HP Pavilion Dv9500 Entertainment Notebook Pc Series Service Guide

							4.Remove the fan/heat sink assembly (3).
NOTE:Due to the adhesive quality of the thermal material located between the fan/heat sink
assembly and system board components, it may be necessary to move the fan/heat sink assembly
from side to side to detach the assembly.
NOTE:The thermal material must be thoroughly cleaned from the surfaces of the fan/heat sink
assembly (1), (2), and (3), the system board components (4) and (6), and the processor (5) each
time the fan/heat sink assembly is removed. Thermal material must be installed on all surfaces
before the fan/heat sink assembly is reinstalled. Thermal material is included with all fan/heat sink
assembly, system board, and processor spare part kits.
5.If it is necessary to replace the heat sink, loosen the two Phillips PM2.5×4.0 captive screws (1) that
secure the heat sink to the system board.
Component replacement procedures 101 
						

							6.Remove the heat sink (2).
NOTE:Due to the adhesive quality of the thermal material located between the heat sink and
system board components, it may be necessary to move the heat sink from side to side to detach
the assembly.
NOTE:The thermal material must be thoroughly cleaned from the surfaces of the heat sink (1),
(2), and (3), and the system board components (4), (5), and (6) each time the heat sink is removed.
Thermal material must be installed on all surfaces before the heat sink is reinstalled. Thermal
material is included with all heat sink and system board spare part kits.
Reverse this procedure to install the fan/heat sink assembly and heat sink.
102 Chapter 4   Removal and replacement procedures 
						

							Processor
NOTE:All processor spare part kits include thermal material.
DescriptionSpare part number
Intel processors: 
Intel Core 2 Duo T7700 processor (2.4-GHz, 4-MB L2 cache, 800-MHz FSB)446894–001
Intel Core Duo T7500 processor (2.2-GHz, 4-MB L2 cache, 800-MHz FSB)447985-001
Intel Core Duo T7300 processor (2.0-GHz, 4-MB L2 cache, 800-MHz FSB)446478-001
Intel Core Duo T7100 processor (1.8-GHz, 2-MB L2 cache, 800-MHz FSB)446479-001
Intel Core Duo TJ85 processor (1.67-GHz, 2-MB L2 cache, 667-MHz FSB)453195-001
Intel Core Duo T5250e processor (1.50-GHz, 2-MB L2 cache, 667-MHz FSB)453033-001
Intel Core Duo T2330 processor (1.6-GHz, L2 cache, 533-MHz FSB)455944–001
AMD processors: 
AMD Turion TL-66 processor (2.3-GHz, 1-MB L2 cache)450804-001
AMD Turion TL-62 processor (2.1-GHz, 1-MB L2 cache)456023-001
AMD Turion TL-60 processor (2.0-GHz, 1-MB L2 cache)450803-001
AMD Turion TL-58 processor (1.9-GHz, 1-MB L2 cache)450802-001
AMD Turion TL-56 processor (1.8-GHz, 1-MB L2 cache)450801-001
AMD Athlon TK-55 processor (1.86-GHz. 512-MB L2 cache)456024-001
AMD Athlon TK-53 processor (1.7-GHz. 512-MB L2 cache) 453037-001
Before removing the processor, follow these steps:
1.Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the
computer on, and then shut it down through the operating system.
2.Disconnect all external devices connected to the computer.
3.Disconnect the power from the computer by first unplugging the power cord from the AC outlet and
then unplugging the AC adapter from the computer.
4.Remove the battery (see 
Battery on page 47).
5.Remove the following components:
a.Hard drive (see 
Hard drive on page 52)
b.Optical drive (see 
Optical drive on page 59)
c.Switch cover (see 
Switch cover on page 61)
d.Keyboard (see 
Keyboard on page 63)
e.Speaker assembly (see 
Speaker assembly on page 66)
f.Display assembly (see 
Display assembly on page 69)
Component replacement procedures 103 
						

							g.Top cover (see Top cover on page 75)
h.Wireless switch board (see 
Wireless switch board on page 80)
i.Audio board (see 
Audio board on page 97)
j.Front USB board (see 
Front USB board on page 84)
k.Top cover trim (see 
Top cover trim on page 87)
l.System board (see 
System board on page 92)
m.Fan/heat sink assembly (see 
Fan/heat sink assembly on page 99)
Remove the processor:
1.Turn the processor locking screw (1) one-half turn counterclockwise until you hear a click.
2.Lift the processor (2) straight up and remove it.
NOTE:The gold triangle (3) on the processor must be aligned with the triangle icon (4) embossed
on the processor slot when you install the processor.
Reverse this procedure to install the processor.
104 Chapter 4   Removal and replacement procedures 
						

