HP Pavilion Dv6400 Entertainment Notebook Pc Series Quick Start Guide

							Quick Reference 2–3
Next steps
■During an electrical storm, either run the computer on 
battery power or shut down the computer and unplug the 
power cord.
■If applicable to your location, provide surge protection on 
the modem cable that connects the modem to a 
telephone line. Telephone line surge protectors are 
available from computer or electronics retailers in some 
regions.
Using the computer safely
ÅWARN I NG: To reduce the risk of electric shock or damage to your 
equipment:
■Plug the power cord into an AC outlet that is easily accessible at all 
times.
■Disconnect power from the computer by unplugging the power cord 
from the AC outlet (not by unplugging the power cord from the 
computer).
■If provided with a 3-pin attachment plug on your power cord, plug 
the cord into a grounded (earthed) 3-pin outlet. Do not disable the 
power cord grounding pin, for example, by attaching a 2-pin 
adapter. The grounding pin is an important safety feature.
ÅWARN I NG: To reduce the risk of serious injury, read the Safety and 
Comfort Guide. It describes proper workstation setup and proper posture, 
health, and work habits for computer users. The Safety and Comfort Guide 
also provides important electrical and mechanical safety information. This 
guide is available on the Web at http://www.hp.com/ergo and in Help 
and Support. To access this document, select 
Start > Help and 
Support > User Guides
, or refer to a User Guides disc included with 
some models.
ÅWARN I NG: To avoid potential discomfort or burns, do not block the air 
vents or place the computer on your lap for extended periods. Also, do not 
allow the AC adapter to contact the skin for extended periods during 
operation. The computer is designed to run demanding applications 
at full power. As a result of increased power consumption, it is normal for 
the computer and the AC adapter to feel warm or hot when used 
continuously. The computer and the AC adapter comply with the 
user-accessible surface temperature limits defined by the International 
Standard for Safety of Information Technology Equipment (IEC 60950).
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							2–4 Quick Reference
Next steps
ÅWARN I NG: To reduce potential safety issues, use only the AC adapter 
or battery provided with the computer, a replacement AC adapter or 
battery provided by HP, or a compatible AC adapter or battery purchased 
as an accessory from HP.
For more safety and regulatory information, and for battery 
disposal information, refer to the Regulatory, Safety and 
Environmental Notices located in Help and Support. To 
access this document, select Start > Help and Support > User 
Guides.
Connecting to the Internet
Your computer includes hardware and software that allows 
you to connect to the Internet. The following sections of this 
guide give more information about these tasks:
■Choosing the type of Internet connection you want, such 
as broadband, wireless, or dial-up, and connecting to the 
hardware.
■Choosing an Internet service provider (ISP).
✎
Internet hardware and software features vary depending on 
computer model and your location.
Choosing the type of Internet access available
There are 3 basic types of Internet access:
■Broadband—High-speed Internet service providers 
include the following types of connections:
❏Cable modem
❏Digital Subscriber Line (DSL)
❏Satellite
❏Other services
For broadband access, additional hardware and/or 
software must be provided by your ISP.
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							Quick Reference 2–5
Next steps
■Wireless—For high-speed mobile Internet access, you can 
use a wireless connection.
To learn about setting up a wireless network or adding 
your notebook to an existing network using the Wireless 
Home Network Setup software (available in select 
regions only), select Start > Help and Support > 
Troubleshooting Tools > Wireless Home Network Setup.
■Dial-up—You can access the Internet by dialing into a 
service provider using a modem cable connected to the 
RJ-11(modem) jack.
Choosing an ISP
You must set up Internet service before you can connect to the 
Internet. The computer includes the following software 
features to help you set up a new Internet account or 
configure the computer to use an existing account:
■Easy Internet Sign-up (available in some locations)
■ISP-provided icons (available in some locations)
■Windows Connect to the Internet Wizard (available in all 
locations)
Using Easy Internet Sign-up
If the Easy Internet Sign-up utility is supported in the country 
in which you purchased the computer, you can access the 
utility by using either of the following methods:
■Double-click the Easy Internet Sign-up icon on the 
Windows desktop.
