HP Pavilion Dv6400 Entertainment Notebook Pc Series Quick Start Guide

							Quick Reference
HP Pavilion Entertainment PC
Document Part Number: 441259-001
April 2007
441259-001.book  Page i  Wednesday, February 14, 2007  9:21 AM 
						

							© Copyright 2007 Hewlett-Packard Development Company, L.P.
Windows is a U.S. registered trademark of Microsoft Corporation
.
The information contained herein is subject to change without notice. 
The only warranties for HP products and services are set forth in the 
express warranty statements accompanying such products and 
services. Nothing herein should be construed as constituting an 
additional warranty. HP shall not be liable for technical or editorial 
errors or omissions contained herein.
Quick Reference
HP Pavilion Entertainment PC
First Edition: April 2007
Document Part Number: 441259-001
441259-001.book  Page ii  Wednesday, February 14, 2007  9:21 AM 
						

							Quick Reference iii
Contents
1 Finding information
Finding Help and Support . . . . . . . . . . . . . . . . . .  1–1
Finding the user guides . . . . . . . . . . . . . . . . . . . .  1–1
Identifying installed software and hardware . . . . . .  1–2
2Next steps
Creating recovery discs . . . . . . . . . . . . . . . . . . . .  2–1
Protecting the computer . . . . . . . . . . . . . . . . . . . .  2–1
Protecting the computer from viruses  . . . . . . . .  2–1
Protecting your system files . . . . . . . . . . . . . . .  2–2
Protecting your privacy  . . . . . . . . . . . . . . . . .  2–2
Protecting the computer from power surges. . . .  2–2
Using the computer safely  . . . . . . . . . . . . . . .  2–3
Connecting to the Internet  . . . . . . . . . . . . . . . . . .  2–4
Choosing the type of Internet access available  .  2–4
Choosing an ISP . . . . . . . . . . . . . . . . . . . . . .  2–5
Installing additional software and hardware  . . . . .  2–6
Updating the software installed on the computer. . .  2–7
Turning off the computer correctly . . . . . . . . . . . . .  2–7
3 Troubleshooting
Troubleshooting resources . . . . . . . . . . . . . . . . . .  3–1
Quick troubleshooting . . . . . . . . . . . . . . . . . . . . .  3–1
The computer is unable to start up . . . . . . . . . .  3–1
The computer screen is blank  . . . . . . . . . . . . .  3–2
Software is functioning abnormally  . . . . . . . . .  3–3
The computer is turned on but not responding . .  3–3
The computer is unusually warm  . . . . . . . . . . .  3–4
441259-001.book  Page iii  Wednesday, February 14, 2007  9:21 AM 
						

							iv Quick Reference
Contents
An external device is not working . . . . . . . . . .  3–4
The home wireless network connection is not 
working . . . . . . . . . . . . . . . . . . . . . . . . . . . .  3–5
Contacting technical support  . . . . . . . . . . . . . . . .  3–6
4 Backup and recovery
Backing up your information  . . . . . . . . . . . . . . . .  4–2
When to back up  . . . . . . . . . . . . . . . . . . . . .  4–2
Backup suggestions . . . . . . . . . . . . . . . . . . . .  4–2
Using system restore points  . . . . . . . . . . . . . . . . .  4–3
When to create restore points . . . . . . . . . . . . .  4–3
Creating a system restore point . . . . . . . . . . . .  4–3
Restoring to a previous date and time  . . . . . . .  4–4
Creating recovery discs . . . . . . . . . . . . . . . . . . . .  4–4
Reinstalling software programs and drivers  . . . . . .  4–5
Reinstalling a preinstalled program or driver. . .  4–6
Reinstalling a program from a disc  . . . . . . . . .  4–7
Performing a recovery . . . . . . . . . . . . . . . . . . . . .  4–7
Recovering from the recovery discs  . . . . . . . . .  4–7
Recovering from the partition on the 
hard drive  . . . . . . . . . . . . . . . . . . . . . . . . . .  4–8
Deleting the recovery partition on the hard drive  . .  4–8
Updating reinstalled software. . . . . . . . . . . . . . . .  4–9
A Using the optical drive
Inserting an optical disc  . . . . . . . . . . . . . . . . . . .  A–1
Removing an optical disc (with power)  . . . . . . . . .  A–2
Removing an optical disc (without power)  . . . . . . .  A–2
B Specifications
Operating environment . . . . . . . . . . . . . . . . . . . .  B–1
Rated input power  . . . . . . . . . . . . . . . . . . . . . . .  B–2
Expansion port 3 input/output signals 
(select models only). . . . . . . . . . . . . . . . . . . . . . .  B–3
441259-001.book  Page iv  Wednesday, February 14, 2007  9:21 AM 
						