							5 Setup Utility
Starting the Setup Utility
The Setup Utility is a ROM-based information and customization utility that can be used even when your
Windows® operating system is not working or will not load.
NOTE:The fingerprint reader (select models only) does not work when accessing the Setup Utility.
The utility reports information about the computer and provides settings for startup, security, and other
preferences.
To start the Setup Utility:
1.Turn on or restart the computer.
2.Before Windows opens and while “Press  to enter setup” is displayed in the lower-left corner
of the screen, press f10.
Starting the Setup Utility 105 
						

							Using the Setup Utility
Use this section to understand the Setup Utility.
Changing the language of the Setup Utility
The following procedure explains how to change the language of the Setup Utility. If the Setup Utility is
not already running, begin at step 1. If the Setup Utility is already running, begin at step 2.
1.To start the Setup Utility, turn on or restart the computer, and then press f10 while “Press 
to enter setup” is displayed in the lower-left corner of the screen.
2.Use the arrow keys to select System Configuration > Language, and then press enter.
3.Press f5 or f6 (or use the arrow keys) to select a language, and then press enter to select a
language.
4.When a confirmation prompt with your preference selected is displayed, press enter to save your
preference.
5.To set your preferences and exit the Setup Utility, press f10 and then follow the instructions on the
screen.
Your preferences go into effect when the computer restarts in Windows.
Navigating and selecting in the Setup Utility
Because the Setup Utility is not Windows-based, it does not support the TouchPad. Navigation and
selection are by keystroke.
●To choose a menu or a menu item, use the arrow keys.
●To choose an item in a drop-down list or to toggle a field, for example an Enable/Disable field, use
either the arrow keys or f5 or f6.
●To select an item, press enter.
●To close a text box or return to the menu display, press esc.
●To display additional navigation and selection information while the Setup Utility is open, press
f1.
Displaying system information
The following procedure explains how to display system information in the Setup Utility. If the Setup
Utility is not open, begin at step 1. If the Setup Utility is open, begin at step 2.
1.To start the Setup Utility, turn on or restart the computer, and then press f10 while “Press 
to enter setup” is displayed in the lower-left corner of the screen.
2.Access the system information by using the Main menu.
3.To exit the Setup Utility without changing any settings, use the arrow keys to select Exit > Exit
Discarding Changes, and then press enter. (The computer restarts in Windows.)
106 Chapter 5   Setup Utility 
						

							Restoring default settings in the Setup Utility
The following procedure explains how to restore the Setup Utility default settings. If the Setup Utility is
not already running, begin at step 1. If the Setup Utility is already running, begin at step 2.
1.To start the Setup Utility, turn on or restart the computer, and then press f10 while “Press 
to enter setup” is displayed in the lower-left corner of the screen.
2.Select Exit > Load Setup Defaults, and then press enter.
3.When the Setup Confirmation is displayed, press enter to save your preferences.
4.To set your preferences and exit the Setup Utility, press f10, and then follow the instructions on
the screen.
The Setup Utility default settings are set when you exit the Setup Utility and go into effect when the
computer restarts.
NOTE:Your password, security, and language settings are not changed when you restore the factory
default settings.
Using the Setup Utility 107 
						