– or –
■Select Start > All Programs > Online Services > Easy 
Internet Sign-up.
The Easy Internet Sign-up utility provides these tasks:
■Signing up for a new Internet account
■Configuring the computer to use an existing account
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							2–6 Quick Reference
Next steps
Using ISP-provided icons
If ISP-provided icons are supported in the country in which 
you purchased the computer, the icons may be displayed 
either individually on the Windows desktop or grouped in a 
desktop folder named Online Services.
To set up a new Internet account or configure the computer to 
use an existing account, follow this step:
»Double-click an icon, and then follow the instructions on 
the screen.
Using the Windows Connect to the Internet Wizard
You can use the Windows Connect to the Internet Wizard to 
connect to the Internet in any of these situations:
■If you already have an account with an ISP.
■If you have a disc from an ISP.
■If you do not have an Internet account and would like to 
select an ISP from the list provided within the wizard. (The 
list of ISP providers is not available in all regions.)
■If you have selected an unlisted ISP and the ISP has 
provided you with such information as a specific IP 
address and POP3 and SMTP settings.
To access the Windows Connect to the Internet Wizard and 
instructions for using the wizard, follow this step:
»Select Start > Help and Support.
✎
If you are prompted within the wizard to choose between enabling 
or disabling Windows Firewall, choose to enable the firewall.
Installing additional software and hardware
To install any additional software from a CD or DVD, follow 
these steps:
1. Insert the disc into the optical drive.
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							Quick Reference 2–7
Next steps
2. When the installation wizard opens, follow the on-screen 
instructions.
3. Restart the computer if prompted to do so.
✎
For details about using the software, refer to the manufacturer’s 
instructions, which may be provided on disc, as online Help files, or 
on the manufacturer’s Web site.
To install additional hardware, such as an optional printer, 
follow the instructions provided by the hardware 
manufacturer to install the device and any required drivers.
Updating the software installed on the computer
Most software, including the operating system, is updated 
frequently by the manufacturer or provider. Important updates 
to the software included with the computer may have been 
released since the computer left the factory.
Some updates may affect the way the computer responds to 
optional software or external devices. Many updates provide 
security enhancements.
Update the operating system and other software provided on 
the computer as soon as the computer is connected to the 
Internet.
To access update links for the operating system and other 
software provided on the computer, follow this step:
»Select Start > Help and Support.
Turning off the computer correctly
Whenever possible, turn off the computer by using the 
standard shutdown procedure: 
1. Save your work and close all open applications.
2. Shut down the computer through the operating system by 
clicking Start, clicking the arrow next to the Lock button, 
and then clicking Shut Down.
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							2–8 Quick Reference
Next steps
If you are unable to turn off the computer with these 
procedures, try the following emergency procedures in the 
sequence provided: 
ÄCAUTION: Emergency shutdown procedures result in the loss of unsaved 
information.
■Press ctrl+alt+delete. Then, in the lower-right corner of the 
screen, click the Powe r button.
■Press and hold the power button for at least 5 seconds.
■Disconnect the computer from external power and remove 
the battery.
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							Quick Reference 3–1
3
Troubleshooting
Troubleshooting resources
If you experience computer problems, follow the 
troubleshooting steps below:
1. Refer to “Quick troubleshooting,” next in this chapter.
2. Access additional information about the computer and 
Web site links through Help and Support. Select Start > 
Help and Support.
✎Although many checkup and repair tools require an 
Internet connection, other tools can help you fix a 
problem when the computer is offline.
3. For further assistance, contact technical support by 
selecting Start > Help and Support > Contact support.
Quick troubleshooting
The computer is unable to start up
To turn on the computer, press the power button. When the 
computer is turned on, the power lights are turned on.
If the computer and the power lights are not turned on when 
you press the power button, adequate power may not be 
available to the computer.
