rpm (160 GB +
120 GB)
●240-GB, 7200-rpm (120 GB ×
2)
●240-GB, 5400-rpm (120 GB x
2)
●200-GB, 7200-rpm (100 GB ×
2)
●200-GB, 5400-rpm (120 GB +
80 GB)√√√√√
Optical
drives12.7-mm tray load√√√√√
 Parallel ATA√√√√√
 Fixed (1 screw for removal)√√√√√
 Support for the following optical drives:
 
●Blu-ray Disc ROM Drive with
SuperMulti DVD±R/RW
Double-Layer (DL) support
(select models only)   √√
 ●HD DVD-ROM Drive with
SuperMulti DVD±R/RW
Double Layer support√  √√
 
●DVD±RW and CD-RW
SuperMulti Double-Layer
Combo Drive with LightScribe√√√ √√
5 
						

							CategoryDescriptionFull-
featured
models
(AMD)Defeatured
models
(AMD)8m GM
system
board (Intel)8m PM
system
board
(Intel)8p PM
system
board
(Intel)
 ●DVD±RW and CD-RW
SuperMulti Double-Layer
Combo Drive√√√√√
CameraLow-light VGA camera√√√√√
 Fixed (no tilt)√√√√√
 640 × 480 by 20 frames per second√√√√√
Diskette
driveSupports external USB drive only√√√√√
AudioHD Audio (Realtek ALC861-VD-
GR)  √√√
 HD Audio - Conexant CX20549-12)√√   
 Supports Microsoft Premium
Requirements√√√√√
 Pavilion-branded Altec Lansing
speakers√√√√√
 2 omnidirectional microphones,
dual array with appropriate
software (supports beam forming,
echo cancellation, and noise
suppression)√√√√√
Modem56K V.92 data/fax modem√√√√√
 Supports all world-wide certification
requirements√√√√√
EthernetIntegrated Realtek RT8111B
10/100/1000 network interface card
(NIC)   √√
 Integrated Realtek RT8101e
10/100 NIC  √  
 Integrated Realtek RTL8211B
10/100 NIC√    
 Integrated Realtek RT8201CL
10/100 NIC √   
WirelessIntegrated wireless local area
network (WLAN) options by way
of wireless module:  √√√
 Intel PRO wireless 3945 a/b/g and
b/g with 2 antennae built into the
display assembly  √√√
 Intel WLAN + Bluetooth®  √√√
  802.11b/g for use only in North
America, includes two 2.4-GHz
antennae in display assembly  √√√
6 Chapter 1   Product description 
						

							CategoryDescriptionFull-
featured
models
(AMD)Defeatured
models
(AMD)8m GM
system
board (Intel)8m PM
system
board
(Intel)8p PM
system
board
(Intel)
 Intel PRO wireless 4965 a/b/g with
2 antennae built into the display
assembly and a/b/g/n with 3
antennae built into the display
assembly  √√√
 Broadcom 4321AGN Wi-Fi Adapter
(802.11 a/b/g/ draft-n) + Bluetooth
with 2 antennas√√   
 Broadcom 4321AGN Wi-Fi Adapter
(802.11 a/b/g/ draft-n) with 2
antennas√√   
External
media cardOne ExpressCard 54 slot, supports
Hybrid Analog+ATSC and DVBT
TV tuner√√√√√
 One Mini PCIe slot√√√√√
 Digital Media Slot, supports SD,
MMC, SD I/O, MS, MSP, xD√√√√√
PortsAudio-in (mono microphone)√√√√√
 Audio-out (stereo headphone)√√√√√
 Audio-out (stereo headphone with
S/PDIF)√√√√√
 Consumer infrared√√√√√
 High-Definition Multimedia
Interface (HDMI, on select models
only)√  √√
 IEEE 1394a√√√√√
 RJ-11 (modem)√√√√√
 RJ-45 (Ethernet, includes link and
activity lights)√√√√√
 S-Video-out√√√√√
 USB (4 on computer models not
equipped with a fingerprint reader;
3 on computer models equipped
with a fingerprint reader)√√√√√
 VGA (Dsub 15-pin)√√√√√
 2-pin AC power for 90-W AC
adapter√√ √√
 2-pin AC power for 65-W AC
adapter  √  
DockingExpansion port 3 supports the HP
xb3000 Notebook Expansion Base
and HP Notebook QuickDock√√√ √√
7 
						

							CategoryDescriptionFull-
featured
models
(AMD)Defeatured
models
(AMD)8m GM
system
board (Intel)8m PM
system
board
(Intel)8p PM
system
board
(Intel)
Keybrd/
pointing
devices17-inch full-size keyboard with
numeric keypad√√√√√
 Touchpad supports 2-way scrolling√√√√√
 Taps enabled as default√√√√√
Power
require-
ments8-cell 2.55-Ah Li-ion battery√√√√√
 8-cell 2.20-Ah Li-ion battery√√√√√
 90-W AC adapter with localized
cable plug support (2-wire plug with
ground pin, supports 2-pin DC
connector)√√ √√
 65-W AC adapter with localized
cable plug support (2-wire plug with
ground pin, supports 2-pin DC
connector)  √  
SecuritySecurity cable slot√√√√√
 Fingerprint reader (select models
only)√√√√√
Operat- ing
systemPreinstalled:     
 Windows Vista® with embedded
QuickPlay Direct  √√√
 Windows Vista Business (32-bit)√√√√√
 Windows Vista Ultimate (64-bit)√√√√√
 Windows Vista Premium (64-bit)√√√√√
Service-
abilityEnd-user replaceable parts:√√√√√
 AC adapter√√√√√
 Battery (system)√√√√√
 Hard drives (2)√√√√√
 Memory module√√√√√
 Optical drive√√√√√
 WLAN module√√√ √√
8 Chapter 1   Product description 
						

							2 External component identification
Top components
Display and top components
ItemComponentDescription
(1)Internal microphones (2) (select models only)Record sound.
NOTE:If there is a microphone icon next to each
microphone opening, the computer has internal
microphones.
(2)Integrated camera (select models only)Records video and captures still photographs.
(3)Speakers (2)Produce sound.
(4)Num lock light On: Num lock is on or the embedded numeric keypad is
enabled.
Top components 9 
						

							ItemComponentDescription
(5)Volume scroll zoneAdjusts speaker volume. Slide your finger to the left to
decrease volume and to the right to increase volume. You
can also tap the minus sign on the scroll zone to decrease
volume, or tap the plus sign on the scroll zone to increase
volume.
(6)Volume mute buttonMutes and restores the speaker sound.
(7)Caps lock lightOn: Caps lock is on.
(8)Power button*●When the computer is off, press the button to turn on
the computer.
●When the computer is on, press the button to shut
down the computer.
●When the computer is in the Sleep state, press the
button briefly to exit Sleep.
●When the computer is in Hibernation, press the button
briefly to exit Hibernation.
If the computer has stopped responding and Windows®
shutdown procedures are ineffective, press and hold the
power button for at least 5 seconds to turn off the computer.
To learn more about power settings, select Start > Control
Panel > System and Maintenance > Power Options.
*This table describes factory settings. For information about changing factory settings, refer to the user guides located in Help
and Support.
10 Chapter 2   External component identification