							Using advanced Setup Utility features
This guide describes the Setup Utility features recommended for all users. For more information about
the Setup Utility features recommended for advanced users only, refer to Help and Support, which is
accessible only when the computer is in Windows.
The Setup Utility features available for advanced users include a hard drive self-test, a Network Service
Boot, and settings for boot order preferences.
The “ to boot from LAN” message that is displayed in the lower-left corner of the screen each time
the computer is started or restarted in Windows is the prompt for a Network Service Boot.
The “Press  to change boot order” message that is displayed in the lower-left corner of the screen
each time the computer is started or restarted in Windows is the prompt to change the boot order.
Closing the Setup Utility
You can close the Setup Utility with or without saving changes.
●To close the Setup Utility and save your changes from the current session, use either of the
following procedures:
◦Press f10, and then follow the instructions on the screen.
– or –
◦If the Setup Utility menus are not visible, press esc to return to the menu display. Then use
the arrow keys to select Exit > Exit Saving Changes, and then press enter.
When you use the f10 procedure, you are offered an option to return to the Setup Utility. When
you use the Exit Saving Changes procedure, the Setup Utility closes when you press enter.
●To close the Setup Utility without saving your changes from the current session:
If the Setup Utility menus are not visible, press esc to return to the menu display. Then use the
arrow keys to select Exit > Exit Discarding Changes, and then press enter.
After the Setup Utility closes, the computer restarts in Windows.
Setup Utility menus
The menu tables in this section provide an overview of Setup Utility options.
NOTE:Some of the Setup Utility menu items listed in this chapter may not be supported by your
computer.
Main menu
SelectTo Do This
System information
●View and change the system time and date.
●View identification information about the computer.
●View specification information about the processor, memory size,
system BIOS, and keyboard controller version (select models only).
108 Chapter 5   Setup Utility 
						

							Security menu
SelectTo Do This
Administrator passwordEnter, change, or delete an administrator password.
Power-On Password Enter, change, or delete a power-on password.
System Configuration menu
SelectTo Do This
Language SupportChange the Setup Utility language.
Boot OptionsSet the following boot options:
●f10 and f12 Delay (sec.)―Set the delay for the f10 and f12 functions
of the Setup Utility in intervals of 5 seconds each (0. 5, 10, 15, 20).
●CD-ROM boot―Enable/disable boot from CD-ROM.
●Floppy boot―Enable/disable boot from Floppy.
●Internal Network Adapter boot―Enable/disable boot from Internal
Network Adapter.
●Boot Order―Set the boot order for:
◦USB Floppy
◦ATAPI CD/DVD ROM Drive
◦Hard drive
◦USB Diskette on Key
◦USB Hard drive
◦Network adapter
Button Sound (select models only)Enable/disable the Quick Launch Button tapping sound.
Virtualization TechnologyEnable/disable the processor Virtualization Technology.
Processor C4 State Enable/disable the processor C4 sleep state.
Diagnostics menu
SelectTo Do This
Hard Disk Self TestRun a comprehensive self-test on the hard drive.
NOTE:On models with two hard drives, this menu option is called the
Primary Hard Disk Self Test.
Secondary Hard Disk Self Test (select models
only)Run a comprehensive self-test on a secondary hard drive.
Memory Test Run a diagnostic test on the system memory.
Setup Utility menus 109 
						

							6 Specifications
Computer specifications
 MetricU.S.
Dimensions
Height (front to back)
3.16 to 4.18 cm1.26 to 1.65 in
Width39.60 cm15.59 in
Depth28.50 cm11.22 in
Weight (with optical drive, hard drive, and
battery)3.54 kg7.80 lbs
Second hard drive adds:0.13 kg0.28 lbs
Camera adds:0.009 kg0.02 lbs
Input power
Operating voltage
18.5 V dc @ 3.5 A - 65 W
Operating current3.5 A or 4.74 A
Temperature
Operating (not writing to optical disc)
0°C to 35°C32°F to 95°F
Operating (writing to optical disc)5°C to 35°C41°F to 95°F
Nonoperating-20°C to 60°C-4°F to 140°F
Relative humidity
Operating
10% to 90% 
Nonoperating5% to 95% 
Maximum altitude (unpressurized)
Operating (14.7 to 10.1 psia)
-15 m to 3,048 m-50 ft to 10,000 ft
Nonoperating (14.7 to 4.4 psia)-15 m to 12,192 m-50 ft to 40,000 ft
Shock
Operating
125 g, 2 ms, half-sine
Nonoperating200 g, 2 ms, half-sine
Random vibration
110 Chapter 6   Specifications