							Quick Reference v
Contents
CRoutine care
Cleaning the display . . . . . . . . . . . . . . . . . . . . . .  C–1
Cleaning the TouchPad and keyboard  . . . . . . . . .  C–1
Traveling and shipping . . . . . . . . . . . . . . . . . . . .  C–2
Index
441259-001.book  Page v  Wednesday, February 14, 2007  9:21 AM 
						

							441259-001.book  Page vi  Wednesday, February 14, 2007  9:21 AM 
						

							Quick Reference 1–1
1
Finding information
Finding Help and Support
You can access Help and Support by selecting Start > Help 
and Support. In addition to providing information about the 
operating system, Help and Support covers these topics:
■Information about your computer, such as model and 
serial number, installed software, hardware components, 
and specifications
■How to help safeguard your computer
■How to get the best performance from the battery
■How to set up a wireless network
■Links to community forums of IT experts
Finding the user guides
User guides, regulatory and safety notices, and other 
information resources about using the computer are available 
through Help and Support. 
To  a c c e s s  t h e  us e r  g u id e s :
»Select Start > Help and Support > User Guides.
441259-001.book  Page 1  Wednesday, February 14, 2007  9:21 AM 
						

							1–2 Quick Reference
Finding information
Identifying installed software and hardware
The computer includes software that is preinstalled on the 
hard drive. To see a list of the software:
»Select Start > All Programs.
✎Double-click the program you want to open.
✎
For details about using software included with the computer, refer 
to the software manufacturer’s instructions, which may be provided 
on disc, as online Help files, or on the manufacturer’s Web site.
To see a list of hardware installed on the computer:
1. S e l e c t  Start > Computer > System properties.
2. In the left pane, click Device Manager.
✎You can modify your device configurations using 
Device Manager.
✎
Windows® includes the User Account Control feature to improve 
the security of your computer. You may be prompted for your 
permission or password for tasks such as installing applications, 
running utilities, or changing Windows settings. Refer to Windows 
online Help for more information.
441259-001.book  Page 2  Wednesday, February 14, 2007  9:21 AM 
						

							Quick Reference 2–1
2
Next steps
Creating recovery discs
After setting up the computer for the first time, it is 
recommended that you create a set of recovery discs of the 
full factory image. The recovery discs are used to start up 
(boot) the computer and recover the operating system and 
software to factory settings in case of system failure or 
instability.
For information on how to create a set of recover y discs, refer 
to “Creating recovery discs” in Chapter 4.
Protecting the computer
The information in this section is designed to protect your 
computer from damage caused by a virus, a security breach, 
a power surge, unsafe operation, or system failure.
Protecting the computer from viruses
When you use the computer for e-mail, network, or Internet 
access, you expose it to computer viruses that can disable the 
operating system, applications, or utilities or cause them to 
function abnormally.
Antivirus software can detect most viruses, destroy them, and 
in most cases repair damage they have caused. To provide 
ongoing protection against newly discovered viruses, 
antivirus software must be kept up to date. 
Norton Internet Security is preinstalled on the computer:
■Your version of Norton Internet Security includes 60 days 
of free updates. It is strongly recommended that you 
protect the computer against new viruses beyond 60 days 
by purchasing extended update service. 
441259-001.book  Page 1  Wednesday, February 14, 2007  9:21 AM 
						

							2–2 Quick Reference
Next steps
■For information about using and updating Norton Internet 
Security and for purchasing extended update service, 
select Start > All Programs > Norton Internet Security.
■To access Norton Internet Security, select Start > All 
Programs > Norton Internet Security. 
Protecting your system files
The operating system and Recovery Manager software 
provide several ways to back up the system and to recover 
optimal system functionality. For additional information, refer 
to Chapter 4, “Backup and recovery.”
Protecting your privacy
When you use the computer for e-mail, network, or Internet 
access, it is possible for unauthorized persons to obtain 
information about you or your computer.
To optimize the privacy protection features:
■Keep the operating system and software updated. Many 
software applications contain security enhancements.
■Use a firewall. A firewall is software that monitors 
incoming traffic on the computer. Some firewalls also 
monitor outgoing traffic. To check the status of the 
firewall, select Start > Control Panel > Security.
Protecting the computer from power surges
To protect the computer from the power surges that may be 
caused by an uncertain power supply or an electrical storm, 
observe these practices:
■Plug the computer power cord into an optional, 
high-quality surge protector. Surge protectors are 
available from most computer or electronics retailers.
441259-001.book  Page 2  Wednesday, February 14, 2007  9:21 AM