The suggestions below may help you determine the reason 
the computer will not start up:
■If the computer is plugged into an AC outlet, be sure that 
the AC outlet is providing adequate power by plugging 
another electrical device into the outlet.
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							3–2 Quick Reference
Troubleshooting
■If the computer is running on battery power or is plugged 
into an external power source other than an AC outlet, 
plug the computer into an AC outlet using the 
AC adapter. Be sure that the power cord and AC adapter 
connections are secure.
■If the computer is running on battery power, try these 
suggestions:
❏Remove the primary battery and plug the computer 
into an AC outlet using the AC adapter. If the 
computer starts up, one of the batteries may need to 
be replaced.
❏If the battery light on the front of the computer is 
blinking, the battery has reached a low battery level, 
which may not allow the computer to start up. Plug the 
computer into an AC outlet using the AC adapter to 
start the computer and allow the battery to charge.
The computer screen is blank
If you have not turned off the computer but the screen is 
blank, one or more of the following may be the cause:
■The computer may be in the Sleep state or in 
Hibernation.
■The computer may not be set to display the image on the 
computer screen.
■The display switch may not be functioning properly.
The suggestions below may help you determine the reason 
the computer screen is blank.
■To exit Sleep or Hibernation, briefly press the power 
button.
Sleep and Hibernation are energy-saving features that 
can turn off the display. Sleep and Hibernation can be 
initiated by the system while the computer is in Windows 
but is not in use, or when the computer has reached a 
low battery level. To change these and other power 
settings, select Start > Control Panel > System and 
Maintenance > Power Options.
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							Quick Reference 3–3
Troub l es h o o t i n g
■To transfer the image to the computer screen, press fn+f4.
On most models, when an optional external display 
device, such as a monitor, is connected to the computer, 
the image can be displayed on the computer screen or 
the external display, or on both devices simultaneously. 
When you press fn+f4 repeatedly,
 the image alternates 
among the computer display, one or more external 
display devices, and simultaneous display on all devices. 
Software is functioning abnormally
If the software becomes unresponsive or responds 
abnormally, follow these suggestions:
■Restart the computer by clicking Start, clicking the arrow 
next to the Lock button, and then clicking Restart.
If you cannot restart the computer using this procedure, 
refer to the next section, “The computer is turned on but 
not responding.”
■Run a virus scan. For information about using the antivirus 
resources on the computer, refer to “Protecting the 
computer from viruses” in Chapter 2.
The computer is turned on but not responding
If the computer is turned on but not responding to software or 
keyboard commands, try turning off the computer by using 
the standard shutdown procedure:
1. Save your work and close all open applications.
2. Shut down the computer through the operating system by 
clicking Start, clicking the arrow next to the Lock button, 
and then clicking Shut Down.
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							3–4 Quick Reference
Troubleshooting
If you are unable to use the standard shutdown procedure, try 
the following emergency shutdown procedure:
ÄCAUTION: Emergency shutdown procedures result in the lost of unsaved 
information.
»Press ctrl+alt+delete. Then, in the lower-right corner of the 
screen, click the Powe r button
.
– or –
Press and hold the power button for at least 5 seconds.
– or –
Disconnect the computer from external power and remove 
the battery.
The computer is unusually warm
■It is normal for the computer to feel warm to the touch 
while it is in use. But if the computer feels unusually 
warm, it may be overheating because a vent is blocked. 
ÄTo prevent overheating, do not obstruct vents. Use the 
computer only on a hard, flat surface. Do not allow another 
hard surface, such as an adjoining printer, or a soft surface, 
such as pillows or thick rugs or clothing, to block airflow.
■If you suspect that the computer is overheating, allow the 
computer to cool to room temperature. Then be sure 
to keep all vents free from obstructions while you are 
using the computer.
✎
The fan in the computer starts up automatically to cool internal 
components and prevent overheating. It is normal for the internal 
fan to cycle on and off during routine operation.
An external device is not working
If an external device does not function as expected, follow 
these suggestions:
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